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New City Moving

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7.7

Overall Score

Author: Kaitlyn Short

LAST UPDATED: January 17th, 2025

New City Moving is a local moving company that serves Chicago and the surrounding areas. Composed of 20 trucks and over 50 professional movers, the New City Moving team is committed to providing customers with care and attention throughout the moving process. The company offers a variety of moving, packing, and storage services. In addition, tracking services are available for the day of your move, ensuring that everything goes according to plan.

New City Moving is fully licensed and insured, and the company is the highest rated moving company in Chicago.

Video Customer Reviews

Peter Dissinger Customer Review Video About New City Moving

Peter Dissinger

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The Good

  • New City Moving Moving Services
  • New City Moving Packing Services
  • New City Moving Storage Services
  • Free Online Estimates

New City Moving Moving Services

New City Moving offers a variety of moving services in Chicago, including some of the following:

  • Local moving
  • Intra-state moving (anywhere within Illinois)
  • In-building moving
  • Office and commercial moving
  • Truck loading/unloading
  • Piano moving
  • Art and antique moving

Whether you’re moving across the street or to a new neighborhood, New City Moving focuses on providing a seamless moving experience for all clients. The company has experience moving a variety of items and pieces of furniture, and the company is equipped to do large-scale commercial moves.

New City Moving Packing Services

Packing up items for a move is often the most time-consuming and most stressful part of the moving process. To assist in the packing process, New City Moving provides the following packing/unpacking services:

  • Full-service packing/unpacking
  • Customized packing/unpacking
  • Self packing/unpacking

It’s worth noting that no matter which packing/unpacking service you choose, the New City Moving team will always blanket wrap your furniture for transit, ensuring that items are kept safe from potential damage. In addition, when unpacking, the New City Moving team will place your furniture exactly where you want it, no matter which unpacking service you choose.

New City Moving Storage Services

New City Moving now offers storage services as part of the moving process. The company offers units (5’ x 7’ x 8’) for $90 per month, a much cheaper option than self-storage costs in the area that typically range from $110 to $170 per unit per month.

In addition to cost savings, New City Moving’s storage services come with a variety of benefits that may provide you with greater peace of mind:

  • Insurance options
  • Climate controlled facility
  • 24-hour video surveillance
  • State-of-the-art security systems
  • Access to items at any time
  • On-site boxes and moving supplies

New City Moving also provides customers with payment flexibility for its storage services — clients can pay monthly or yearly, and auto payment options are available.

Free Online Estimates

If you’re interested in New City Moving’s services, you can request a free estimate for your move on the company’s website. After providing some personal contact information and information about your move, a New City Moving team member will be in touch with you in no later than one business day.

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The Bad

  • Limited Service Area
  • No Long Distance Moving Services

Limited Service Area

New City Moving only serves the city of Chicago and the surrounding suburbs. Unfortunately, if you don’t reside in this area, New City Moving’s services may not be available to you.

No Long Distance Moving Services

As a local moving company, New City Moving only serves clients in Chicago and the surrounding areas. However, the company does provide intra-state moving services within the entire state of Illinois, if you’re moving out of the greater Chicago area.

While the company does provide moving services within the state of Illinois, it doesn’t provide any long distance moving services, meaning no cross-country moves or international moves. Thus, if you live in Chicago and are moving to a different state, you’ll need to research other moving company options.

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The Bottom Line

New City Moving is a local moving company in Chicago that offers a variety of moving, packing, and storage services to help make the moving process as simple and stress-free as possible. Whether you’re moving across the street or to a new neighborhood, or you’re moving into a new office space, New City Moving can help you pack and transport your items safely. However, the company doesn’t provide any services for out-of-state and/or international moves. Thus, if you’re moving out of the state of Illinois, New City Moving’s services may not be available to you.

If you’re interested in New City Moving’s services, you can request a free estimate via the company’s website and a company representative will be in touch with you to discuss your move and cost estimates.

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New City Moving Frequently Asked Questions

How far in advance should I book my movers?

If you are limited by any date and time restraints, we recommend scheduling your move as far in advance as possible, especially if you plan on moving in summer. New City Moving does not require any deposit or cancellation fees, so there is no downside to booking your move early. However, if you call short notice with any last minute requests, our team will do everything they can to accommodate you and your move.

What are your prices?

Local moving in the state of Illinois is charged by the hour, but our hourly rate depends on the number of crew members it takes to safely and efficiently complete your move. We do have a 2 hour minimum move requirement. We provide free moving estimates!

What size moves can you accommodate?

New City Moving can provide moving services for all sizes of residential homes, office and commercial buildings, piano moving needs, and even art and antique moving.

Do you require a deposit?

We do not require a deposit. We understand plans change and we do not believe in enforcing penalties for changes or cancellations. However, if you foresee any changes and need to change your move or cancel your move date and time, we do appreciate as much notice as possible, that way we can work with you to reschedule your move! Advanced notice also allows us to release your original move date and time to another customer on our waitlist.
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Star Rating

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4.9

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65 Reviews

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5 grade

92%

4 grade

6%

3 grade

2%

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Verified Customer

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Review Source

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Cameron Kagel

This was the most efficient move I have ever seen! My apt (3 floors up) was packed into my POD within an hour and a half. Not to mention large prices of furniture were handled with care down a narrow stairwell! The packing was organized and they made everything fit. Tetris masters. The only minor note I have is I requested several items to be packed for me (mirrors, dishes, mattress, etc) that I was charged and the team said they would come prepared for. This was not the case. These items were haphazardly packed within their boxes without the packaging I paid for. Nothing broke in transport so I’m not too upset, but something to note.

9 months ago

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Reply from New City Moving

Dear Cameron, thank you for your kind review! Your satisfaction is our top priority, and your feedback means a lot to us. We're happy that no casualties happen during the move and we will make sure to look into your note. Hoping we can serve you again in the future!

Jun. 28th, 2024

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Review Source

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Auri

The movers were very chill, and very professional with how they handled the entire process. One specific critique I have is during the pack smaller items, or items that were out of the way, were missed even when the packer was notified it was there. This didn't happen much, only on like 2-3 things out of an entire 1 bedroom apartment though.

8 months ago

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Reply from New City Moving

Hi Auri, your feedback made our day! Thank you for sharing your experience. We are looking forward to provide service to you again.

Jul. 17th, 2024

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Verified Customer

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Laura Grieger Burch

The movers did a great job. They were super friendly, efficient and easy to work with. It was easy to schedule our moves and arrange storage.

8 months ago

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Reply from New City Moving

Dear Laura, thank you for your kind review! Your satisfaction is our top priority, and we're glad we could make your move easier. Wishing you all the best in your new home!

Jul. 18th, 2024

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A Ka

Very quick and paid less than quote. Some small items (screws) were lost during the move

8 months ago

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Reply from New City Moving

Thank you, A Ka! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jul. 18th, 2024