Budget Truck

Name: Budget Truck
Rating: 4.0

Is This Your Business?

4.0

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65 User Reviews

4.0

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65 User Reviews

The Good

The Bad

Bottom Line

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Author: Kaitlyn Short

LAST UPDATED: January 27th, 2024

Budget Truck s the second largest truck rental company in the continental United States with around 2,800 businesses and 32,000 trucks across the country. Budget is owned and operated by Avis Budget Group, which was spun off from Cendant. Like other truck rental companies, Budget Truck will provide residential customers with moving supplies and tips to help people move.

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The Good

One-Way Destination
Time in Business
Moving Resources and Services
Truck Rental Deals

One-Way Destination

Budget is determined to help the customers by offering on-way destination moves. The hustle of driving a rented truck to its original location is eliminated by offering a specific drop-off location in the state where you have moved to.

Time in Business

Budget has been providing moving services for the last 60 years. Over the years they have been able to gain the trust of their customers and their partners by providing reliable moving services. Budget Truck rental takes pride is how much experience they have as a trusted moving service.

Moving Resources and Services

Budget offers a wide variety of moving services and resources. If you need extra help Budget offers loading and unloading services upon request. Also, you have the option to transport your second car or motorcycle to the desired destination. On their website Budget offers several moving tips and helpful resources for all types of families, individuals, and organizations.

Truck Rental Deals

These are some of the deals you can expect to find when renting moving services from Budget:

US Military Personnel travelling with orders save 20% of their rental.
AARP members save up to 20% Sun–Thu and, and 10% Fri–Sat.
Police, Fire, and EMT receive 20% off on local moves and 15% off on one-way moves, any day of the week.
Motor Club members receive 20% off on local moves and 15% off on one-way moves, any day of the week.
Students receive 20% off local moves and 15% off one-way moves, any day of the week.
Bar Association members receive 20% off local rentals and 15% off one-way rentals any day of the week.

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The Bad

Undisclosed Prices

Undisclosed Prices

Unfortunately Budget does not offer standardized prices on their moving services and resources. You can request a quote on their website by providing your contact information, or you can contact them by telephone to get your quote.

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The Bottom Line

Budget Truck rental has been offering its moving services to the residents of the United States for the last 56 years. They have gained the trust of the customers and partners by providing reliable moving services and products. With Budget you can choose from a wide variety of moving services and truck rentals. If you need extra help you can request loading and unloading services. Also, you can find many wonderful discounts and deals when using their products. However, undisclosed prices will make it difficult to know how much your move will cost you and what additional fees you might face during your move.

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User Reviews

Star Rating

4.0

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65 Reviews

Review Breakdown

5 grade

49%

4 grade

23%

3 grade

14%

2 grade

1 grade

Sentiment Criteria

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Hyrum Sandy, UT

I've only used once - it was super cheap and got the job done. It was also in a really convenient location. The office I went to when I picked up my truck was a little slow, but that's really a minor complaint. I used the one way option and it was perfect.

7 years ago

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Timothy Raphael

My first concern is that Budget website would tell you that you owe nothing on the day of pick up, however, the full payment was needed. Secondly, the insurance on the truck is too expensive with budget (adding an extra $100+) where with other rental trucks, insurance were no more than $30. After i was told the total ($260+) for a rental, i decided to look for something else and I WAS CHARGED $75 still from budget which i’ll be calling my bank for a refund. No wonder why people prefer to rent other rental trucks such as U-Haul. U-Haul did get me right and for much cheaper. DO NOT WASTE YOUR TIME OR MONEY ON BUDGET!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

10 months ago

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Linda Van Kassel Sonoma, CA

Whenever I have had to move I have always rented a truck from budget. The location in Napa, ca has been my go to for years. Thankfully I haven't had to move in 5 years but if i do in the future they will be the ones I use. I also has rented cars from them and always receive great service and pricing.

2 years ago

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Wendy Shaw Queens, NY

Budget trucks kept my daughters move to Yale dorms cheap and stress free. With On-line booking and numberous pick up and drop off locations in my area . Great customers services. Clean and reliable trucks. Definitely a satisfied customer!!!!

2 years ago

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Ashlyn Elwood Roswell, GA

I love Budget Truck! Their service is pretty great, but more importantly they're a great value. Whenever I need to move something they are my go-to. Although they aren't located in as many places as some other companies, it is worth a little bit of an extra drive to get the deal!

3 years ago

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Ryan Larsen Logan, UT

I have used Budget trucks for multiple cross country moves. Their trucks are awesome and always operate as needed. I especially like that their bigger trucks are usually diesel trucks vs gas powered. This provides plenty of power over some of the large hills in the west.

4 years ago

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S. Roman

This company is complete trash!!! I get a call from Budget not even a day and a half before we're supposed to move from Minnesota to Wisconsin to tell me that the truck I reserved 2 weeks prior isn't available!! What?!? I asked the guy who called me to help me find another truck and he told me to call customer service. Really?! I called customer service and they said all they could do is make a request to the Inventory Manager. Seriously?! The inventory manager named Sergio was beyond unprofessional and insulting and when I asked for his employee number he canceled my reservation without my authorization and pretty much told me to go figure it out. Called numerous times before being connected to a supervisor who justified the actions of the inventory manager!!! Not one person I spoke to even tried to help me with the issue. I was forced to stop working for the day just so I could find another truck rental that cost me a lot more because of last-minute reservations. Disgusting people that work for Budget. Disgusting customer service!!! Disgusting company!!!

1 year ago

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Susan E Weinberg Billings, MT

My husband and I used Budget Truck Rental 6 years ago from a from a franchise out of Albuquerque, New Mexico to move up to Montana. Firstly, the truck that I reserved was not ready when I arrived because the size truck that I was to rent wasn’t available even though I made a reservation days in advance. Being it was the 16th of December, Budget rented out all the ones of that size out to UPS deliveries and all that was left was a smaller truck, even thought I rented a price for a larger one. I was pretty desperate and they knew it and so I had no choice. The truck was so small that the movers had to overpack it and it was more weight than was safe to use, being that it was a high profile vehicle with tiny tires which made it very unstable in high wind conditions. Plus it was so overpacked that the mudflaps dragged on the highway for the entire 1000 mile trip! Secondly, since it was winter I had to drive through slushy snowy areas and when I had to use the wipers and windshield washers it had no liquid only to find that out after driving through winding mountain passes and salt, slush and mud made the windshield almost unseeable. I’m surprised I got down that mountain in one piece without wrecking the truck. When I pulled into a truck stop and bought some washer fluid I went to use the windshield washer, only to find out that the pump to the washer was inoperative. This is a safety hazard!! They should check all things are in good operating order before renting out a vehicle!! When at my arrival to Montana the other Budget franchise where I returned it made absolutely no adjustments for giving a smaller truck than what I paid for. Stay away from Budget! $1000+ totally down the drain. Never again!

2 years ago

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Thomas Hullinger Pleasant Grove, UT

I have used Budget Truck before for moves and they were easy to schedule, the price was reasonable, the truck was big enough to get the job done and easy to drive and I liked the lower loading ramp. Easy to return as well.

6 years ago

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Dre35 West Valley City, UT

The title of the Company is what wins me over. If you're looking for a great price on a moving truck, and you're on a budget, this is the company to go to. And there's usually a promo code that can be applied on the purchase.

4 years ago

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Mark Wells Dallas, TX

Hands down the lowest price in the area. Every time I reserve a truck there's always one available and the man who runs my local shop is the nicest man on Earth. I wouldn't think of using any other service.

4 years ago

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Dan Woodland Park, CO

I used Budget trucks on a couple of moves and had a great experience each time. The price I paid was fair and competitive. The trucks were always clean and safe. I would definitely use them again.

2 years ago

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Carol C Denver, CO

Unfortunately the only experience I had had with budget wasn't a good one. Granted, this was 5 or so years ago but my mother in law passed away and my husband and I had to go from Illinois to Florida to gather her belongings. On the way home we rented a Budget truck. Well, a few hours in, the truck broke down. Instead of getting us another truck we had to wait 9 hours for them to fix it! We had to ride with the tow truck driver, then sit at a diner for hours! It was a miserable experience especially considering why we were there.

2 years ago

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coyote480 Queen Creek, AZ

If I could give a company NEGATIVE stars, I would. We reserved two vehicles to move from one location to a house approximately an hour away. The vehicles each had a specific purpose. When the day came to move, they did not have one of the vehicles, a van, available, and instead tried to offer a 12 ft truck. That did not work for us, because we needed a van to safely carry specific cargo. Due to this issue, we suffered significant loss during our move. ALSO, the charges made to our credit card, were fraudulent, and supposed deposits were not returned as per their policy. It took multiple complaints and a complaint to the BBB to get the charges reversed. I will NEVER use this company again for ANY reason, and I recommend no one else use them either.

2 years ago

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Ron Durfey Orem, UT

Budget rental trucks have been great for my needs. I have used them with my son and his move to college and the truck was perfect for our needs. The size of the truck was good and the truck was clean and drove perfectly for us as we had to travel hundreds of miles away.

2 years ago

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Mario Martin Houston, TX

I've been using this resource and resource for years without hesitation. If you're in need of a service to move your personal items with a quick response and friendly staff, Budget is your best offer.

2 years ago Edited February 8, 2022

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Alex Gohlke Troy, MI

budget was a great resource for moving from my old to new home. easy to set up dates and get the truck and materials i need to make the move as easy as possible.

2 years ago

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Luke Swierczynski Franklin, MI

Super cheap option, but also misses out on some of the more desired moving features I've been accustomed to. For large hauls wouldn't recommend, but for anything small they're easy on the wallet.

3 years ago

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Destini Ferguson Tallahassee, FL

The prices here are great, however the company could do a better job at making sure their trucks are in great condition. When I received my truck it was very dirty. I had to throw out the last customers trash. With Covid-19 on the rise you'd expect them to be more sanitary.

3 years ago

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Jeremy Webb Covington, LA

Great daily rates with no mileage deals! A lot better than Uhaul. Trucks are nice and the employees are really helpful! Would definitely recommend over Uhaul!

4 years ago

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Logan Hudson Norcross, GA

Budget truck has been a better experience with rental trucks than any other. Pricing is better and the overall quality is better in the vehicles. I would highly recommend Budget to others.

4 years ago

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Sarah Russie Clearfield, UT

Pretty nice and reliable product and company. Better condition on vessels and vehicles than some rental places. Need to use fragrance free cleaners and methods for keeping vehicles clean, though, as they can be aggravating to health.

4 years ago

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Jon Strange Racine, WI

Tried raising deposit to 350 and also gouged the price I already arranged thru reservation l.. never gonna use budget again. And don't bother ever calling customer service they'll just waste more of your time..

10 months ago

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Mary Ellen Lee Gilbert, AZ

Four stars only because the pricing could be a lot better. Otherwise it is a good company. If they beat the prices of other moving trucks I would recommend!

2 years ago

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Margaret Lehrman Philadelphia, PA

I Will definetly be using only Budget Rentals in the future. I didn't have to worry about hidden fees and not reading the small print. Very Affordable And Reliable

2 years ago

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Paul Palsan Toronto, ON

I used this company a few times for household items moving. The rates has been low and the service was excellent. I will use again.

2 years ago

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Joannetta Jarman Secaucus, NJ

We like them a lot for our catering business and travelling around the southeast for working with clients. Great prices!

3 years ago

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Abby Stubbs Roy, UT

Used a rental truck to move twice now. While I give it four stars for the price, it drops to three stars for the quality of truck. Both times I have used Budget, the truck has been super run down and gross.

4 years ago

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Rathan Kumar Trabuco Canyon, CA

I rented a budget truck to move across country and the rental process and driving was smooth. I also finished my drive early, and they let me return my truck early and get a refund on the day I didnt use!

4 years ago

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Jackson Barousse Irving, TX

used to move out of my house. Very inexpensive with a lot of room for storage in the back. Would use for any moves I need.

4 years ago

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jkenny90 Houston, TX

The trucks that I have rented have always been in good shape and well maintained including getting me from Louisiana to Ohio and back.

4 years ago

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Cristopher Andrews Dacula, GA

This service is ridiculously good and quick. The staff doesn't ask much questions, they just get the job done. Perfect

4 years ago

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Tom Pleasant Grove, UT

I have used Budget Truck many times in the past and it is because of their good rates and convenience.

6 years ago

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Ashley Stoker Denver, CO

I used Budget due to the better rates advertised. However, they held my deposit longer than they were supposed to, and tacked on tons of extra fees that wound up costing more than U-Haul. Customer service was mediocre.

2 years ago

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Emily Swierczynski Waterford, MI

Grabbed a budget truck to move some furniture I got off facebook. The truck was clean and had a ramp. Had zero issues.

2 years ago

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Ryan Vett Chandler, AZ

Rented a truck from Budget once while the truck was more well kept then competitors I’ve used, it was very overpriced compared to the same size of truck from U-Haul. The

2 years ago Edited February 11, 2022

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Steven Klaproth Phoenix, AZ

Budget trucks are always clean and well maintained. They offer competitive rates and excellent customer service.

3 years ago

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Christopher Whiting Los Angeles, CA

Good company. Not as many locations where I am but not too hard to track one down. They often have good deals.

4 years ago

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Erin Glendening Livingston, LA

I like how affordable budget truck is. Their contact is low in liability. I would definitely use budget truck again.

4 years ago

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Mykahla Nelson Managua, MN

This rental truck was awesome it was not very expensive. It was awesome for the price and offers different sizes.

4 years ago

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Zac Cannon Long Beach, MS

Trucks are nice and affordable and ride well! The prices are reasonable and the seats have all be comfortable.

4 years ago

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Joanna Hester Gilbert, AZ

We used a Budget truck on our last move. The truck was in great shape, comfortable, and the price was incredible.

6 years ago

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MegaMichael1952 Palm Springs, CA

As far as a truck rental service is concerned, Budget is what its name is; a good budget truck to rent.

2 years ago

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Letmeholdsumtng Fort Worth, TX

Use budget frequently for work. Always have a truck available and if not they'll find one

2 years ago

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Arliss Lee Vancouver, WA

Great customer service friendly I like budget better than U-Haul just more pleasing to work with

2 years ago

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Bess Wilfong St Louis, MO

I had a horrible experience with Budget. They confirmed my reservation for a moving truck, and the day of the move they told me there was nothing available. They said that they do not guarantee any truck rentals. Ridiculous.

2 years ago

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P. Pollock Laguna Niguel, CA

Clean trucks, nice ride, good value for the money. I do recommend this company.

2 years ago

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Dwhoush Slidell, LA

Budget trucks have been very good to me. The trucks were exactly as I reserved. They were more beat up compared to other truck companies.

4 years ago

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AGenes Eagle Mountain, UT

My go to moving truck company. Always have the best deals. Never had any problems.

4 years ago

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ivy landry Loganville, GA

they will work with you on their pricing, very reasonable helpful staff

2 years ago