Penske Truck Logo
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LAST UPDATED: December 3rd, 2023
Founded on December 1, 1969, Penske Truck Rental offers do-it-yourself movers well-maintained rental trucks as well as moving equipment, packing supplies, accessories, 24/7 Roadside Assistance, and a network of thousands of truck rental locations across the United States and Canada.

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The Good

  • Discounts 
  • Moving Supplies and Services 
  • Roadsite Assistance 

Discounts

Penske Truck Rental offers multiple discount offers and deals. Of all the national truck rental companies, only Penske offers free unlimited miles on one-way truck rentals anywhere in the United States. Other companies charge for miles over a certain amount. Penske offers the following discounts:
  • AAA members discounts on truck rentals and moving supplies
  • Military discount off truck rentals at more than 2,200 convenient locations
  • College student discounts of 10 percent on all truck rentals plus
  • An additional 10 percent discount if you book your one-way rental online

Moving Supplies and Services

Having additional moving supplies and services is the key to making your move simple and convenient. Penske Truck Rentals offers the following resources:
  • Towing equipment
  • Moving boxes and supplies
  • Self storage
  • Moving labor

Roadside Assistance

Penske offers 24/7 roadside assistance with your Penske equipment, such as truck-flat tire, mechanical problems, fluid leakage, etc. The roadside assistance is available 365 days a year at any time of the day, because accidents do not take vacations.
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The Bad

  • Undisclosed Prices 
  • Additional Fees 

Undisclosed Prices

Unfortunately Penske does not disclose prices on trucks, moving supplies and labor. You can request a free quote on their website by providing your contact information and details about your move. Prices on the moving boxes, towing equipment, moving labor and other resources is not disclosed as well. Knowing the prices that might cost you to move is a simple way to reduce stress and compare moving services near you.

Additional Fees

To cancel your reservation with Penske or add additional days to your move might cost you some extra fees. You can cancel your reservation up to 48 hours prior to your pickup date for no additional charge. If you cancel within 48 hours of your pickup date, there is a $100 cancellation fee. If you add days prior to your pickup date, your additional days would be $50 each, and if you add days after you pick up the truck, your additional days would be $100 each.
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The Bottom Line

Penske Truck Rental has over 45 years of experience in moving resources. They offer multiple resources and services to make your move easy and stress free. Also, you can find additional discount offers and deals if you qualify for them; however, undisclosed prices and additional fees will make it difficult to know how much your move will cost you and what additional fees you might face during your move.
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Star Rating

4.4

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82 Reviews

Review Breakdown

5 grade

60%

4 grade

28%

3 grade

9%

2 grade

0%

1 grade

4%

Sentiment Criteria

Value

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Quality

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Service

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Shelton Germaine Rogers, AR

Over the years I have used this company on more than once occasion. I have found they to really be average. I did have one time when I rented a truck from the. I had purchased the insurance and I am glad I did. I ended up scraping the side a bit, it wasn't a problem though. They honored the agreement and I didn't have to pay a single dollar.

1 year ago

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Jenny Hite Kansas City, MO

I rented a Penske truck once and was very unhappy that the final price came to much more than I was initially told. I do have to give them credit, though. When I complained, they knocked some of the extra price off. I would never rent from them again.

1 year ago

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Juanita Morrison Columbus, OH

I rented a Penske truck for my move to Arizona, the latch on the trailer was broken so my car was not secure. Customer service responded quickly to repair the latch. The truck has a odometer limiter which negatively affected the gas mileage.

1 year ago

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Cheyanne Osoria Oklahoma City, OK

Prices are somewhat affordable but slightly high. There are not that many locations available. I had a hard time trying to a find an affordable truck for just a few hours. It shouldn't be that difficult.

1 year ago

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DANNYFLOYD Atlanta, GA

I given penske a three star because they are very slow when it comes to customer service. Not much to say about penske.

1 year ago

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Gabe Burton Riverton, UT

Price is fair and they have good-sized trucks, but they are GAS GUZZLERS and they usually have dents or are dirty

2 years ago

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Joy Ross Jacksonville, FL

Not friendly the cost of a rental is way to expensive wont go there again

1 year ago