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New City Moving

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9.9

Overall Score

Author: Kaitlyn Short

LAST UPDATED: September 6th, 2024

New City Moving is a local moving company that serves Chicago and the surrounding areas. Composed of 20 trucks and over 50 professional movers, the New City Moving team is committed to providing customers with care and attention throughout the moving process. The company offers a variety of moving, packing, and storage services. In addition, tracking services are available for the day of your move, ensuring that everything goes according to plan.

New City Moving is fully licensed and insured, and the company is the highest rated moving company in Chicago.

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Peter Dissinger Customer Review Video About New City Moving

Peter Dissinger

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The Good

  • New City Moving Moving Services
  • New City Moving Packing Services
  • New City Moving Storage Services
  • Free Online Estimates

New City Moving Moving Services

New City Moving offers a variety of moving services in Chicago, including some of the following:

  • Local moving
  • Intra-state moving (anywhere within Illinois)
  • In-building moving
  • Office and commercial moving
  • Truck loading/unloading
  • Piano moving
  • Art and antique moving

Whether you’re moving across the street or to a new neighborhood, New City Moving focuses on providing a seamless moving experience for all clients. The company has experience moving a variety of items and pieces of furniture, and the company is equipped to do large-scale commercial moves.

New City Moving Packing Services

Packing up items for a move is often the most time-consuming and most stressful part of the moving process. To assist in the packing process, New City Moving provides the following packing/unpacking services:

  • Full-service packing/unpacking
  • Customized packing/unpacking
  • Self packing/unpacking

It’s worth noting that no matter which packing/unpacking service you choose, the New City Moving team will always blanket wrap your furniture for transit, ensuring that items are kept safe from potential damage. In addition, when unpacking, the New City Moving team will place your furniture exactly where you want it, no matter which unpacking service you choose.

New City Moving Storage Services

New City Moving now offers storage services as part of the moving process. The company offers units (5’ x 7’ x 8’) for $90 per month, a much cheaper option than self-storage costs in the area that typically range from $110 to $170 per unit per month.

In addition to cost savings, New City Moving’s storage services come with a variety of benefits that may provide you with greater peace of mind:

  • Insurance options
  • Climate controlled facility
  • 24-hour video surveillance
  • State-of-the-art security systems
  • Access to items at any time
  • On-site boxes and moving supplies

New City Moving also provides customers with payment flexibility for its storage services — clients can pay monthly or yearly, and auto payment options are available.

Free Online Estimates

If you’re interested in New City Moving’s services, you can request a free estimate for your move on the company’s website. After providing some personal contact information and information about your move, a New City Moving team member will be in touch with you in no later than one business day.

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The Bad

  • Limited Service Area
  • No Long Distance Moving Services

Limited Service Area

New City Moving only serves the city of Chicago and the surrounding suburbs. Unfortunately, if you don’t reside in this area, New City Moving’s services may not be available to you.

No Long Distance Moving Services

As a local moving company, New City Moving only serves clients in Chicago and the surrounding areas. However, the company does provide intra-state moving services within the entire state of Illinois, if you’re moving out of the greater Chicago area.

While the company does provide moving services within the state of Illinois, it doesn’t provide any long distance moving services, meaning no cross-country moves or international moves. Thus, if you live in Chicago and are moving to a different state, you’ll need to research other moving company options.

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The Bottom Line

New City Moving is a local moving company in Chicago that offers a variety of moving, packing, and storage services to help make the moving process as simple and stress-free as possible. Whether you’re moving across the street or to a new neighborhood, or you’re moving into a new office space, New City Moving can help you pack and transport your items safely. However, the company doesn’t provide any services for out-of-state and/or international moves. Thus, if you’re moving out of the state of Illinois, New City Moving’s services may not be available to you.

If you’re interested in New City Moving’s services, you can request a free estimate via the company’s website and a company representative will be in touch with you to discuss your move and cost estimates.

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New City Moving Frequently Asked Questions

How far in advance should I book my movers?

If you are limited by any date and time restraints, we recommend scheduling your move as far in advance as possible, especially if you plan on moving in summer. New City Moving does not require any deposit or cancellation fees, so there is no downside to booking your move early. However, if you call short notice with any last minute requests, our team will do everything they can to accommodate you and your move.

What are your prices?

Local moving in the state of Illinois is charged by the hour, but our hourly rate depends on the number of crew members it takes to safely and efficiently complete your move. We do have a 2 hour minimum move requirement. We provide free moving estimates!

What size moves can you accommodate?

New City Moving can provide moving services for all sizes of residential homes, office and commercial buildings, piano moving needs, and even art and antique moving.

Do you require a deposit?

We do not require a deposit. We understand plans change and we do not believe in enforcing penalties for changes or cancellations. However, if you foresee any changes and need to change your move or cancel your move date and time, we do appreciate as much notice as possible, that way we can work with you to reschedule your move! Advanced notice also allows us to release your original move date and time to another customer on our waitlist.

Star Rating

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4.9

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65 Reviews

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Featured Review

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Michael Babicz

New City Moving was by far the most helpful, courteous, organized, AND fairly priced moving company of the 10 quotes we received. 1. They have a dedicated moving coordinator who works with you through your entire move - no offshore call center 2. Their team of movers were quick, professional, and careful 3. They offered temporary storage and still provided the most attractive price. Thank you Ronan, Alex, and Team!

5 months ago

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Reply from New City Moving

Dear Michael, your feedback made our day! Thank you for sharing your positive experience. We're delighted to know that our team met your expectations and ensured a seamless move. Best wishes in your new home!

Jul. 15th, 2024

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Debbie Arenberg

New City Moving did a fantastic job with my move. They were on time, friendly and respectful, very careful with my items amd were efficient- didn’t waste any time. They finished sooner than they quoted and actually charge me less than the quote. I was extremely pleased overall

5 months ago

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Reply from New City Moving

Dear Debbie, thank you for your kind review! Your satisfaction is our top priority, and we're glad we could serve you well. Hope to see you again!

Jul. 1st, 2024

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Rachel Harders

We needed someone to move our large items just about a 10 minute drive away and they were amazing. We only had about 6 large items that we wanted help with but the wonderful workers even insisted on taking the extra things we were going to do on our own! (Like our night stands and a few boxes we planned on putting in the car) We were amazed as they carried everything on their backs, even our 7 ft long solid dresser. They were so quick that it was easier to just stand and hold the door as they zoomed in and out with our things. They went above and beyond making sure we had things exactly where we wanted them, not just in the room they belonged in. Definitely very detail oriented and respectful with our families belongings. 10/10 next time we move we’ll be hiring them to move everything. They took a huge weight off our shoulders (literally) The pricing was very very fair and less than the 2 other quotes we received.

4 months ago

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Reply from New City Moving

Dear [Reviewer’s Name], your feedback made our day! Thank you for sharing your positive experience. We're delighted to know that our movers met your expectations and ensured a seamless move. Best wishes in your new home!

Jul. 18th, 2024

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Lisa Aiken

Our family has used New City for several moves and will continue to recommend them. Why? They made moving a joy if that is possible. From the beginning the warm, knowledgeable and can do customers service set our minds at ease. The price is fair, they packed our furniture carefully and when challenges arose (elevator broken etc.), they graciously used the stairs and did everything they could to get through tight corners. In addition, they set up our furniture efficiently and were wonderful to be around. Love this company and am grateful for their service and eliminated the stress of moving (we move often!)

5 months ago

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Reply from New City Moving

Hi Lisa, thank you for your continued support! We’re so pleased that our moving team could make your transitions stress-free. Your review means a lot to us! We’re honored to have helped with your moves and hope to assist you again in the future.

Jul. 1st, 2024

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Melissa Walker-Scott

This company was amazing. They dealt with le seamlessly from long distance to work out my daughter’s move while I am in California’. . My husband flew to Chicago to be with our daughter for her move from one apartment to her new one and was there to witness the professionalism and awesome work of the moving crew and team. Would recommend them highly for any sort of move. Thanks you again for your wonderful team and making the move so easy from so far away. - M. Walker-Scott

4 months ago

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Reply from New City Moving

Dear Melissa, your feedback made our day! Thank you for sharing your positive experience. We're delighted to know that our movers met your family's expectations and ensured a seamless move. Best wishes in your new home!

Jul. 31st, 2024

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Ross Burwell

Everything was great. The movers showed up right on time and were very fast and efficient. They wrapped up everything so nothing would dinged or damaged and even brought tools to take apart some furniture for easier moving. They were very professional and even though I live in a 4th floor walk up they got everything done in half the estimated time. This was my 3rd time hiring New City Movers and I’ve never been disappointed.

4 months ago

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Reply from New City Moving

Hi Ross, thank you for your continued support and fantastic review! We’re honored to have helped with your move and hope to assist you again in the future. Enjoy your new space!

Jul. 18th, 2024

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Katie Sauers

I have used New City Moving twice and they did an amazing job both times! They are easy to work with from the estimate all the way to moving day. On moving day, they arrive on time, handle your belongings with care, and work quickly. I wouldn’t hesitate to use them a third time and I would recommend them to anyone looking for movers in the Chicago area.

4 months ago

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Reply from New City Moving

Thank you for your glowing review, Katie! We strive to provide the best possible experience and are glad to hear that we hit the mark for you. We will be here for any of your future moving needs!

Jul. 18th, 2024

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Marie Farhat

I’ve used New City Moving for three moves now. They are so professional and hard working; I’ve never had any issues in any of the moves I’ve had with them. The team charges by the hour, but let me tell you that they hustle and are not taking advantage of you; they try to move you as quickly as possible. My most recent move was up 3 flights of stairs and they moved me in incredibly fast. I’m definitely using them for all my future moves in Chicago!! Can’t recommend them enough.

4 months ago

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Reply from New City Moving

Dear Marie, thank you for your continued support and positive feedback! We’re so pleased that our moving team could make your transition to your new home smooth and stress-free. Your review means a lot to us, and we hope to serve you again in the future!

Jul. 18th, 2024

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Linda Padilla

The New City Moving team was amazing. They handled all our needs for our move. They were quick and efficient and took care of all of her belongings. The customer service team was also great. I had to change my move a couple times and they were more than happy to accommodate me. I would definitely recommend New City Moving and plan on using them again in the future!

5 months ago

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Reply from New City Moving

Hi Linda, thank you for the positive feedback! We’re delighted that you had a smooth moving experience.

Jul. 10th, 2024

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Jesse Johnstone

I have previous experience working for a moving company. This crew is great! They were perfectly on time, which is awesome when you reserve an elevator. They were extremely fast and respectful. They were faster than estimated and cleaned up everything. No furniture was damaged and they put is all right where we asked. No hidden fees. Will use again if I have to move!

5 months ago

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Reply from New City Moving

Dear Jesse, thank you for your positive feedback! We’re so pleased that our moving team could make your transition to your new home smooth and stress-free. Your review means a lot to us, and we hope to serve you again in the future!

Jul. 1st, 2024

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maripat king

Three very nice young and strong men came to help me move. They were just fabulous and made quick work of packing a big truck full of 40+ years of boxes and memories. When we got to the new smaller house, they quickly unpacked the truck and helped set up my bed so I could at least sleep that night. I had a late closing and by the time all this took place it was 8:30. They were patient with me and very helpful. I would highly recommend this company to anyone who is moving. Reasonable rates and excellent service!!

5 months ago

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Reply from New City Moving

Hi maripat, your feedback made our day! We are delighted to have met your expectations and we are so grateful to serve you.

Jun. 28th, 2024

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Cameron Kagel

This was the most efficient move I have ever seen! My apt (3 floors up) was packed into my POD within an hour and a half. Not to mention large prices of furniture were handled with care down a narrow stairwell! The packing was organized and they made everything fit. Tetris masters. The only minor note I have is I requested several items to be packed for me (mirrors, dishes, mattress, etc) that I was charged and the team said they would come prepared for. This was not the case. These items were haphazardly packed within their boxes without the packaging I paid for. Nothing broke in transport so I’m not too upset, but something to note.

5 months ago

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Reply from New City Moving

Dear Cameron, thank you for your kind review! Your satisfaction is our top priority, and your feedback means a lot to us. We're happy that no casualties happen during the move and we will make sure to look into your note. Hoping we can serve you again in the future!

Jun. 28th, 2024

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Carla N

I recently used New City moving for the second time. I cannot recommend them more highly. Their price was better than other quotes I received and, best of all, the team of movers was great — on time, careful with my stuff (I had packed most but left fragile stuff to them), and fast. I have told a friend who is a realtor to recommend them to her clients — and wouldn’t hesitate to recommend them to anyone b

5 months ago

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Reply from New City Moving

Thank you, Carla! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jun. 24th, 2024

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Stasia

My team of movers were incredible. They worked so hard despite the extreme heat. They were prompt, efficient, and got a very difficult job done as smoothly as possible. The cost was less than the quote. They put furniture back together. They made a very stressful day as smooth as possible. I would recommend New City Moving to everyone!

4 months ago

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Reply from New City Moving

Dear Stasia, thank you for your kind review! Your satisfaction is our top priority, and we're glad we could serve you well. Hope to see you again!

Jul. 31st, 2024

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Preston Rice

Trusting New City Moving with my family’s move was the best decision! They were professional, friendly, and thorough in every aspect of our move. I would highly recommend Carlitos, Armando, Adán and Anthony for your move as well!

4 months ago

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Reply from New City Moving

Hi Preston, we’re so grateful for your 5-star review. We’re happy to hear that you loved how efficiently and carefully our team handled your belongings. Your feedback motivates us to keep up the good work!

Jul. 31st, 2024

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Ian R Tranberg

I have been in the city since 2003 and friend recommended New city Moving to me for a move that was coming up. I have used there services over 3 times now and they never disappoint, the quote is always true and movers on site are always friendly and work efficiently. Every time someone says they are moving to me I always recommend New City Moving.

4 months ago

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Reply from New City Moving

Hi Ian, thank you for your continued support and fantastic review! We’re honored to have helped with your moves and hope to assist you again in the future. Enjoy your new space!

Jul. 24th, 2024

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Elizabeth Kindig

Movers were very efficient, kind, and communicated consistently throughout the process. Once in our new place, they made sure items were placed where we wanted them, and I could tell they really wanted us to be happy with their work. I would happily recommend them and would use them again, no question.

4 months ago

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Reply from New City Moving

Dear Elizabeth, thank you for your positive feedback! We’re so pleased that our moving team could make your transition to your new home smooth and stress-free. Your review means a lot to us, and we hope to serve you again in the future!

Jul. 24th, 2024

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Kara Marston

Very professional and communicative! They were super efficient and finished in less time than expected, which meant we paid much less than the estimated price. We were happy all around with New City and would recommend to anyone who needs storage or moving services.

4 months ago

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Reply from New City Moving

Thank you for your glowing review, Kara! We strive to provide the best possible moving experience and are glad to hear that we hit the mark for you. Enjoy your new place, and let us know if you need anything else!

Jul. 19th, 2024

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Sam Anderson

New City Moving was very helpful, patient, and flexible with my move. They didn’t mind that I didn’t have everything packed. They also took great care in not damaging anything, yet they moved all my stuff very quickly. They were very easy to work with. I highly recommend!

4 months ago

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Reply from New City Moving

Dear Sam, thank you for your kind review! Your satisfaction is our top priority, and we're glad we could make your move easier. Wishing you all the best in your new home!

Jul. 17th, 2024

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Dianne Brackney

Best moving experience ever. The team arrived exactly at the set time. High rise to high rise is stressful. They were pros! Quick, efficient, careful, kind, and fast! Nothing broke. Three bedroom apt. And nothing broke. Definitely will only be using New Coty for all moves! 👍👍

4 months ago

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Reply from New City Moving

Hi Dianne, we’re so grateful for your 5-star review. We’re happy to hear that you loved how efficiently and carefully our team handled your belongings. Your feedback motivates us to keep up the good work!

Jul. 17th, 2024

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Andrew Kurtz

Best moving experience I have ever had. Great speed and communication. Most impressively though, this was the first group of movers that went above and beyond to protect my belongings. I have used 5 other companies before and New City Moving has been the clear best.

4 months ago

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Reply from New City Moving

Thank you, Andrew, for your wonderful review! We’re glad to hear that our team made your move easier. If you ever need moving services again, please don't hesitate to reach out. We'd love to help!

Jul. 17th, 2024

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Lindsay Tyler

They made everything super easy, answered all my questions all the way through, no hidden costs, super careful packing for all of my fragile things and art. Highly recommend this kind of care for a stressful moving situation.

5 months ago

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Reply from New City Moving

Dear Lindsay, thank you for your kind review! Your satisfaction is our top priority, and we're glad we could make your move easier. Wishing you all the best in your new home!

Jul. 15th, 2024

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Ananya C.

amazing- I used them both when I moved to Chicago and when I left the city two years later. wonderful service and Ali couldn't be more responsive. The crew was fast, friendly, and extremely careful with my stuff. Moving is hard enough, but New City's kindness, responsiveness, and excellence makes it a little bit easier! Can't recommend more highly

5 months ago

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Reply from New City Moving

Hi Ananya, thank you for your continued support and fantastic review! We’re honored to have helped with your move and hope to assist you again in the future. Enjoy your new space!

Jul. 12th, 2024

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Kelly Haran

I appreciate New City's communication when booking the move. The movers themselves are careful and efficient and I've been amazed at how well they navigated tricky spots (a narrow hallway, stairs, etc.) I am grateful a friend recommended New City to me. I've used them for big and small moves and knew I was in good hands.

5 months ago

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Reply from New City Moving

Hi Kelly, thank you for your continued support and fantastic review! We’re honored to have helped with your move and hope to assist you again in the future. Enjoy your new space!

Jul. 10th, 2024

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Betsy Tuohy

Moving in and out was great! Planning was easy with face time consultation, clear and timely communication and great service at a value. Crew was punctual, quick and kind. We trusted them to help us move out, store our contexts for a few days then move us in to our new house. Highly recommend!

5 months ago

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Reply from New City Moving

Hi Betsy, thank you for your wonderful review! Our team works hard to ensure a great experience, and we're thrilled to hear you enjoyed your move with us!

Jul. 1st, 2024

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Gigi S

I highly recommend New City Moving! Our movers went above and beyond in what ended up being a complicated move of gym equipment and I was so impressed and thankful! They will by my first call for all future moves, small or big.

5 months ago

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Reply from New City Moving

Dear Gigi, thank you for your positive feedback! We’re so pleased that our moving team could make your move smooth and stress-free. Your review means a lot to us, and we hope to serve you again in the future!

Jun. 28th, 2024

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Frank Shu

I've used New City for the last 7+ years I've been in Chicago. Every time, service has been on time (unless there were extenuating circumstances), professional, and the team has always taken care of our furniture during packing, transport and reassembly. We've always had a good experience and have never been surprised about costs.

5 months ago

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Reply from New City Moving

Hi Frank, thank you for your continued support and fantastic review! We’re honored to have helped with your move and hope to assist you again in the future.

Jun. 28th, 2024

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Mary Moellering

They were so easy to work with! I found it was very simple to get an accurate estimate, and the team did a great job packing and moving everything. I will be recommending New City to my friends when they move in the future.

4 months ago

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Reply from New City Moving

Hi Mary, thank you for your wonderful review! Our team works hard to ensure a great experience, and we're thrilled to hear you enjoyed your move with us!

Aug. 5th, 2024

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john panos

I’ve used New City Moving twice now and both this time and last the crew was great, on time, careful with my things and efficient in the move windows I had. Highly recommend using their services for an easy move

4 months ago

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Reply from New City Moving

Hi john, thank you for your wonderful review! Our team works hard to ensure a great experience, and we're thrilled to hear you enjoyed your move with us!

Jul. 31st, 2024

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Auri

The movers were very chill, and very professional with how they handled the entire process. One specific critique I have is during the pack smaller items, or items that were out of the way, were missed even when the packer was notified it was there. This didn't happen much, only on like 2-3 things out of an entire 1 bedroom apartment though.

4 months ago

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Reply from New City Moving

Hi Auri, your feedback made our day! Thank you for sharing your experience. We are looking forward to provide service to you again.

Jul. 17th, 2024

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Jeff Semenchuk

We were absolutely thrilled with our moving experience. From the initial booking, to courteous follow up, to the care and professionalism of the moving team—everything was easy, transparent, and professional.

5 months ago

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Reply from New City Moving

Hi Jeff, your feedback made our day! Thank you for sharing your positive experience. We are delighted to have met your expectations!

Jun. 28th, 2024

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Cole Zimmerman

Great and professional job from the team. All of the details were taken care of no problem (wrapping furniture, disassembling & reassembling bed). Started raining pretty hard part way through and no issues at all

5 months ago

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Reply from New City Moving

Hi Cole, thank you for sharing your experience with us! We’re happy that you are satisfied with your moving experience.

Jun. 28th, 2024

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Emma Cibula

We had a great experience with New City Moving! The team helping us was punctual, friendly, and professional. I would highly recommend New City Moving to a friend or family member looking to move.

5 months ago

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Reply from New City Moving

Thank you for your glowing review, Emma! We strive to provide the best possible experience and are glad to hear that we hit the mark for you. We will be here for any of you or your friends and family's future moving needs!

Jun. 28th, 2024

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Jnparnell

This is our 3rd time using New City Moving! Arranging the moves are so easy! Fair pricing, reliable service and flexibility! Will definitely use them for all of our family’s moves!

5 months ago

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Reply from New City Moving

Hi Jnparnell, thank you for your continued support and fantastic review! We’re honored to have helped with your move and hope to assist you again in the future. Enjoy your new space!

Jun. 28th, 2024

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Patrick Raymond

Professional and do the job right! Move quickly as a team but are careful not to damage anything! Have used them in the past for moves and will continue to.

4 months ago

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Reply from New City Moving

Hi Patrick, we’re so grateful for your 5-star review. We’re happy to hear that you loved how efficiently and carefully our team handled your belongings. Your feedback motivates us to keep up the good work!

Jul. 18th, 2024

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Joe

Excellent service. The staff was very friendly and professional. They moved everything quickly and efficiently with no damage! Couldn’t recommend more!

4 months ago

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Reply from New City Moving

Hi Joe, your feedback made our day! Thank you for sharing your positive experience. We are delighted to have met your expectations!

Jul. 18th, 2024

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Amber Bjerre

Efficient moving experience! All 3 movers were kind and communicative. I felt confident with them wrapping my furniture and moving my items with care. Highly recommend!

4 months ago

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Reply from New City Moving

Dear Amber, thank you for your positive feedback! We’re so pleased that our moving team could make your transition to your new home smooth and stress-free. Your review means a lot to us, and we hope to serve you again in the future!

Jul. 17th, 2024

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Noel Parks

They did a great job, and we'll definitely use them again the future! Everybody was very friendly and communicative. And our stuff made the trip with no issues!

5 months ago

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Reply from New City Moving

Hi Noel, thank you so much for your kind words and positive review! We're thrilled to hear you had a smooth and stress-free moving experience with us. We look forward to assisting you again in the future!

Jun. 28th, 2024

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star star star star star

Ryan Frieson

Ronan answered all my anxiety filled questions. I lost my mother during the moving process so I didn’t want that stress on top of what was going on.

5 months ago

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Reply from New City Moving

Hi Ryan, thank you for sharing your experience with us! We are glad you had a stress-free move. We strive to provide the best possible moving experience and are glad to hear that our team did not let you down. Looking forward to assisting you in the future!

Jun. 28th, 2024

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star star star star star

Carol Martell

Very glad I chose New City Moovers. Meghan’s assistance with the estimate was spot on. The movers (3) were kind, considerate and very efficient. I highly recommend this company! Thank you New City!

5 months ago

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Reply from New City Moving

Hi Carol, thank you for taking the time to leave us a review! We are so glad we could help with your move!

Jun. 24th, 2024

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star star star star star

Shellyann Nkwazema

The team was great and very professional This my second time using this company. I would definitely recommend them and use them again.

4 months ago

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Reply from New City Moving

Dear Shellyann, thank you for your kind review! Your satisfaction is our top priority, and we're glad we could make your move easier. Wishing you all the best in your new home!

Jul. 24th, 2024

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star star star star star

Rachel Rubenstein

I have used this company many times and they are awesome. They are responsive and helpful and even accommodated some last minute needs.

4 months ago

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Reply from New City Moving

Hi Rachel, thank you for your continued support and fantastic review! We’re honored to have helped with your moves and hope to assist you again in the future. Enjoy your new space!

Jul. 19th, 2024

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star star star star star

Ray Cho

The people were very nice and quick. They took the time to carefully wrap everything and none of my things were damaged.

5 months ago

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Reply from New City Moving

Hi Ray, we’re so grateful for your 5-star review. We’re happy to hear that you loved how efficiently and carefully our team handled your belongings. Your feedback motivates us to keep up the good work!

Jun. 28th, 2024

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star star star star star

Bhavya Checker

I have worked with New City Moving a couple times now and they have always made my moving experience quick, seamless, and relaxed!

5 months ago

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Reply from New City Moving

Hi Bhavya, thank you for your continued support and fantastic review! We’re honored to have helped with your move and hope to assist you again in the future. Enjoy your new space!

Jun. 28th, 2024

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Mark N

We've used New City twice and the movers were excellent. Our second move was a bit more complicated as we had to move some items to storage and needed to put a couple of items into crates. The movers were top notch and the crater was awesome and saved us money. Unfortunately, our experience with the central office staff has not been as good. Aside from our estimator, who was extremely customer service oriented, the rest of the staff has not been helpful with some billing issues we encountered. The billing manager was downright rude to me on the phone -- so much so that I almost canceled our move. It's disappointing as the move itself was such a good experience. Grades: Movers: 5 - Excellent Crating: 5 - Excellent and nice to have as an option Storage Process: 5 - Easy and so far so good. Again, nice to have as an option. Office Staff: 2 - Coordination was spotty. Billing staff were downright rude and not at all customer service oriented. In the end, I was charged more than I was quoted.

3 months ago

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star star star star star

Joe Murtaugh

Very easy experience. Customer service was helpful and the movers were very accommodating. Would use them again

4 months ago

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Reply from New City Moving

Thank you for your glowing review, Joe! We strive to provide the best possible experience and are glad to hear that we hit the mark for you. We will be here for any of your future moving needs!

Jul. 24th, 2024

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star star star star star

Casey G

Great service, brought all the necessary items with them to make the move quick and easy. Handled everything carefully!

4 months ago

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Reply from New City Moving

Thank you, Casey, for your wonderful review! We’re glad to hear that our team made your move easier. If you ever need moving services again, please don't hesitate to reach out. We'd love to help!

Jul. 17th, 2024

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star star star star star

Stephanie Quinones

New City was efficient and helpful. They made our move a breeze. Would highly recommend their services.

4 months ago

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Reply from New City Moving

Hi Stephanie, thank you so much for your kind words and positive review! We're thrilled to hear you had a smooth and stress-free moving experience with us. We look forward to assisting you again in the future!

Jul. 17th, 2024

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star star star star star

Vanessa Maloof

Excelente work! I have used New City Moving a couple of times and they were efficient, quick and on time!

5 months ago

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Reply from New City Moving

Hi Vanessa, thank you for your continued support and fantastic review! We’re honored to have helped with your move and hope to assist you again in the future. Enjoy your new space!

Jul. 18th, 2024

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Laura Grieger Burch

The movers did a great job. They were super friendly, efficient and easy to work with. It was easy to schedule our moves and arrange storage.

5 months ago

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Reply from New City Moving

Dear Laura, thank you for your kind review! Your satisfaction is our top priority, and we're glad we could make your move easier. Wishing you all the best in your new home!

Jul. 18th, 2024