Safeway Moving System Logo

Safeway Moving System

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56 User Reviews

8.8

Overall Score

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joe iovino Brooksville, FL

GOOD COMPANY EVERYTHING WAS SMOOTH VERY CAREFULL WITH ALL PIECES AND BOXES,ON TIME AND FAST

2 months ago

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Chrissy Dott Bothell, WA

The people who moved my mothers belonging broke into her cedar chest and stole family heirlooms. For a company that boasts about being for veterans... the thieves stole my late grandfathers war medals, and my late grandmothers jewelry. Precious items that were gifted to her- like the ring they gave her for her 16th birthday. I’ve been run around trying to find information. I’ll find every platform their is and broadcast this theft. That was all she had left of them. Shame on this company.

6 months ago

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Ewald Cupertino, CA

They are intelligent, courteous, respectful and professional. I highly recommend their services and will definitely look to them for future moves.

8 months ago

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Erika L ,

Horrible! I do not have 1 good thing to say about them. Scams, lies, delay after delay, missing item and then they ghost you!

2 months ago

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Delbert Francois Pearl City, HI

They were great; on time and on schedule. They helped put all our bins and bags into wardrobe boxes for efficiency.!

8 months ago

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Melissa D Nashville, TN

We chose this company particularly because they seemed to be more serious and professional than the others, even though they were a lot more expensive. They convinced us by telling us that with them, there are no “hidden cost”, what you pay upfront is what it is. We were extremely disappointed by their service. The communication was bad, they did not follow up with us to inform us of when our moving would be delivered. We finally got our things 14 days later, but we had a really bad experience: they asked us to pay an extra amount of money, in cash (they would not accept anything else!), on a Sunday, and when we argued that we were not aware and did not agree with such an increase in rate (about $1000), they basically told us it’s either you pay or we keep your stuff. The customer service was absolutely terrible. A salesman told us over the phone in a condescending ton that we were aware of the extra charge and that it’s either we pay or we don’t get our things! They also mentioned that we were informed over over the phone that an additional charge may apply if the truck was too big for our street and a transfer needed to be done to a smaller truck. I asked them to send us the recording, since we absolutely did not remember getting this info over the phone. They never sent the recording. The truck they left with from NYC and the truck they arrived in in Nashville were completely different, so we did not anticipate that the truck was too big for our street. The worst part is that there was a huge parking lot on our street where they could have parked to avoid us paying a fee and then moving everything from a truck to another, and they refused to use it. They told us they were not allowed. How convenient! Finally, a few items were missing from the truck, and it took us almost 1 month to get compensation of $50! We fell trapped, robbed and that it was a complete rip off. Overall, moving a 600 sq ft studio apartment from NYC to Nashville cost us over $4,000! Don’t trust this company, they will rob you!

4 months ago

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