RapidLoansDirect.com takes consumers applications and forwards the information to potential lenders it works with. The company is not a lender and does not broker loans. It offers personal loans for unexpected emergencies, vehicle repairs, debt consolidation, medical bills, special events, small business loans, and home improvements.
The loans through RapidLoansDirect.com start out at one thousand and have a maximum of five thousand dollars. In addition, RapidLoansDirect.com state on their website that not all of their lenders have the ability to fund loans as high as five thousand. Some of their lenders have a much lower maximum loan amount and depending on the lender that is fitted for a personal loan, a customer might only be able to receive what RapidLoansDirect.com can offer at that time. This can potentially make borrowing through RapidLoansDirect.com a risky financial venture for many of their customers who are looking for bigger loan amounts or for a more certain guarantee of their needed funds.
RapidLoansDirect.com is quick to demand personal information before even acknowledging (let alone answering) potential questions. It is already a challenge to get in touch with their customer service, making this entire process frustrating for the customer. This is an area that could use improvement. Although there is a phone number provided locally to Scottsdale, Arizona (where the company operates) it is difficult to contact the company and get an agent on the phone. The phone number promptly goes to an automated service where a voicemail must be left on a generic machine. Unfortunately, response times can take days, showing a lack of customer care and service to clients who should be valued and responded to promptly.