Richard Wendt and four business partners, Larry Wetter, John Biehn, Gerry Wickersham, and Bill Taylor started JELD-WEN corporation on October 25, 1960 in Klamath Falls, Colorado. JELD-WEN quickly gained the reputation of producing a reliable product. Today, JELD-WEN employs approximately 21,000 people worldwide and has manufacturing, distribution, and showroom locations across the United States and in 24 countries, located primarily in North America, Europe, and Australia.

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The Good

Variety of Products
Several Years in Business
Product Support

Variety of Products

JELD-WEN offers a variety of replacement windows and window installation services to their customers. You have the option to choose from the following categories:

Windows
Exterior doors
Interior doors
Patio doors

Each category offers multiple styles and materials you can choose from to fit the style of your home.

Several Years in Business

JELD-WEN has been in business for 57 years. Over the years they have grown and expanded to all 50 states in North America, as well as 24 other countries primarily in Europe, Australia, and North America. They have developed a brand that is trusted and recommended by many of their customers.

Product Support

JELD-WEN takes the time to listen to and help their customers. Their website offers information that is helpful to all no matter what questions you might have about your new windows and doors. The "Product Support" page on the company's website includes the following options:

Find window replacement parts
Contact us
Service request
Safety notice
Ask JELD-WEN
How-to videos

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The Bad

Limited Warranty
Undisclosed Prices

Limited Warranty

Compared to other window repair and window replacement companies, JELD-WEN doesn’t offer the best warranty programs for their windows. Their warranty programs offer 10 years of full coverage, while most other companies offer at least 20-year warranties.

Undisclosed Prices

Unfortunately, JELD-WEN doesn’t disclose prices on their website. This might make it difficult to discern if this company is the right fit for your budget.

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The Bottom Line

JELD-WEN has been in business for over 57 years, allowing them to develop a strong brand that customers love and trust. They offer a wide variety of products, which makes it easy to find exactly what you are looking for. If you ever have a problem or a question about your products, the company provides several resources to help you find answers and solutions. Additionally, JELD-WEN's customer support team is determined to make your experience simple and stress-free. However, if you are looking for a company that offers a strong warranty program, you might need to look somewhere else. Also, undisclosed prices might make it difficult to find products that are in your budget.

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User Reviews

Star Rating

3.9

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23 Reviews

Review Breakdown

5 grade

48%

4 grade

22%

3 grade

13%

2 grade

1 grade

13%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Ijeoma hilary

I have been living the lacantina life since i adopted jeld wen furniture I really like their quality and their innovative bifold and accordion, multi slide, swing and sliding doors and windows are good as well because they used good materials for their doors and I have been enjoying their doors for the past few months now

7 months ago Edited January 19, 2024

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Tony Mccarter

Patio door glass spontaneous burst after only 22 months and is only under warranty for 12 months. Door does not seal well after a short period. Do not recommend!

2 months ago

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Erinmarie Xian Seffner, FL

We custom ord'd a Jeld -Wen window via phone - the sales rep helped us measure the window correctly and then gave us the best options to make a decision on. The window itself was very well made and we've noticed its much quieter than what we replaced. Perfect fit, took ~2 months to complete the order. We're thrilled.

2 years ago

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Amrit Nandrey Brentwood, TN

All windows and sliding doors in my new home are from Jeld-Wen. They work flawlessly and are easy to slide. Build quality and color selection is awesome too. I've showed my special large sliding door to friends and recommended Jeld-Wen. I'm planning to replace another window with either sliding or accordion style door.

2 years ago

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K.H. Tehachapi, CA

We built our house 13 years ago and installed Jeld-Wen windows. I could not be happier with not only the look of the windows, but the quality and the overall way in which they help to regulate the temperature in our home. I will never use any other manufacture other than Jeld-Wen. Thank you Jeld-Wen!

3 years ago

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Carolyn Allentown, PA

In researching for some window ideas I contacted their customer service department and they answered all my questions. The window I purchased exceeded my expectations with quality, durability and even has blinds built in that made the purchase even better.

3 years ago Edited September 14, 2021

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Robert Horn II Pahrump, NV

We had Jeld-Wen replace all our windows prior to selling our Florida home. They adhered to our time schedule and got the job done. The finished job looked great and we are certain that the new windows added value and got us the best resale price on our home.

1 year ago

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gar greiner Colorado Springs, CO

As a Carpenter I put in a lot of windows over the years.windows for remodels and new construction and jeld wen is a great brand, affordable,and quality.never had a problem and I highly recommend.G.B.Greiner construction and repair

1 year ago

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Robert M Burt Dallas, TX

I've worked with Jeld-Wen in the past . They stand behind they product . I it is obvious why . They're windows and sliding doors are made by people who believe in making a GOOD product , that they can be proud of . Installation is professionally done and it shows , right down to the meticulous clean up afterwards .

1 year ago

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M D Fort Myers, FL

This company sent broken windows to us not once but twice and I couldn’t sell or rent out my property. Lost over $7000.00 in rent for 8 weeks delays and the company offers $70.00 for the inconvenience. And they still haven’t finished the project DO NOT USE THIS COMPANY.

8 months ago

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Julie Kansas City, KS

Terrible product. Terrible customer service. We built a house and ordered these windows on special order. It took forever to get them. When the framers started putting them in they called me over and showed me how out of square and screwed up the windows were. We were already 2 months behind schedule and had to get them in. I told them to do the best they could and i would contact Jeldwen. Windows don't close. Windows don't lock. Glue all over them. Bug between glass. Can't get top section to come down to clean. Service came out to look at them and said it was install error. On 14 windows?? We had the best framers in KC. I call BS. THEY DO NOT STAND BY THEIR PRODUCT!! HINDSIGHT, I wish i would have returned these and ordered Anderson or Pella.

1 year ago

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David Drake Shelbyville, IN

Nice budget window nice vinyl window easy install with flange I greatly appreciate it they have a nice warranty will buy from again did a whole house and plan on using them for family members

2 years ago

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janalee sanders Valley Center, CA

after our house fire we had the huge task of purchasing windows for a rather large house. we had never heard of this company but ended up using them. I feel we were provided a great quality product at a fairly competitive price. 10 years later im still very happy with our Jeld Wen purchase.

5 years ago

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Morgan whiting Los Angeles, CA

We got these windows in our new house. I love the way they look. Our bills have been a good price. Not sure if it's the windows? But we have been happy with them.

3 years ago

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Mike Johnson Ottertail, MN

I would never purchase another Jeld-wen window in my lifetime. Their warranty Department is horrible. Don't trust Misty. The windows came damaged and they leak horribly. I was told a year ago someone would come out and repair my windows. Been given the run around!

5 years ago

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Gracie Adorno Randolph, MA

I have a beautiful bay window that is absolutely gorgeous. Made well. and easy to clean. I love this window and it's made well.

1 year ago Edited May 25, 2023

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ally blackhurst Pleasant Grove, UT

I have had Jeld Wen windows in my basement for 12 years and they are like new. Color hasn’t faded and they slide perfectly.

5 years ago

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Raymond

The quality of products and services they offer is good though might be expensive.

4 months ago

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Jason Anderson Lindon, UT

As a contractor I've installed many windows and these are really easy to install. They are a great window for your money.

5 years ago

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L Gilbert, AZ

We custom ordered a french door from Jeld-Wen and love the result. It's beautiful and fit perfectly in the frame.

6 years ago

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James Wright

Good budget windows. Readily available at box stores

9 months ago

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MBA Dallas, TX

Great windows. It I wished they made metal windows.

1 year ago

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Nini New York, NY

Expensive and takes a while to complete expected work.

1 year ago