Name: U-Haul
Rating: 4.4

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Mandy Pesce Laurelton, NJ

We have used UHaul trucks for years for everything from moving all of our belongings to a new home and even if we buy a new piece of furniture and only need a truck for an hour. Always available, cheap and easy to utilize.

2 years ago

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KG Lebanon, NJ

We used U-Haul to move from our old house to our new house and it was easy to rent the truck and return it. The place we rented the U-Haul from was very helpful and letting us return the truck after hours which helped us take some stress off of the move overall. I would use U-Haul again if we moved.

2 years ago

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Grace Citrus Heights, CA

U-Haul truck rentals are a great service, Without the option to rent a U-Haul, I am sure I would have had to pay a moving company to move only a few pieces of furniture. I like being able to pack my own items, decide when I will move, the route I am going to take. And choose what services I will need . For only a fraction of the price of using a moving company .

2 years ago Edited January 21, 2022

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SMJohnson_Indy Indianapolis, IN

My family and I have had occasions to rent from U-Haul numerous times over the past 30 years, or so, both for personal and business purposes. U-Haul rental processes and vehicles have been consistently good. Despite one or two really bad experiences with specific agents/franchisees, U-Haul is our go-to for occasional van/truck rental needs.

2 years ago

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Elder Terdkin Green Cove Springs, FL

I got our U-haul from a 3rd party location, which will be most locations outside of a city and you really gotta check the truck they give you before agreeing to anything or paying as it was the 1st time I had ever gotten one without a ramp in the back. The whole point of a U-haul is that they are lower to the ground and have ramps, its not easy lifting a couch up into the back with no ramp to go up but this is the nature of U-haul if you go to random locations and not their big ones in the city which can be a pain to get to when you live outside of town and are moving outside of town. if your trying to be cheap, you just have to watch out for what you get.

2 years ago

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Ashlyn Elwood Roswell, GA

U-Haul is the best! Although it can be a little pricey, their cars are always large enough to fit whatever you need and more. They have great customer service and it is so nice that you can drop off the car at another location rather than having to drive it back!

2 years ago

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Sumant Kumar Brampton, ON

I had very good experience. The truck was really clean, available for me on selected time. Was able to buy additional packing items on the spot on move day. Would recommend other for UHaul

2 years ago

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The Bean Spiller Provo, UT

Really cheap rental, which is awesome when you don't have friends with a truck and you have a whole apartment/house to move. Really low-hassle rental process, and they trucks are really spacious

2 years ago

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Brooklyn Jensen Provo, UT

U-Haul even had some furniture blankets for us to use/rent with the truck. The truck was very spacious and had a pull out ramp that we could use to load and unload our furniture.

2 years ago

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Brenda Nakhon Sawan, 60

I got a trailer from u-haul to take my things to college my freshman year. It fit all of my things that I wouldn’t have been able to fit in just my car by itself. Returning the trailer was super easy.

2 years ago

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Elisabeth Kinghorn Nakhon Sawan, 60

U-Haul made moving across the country easy and stress free. I was able to pack all of my stuff into one trailer and avoid the hassle of working with a moving company or paying for shipping fees

2 years ago

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Tiffany I Gaithersburg, MD

I rented a truck to move furniture and it was so easy to book and pick up my Uhaul with their site. I didn’t have meet with anyone. The keys were in a lockbox and it was a simple drop off.

2 years ago

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Jaida Williams Tallahassee, FL

U-Haul is extremely useful when moving. There are different size trucks to choose from and they are not expensive at all. Why hire a moving company when you can do it yourself for a discounted price.

3 years ago

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Liza Wilson ,

We will never move without renting a truck again! It was definitely worth the cost. They make it so affordable and easy. It was a life saver to not have to make multiple trips!

3 years ago

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Van M. Orem, UT

I used U-haul for moving many times, storage units for a long time, and they are everywhere so it was helpful to use in that sense. One time the engine went out while driving and they paid for us to stay the night in a hotel and got everything worked out.

3 years ago

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G Burt ,

Overall a great experience on both of our cross-country moves. We have utilized their pod services, and moving truck rentals. My one semi-negative experience was when they changed my pick-up location last minute to a place that was not a very good location, and I had to wait for a few hours to pick up my truck.

3 years ago

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Cal Hunter Riverton, UT

Used U-Haul's 16' trailer to move a son from Utah to Omaha a few years back. Loved the low bed to move the heavy things in and out of the trailer. Pick up and drop off was a breeze.

3 years ago

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Karli American Fork, UT

Rented a trailer for a day to move. It was quick and easy to reserve on line, pick-up, and drop off and all took a total of about 10 minutes. The price was great and I was very pleased.

3 years ago

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Steve Ashby Portland, OR

I had a great experience with U-Haul htis last summer. I had to rent a trailer to pull a Jeep to Utah. It was a last minute decision and through the website I arranged the rental and picked it up all in one morning. I needed help hooking everything up and got awesome help from a woman who worked there. Dropping off on the other end was super easy!

3 years ago

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Nicole Johnson Portland, OR

We have been saved by U-Haul a number of times when we have been moving, towing, or the like, because of their rental services. They have large, reliable vehicles for moving and they are a decent rate. The tow dolly we rented took our car many miles.

3 years ago Edited September 14, 2021

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Ryan Larsen Logan, UT

I have used U-Haul many times for moves. I have used everything from trailers to their largest moving trucks. I have been satisfied with their vehicles and trailers. I have never had any mechanical issues. Their equipment is very convenient for moving and I appreciate their many dealers.

3 years ago

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Paris Salt Lake City, UT

I love U-Haul. We use them every time we move and you can’t go wrong. It’s a one stop shop in there. We get moving boxes, tape etc. they give you the best bang for you buck!

3 years ago

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Wendy Smullin Kuna, ID

U-haul has been our primary moving company, because their customer service is excellent. They make sure the trucks are clean, running, and ready. Their return process is easy and convenient.

3 years ago

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Morgan whiting Los Angeles, CA

We used u-haul for our cross country move. The truck did amazing. We also use them for around town we when have to grab stuff that won’t fit in our car we will get a trailer for the day.

3 years ago

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Brittany Wilkinson Herriman, UT

We recently had to move my sister back from Las Vegas. We knew to go straight to U-Haul to get a big enough truck at a reasonable rate. U-Haul had just what we needed and took good care of us.

3 years ago

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mamar West Valley City, UT

We have moved three times and each time we have used U-Haul because of the best price for what they offer. We have rented their moving trucks and were pleased how they met our needs.

3 years ago

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Jaci Rhoades Irving, TX

This is the easiest way to move furniture in a vehicle. All I had to do was pick up the truck from one location and make sure it was delivered with the equal amount of gas in the other.

3 years ago

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Natalie Drewery ,

We love using U-Haul for not only moving trucks but also moving boxes! Their moving boxes are such great quality for a decent price. Moving is definitely not a pleasant task but they help make it bearable all around!

3 years ago

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Karen Torino Tallahassee, FL

U-Haul made it very easy to move from Miami to Tallahassee with all my items in one trip. They offer many options regarding size of truck or unit and are willing to help with anything.

4 years ago

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Emily Norton Tucson, AZ

I used U-Haul to move from southern Arizona to northern Utah and it was honestly pretty cheap. I love that you can pick up and drop off in different locations. Depending where you live does affect your rental options and availability so sometimes it’s hard to get exactly what you need.

4 years ago

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Rachel F Salt Lake City, UT

We found this the cheapest yet most reliable way to drive our things cross country when moving. We even slept in the cabin at a truck stop one night! One downside is the miles per gallon is pretty low and you really shouldn't go above 55 mph.

4 years ago

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Eddie Rios Ogden, UT

U-haul has always been the most economical truck rental for moving that I have ever seen. Trucks may be a little older in general but are well maintained. they also have the lowest floors for easier packing and loading. For the price, this company cannot be beat for cross country moves.

4 years ago

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Matthew Cota Albuquerque, NM

Always friendly service, always helpful, great prices on just what is needed to haul any type of furniture and boxes for moving , can pick up in one state move to another place

4 years ago

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Syl North Port, FL

I have used U-Haul twice last year and I must say that I haven't had any issues with them at all. The two locations I used were in Orlando, FL. Both locations were willing to help me in any way they could.

4 years ago

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Nichole Hiatt Eagle Mountain, UT

We rented a U-Haul truck to move homes within the same city; the rental process was easy and quick and when we returned the truck we didn't have any issues with added charges. Overall it was great.

4 years ago

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Christina Bliss Lehi, UT

Recently moved out of State we search around at different companies to try and find a better value but ended up returning to U-haul because they still gave us the cheapest rate. Move went smoothly no problem with the rental or the service .

4 years ago

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Poundesk Saratoga Springs, UT

Its always easy to find a rental truck of any size needed with Uhaul. The ability to pickup in one location and drop off in another is a huge convenience when moving a cross country. Their trucks are always clean and ready to go.

4 years ago

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Chantell Filiaga South Jordan, UT

Had only good experiences with U hauls. Love their many options of transportation and their many different sizes of trucks. Rented a trailer to drive to another city and it got us there safely with our stuff and returning it was a breeze. Didn’t have to drive it back to the city we rented it from.

4 years ago

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Bryndie Managua, MN

I was delayed when picking up a U-Haul trailer and stayed in contact with the store and they stayed a few minutes extra to make sure I could pick it up which was great customer service. However, the trailer I received was old and pretty dirty inside and I was considered about it damaging the things I was moving.

4 years ago

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Madison Kneiss Long Beach, MS

love uhaul. always making things easier for moves and furniture pickups. great price and easy to accomplish within a few min. in and out. i have always had friendly staff too.

4 years ago

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Violet Acosta Stewart Marietta, GA

From box trucks to car haulers they have always been there for me. I have a U haul hitch on my SUV and never had a issue since 09. They have packing supplies as well, I will us there services again.

4 years ago

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Connor Farmington, UT

Recently moved and had to use a U-Haul to move all of our furniture. It was such a quick and easy process when moving. I thought it would be scary to drive their trucks, but they are super helpful with tips and tricks.

4 years ago

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Nathan D. Warrendale, PA

If you are like me and don't want to pay for a professional moving company and have friends that can help you lug around your furniture, UHaul is great! The trucks are easy to load and relatively easy to drive. The price is affordable as well.

4 years ago

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Karen Nelson Alpine, UT

I have used U-Haul all my life. We have moved all over the country and are campers. U-haul has reasonable rates and have sometimes given me fantastic rates. I love that you can get supplies there also.

5 years ago

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Joanna Hester Gilbert, AZ

When we had our last local move, we used U-Haul. The truck was in great shape and we were able to move all our big items in one day. The cost was unbelievably low and we would definitely use again!

5 years ago

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Sadie Scoville Pleasant Grove, UT

We had to move a few very large things from our home and we chose a U-Haul truck to do that. The move was successful, but I kind of wish that there was a window behind me so I can see what it behind me.

5 years ago

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Schon Smithfield, UT

Loved the service and the pricing was good. I rented one of the larger trucks during a move across my town. I had no issues and was very pleased with how much it helped us move.

5 years ago

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Alison Middlefield, CT

This is a rip-off. They will charge you for services you did not use. Run far from U-haul and never use them. We used to be regular customers but we will never use them again. I rented a trailer for a one way move. When I tried to use it I realized it was too small and would not meet my needs. I returned it 1 1/2 hours after I had received it. I was told I would be refunded the time I did not use but this is not the case. They charged me the full cost of the service I did not use. They refused to explain any of this until many days later. As I said, never again!!!

4 years ago

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Kristy Boise, ID

Mostly good. Only complaint is they didn't have the truck at the pickup location I requested so I had to drive 20 extra minutes. Not much of a big deal.

6 years ago

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Luke Gibson Provo, UT

It seems like wherever I go around the country, U-Haul is consistently a difficult experience. Something always turns out differently than you'd hoped, and not in a good way. The prices advertised are deceiving, they need a much better model to communicate what a customer will actually end up paying instead of blasting "only $20!" on the side of their trucks when you will very likely be paying $100+. The customer service is consistently terrible and the more avoided the better. However this isn't usually possible since something is always sure to go wrong.

6 years ago