Name: Modernize
Rating: 3.8

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Rebecca Gushen

Modernize’s advertising tactics are predatory and misleading. They trick you into disclosing your contact information under the guise of checking to see if you qualify for state funded window upgrades (something they do here in Colorado), but then sell your information to every other window company on the market. I have received 25 calls in the past 2 days by Modernize and their affiliates and while Modernize themselves have offered to remove me from their list, they’ve said there’s nothing they can do about the companies they’ve shared my information with (without my consent).

1 year ago

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Shelley Arnold, MO

I asked for a window quote 3 or 4 months ago. Every month since, they say "call us when you're ready to start the project" but then call me literally once a month, every month... I have been very clear I was not ready to start the project until later this year, but still getting once-a-month calls to see if I'm ready to start! I just demanded my phone number be removed. I'll now be calling the direct service instead IF I even trust that- since they pay for this service (coughSearscough).

3 years ago

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Annie Orr Provo, UT

I love my Modernize windows! They are so pretty in my home! This company has amazing customer service they were so helpful through the purchasing process and the windows are very high quality!

6 years ago

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Verified Customer

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Joyce Nickols Murfreesboro, NC

They called me before I even finished the application. But, they are very expensive.

7 years ago

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Verified Customer

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Lonnie Whisenhunt Jasper, AL

It was simple and quick to connect to a window installer.

7 years ago

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Carl Davis Pine Bluff, AR

They gave me a choice of 3-4 people and they called right away.

7 years ago

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Ron Brewer Memphis, TN

They explained to me how it really works, but it did take kind of long.

7 years ago

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Verified Customer

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Tina Watt Des Moines, IA

They were available when I needed the appointment.

7 years ago

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Verified Customer

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M. T.

Quick response and found a contractor quickly.

7 years ago

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Denise Kramer Oakland, MD

I found it after some website search. The thing is they do not service my area but they never made that known to me when I requested the service.

7 years ago

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Emilia New York, NY

The technician was way too good, knowledgeable and capable of the installation of my Hvac. Will continue to use and recommend the company to others

1 year ago

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Taylor Siren Gilbert, AZ

Modernize has the perfect selection of windows that are backed up by warranty so that you know you get what your money’s paying for.

7 years ago

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Verified Customer

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Gray Pearlington, MS

They never called us to install the windows. Windows.com said they were gonna call us but they never did.

7 years ago

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Verified Customer

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Joe b

Gave me to many companies i could not keep up with them all

7 years ago

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James

Too pushy, and it's hard to understand them.

7 years ago

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Verified Customer

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Thomas K Islip Terrace, NY

No stars - Reason Company's that contacted me NEVER SHOWED UP AS AGREED TO DAY AND TIME

7 years ago

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Verified Customer

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Nancy Smith

Terrible. Harrassed for 2 weeks. 28 phone calls.

7 years ago

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Verified Customer

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Anonymous Elberton, GA

no shows. poor customer service. found somebody on my own.

7 years ago