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Modernize

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82 User Reviews

7.1

Overall Score

Modernize opened its doors in 2005 with a goal of providing the best resources for home upgrades. Unlike some other companies in the industry, Modernize gives homeowners the opportunity to compare pricing and service options from several pros in their city through a free quote tool. After clients submit a simple quote request form, two to four licensed and insured contractors will reach out to the client, providing a free, no obligation, customized quote. Because Modernize works with a wide variety of contractors and other companies to provide new windows and other home improvement services, it has a wide variety of options that customers can choose from.

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The Good

  • Many Options
  • Free Quote
  • Helpful Information

Many Options

Because Modernize works with a number of companies to provide and install the windows on its website, the company provides a huge selection of windows for its clients. The companies Modernize works with include the following:

  • Andersen
  • Lowe’s
  • Home Depot
  • Loewen
  • Ply Gem
  • Harvey
  • PGT
  • Milgard
  • Simonton
  • Marvin
  • Alside
  • SilverLine

Free Quote

On its website, Modernize provides an option for a free quote. This is rare to the industry because window projects are individualized to the home and the actual type of window a customer chooses. However, customers should realize this free quote option is specifically for window repair, whether that be for the entire window, just the glass, or just the frame or hardware. Customers can view the cost of a window by selecting the entire window replacement option, but customers building their home should not be surprised when they use this tool and it only refers to window replacements.

Helpful Information

Because one of the company’s goals is to help homeowners understand the best way to upgrade their home, Modernize provides quality, educational content on its website. On the page about windows, Modernize provides extensive information about energy-efficient windows, window frames, window brands, and types of windows. Under energy efficient window, Modernize explains the pros and cons of double-paned windows, triple-pane windows, thermal pane windows, and energy star ratings.  Regarding window frames, Modernize gives the ins and outs on vinyl, aluminum, wood, and fiberglass frames. To help consumers understand brands, Modernize links to Andersen, Window World, Lowe’s, Home Depot, Loewen, Ply Gem, Harvey, PGT, and Milgard, among other brands. Finally, Modernize gives the break down for many types of windows:

  • Storm windows
  • Casement windows
  • Bay windows
  • Glass Block windows
  • Awning windows
  • Transom windows
  • Sliding windows
  • Hopper windows
  • Round windows
  • Arched windows
  • Skylight windows
  • Jalousie windows
  • Sing Hung windows
  • Double Hung windows
  • Egress windows
  • Picture windows
  • Garden windows

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The Bad

  • No Warranty Information
  • Potential Website Confusion

No Warranty Information

While Modernize provides useful information on general window guidelines and pricing from different window providers, the company does not give any information on warranties. This is likely because Modernize does not provide the windows itself, but works through other companies to provide that service.

Potential Website Confusion

Modernize does an incredible job educating potential clients through the information on its website. However, some of this information could confuse individuals. One example is the free quote tool. The free quote tool is available for every company Modernize works with, but it is the only way to directly see prices through the company’s page, and these quotes are to replace windows. If home builders look at this tool, some could assume that the quote would not apply to them, even though it can. Another potentially confusing aspect of Modernize’s site is the way that information is reused: when an individual selects a specific company to view, the new page provides a brief statement about that company, but then restates the same information on other pages explaining different types of windows.

gavel

The Bottom Line

Modernize is an amazing option for consumers looking to find more information on windows, whether they have questions about frames, window providers, types of windows, or energy-efficient windows. The free quote tool is also helpful to compare prices between companies. However, the company does not provide information on warranties on its website. Interested consumers are encouraged to reach out to the company for more information.

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Star Rating

4.0

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82 Reviews

Review Breakdown

5 grade

57%

4 grade

18%

3 grade

6%

2 grade

2%

1 grade

16%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Kathleen Finneran Richmond Hill, NY

I looked things up online and they came up. The feedback that I got from the different companies was good. They called me, gave me the information that I needed, and came out to my house to do measurements. They were all very polite and their salesman was very professional too. Overall it was a very pleasant experience. The installation is not going to be done until July but that's about it.

3 years ago

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Clifton Wright Ardmore, OK

I had seen it on the internet and decided to try it. Within an hour someone from Modernize.com called me and I started getting phone calls to receive quotes. They were quick to get to me and they were very professional and courteous. It was a very positive experience. I didn't actually go with them but I'll get my windows done with another installer.

3 years ago

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Anonymous Valley Stream, NY

I was looking around because I had just bought my house some 3 weeks before and had moved in a week later. I wanted to know how much it was going to cost me to get windows since the winter time is probably going to be cold. As soon as I put in my information online, they started calling me like crazy. All I had to do was get on the phone with them and settle a schedule for them to come over.

3 years ago

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Miss Williams Glenwood, IL

I liked the courtesy of the people that I spoke with. I especially I just loved his presentation. The guy that came out showed us the windows and how it looked and how to work the windows and what would be done. Their estimates were good - I had already go some more estimates on windows and I just liked theirs the best.

3 years ago

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Neal Austin, TX

I was selling my home in cedar Park recently and had to quickly replace several windows which were flagged during an inspection. Googling for windows contractors lead me to fill out a Modernize form and I had multiple contractors reach out to me over the next hour and had my first bid the same evening. This really helped me get things moving and my house sold.

3 years ago

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Alfred Thompson Beaumont, TX

I was pretty much trying to find the service that could get me the best price and that could do the work the quickest. They responded really quickly and got me the right people for the job. There wasn't much of a wait time for me.

3 years ago

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Evelyn Carlton New Orleans, LA

I was looking through online for some recommendations and they popped up. Since I liked it I put in my information. They were very efficient and fast; I was called very quickly. The only problem was that I told them not to call me during certain times but they kept on calling.

3 years ago

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Dan Taau Berkeley, CA

They were probably the best place that I came across while searching online. They were very good about being there on time for me. I got a lot of people contacting me to get me quotes. They were so good about the installation that I asked them to come back and do some more window work for me. I'm very pleased with it.

3 years ago

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Marisella Soto Tucson, AZ

I was looking for something for my windows and they were the best option that I found. They were on it right away. I got a lot of people calling me and I got the quotes that I needed. This is a good service if you want to get things done right away.

3 years ago

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Lisa Serpa Dunsmuir, CA

They sent out folks who got fantastic quotes for me, and they contacted me really quickly. All I had to do was put my information into the computer and they came to me, it was fantastic.

3 years ago

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Marry Harris Morristown, IN

I didn't know where to turn after seeing so many commercials I didn't know where to turn. They brought all the places to me and had them call me. It was all very quick, I like the speed.

3 years ago

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Lawrence Hogan Jacksonville, FL

It was pretty good. They came out when they said they were going to and things went as planned. I got a good quote from them but they never pressured me about taking it or not.

3 years ago

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Ricky Velez Wichita Falls, TX

They were the first place that I found when I googled it. They were really good about calling me back within a minute of me requesting information. Most things went as expected but the quote didn't really come up until about 3 weeks later. By that time, I had already chosen the company for my windows.

3 years ago

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Randi Kimmell Kenosha, WI

I saw it on the web so I went for it. They sent out what I wanted them to send out. It's a good service. My only complaint is that a little too many calls came through almost right away. Still, I'll consider using them again in the future.

3 years ago

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Henyer Miller Lagrange, IN

I looked online for someone to do my windows and they came up. They were helpful and got me some great people right away. I think they gave me a good price and just today they were done with the installation.

3 years ago

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Bob Richatdson Orland Park, IL

I went online and entered my information so they would call me. The 4 window companies that called me to give me quotes came from that website. In the end I got one of them, Power Home Rebuilders, to do the work. They're coming out next month to put up 13 windows for $13,000 which, I got to say, is a pretty good deal.

3 years ago

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Dwight Jones Hilliard, OH

My wife looked things up on the internet and we went with it. They had too many people contact me to the point that my wife didn't want to be part of it so I had to handle it and make a decision on my own. In the end they did the job though and I purchased something. The installation hasn't happened yet though.

3 years ago

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Joseph Collins Livermore, IA

It was kind of a fluke deal. I just looked things online and they were the first ones that came up. Some 10 minutes after I clicked the button a guy called me about it. We set up a time for them to come but they never did and I didn't get a quote. I mean, Modernize.com found the contractor, but they never showed up.

3 years ago

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Carol Miles Marissa, IL

They called way too many times, I would get a call and two minutes after it ended I would get another. I got six calls in five minutes, and I didn't like that.

3 years ago

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Robert Ayers New Smyrna Beach, FL

I got a response from the contractor and they came when they said they would. They did what they were supposed to do and there were no problems at all.

3 years ago

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Gene Walker Marion, VA

I got quotes right away because of them. I got a good price from one of the companies and am having my windows installed soon so I'm satisfied with them.

3 years ago

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Jorge Wellis Jacksonville, FL

I was searching for a window service and I went to them. It was all done pretty quickly though in the end I went in another direction and didn't use it.

3 years ago

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Anonymous Grover, MO

I kind of got tricked into going with their service. It came up on the internet, I didn't know what I was clicking and without realizing it I signed up for it. The connection with Modernize.com was fine but I didn't like the installing company that came out at all. The installers made a racket in my house for 6 hours and I couldn't get them out. They kept saying they needed to do this or that before I could get a quote. Then they also signed me up for a credit card that I didn't know I was signing up for. On top of that I had to put down a deposit and later on they wanted me to pay another deposit even though my windows were not even up yet. I guess in the end it was my own fault, their bait worked and I fell for it. I cancelled everything but they never sent me my money back. Modernize.com really needs to check well on the companies they recommend because they're not really good. I would never use them again.

3 years ago

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Sharon Flood Rolling Fork, MS

They were very professional and explained it all to me. They always made sure to call a day before and let me know they were coming.

3 years ago

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Tyrone Johnson Clarksville, TN

Someone contacted me right away and were out in person a couple of days later. No one harassed me, it was very positive.

3 years ago

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Gwen Holder Christopher, IL

They were very prompt, courteous, and efficient. But, I wasn't able to get anything because there are no representatives in my area.

3 years ago

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Shawnda Damole Calumet City, IL

They were very good at getting information, and I didn't have to wait long to have someone come out. Everyone was very nice.

3 years ago

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Cecil Golden Orlando, FL

They were very friendly and even though it was more expensive, they never pressured me to buy. I just felt comfortable and trusted them.

3 years ago

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Geraldine Smalls Georgetown, SC

It's easy access and they give good information about windows. They got the right info to the window makers who came out and gave me an estimate.

3 years ago

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Jason Hatcher Crete, IL

Their customer support gets back to you fairly quickly. They're very knowledgeable about windows as well. They got a bit overwhelming with a lot of people that called us.

3 years ago

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Valerie Fatta Buffalo, NY

An ad came up while I was searching on Google so I decided to check it out. They had people reach out to me about the service but I ended up reaching out to someone else myself. I just didn't need their help.

3 years ago

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Marta Hurst Portland, OR

They were just what popped up first when I searched online. I don't know who they ended up sending me but they never asked me what type of window repair or replacement I was looking for or if there were any other companies I had used before that I didn't want to deal with anymore. I didn't want any real expensive windows or anything but they didn't even ask me. They just didn't listen to what I wanted.

3 years ago

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Christina Ostergren Merced, CA

I went looking online for someone that could help me with windows. I'm not impressed with them. They just gave me quotes for two of the higher priced people in my area. They had no independent contractors in there so I wasn't sold on it. When I called to know why I hadn't been given any quotes from independent contractors I got absolutely no response. I ended up contacting someone that I found on my own and they're going to install my windows on Friday.

3 years ago

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Karen Aronowitz Hampton, VA

They were awesome. They called me and we discussed the project. After that I got lots of calls for quotes and everybody was good and nice.

3 years ago

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Thomas J. Benson

Best windows I ever bought. Delivery took longer than expected but worth the wait, looks real nice ans easy to use

3 years ago

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Valerie Tacoma, WA

I got a variety of people I was able to choose and receive quotes from. It's a very helpful website.

3 years ago

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Janice Evans St Louis, MO

They were very polite and really informative. They were very understanding that I was handicapped and met my needs.

3 years ago

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Elena Castellanos Santa Rosa, CA

They explain what they are going to do and how long it will take. It's a good price, I thought it would be more.

3 years ago

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Connie Driskell Arden, NC

They did what they said they were gonna do and the windows are beautiful. The people they sent did an excellent job.

3 years ago

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Arturo Reyes El Paso, TX

They got the best window installers to my area quickly. They were quick to come to my appointment too.

3 years ago

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Ken Charlotte, NC

Went to a retailer website and was redirected to Modernize. While they did have several retailers contact me, I had no control over who and contacts from both Modernize and retailers became almost constant

3 years ago

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Daryl Desart Urbandale, IA

They have excellent customer service and knowledge. The service is on time and excellent.

3 years ago

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Helia Canral

They were very resourceful, polite, and accommodating. They also got back to me quickly.

3 years ago

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Christopher Burks Longview, TX

They were absolutely horrible. The three that actually scheduled to come two never showed up and the other wouldn't give me a price unless both husband and wife were on the premises.

3 years ago

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Anonymous Columbus, OH

Modernize called me right away and I was able to make an appointment right away.

3 years ago

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Lynette Burton Highland, CA

Modernize gave me a lot of options and were very timely with giving me lots of quotes.

3 years ago

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Christine Armstrong Red Bay, AL

That guy that came out and gave us the estimate was really polite and told us everything we needed to know.

3 years ago

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D.O. Reno, NV

They were prompt and put me with the contractor very quickly. They were very professional.

3 years ago

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Chris Long Harrod, OH

What I didn't like is that for like two weeks after I made up my mind, I was still getting unsolicited calls from all other kinds of installers.

3 years ago

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DAvid

The sales rep was great, the constant phone calls for reviews have been unwelcome and constant. I have gotten several calls a day. I hope this review ends them.

3 years ago

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