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LAST UPDATED: September 3rd, 2022
Founded in 1998, Pods (Portable On Demand Storage) invented the concept of portable storage containers, which introduced a whole new way to move and store. Flexibility makes Pods a smart moving solution, so you can stay in control of your move and stress less. It is as simple as packing on your own schedule and leaving the driving to someone else.

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The Good

  • Location Coverage 
  • Moving Solutions 
  • Moving Resources

Location Coverage

Today, Pods offers services to over 200 million people in more than 20,000 cities in 58 states, provinces, and territories throughout the United States, Canada, and Australia, making Pods one of the most accessible moving services in the market.

Moving Solutions

Pods moving service can help make your move easier no matter if you're moving down the street, across the country, or into storage. Pods will allow you to pack/unpack at your own pace, time-table, and to your own standards. When you are done with packing you leave the hustle of driving to someone else. It is one simple solution to move and store.

Moving Resources

Pods doesn't just offer storing containers, but also many other resources that will make you move easy and stress free. Along with your storage containers you can request moving boxes, protection blankets, lifting straps, rubber moving bands, and locks to keep your things secure.
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The Bad

  • Undisclosed Prices 
  • Time in Business 

Undisclosed Prices

Unfortunately Pods does not disclose prices on moving containers, moving resources, or labor. You can request a free quote on their website by providing your contact information and details about your move. Prices on the moving resources, packing and unpacking services, moving labor and other resources is not disclosed as well. Knowing the prices that might cost you to move is a simple way to reduce stress and compare moving services near you.

Time in Business

Even though Pods is very unique and flexible solution to moving and storing, they haven't been in business as long as other moving companies. If you are looking for moving business with a more established reputation, Pods might not fulfill that qualification.
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The Bottom Line

Pods is a flexible and smart moving solution that allows you to stay in control of your move and your stress. It is as simple as packing on your own schedule and leaving the driving to someone else. Pods is located in most of the states, as well as in Canada and Australia. You have the option to request additional moving resources if you need them; however, undisclosed prices will make it difficult to know how much your move will cost you and what additional fees you might face during your move.
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Star Rating

4.3

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60 Reviews

Review Breakdown

5 grade

62%

4 grade

20%

3 grade

8%

2 grade

3%

1 grade

7%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Karen York Village, ME

I have used Pods 3 times over the past several years and with each use they have made my moving experience less stressful and more efficient, along with helping to reduce associated moving costs. Their website is super user friendly and the dashboard allows easy reference in regards to billing and where your POD contents are in the moving process. The most recent move was a cross country one.

7 months ago

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Michael Cline Onalaska, TX

I live in Texas and my parents lived in Oregon. When, after they had both passed away, it became necessary for me to return to Oregon and pack some of the contents of their home and move them to Texas was when I first contacted Pods. I was able to rent a container (pod) to load the furniture and materials into, that protected them from the road travel and storage that I needed for them. After arriving back home, to make room for the added furniture and other items I had returned with, I was able to use that same Pod to store everything out of the weather and remove items as I determined a need for them. What a great moving idea. I love it!

10 months ago

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Donna Tatro Fayetteville, NC

We used PODS when we moved from New Hampshire to New Mexico and again when we moved from New Mexico to North Carolina. Each time was a great experience. We had days for packing and unpacking without pressure from PODS. I would use them again and have recommended them to friends and family.

6 months ago

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Sunny Kwatra Greenville, SC

PODS - MOST PATHETIC SERVICE and COMPLETELY FRAUD COMPANY This is my First experience with PODS and they have made it my last experience with PODS. My PODS 16 foot container was picked up from source on June 30 and supposed to be re-delivered at destination on July 14 and I never got my container re-delivered. This is a long distance 1000 miles move with where move cost is close to 4k USD. I will explain my feedback on different factors below for their CORRUPT and FRAUD service. Delivery Schedule – They had provided maximum promised date Timing of July 14 (for re-delivery at destination) when I made my booking. On July 12, I received email that says make some space for your container and driver will message you for exact time schedule for re-delivery on July 14. Based on their email, I booked moving helpers that would unload the container. Now on July 13 afternoon, I get an email that my delivery date has been changed to July 19. Now when I call customer service team, they are not able to provide any surety that it will be re-delivered on July 19. So on the very last moment they shifted my delivery date by 5 days and screwed up all my plans causing a lot of inconvenience and hardship for me and my family. Also wasted money in cancelling helping team for unload and all other plans I had scheduled. PODS is not able to keep track of delivery schedule until the last moment and make your life completely uncertain. Cost – When I booked PODS, I was getting lots of cheaper options to move my stuff but I went with PODS with higher quote assuming they would be on time and keep my stuff safe. All that never happened and instead I have been facing extreme inconvenience now since they are not ready to deliver my container. All the extra money I put for booking PODS is wasted now. This is the MOST PATHETIC company I have ever seen. Customer Service – ZERO customer service. You can call them, chat with them but no one will help you for anything. The complete customer service team is so insensitive since they have no answers and no resolutions for your complaints. I have been calling PODS every day since July 13 wasting atleast 1 hour daily on call with them explaining everything again from ground zero and no one would help for anything. They always mention that a Specialist is assigned to your case and they will call back and no one over calls me back. Called them on July 13, they mentioned someone would call me in 24 hours – No one called me back. Called them on July 14, now they mention someone would call me in 48 hours – No one called me back. Called them again on July 15, now they say someone would call me within 1 week. This kind of Customer Service is completely ridiculous and very frustrating. Tracking – So when I call customer service team, they do not have any whereabouts of where my container is exactly. Every time they would simple mention that it is in transit or they would mention that it is between source and destination. This feels like going back to stone age when you are not even able to track your own containers. The most funny part is when the guy who delivered the container initially at source very confidently said that “ You know you can do real time tracking of your container and just call the customer service”. Their own guys are providing false-information about tracking which do not even exists. I am afraid that they have lost my container since they have no answer where my container is located currently. Payments – They deducted final payment from my credit card on July 14 and then I had to call and chase them to revert my final payment since they were not delivering on July 14. Overall, they keep charging your card without your consent once they have your credit card information. You have to fight back a lot for incorrect payments that they keep on putting on your credit card. Long story short – This is the MOST PATHETIC and CORRUPT company you will ever come across. People working there are INSENSITIVE and would never help you once they have taken your money. Do not trust them for your valuables and for moving. PODS is FRAUD and is a complete nightmare !!!

6 months ago

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Wendy Shaw Queens, NY

Made my family move out of state so smooth from beginning to end. Easy to book and pay on-line. Outstanding customer service all around. The Pods them self were clean and convenient. Also prices in my budget.... Will definitely use in the future..

11 months ago

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Vicki H. Poolesville, MD

We used Pods to store household goods when we sold our house and needed a place to hold our belongings until our new house was ready for us to move in. It was surprisingly easy to schedule delivery, placement, and pickup for the Pods because the scheduler was knowledgeable, pleasant, and patient with us, even when we had to reschedule when our closing date was changed. It was cheaper to use Pods for our move rather than using a regular moving company because we had to store our belongings for several months between moves.

1 year ago

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Brittany Wilkinson Herriman, UT

Our family friend sold her home quicker than expected and moved in with my mom while they waited for their home to be built. We rented her a Pods to put all her furniture in to have stored until it was ready to move into her new home. It worked out perfectly because she didn't have to move all of her belongings 3 times. Pods is the most convenient way to move and is such a great idea!

2 years ago

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Michelle Rios Ogden, UT

We used a Pod to help us get our house staged before a move. We had a garage full of storage and several items in the house that could be put away. We were able to have items stored until we moved into our new home a few months later. It was a convienent and helpful way to get two things done at once. And when they dropped it off at our new home, we had a few days to unload instead of having to rush. I have recommended Pods to all my friends who are moving.

2 years ago

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James Conder Eagle Mountain, UT

Pods was something new and my wife and I decided to use when we sold our 1st half and was building our new home. They delivered the units to our home, picked them up and stored them until we moved into our new home. We were able to store thing in there that we normally wouldn't since they put them in climate controlled storage areas. I would strongly suggest thing company and the way of storing your things between moves. They were amazing to work with and I felt good with letting our family stuff go with them

2 years ago

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Janine Jannicelli Wake Forest, NC

I used Pods to move my mother’s entire estate from Florida to North Carolina. It was a great AND AFFORDABLE experience !

5 months ago

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Jen M Raleigh, NC

I will always use Pods for moving. It was nice to be able to pack at my own pace and it was easy to schedule a driver to pick up when I was ready. I also recommend it if you are selling your home and need to store personal belongings while showing your home.

1 year ago

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Whimsigal48 Oklahoma City, OK

I used a pod to move just once. The cost was a bit high for my budget but the move went very well. I did have a bit of trouble with items shifting in transport but I accept responsibility because I failed to attach my tie down ropes to the back before loading.

1 year ago

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Pati Richardson Edmond, OK

When we moved out of our house we used a POD to move and store our belongings at our new home. The POD was there for several months while the house was being updated. A couple of years later, we used them again for storage during a home renovation. It was very convenient and customer service was great!

1 year ago

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KG Lebanon, NJ

We use pods when moving from our old house to our new house and the guys who delivered the pods were super nice and super helpful. Customer service was a little difficult to deal with because they would tell you one thing and do another. We also had a billing problem which was eventually fixed after I was persistent with my bills and the accounting error. Pick up of the pods was easy to schedule online if the website was working correctly.

1 year ago

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Eban Beltran Arlington, TX

We used PODS to move a few years ago and had a great experience with them. It was incredibly convenient and they were caring and flexible enough for our moving arrangements. The only downside is that their price has gone up over the years, but I guess that seems fair for a great service.

2 years ago

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AmyConder22 Eagle Mountain, UT

When we built our house we used pods and it was so convenient. We had one come get our stuff to stage and then again when sled sold. It was stored until our house was ready and then delivered it to our driveway when we move in. Would use them again and again.

3 years ago

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Casey

Great service for easy moving, but it's pricey. It was easy to plan my move and pod delivery and pickup times. My things arrived right on time and in good condition. Their pricing breakdown can be a bit confusing as they have separate charges for drop off, pickup, storage and moving. We lived in a rainy place a little rain leaked in the edges but our stuff was packed well so nothing was damaged.

4 years ago

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Joyce Selapack Lancaster, NY

For the most part ordering it was easy , Dennis the delivery guy was a complete moron ! Placed the pod diagonally in the driveway when he had plenty of enuff room to put in the back , but left in this position at end of driveway with no room to pull in . Complete jerk

8 months ago

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Sharon Rhea Ford

When it is all over, I hope to give a good review since I sacrificed to get the POD and felt good about it as it would help me pack even though it's too hot to put half the crates in until just prior to shipping. I am renting it for a min. of 2 months - maybe a bit more. I still have to hope the POD arrives safely in Ohio when I call them; yet, I've called 3 times asking them to move it 2 feet since the very nice young man who delivered it and I did not realize my car needed more room to get by it. They would only move it for $186.00 which I can not justify paying with all on me. As a result, my car has been scratched (every time I go out) on one side and the top, and now, it will cost me a fortune to have my car painted. With 5 years of tragedy on me and a few rough years ahead (parents' deaths ending life for me since they were my world I adored, one flooded house 12 hrs. away, one hit by a hurricane, no life insurance, all 3 of our dogs died - one each year, and a severe spine injury), everything has gone wrong, so it is sad that this has happened with the POD.

5 years ago

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Matt Williams

Pods was great all the way up until my city delivery. The driver was a complete a-hole. He rushed us, tried to move our stuff out without asking, and broke a dresser. He shouldn’t be employed anywhere with his current attitude, but otherwise the experience was pretty easy and effective, just a little expensive.

11 months ago

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Krista Griffith Tulsa, OK

We planned to move within a year and made reservations to use Pods. The move didn't go through, and Pods gave us no hassle when we had to cancel the reservation. That's a big plus for me and leaves the door open for when we do move.

1 year ago

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Lori Claassen Layton, UT

Had to keep one of these Pods on our driveway for a few months and it was great! Loved how company just dropped it off in front of our house and moved it to our new house when we were ready!

2 years ago

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Mykahla Nelson Managua, MN

I used pods when I was moving into my new house. I was able to find most of my stuff in a pod. The service of this company is awesome they helped me find the right size that I needed.

2 years ago

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Kaitlyn Rios Ogden, UT

Pods is simply the best way to move. You pack your own stuff when convenient. They they handle the move for you. They also have timely arrivals for delivery. All in all, they made it a great moving experience.

2 years ago

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Lyssa Eagle Mountain, UT

I currently have things in storage with PODS while I am in transition. I think the pricing is a bit high but I love the comfort of knowing my stuff is secure somewhere and I can ship it to wherever I land!

2 years ago

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Madelyn Madison, MS

My thoughts on the pods.. Never seen nor heard of them until after hurricane Katrina came through on the Mississippi Gulf coast. Then I noticed everywhere pods!! Really allowed people to put there much love items into them. Keeps items clean and free of moister.

3 years ago

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Michelle W Coraopolis, PA

Moving my brother from OH back to PA, we didn't want to drive a big truck so far. Pods was an amazing alternative. Pack it up. They pick it up, and take it where you need. Awesome service.

3 years ago

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Janna Abraham Eugene, OR

Wonderful assistance with my move! My belongings were safe and secure and delivered promptly. Love it!

6 months ago

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Philip Fay Truckee, CA

Excellent experience with PODS the 4-5 times I have used them. They make moving easy and on your schedule.

8 months ago

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Beth Ann Lewis

The gentlemen that dropped off my pod and delivered it to another state were very curtious and friendly. They were prompt on their arrival and cautious on placing the pod to not damage any personal property.

1 year ago

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Chelsi Day Ghiorzi Columbus, OH

We had a positive experience with PODS for storage and an awful experience with them for the moving part. They refused to deliver our unit anywhere in our new neighborhood. They claimed the streets were too small or too busy. Despite many neighbors using various services and the city approving our permit...they told us the only option was to pay an exorbitant amout of money to move then unit from IN to OH and then to rent a uhaul and move all of the things from the Pod to the uhaul and then into our house. It was a totally inefficient process and financially ridiculous. We did end up having to rent 2 uhauls and unloaded the items from our Pod and drove them to Ohio ourselves. It was a negative experience and the Ohio rep was VERY rude.

1 year ago

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Luke Swierczynski Franklin, MI

Super easy to move when they put the pod in your driveway, fill it up, then you just give them a call and they drive and drop it off where you need it.

1 year ago

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take7 Sandy, UT

Was hard to lock in a quoted price on the spot because I needed to speak to my husband so I didn't get that price and had to research and then get another quote. It was overpriced for me for the time I needed it but they were friendly.

2 years ago

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Reckholdt Draper, UT

Pods are super easy and convenient to use. They make the whole process simple. We were able to use these when we made our move across country. Would defined recommend it.

3 years ago

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Cam McClellan Magna, UT

Pods are very easy to use and allow you a little bit more flexibility with time to load your part up. I also liked the idea of not having to drive a big truck across multiple states.

3 years ago

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Joanna Hester Gilbert, AZ

When we moved from Ohio to Arizona, we used Pods because it was the best value for our money. All our belongings arrived in Arizona on time and in great condition.

4 years ago

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Syeda Zephyrhills, FL

Very efficient good space saver. Helped with making moving process easy

5 months ago

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Ozone Newport News, VA

Nice haveing a pod. Deliver to your house. We can take our time to pack. And. Call pods. To pick it up.

11 months ago

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Deanna my MVP Seattle, WA

We used one to move from MT to MO , they were on time and made sure we had our stuff in time for kids to have their beds that night. Thank you

11 months ago

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Kurt Didenhover Salt Lake City, UT

When we needed to move and store some of our belongings we used Pods. Their pickup and delivery service were smooth and easy. Wonderful service too.

1 year ago

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russbayles West Valley City, UT

The idea of having a pod dropped off to your house and you pack it, then when your done they pick it up and deliver is great. Customer service needs help with communication but overall a easy move.

2 years ago

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SkylarPickens Gulfport, MS

PODS was very helpful when my family and i were moving. I got the best deal for the truck and the costumer service was awesome !

3 years ago

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Summer Morris (Logan) Riverton, UT

We used pods when we were moving & it was easy, simple and they were quick with delivery & the loading & unloading was awesome

3 years ago

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Rina Blaine Seattle, WA

Better than uhaul and convient and great service

5 months ago

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Lyssa Havana, FL

Great for moving/storing things during house renovation. Also, customer service is great!

11 months ago

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RebelYell Phoenix, AZ

Rented 2 large storage containers for drop off and relocation while moving. They did not follow the instructions left on their website, which they request, and it was a disaster getting it resolved. They tried charging me multiple moving fees and extra storage days. Had to resolve through their main HQ in Florida but I will never use them again!

1 year ago

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Angelina Hamilton Jackson, MS

I really like how I can load my things into the Pod and they will pick it up and deliver it to my destination. Really helps the move!

3 years ago

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Tony Riverton, UT

Used a POD briefly while we were waiting for our house to get finished. Such a convenient way to temporarily store and relocate your belongings.

3 years ago

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She Williams Seattle, WA

Very affordable I’ve used them for years I love them

7 months ago

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Alex Gohlke Franklin, MI

Perfect way to move my stuff across the country safely and securely. no hassle and great value

1 year ago