Safeway Moving Inc. Logo

Safeway Moving Inc.

star star star star star_half

7.2

Overall Score

cancel

Filter by:

arrow_drop_down

Sort by:

arrow_drop_down
info
star star star star star

Danny Shipley Cincinnati, OH

Okay, so I'm not gonna lie. I was pretty skeptical about hiring a moving company. I mean, why pay someone else to do something you could do yourself, right? Well, let me tell you, I was dead wrong. These guys were amazing. They packed everything up so quickly and efficiently, I couldn't believe it. And when we got to my new place, they even helped me rearrange my furniture until it was just right. I never knew moving could be this easy.

11 months ago

star star star star star

Peppin Meilleur Dry Branch, WV

Listen, I've got a lot of stuff. Like, a lot. So when I had to move, I was pretty freaked out. But this moving company was like superheroes or something. They packed everything up so carefully and efficiently, I was blown away. And when we got to my new place, they unloaded everything and helped me figure out the best way to arrange my furniture. I don't know what I would have done without them. If you're a packrat like me, call these guys ASAP.

11 months ago

star star star star star

Ramon Harper Falls Church, VA

Okay, so I'm not the most organized person in the world. In fact, I'm pretty much a hot mess. But this moving company didn't judge me one bit. They took charge, packing up all my stuff and ensuring everything was labeled and organized. They even helped me get rid of some of the junk I'd been hoarding for years. When we got to my new place, they made sure everything was set up exactly the way I wanted it. I never thought moving could be this stress-free.

11 months ago

star star star star star

Stephen Sidney Verona, NJ

Moving to a new city is always challenging, especially when doing it alone. But thanks to Safeway Moving System movers, my move was as smooth as can be. They took care of everything, leaving me free to focus on settling into my new home. They took a quick tour of my apartment to assess the situation and then got to work. They had all the necessary packing materials, and they packed everything up quickly and efficiently. During the move, the team was friendly, professional, and always ready to answer any questions I had. They kept me informed about their progress and ensured I was comfortable with the process every step of the way. They even helped me remove my bed and other furniture and reassemble everything in my new place. When we arrived at my new home, they helped me carry everything inside and unpacked everything carefully.

11 months ago

star star star star star

Steven Mark New York, NY

I recently moved to a new home and struggled to find the best moving company available on my preferred date. That's when I bumbled upon Safeway Moving System, and I couldn't be more charmed with my experience. Thomas and the whole crew were proficient, punctual, and warm during the relocation. One of the things I appreciated most about them was their lookout for all pieces. Additionally, they were incredibly careful when moving my larger pieces of furniture, ensuring not to damage any walls or floors. The squad, led by Thomas, also provided me with a detailed inventory list of all my items, which gave me peace of mind knowing that everything had been accounted for during the move.

1 year ago

star star star star star

Donald Herring Paducah, KY

I recently had to move my dresser, bean bags, kitchenware and other important luxurious items to a new apartment. I was in a tricky situation when the moving companies I had booked canceled on me at the last minute. That's when I came across Safeway Moving System, and I must say that they came like a miracle. Even though I had a short amount of time, they were able to adjust my move and showed up on time with their team of great movers. From start to finish, Safeway Moving System provided exceptional service. Their team was mannerly, smart and cautious with all of my items. They wrapped and packed each item properly; it made me happy that I chose to call these mates. They even helped me to arrange my furniture in my new apartment, making a move as smooth as butter.

1 year ago

star star star star star

Thomas Pentkowski Fort Lauderdale, FL

My parents recently retired and moved to Florida. They set up a moving company to help them get all their items down there so they could start to relax and enjoy their well-earned retirement. Unfortunately, the "company" they decided to use ended up being just a scam. The day of their move my folks were frantically calling as no one showed to do the move. They had given a deposit of $1500 and no one came! Their house was sold and they had to be out within the next several days. My mother called me crying. This is when I stepped in and called Safeway (as recommended to me by a coworker). Not only did were they able to accommodate my parents, but they were also so kind and understanding along the way. I can't say enough about this company. They saved my family from a disaster. Thank you so much, Safeway.

2 years ago

star star star star star

Roger Hillis Hialeah, FL

Had a move scheduled from WA to NY. Honestly I was very afraid of using a moving company because of the terrible reviews I have read about other companies. The reputation the movers where given was a true horror story. Now with Safeway Moving, I have to say their service, expertise, transparency and customer service was hands down the best I could ever ask for! Their were no hidden fees the price I got was the price I was given at time of pick up and delivery and must I say the packing they did on my items was the best I could ask for! Brandon my relocation specialist was absolutely the best I could ask for. Thank you Safeway for putting up with me lol I truly appreciate the honesty and great work you guys did for me and my family. I highly recommend you guys anytime!

2 years ago

star star star star star

Bryan Davis Miami, FL

So my representatives name was Zachary, he was so helpful from start to finish, he pretty much held our hand because this was our first time doing a long distance move. I saw how they were rank #1 for accurate pricing, because I’m sure we’ve all heard those stories of the movers showing up and charging $1,000s of dollars more. Not to get off topic too quick but a good friend of mine did a long distance move a few years back and he didn’t look into the company that he was hiring. He put down a deposit the day he book the move and then come pick up day they demanded an extra $3,500 more dollars or they won’t take the furniture. His lease ended that day and he was stuck on the side of the road with everything he owned because he didn’t have the additional money to pay for it. That’s why it was so important for me to choose Safeway. Zachary and I went over item by item on the phone and made an inventory so I was able to get accurate pricing. Come pick-up day, lo and behold, the price was exactly what they said it would be. And as far as the move itself, they couldn’t have done a better job handling the furniture. I never write reviews lol. So yeah, check them out if you’re looking for a company to hire for a long-distance move!

2 years ago

star star star star star

Emmie Noel Pompano Beach, FL

I reserved my move with Safeway for my move from California to Florida recently and they were super accommodating to all of our family's needs. They are professional, movers wore masked and they took exceptional care of my items. Also my Relocation expert Will R was so knowledgeable and patient, i never moved that distance so i had NO idea what to do but he took his time to provide an accurate quote and answered every question i had no matter how many times i emailed him. Overall i had a great experience with Safeway and would definitely recommend to others and use again for my moves in the future!! Thanks Safeway!!

2 years ago

star star star star star

Hannah Barbera Brooklyn, NY

Let me start with saying.. I have a lot of furniture (chairs, lamps, side tables, etc.) and small (fragile) objects. As an interior designer, I have a full apartment and studio/office. Not to toot my own horn but.. most is designer and its all very special to me. Choosing a mover can be super intimidating/frustrating. After calling several companies and getting low ball prices to lock me in, with lots of "pricing will be determined once the truck is actually packed", I didn't want to take the risk. Safeway was able to give me straightforward pricing, realistic transport time, and answer all my "worst case scenario" questions.

2 years ago

star star star star star

Thomas Martin Brooklyn, NY

Safeway was a real helping hand. Our move was planned a month in advanced with some other company. That other company ended up canceling on us last minute. My wife and I were so stressed and upset, not only did they cancel, they did not return the $700 deposit without a fight. Regardless, Safeway was initially our second choice before we elected for a scammer. We reached out to Safeway and Gerard was so gracious and helpful over the phone. He eased our minds right away. I wish we stuck with Gerard and Safeway initially but alas we went for a cheaper price. That said, Safeway came the next day and moved us out of our Baltimore apartment and delivered our items to New York the very same day. I can not thank them enough. They were there when we needed them and they did not give us a single worry from the moment they arrived. I recommend this company to anyone. ~ Thomas Martins

2 years ago

star star star star star

Alex J New York, NY

I recently moved to New Jersey and used Safeway moving as my coordinator. They were a pleasant team to work with. They helped organize my move in a quick and easy fashion. I moved from Chicago and took on a new role in my company. Lucky for me, my company covered my cost to move. Safeway was the only company I found to work with easily to facilitate the funds to be transferred without any strange requests. I had booked with another mover and my company had strict requirements to work with movers. I had to cancel with the other mover and book for a same week move out. David and his team at Safeway were quick to act and I’m grateful for that. The move was obviously a success otherwise I wouldn’t be writing this. I encourage you the readers to make safeway your next mover. They will help you in tight situations like they helped me.

2 years ago

star star star star star

Daniel Newark, NJ

I had hired Safeway to help move my aunt and uncle to their retirement home in Florida. Safeway offered a quick delivery and a fair price. They had boasted a fantastic reputation and I was eager to see how they would handle such a strange move. my aunt and uncle have hundreds of collectibles and I wanted to make sure their valuables were handled with great care. hundreds of unique pieces of china and trinkets that they collected over the years. Safeway offered a very careful operation. Their agent was prompt and reliable from start to finish. I was very happy with the results which is why I am writing this review. Moving my aunt and uncle (both retired vet's) was stressful for my self and them two. Safeway organized a seamless operation. I am thankful A+ for price A+ for timelyness A+ thoroughness

2 years ago

star star star star star

Harriet Schafer Miami, FL

Safeway Moving Systems moved me from Kansas to Florida recently - and yes I’m a REAL customer - and I couldn’t be happier with how the move went. I’m constantly moving about every 3 years or so, so I have a lot of experience with long distance professional moving companies. I’ve had good experiences & I’ve had total nightmares. So I know what to look for and what questions to ask when finding a moving company. They were not the cheapest quote but they were definitely the most honest. My final price ended up being a bit higher than the original estimate but I added a lot of boxes the week of the move. It’s common sense- you add more, you pay for that space. However, I was able to finalize my inventory with their quality assurance department before the move so that I wasn’t stuck finding out the final price on the day of the move- other companies have backed me into a corner with this tactic leaving me no other option and forced to pay. Safeway made sure we had all our bases covered before the day of pickup. I was really nervous with my grandmother’s antiques in particular, but the crew showed up on time, they were extremely kind and professional, and really took the extra time and care with these items. I had no damages or missing items in Florida! They didn’t give me false hope with delivery timelines - which has also happened to me in the past - so I was able to prepare accordingly for my arrangements during delivery time. Again, I move every few years due to work, and I can finally say I’ve found the one and only moving company I’ll be using from here forward! Thanks Safeway and team!

3 years ago

star star star star star

Bob Ursus Ridgewood, NY

I had no idea what to expect when I first began to Shop around. I moved from California a few weeks ago and the whole process was more stressful for my family than expected. I had hired Safeway after speaking with several companies. Safeway was pricier but their reputation made me comfortable. When speaking with them, I felt at ease. I had spent a week shopping around and the more I did the less I wanted to actually move. I selected Safeway because it just felt right. Every time I emailed or called they had the right answers. This was my first big move (for a job) and it was the right decision for my family. We sold off a lot of items between the time we booked the move and the actual move date. Safeway reassessed my move cost a few days before the move which brought my price down. The whole move took 4 hours to load. The price was $200 off but I was ok with it. I did forget a few items that needed to be boxed up. I wouldn’t be writing this review if I felt they were not doing the best job they could. During a global pandemic you want to make sure your family is safe during the whole move. I felt my family and our items were in safe hands with this company. Charlie and his team did a great job. I’m thankful for selecting this company.

3 years ago

star star star star star

Eryk Kowalski Maspeth, NY

I hired Safeway to help move my family from Chicago to New York. I had limited expectations but I needed help. My cousin used Safeway and their local agent in the past and had very little issues working with them. I had to move a two bedroom. My company luckily was covering the cost. I had a pleasant experience with the representative over the phone. I sent them videos of what I needed to move and I received a price within an hour. The movers arrived on time and packed everything. They boxed up my art work. They helped arrange a date that suited my building in New York. The whole move took about a week. I am glad to write this review. My family is happy with the results. What more can I ask for? Moving is rough. Safeway Moving was a pleasure to work with.

3 years ago

star star star star star

Shaun Champaneria West Palm Beach, FL

I had a last minute move from Florida to Georgia originally booked with another company, at the last minute they cancelled due to likely getting a longer more lucrative move. Obviously, I was furious with this moving company and needed to make other arrangements quickly. The move needed to be done 3 days from when the original mover cancelled on me. I called Safeway and quickly found a great solution. It being so last minute, everything went smoother than I expected. From the professionalism of the movers to the attentive customer service rep and dispatch. Overall, very pleased with my experience and would recommend Safeway to anyone.

3 years ago

star star star star star

Christian Porter Pompano Beach, FL

I booked my move from Costa Mesa, California to Raleigh, North Carolina with Safeway back in October. Due to the cost of living just becoming outrageous in California and my wife and I living on our retirement. We decided that we need to move our home and 30 years of memories. We were hesitant to use any moving company to move all of our antiques and family heirlooms. However since my wife and I not being able to move everything ourselves, we decided to contact Safeway. Best decision we made. The process was explained thoroughly from the very start. Everyone was very pleasant as eager to assist us. When the movers arrived, they handled our precious valued items with the care we were hoping for and very professional. We were very flexible with the delivery time being that we knew the high demand of people leaving the state like us. We were very impressed with the time it made it to us on the east coast. At delivery, all of our items were reassembled and all the services we paid for were rendered in a satisfactory manner. Although we plan on continuing to enjoy our retirement in our new home, we don't plan on moving anytime soon but would highly recommend Safeway moving.

3 years ago

star star star star star

Jason Woo Brooklyn, NY

Used Safeway Moving System from NJ to Cali. Got a quick quote and the whole process was very seamless. We sold our house and wanted to keep most of our furniture so it was a fairly big move, some pieces were fairly vintage and fragile but everything arrived from door to door fairly quickly and unscathed. Final price paid was exactly what I was quoted. The entire process was extremely easy. Reading on reddit some of the other companies people used had me worried but Safeway definitely exceeded my expectations. I'll recommend them to friends and family as people are moving around the country more to accommodate new working environments.

3 years ago

star star star star star

Leroy Bryson Clinton, MA

I don't get impressed with anyone easily, so when I do, it's for some real reason, and I'm not just impressed but obsessed! Overwhelmed! These are the people you need while relocating, for me at least.

6 months ago

star star star star star

Roberto Matson Birmingham, AL

My move went smoothly since they arrived on time, put forth a lot of effort, were polite, and packed everything nicely. You ought to pick this firm if you require relocation assistance.

7 months ago

star star star star star

David Henderson Plano, TX

The relocation company we hired far surpassed our lofty expectations. With addition to packing and moving, they assisted us with arranging furniture in our new home. The process was enjoyable because to their assistance and politeness. We appreciate the high quality of service they provided.

9 months ago

star star star star star

John Roldan Orlando, FL

I will always remember how impressed I was with their professionalism and efficiency when we moved from home to an apartment. They handled the entire relocation process quickly and efficiently. I appreciate it so much and hope to use their help again shortly.

9 months ago Edited July 10, 2023

star star star star star

Edward Dominic Seattle, WA

Safeway Moving System was the best when it came to moving my stuff. These fellas had it together and knew what they were doing. They moved my record collection and skate park without a hitch. One of my boxes arrived somewhat damaged, but the contents were undamaged, so I wasn't too worried. I really recommend it.

10 months ago

star star star star star

Ronald Nathan Celina, OH

Safeway Moving System supplied me with amazing service and assistance when I relocated my workplace. The team was quick and reliable, and they handled my computers, printers, and office supplies with extreme care throughout shipment.

10 months ago

star star star star star

Michael Henry Seattle, WA

VERY happy with this company's moving services. The movers were terrific, professional, and friendly, and they handled our furniture with care. Alexander was very responsive from day one - in fact, he was the only person who answered my call when I was gathering quotes; every other company I called had a voicemail. It was a stress-free experience from start to end.

1 year ago

star star star star star

Patrick Freeman Warner Robins, GA

If you want a worry-free move, then call Safeway Moving System, the very best company for moving. Safeway Moving System relocated our household goods from CA to FL. The move was a worry-free move because everything was in the hands of a professional, experienced team of movers who were highly skilled, well trained, with very positive attitudes and strong work ethics.

1 year ago

star star star star star

Rubin Tower Buffalo Grove, IL

I hired Safeway Moving System for two different moves. First, move garage cabinets one day so my husband could install them before moving in. The next day the movers came to my house and moved all household items. I was happy with their professionalism, hard work and attention to detail. All furniture was moved and accounted for, nothing broken and no walls damaged in either house. Thank you to the hardworking crew! I was utterly impressed and so thankful.

1 year ago

star star star star star

Jeffrey Troy Evanston, WY

I have moved a lot, and never did I ever experience such a professional and knowledge-filled company. I am so thrilled, and I must admit that nothing is ever as good as what true colors you all showed when you moved my family and me. We are settling, and we can see that nothing was still damaged or scratched, and nothing was missing. We will recommend you all to everyone. Thank you, Safeway Moving System.

1 year ago

star star star star star

April Oligee Boise, ID

I moved from Indiana to Idaho. It was my first time using a moving company and was very nervous. Reviews for all moving companies are all over the board, but of course we look at the worst ones to see what has gone wrong in the past. These made me stress out. But for no reason because Safeway was fantastic! Frank and James were great and I got all of my belongings intact in 7 days doorstep to doorstep. The movers themselves killed it packing and unpacking. Seemless from beginning to end. I highly recommend.

1 year ago

star star star star star

RONNIE Dallas, TX

I hired Safeway moving to ship my item that I moved from Southern California tool Dallas Texas. I was working with different people I was getting different quotes and felt very comfortable with the people I was dealing with the company and they end up shipping all my items. Everything around nice and smooth and even arrived to days early but I was very pleased with I would definitely recommend anyone to work with this company

2 years ago

star star star star star

Tiago Lucena Orlando, FL

Thank you Safeway for a flawless move. Thank you David L at the reservation department. He couldn’t have been nicer and patient with my wife and I. Thank you Gigi at customer service for always staying in touch with me. Lucas was wonderful at delivery. Spent an extra 3 hours staging our home for my wife and I. What a champ! I will be using Safeway in the future and recommend them to anyone that is looking for a professional company.

2 years ago

star star star star star

Julianne Michael

I was referred to this company by a friend and could not be more happy with my decision! Moving is already stressful enough and Safeway moving made the move basically stress free! I highly recommend this company to anyone! They are hard- working professionals who will take great care of your things and ensure the move goes seamlessly! Overall experience exceeded my expectations!

2 years ago

star star star star star

James Glodzik Hollywood, FL

Safeway Moving mad an otherwise terrible situation in my family’s life far more bearable. After my mother died it really took a toll on the family and the kids. Having to move all her things from Seattle to Florida was also just a nightmare. With everything going on I can’t than Safeway enough for making everything so simple. They picked up my mother’s belongings and treated them as if they were their own. Now my kids have the photo books and memories from their grandma forever (and some pretty cool antiques too). Thanks Safeway. You were amazing.

2 years ago

star star star star star

Maria P.

What did it for me was the free month of storage as my apartment leases didn't perfectly line up. Safeway also didn't charge me for the second delivery after leaving storage to my final drop-off location. Was such a lifesaver! I also really appreciated them labeling each item with a sticker that had a unique bar code to ensure nothing went missing.

2 years ago

star star star star star

MC Miami, FL

I used Safeway moving for my move from New York to Miami. I had never hired a moving company for a long distance move before, but had heard horrible stories of companies changing the price on move day, or losing items all together so was hesitant going into it. I worked with Joe who was always available to me for inventory and date changes and made me feel comfortable with his industry expertise. Pack up was easy and handled in two hours. Load in was the same. I've already recommended several friends who have used them and had similar experiences!

3 years ago

star star star star star

Miranda Gonzalez ,

I have had to move around every 2 years (for work) for some time now and I always dread it. However, I am so glad I found this company! Moving is stressful and never fun, but I felt very comfortable the entire process with Safeway. They were very friendly yet efficient. I was really appreciative that they got my move done quicker than expected and that my quote was on point. I think they are reasonably priced and although I do not really have anything too valuable, all of my items were handled with care. I will never like moving, but at least I now have a company that I trust.

3 years ago

star star star star star

Jojo T Woodside, NY

I had the pleasure of working with Safeway Moving System. I worked with Mitch and by far the most stellar representative and professional to work with. I had a successful move from Brooklyn to Fort Lauderdale during the pandemic and everything was flawless. I highly recommend this company and continue to refer my fellow New Yorkers who all plan to leave to other cities.

3 years ago

star star star star star

Kirill Yag Brooklyn, NY

Hired Safeway Moving to go from Brooklyn NY -> Boston MA, best decision I’ve made. A good friend recommended the company and I didn’t think twice. The move was very smooth and best part, very affordable!! $$ Got a quick estimate in the beginning, and was happy with the price...in the end paid exactly that which is amazing because usually many companies tack on hidden charges and fees which can be very frustrating. The crew was very professional and my things were taken care of very well. Overall, a great experience and i would definitely recommend!!

3 years ago

star star star star star

Vic potter Pompano Beach, FL

I had a great experience with this moving company. the crew was on time. I paid for a full pack job for my two-bedroom one-bath home in New York. I was shocked there were no damages everything was packed and handled professionally. The truck pulled up on time as scheduled in Florida. good communication through the entire move which made for a nice transition. Im in my 70's and needed a company that could take care of everything and that's why I would recommend this company highly.

3 years ago

star star star star star

Autumn Leigh Fort Lauderdale, FL

I had a great experience with this moving company. Prices were mare then reasonable. Everyone was very helpful and efficient when I called into the office, someone was always answering my questions and were very informative throughout our move! Crew was clean and truck was packed professionally. I would highly recommend this company to anyone that is moving across country.

3 years ago

star star star star star

Andres New York, NY

Great group of guys and girls all working with our information put a moving package together for us that worked exactly off our timeline and went well above our expectations. They kept us informed and were very flexible with pricing and packing options. They were also available to talk after hours since I do work late. Great work by a great company! Highly recommended!!

3 years ago

star star star star star

Jacques Boonton, NJ

We couldn't be happier with our movers! Mason and his team were fantastic. They were early and they were amazing. They were friendly and helpful. They handled our stuff with care and they worked fast. Moving day was so pleasant and relaxing! If you are in the tri-state area, hire Safeway Moving System company and ask for James and Michael, they will take care of you.

3 years ago

star star star star star

Ethan Alexander Lynnwood, WA

They were so fast, courteous and professional! These guys were super nice and helped us pack up some things we didn't have time to do, and not a single thing was broken when we moved everything to our new place. They didn't charge us for the plastic wrap for furniture, use of moving blankets, or even that the house they were unloading was 3 stories tall. Thanks, guys! Will hire you guys again!

3 years ago

check_circle

Review Source

star star star star star

Kort Kort Hopkinsville, KY

This company offer several good benefits. They offer a packing service as well as 30 days of free storage. They were very prompt in assisting me and helping me find the product that I needed. All of them went above and beyond with their customer service ability. I was very impressed. I would say the only negative thing would be the checkout process. The equipment that they have is very dated and takes a very long time to load things up. It was very long and drawn out having to wait at the register for more than 10 minutes before we could complete the transaction. I think that would help so much if they were able to change that.

2 years ago

star star star star star

William Sease Philadelphia, PA

Superb assistance! They efficiently and carefully relocated my two-bedroom apartment, even without a box for my 85-inch television.

5 months ago

star star star star star

Seth Velazquez San Jose, CA

They made the process of the move easier. They had a good plan and worked well together to reach their goals. Even the smallest things were wrapped up well.

6 months ago

star star_border star_border star_border star_border

Kelly Gehlhaus Ambler, PA

If I could give 0 stars I would. Safeway Moving Inc. was very communicative in the beginning of our cross-country move, especially when it came to the cost for booking and ensuring we paid the deposit. When they called me for the actual pick up date and time, I then confirmed this multiple times with the person on the phone, and then proceeded to book my flight for the next day to ensure I got back to our home to pack everything else up for the pickup. No one showed up the day of our scheduled pickup and there was zero communication regarding this. It took me calling multiple times that day to figure out what was going on. Turns out they had booked us for the following day, which was not acceptable as I had already booked my return flight home. They were able to send a team that evening (through contracted movers), and these wonderful guys showed up at 8 pm (2 guys followed by 4 others at 10:30 pm). Our original time for pick up was between 8-11 am that day. These poor men worked until 12:30 am to ensure my items were secured into a truck for me to make my flight the next morning, through no fault of their own. Mike, my original point of contact, was no where to be found that day with regards to help aside from putting in an "urgent" message to dispatch. Since this event, I have not been able to talk to anyone regarding my frustrations. Mike does not return calls or messages since our money is now in the pocket of this company. And I have been told daily for the past week that a manager from customer services will be calling me and no one has called back. I have managed an organization before and this is completely unacceptable. The lack of communication or response is absurd. Not to mention I have no idea where my items are. I will refuting the cost associated with the delivery or expecting some sort of compensation from this company, who claims to be trusted and helpful with cross-country moves. I have experienced nothing but stress and frustration.

8 months ago

star star_border star_border star_border star_border

Shauneen Miami, FL

Oh, how I wish I had read the review on this site before I hired this horrendous company. Like so manny others, I was duped by the salesman -- Arthur T. A consummate salesperson with no desire to help at all once we signed on. He assured me that they would move us like they would move his mother. I feel sorry for his mother. They did the estimate from the online listing of our house and followed it up with having someone from their "quality control" team do a visual walk through of the house with me. As a result of that "meeting", the cost of our move doubled! The only reason I put one star is that the crew of 3 who unloaded our furniture and set it up in our home was terrific. On the other hand the crew that packed and loaded the truck was the worst imaginable. They showed up a day early. We were nowhere near ready but agreed to having them come to accommodate the company. Bad decision. They were bullies with no regard for anything they did. We paid for 7 wardrobes. Not one item of clothing was hung up. Everything was tossed indiscriminately into boxes. They told us they would wrap shoes and put then in the wardrobes. Instead they threw dozens of pairs of shoes indiscriminately into a single box which resulted in a "sea of shoes" for us to sort out at the end of the move. Breakage was horrific. Think of a valuable Murano glass statue thrown unwrapped into a box with a wrought iron statue, random clothing and an open room diffuser filled with liquid. And forget about claims. The process is beyond difficult and takes forever. Do not even think of using this company.

8 months ago