Penske Truck Logo
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Author: Kaitlyn Short

LAST UPDATED: May 30th, 2024

Founded on December 1, 1969, Penske Truck Rental offers do-it-yourself movers well-maintained rental trucks as well as moving equipment, packing supplies, accessories, 24/7 Roadside Assistance, and a network of thousands of truck rental locations across the United States and Canada.

Top Ranked Companies

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The Good

  • Discounts 
  • Moving Supplies and Services 
  • Roadsite Assistance 

Discounts

Penske Truck Rental offers multiple discount offers and deals. Of all the national truck rental companies, only Penske offers free unlimited miles on one-way truck rentals anywhere in the United States. Other companies charge for miles over a certain amount. Penske offers the following discounts:
  • AAA members discounts on truck rentals and moving supplies
  • Military discount off truck rentals at more than 2,200 convenient locations
  • College student discounts of 10 percent on all truck rentals plus
  • An additional 10 percent discount if you book your one-way rental online

Moving Supplies and Services

Having additional moving supplies and services is the key to making your move simple and convenient. Penske Truck Rentals offers the following resources:
  • Towing equipment
  • Moving boxes and supplies
  • Self storage
  • Moving labor

Roadside Assistance

Penske offers 24/7 roadside assistance with your Penske equipment, such as truck-flat tire, mechanical problems, fluid leakage, etc. The roadside assistance is available 365 days a year at any time of the day, because accidents do not take vacations.
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The Bad

  • Undisclosed Prices 
  • Additional Fees 

Undisclosed Prices

Unfortunately Penske does not disclose prices on trucks, moving supplies and labor. You can request a free quote on their website by providing your contact information and details about your move. Prices on the moving boxes, towing equipment, moving labor and other resources is not disclosed as well. Knowing the prices that might cost you to move is a simple way to reduce stress and compare moving services near you.

Additional Fees

To cancel your reservation with Penske or add additional days to your move might cost you some extra fees. You can cancel your reservation up to 48 hours prior to your pickup date for no additional charge. If you cancel within 48 hours of your pickup date, there is a $100 cancellation fee. If you add days prior to your pickup date, your additional days would be $50 each, and if you add days after you pick up the truck, your additional days would be $100 each.
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The Bottom Line

Penske Truck Rental has over 45 years of experience in moving resources. They offer multiple resources and services to make your move easy and stress free. Also, you can find additional discount offers and deals if you qualify for them; however, undisclosed prices and additional fees will make it difficult to know how much your move will cost you and what additional fees you might face during your move.
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Star Rating

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4.4

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83 Reviews

Review Breakdown

5 grade

59%

4 grade

28%

3 grade

8%

2 grade

0%

1 grade

5%

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Sue Brady

Awful experience. Reserved a truck and when I went to pick up, it was not there. I called customer service and they were going to call me back with answers. No return call from customer svc as promised. I then spoke with area manager and he guaranteed the truck would be there the next day for me to pick up.....and it wasn't. The area manager then would not answer his phone the next day, it you can believe that! I contacted corporate offices and the person I spoke with gave the usual song and dance that they would look at the issue internally. Two wasted trips to pick up a truck that was guaranteed to be there and received nothing in return, not even the truck that I reserved.

8 months ago

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Tim Adams Seneca, SC

First I would say I’m a senior and a veteran, i rented one way and due to no fault of my own my house I was moving to has had a delay in closing, I was giving extra days to use there truck but was told it it wasn’t returned by a certain date they would report the truck as stolen?? I was willing to pay anything for the extra days , so I will have to rent a U-Haul and unload the truck into it so I don’t have to worry about going to jail for something out of my hands, the truck and company are great , compassion for this kind of circumstances Are not very disappointed that a senior citizen would have to go through back breaking unloading to get their truck back with no regard

1 year ago

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Kevin Fallon Wilmington, DE

On July 15th 2017 I had a reservation for a 16 foot truck to help my family with a residential move. I went to the 350 S. Main St., Newark, DE 19711 location and found they did not have a 16 foot truck. This made my move horrendous. We received a smaller truck, had to make multiple trips, and ruining the ENTIRE weekend, when it was only to have been a half of a day. I was assured I would have a truck and did not. I am not sure what kind of business takes reservations but does not honor them? I will not be using them in the future.

7 years ago

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Matt Campbell Lynnwood, WA

In a recent side by side comparison of Penske vs Uhaul my buddy and I recently moved our families from Utah to Washington. Short version, go with Uhaul. Better fuel economy, easier loading, more comfortable, just better value.

4 years ago