Name: Safeway Moving Inc.
Rating: 4.5

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James Robert Washington, MI

Send our deepest thanks to everyone on your team who was involved in the move. Everyone who works with Safeway Moving System is committed to ensuring happy clients. I'm grateful for the opportunity to experience this.

2 years ago

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Mark John Westwood, NJ

The movers arrived on time, did an excellent job securing all items, and were efficient in their moving technique. Great job! I will have another move very soon and will use them again.

2 years ago

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Larry Samuel Homestead, FL

This team is amazing and has made all the moves at MN go so smoothly. David, and Anthony do excellent work on the move. David and Anthony do great work behind the scenes to keep everything going.

2 years ago

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Robert Michael Queens, NY

I had a fantastic experience with Safeway Moving System. Henry and his team went above and beyond to ensure I was well cared for. I will be using them for all moving needs in the future.

2 years ago

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Joshua Lincoln Austin, TX

Henry and David were amazing! They were professional, hardworking, and gentlemen. Our move was wonderful due to their expertise. No issues, everything went very smoothly. Would use them again!!

3 years ago

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Abram Maxwell Portland, OR

I loved my movers. They were so quick and experienced. They took excellent care of my furniture and wrapped my things. Recommended if you want good/fast movers who will care for your stuff. Thanks!

3 years ago

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Raymond Oliver Houston, TX

I moved from CA to SC and the service provided by Safeway Moving System was amazing. A very professional and courteous crew that arrived on time did my packing and unpacking. I highly recommend them!

3 years ago

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Jeffrey Lewis San Francisco, CA

Excellent communication and service with all contacts. Easy to schedule. Our storage and move went very well. Couldn't have asked for an easier move. Indeed recommended without any confusion!

3 years ago

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Alfred Joseph Arkadelphia, AR

James responsiveness via text in the days leading up to the move to the fantastic job that James and team performed. You won't regret working with this crew, so if you're able to, make sure to request them!

3 years ago

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Calvin Austin Blue Ridge, GA

These guys are amazing! They moved the furniture quickly and professionally, exactly as we expected! More importantly, their price beats any other movers by a considerable margin! Strongly recommend using them!

3 years ago

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Christopher Smith Sebastian, FL

Alexander and Michael were fantastic! I can’t recommend them enough! They showed up punctually and were very friendly and professional. They were also swift and could pack my entire house in just a couple of hours.

3 years ago

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Arthur Novick

Wow, these guys were great, especially Jeffrey! They did a great job moving all my stuff from my one bedroom. They shrink-wrapped my things and were friendly and fast. Will definitely use their service again.

3 years ago

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Gabriel Jayden New York, NY

Anthony has been amazing to work with from the start of our chaotic move to the end. I can’t even imagine how I would have gotten this all done alone! Extremely blessed to have you over our move!

3 years ago

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Austin Michael Queens, NY

From my perspective, this move went as planned and Coordinated by Cameron, and it could not have gone smoother. All those involved from Safeway Moving System understood the plan and work.

3 years ago

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Ella Garber Midlothian, VA

We had rather horrible experience with Safeway Moving System. They were highly regarded for their customer service on move.org website and their quote was 2-3k less than national companies, but the process was very stressful. Since they are a broker, they outsource job to local moving companies, that may or may not have capacity to move your belongings quickly. Be aware that they promise 21 BUSINESS days from the First Available Delivery Date (FADD). In our case, we moved from WA to VA, our stuff got picked up on July 7th, we were able to receive them on July14th. They actual delivery was made on August 13th. It's two days later then 21 bd's and we were reimbursed $30 for each day. Make sure that you prepare to live without your belongings for a month. The company that actually moved our stuff did a good job. They got everything nicely wrapped and nothing got lost or damaged. The so praised customer service happens only before you sign a contract. Safeway misplaced $700 from my deposit and it took many calls to get thru and have it updated. They also did not send correct paperwork to the local company. Their papers showed that we only paid $1000 for deposit, when we paid $4400. Even though I contacted Safeway multiple times (phone, text, email) after we heard about it from the actual movers, it didn't get corrected until movers actually showed up on moving day and we had to call Safeway again and again. Also, keep in mind that Safeway takes 25 to 40% deposit from the quote, then you have to pay half of the balance to the actual moving company on pick up and the other half on delivery. So, we would have to pay extra $3400 if we couldn't resolve the issue. Keep in mind that on delivery you have to give driver cash or post office money order. To sum up - don't use Safeway. Find long distance or intestate movers locally or go with large national movers that actually have the fleet, not brokers.

3 years ago Edited August 29, 2022

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Harold Lynch Baton Rouge, LA

Safeway Moving System movers were great. They were meticulous, efficient, careful, and respectful, & they worked fast! Recommended! I used them in July as well with the same results.

3 years ago

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Daniel Norton

Excellent service tailored to our needs. Courteous, helpful office staff and friendly, willing driver. On-time collected and delivered all goods exactly when and where we asked. Highly recommend them!

3 years ago

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Rodger Paulus Las Vegas, NV

Very helpful arriving on time and courteous. A small job went out well. 75kg new treadmill carried upstairs for two pensioners. Phew! Glad they did it and not us! Lol. Must hire them. You will love them!

3 years ago

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Alina Zolotareva Brooklyn, NY

Great service, communication and care with our furniture. Highly recommend, especially if moving very valuable furniture & want a safe, reliable team to handle your belongings. 10/10!

3 years ago Edited December 7, 2021

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Bert Dallas, TX

I have used Safeway to move to Dallas earlier this summer. Good communication from start to finish, ended up being a fast turnaround for my delivery too (5 days CT to TX) 8.5/10 would recommend.

4 years ago

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James Centreville, VA

I got an excellent service from Safeway moving. Salesperson was nice quoted us fair price. They packed our items carefully and arrived to our destination safely. Everything was excellent thank you.

4 years ago Edited September 14, 2021

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Anita Marques

PLEASE DO NOT! This company is the biggest scam ever. Let me get started with clarifying that this is a moving brokerage. This should make you stay away, even if they deny it. The Sales rep, Jay C, is rude and disrespectful and a liar. This should have been a red flag and I should have stopped it right there. I was caught in a stressful moment and did not realize that on the estimate, half of my items were missing. I did send him an email asking if there was any additional cost I should be aware of, which he denied in writing. Next, the moving coordinator Maria L is the worst moving helper. She has no patience or empathy on how stressful an out of state move is. When I was going with her through everything, she confirmed that the extra cost for delivery or pickup will only be charged if the truck cannot park close to the house and will be parked more than 100 feet away. I specifically asked if this also includes the distance within the building, which she denied on tape. Sure enough the company made me pay over $100 because the distance inside the building was too long. When I requested the recording of the audio, I was not send the correct transcript and it was on a word document and clearly altered. Next, the delivery guy told me that he has to rent a truck to deliver the items to my address because he cannot delivery with his semi truck. I told him that he can deliver with his semi truck because there is enough space to which he replied via text that they never do that and that they always rent a truck which was an additional $500. Of course, neither Jay C nor Maria L picked up when I called or returned my calls. Now, needless to say that my moving boxes, which were purposely labeled to indicate if the box was heavy or light, where ripped apart, heavy boxes placed on light boxes, boxes up side down. I could see with my own eyes how the delivery person mishandled the boxes. Several items were broken and are irreplaceable. The claims company used is a scam too. I cannot upload all documents because they all have to be merged into one document, but they don't accept zip files. So how am I supposed to merge all of these documents? Next, I emailed Tashana S from costumer service. She never replied to my email. Now, I spend +3K on a move that was estimated at 3K when I could have used a reputable company and have the aftermath of dealing with the better business bureau. Don't let them fool you if they reply their records don't indicate the move which seems to be their standard reply for all negative reviews here.

1 year ago

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Seth Velazquez San Jose, CA

They made the process of the move easier. They had a good plan and worked well together to reach their goals. Even the smallest things were wrapped up well.

2 years ago

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Kelly Gehlhaus Ambler, PA

If I could give 0 stars I would. Safeway Moving Inc. was very communicative in the beginning of our cross-country move, especially when it came to the cost for booking and ensuring we paid the deposit. When they called me for the actual pick up date and time, I then confirmed this multiple times with the person on the phone, and then proceeded to book my flight for the next day to ensure I got back to our home to pack everything else up for the pickup. No one showed up the day of our scheduled pickup and there was zero communication regarding this. It took me calling multiple times that day to figure out what was going on. Turns out they had booked us for the following day, which was not acceptable as I had already booked my return flight home. They were able to send a team that evening (through contracted movers), and these wonderful guys showed up at 8 pm (2 guys followed by 4 others at 10:30 pm). Our original time for pick up was between 8-11 am that day. These poor men worked until 12:30 am to ensure my items were secured into a truck for me to make my flight the next morning, through no fault of their own. Mike, my original point of contact, was no where to be found that day with regards to help aside from putting in an "urgent" message to dispatch. Since this event, I have not been able to talk to anyone regarding my frustrations. Mike does not return calls or messages since our money is now in the pocket of this company. And I have been told daily for the past week that a manager from customer services will be calling me and no one has called back. I have managed an organization before and this is completely unacceptable. The lack of communication or response is absurd. Not to mention I have no idea where my items are. I will refuting the cost associated with the delivery or expecting some sort of compensation from this company, who claims to be trusted and helpful with cross-country moves. I have experienced nothing but stress and frustration.

2 years ago

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Shauneen Miami, FL

Oh, how I wish I had read the review on this site before I hired this horrendous company. Like so manny others, I was duped by the salesman -- Arthur T. A consummate salesperson with no desire to help at all once we signed on. He assured me that they would move us like they would move his mother. I feel sorry for his mother. They did the estimate from the online listing of our house and followed it up with having someone from their "quality control" team do a visual walk through of the house with me. As a result of that "meeting", the cost of our move doubled! The only reason I put one star is that the crew of 3 who unloaded our furniture and set it up in our home was terrific. On the other hand the crew that packed and loaded the truck was the worst imaginable. They showed up a day early. We were nowhere near ready but agreed to having them come to accommodate the company. Bad decision. They were bullies with no regard for anything they did. We paid for 7 wardrobes. Not one item of clothing was hung up. Everything was tossed indiscriminately into boxes. They told us they would wrap shoes and put then in the wardrobes. Instead they threw dozens of pairs of shoes indiscriminately into a single box which resulted in a "sea of shoes" for us to sort out at the end of the move. Breakage was horrific. Think of a valuable Murano glass statue thrown unwrapped into a box with a wrought iron statue, random clothing and an open room diffuser filled with liquid. And forget about claims. The process is beyond difficult and takes forever. Do not even think of using this company.

2 years ago

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Patrick Roger Del Rio, TX

William and Davidson from Safeway Moving System had fantastic taste in music. They created a customized moving day playlist that kept us motivated and energized.

2 years ago

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Waylon Jones Ashburn, VA

I couldn't believe how fast they were able to pack up my entire home. They made packing and relocating easier. As always, we appreciate Safeway Moving System help.

2 years ago

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Jeff Carnegie Colorado Springs, CO

My moving experience from Safeway Moving was the worst I have had. I moved from Virginia to Colorado in April 2022. The quote was just above the pod alternatives, so I went with the full service. There were several issues: 1) They raised the fees after loading, charging an additional $3-4000 above alternatives. 2) They did a terrible job packing, not an efficient use of space, which caused them to raise the price. 3) They hired local labor to pack, which told me to pay then cash and they would lie on the final packing space to save them money. 4) They did not create a legible inventory of boxes and stuff. I was told they would. 4) When it arrived, I was missing at least two boxes, including a DVD player and other electronics. Because it was basic insurance by weight, it would only have been a few dollars of insurance. They would not even cover that because the inventory was illegible. I would recommend anyone avoid Safeway Moving and any full service company or broker. Instead rent a pod or space or moving truck of your own, and hire your own labor via Task Rabbit or a moving website. It will be cheaper and you will have more control of the process.

2 years ago

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Gary Olson New York, NY

Wow what a crazy team of movers. They just arrived and worked like a tornado, packed everything and left on time for my new home. I am truly impressed. Kudos

2 years ago

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John White Willimantic, CT

We had a lot of things, yet these movers handled all of our camping gear with ease. My portable stove, tent, and sleeping bag were all meticulously packed.

2 years ago

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Michael Hunter Land O' Lakes, FL

The ones who took the time and handled it gently when loading it were James and Jesus. The transfer was a lovely experience that went smoothly and without incident.

2 years ago

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Charles Daniels

The moving team managed some difficult topography and tight spaces with ease. Since they were so informed and skilled, I was able to unwind while we were moving.

2 years ago

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William Melvin Redmond, WA

This company made it look easy, and everything arrived at my new home in perfect condition. I had a lot of books and other fragile items that needed to be moved.

2 years ago

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joel rosenthal Austin, TX

Scam… they talk about customer service and I’m your guide the whole way but as soon as you enter the no-cancellation time you can never get ahold of anyone. If you call from another number a salesperson will pickup and offer to escalate to supervisor and call you back by end of day but that never happens. The quotes given to pay for you are 1/3 of actual costs but you don’t find out until it’s too late. For 12 days I called multiple times a day looking for where my stuff was….nobody ever got back to me. Quality assurance department sends a link to track your possessions but get the “ I’m sorry but we have no record of you in our system “. AVOID

2 years ago

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Lawrence Toledo Modesto, CA

These men made the move, which I was dreading, a breeze. They were punctual, excellent communicators, and extremely gentle with my delicate belongings.

2 years ago

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Rebecca Clicks Grinnell, IA

I needed some large stuff transported, and these men took care of it like champs. They were efficient, courteous, and faultless. I heartily endorse them.

2 years ago

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Donald Henry Mattoon, IL

These guys have some great packing abilities, I must say. Nothing was harmed during the relocation since they carefully packed everything into the boxes like a puzzle.

2 years ago

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Daniel Richard Victorville, CA

I was grateful for Safeway Moving System engagement to detail when they packed up my vintage decoration and wall art and confirmed each piece was protected with bubble wrap.

2 years ago

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William Gerald Irvington, NJ

These individuals are the true MVPs! They moved my stove and refrigerator without a hitch, and they even assisted me in putting my gaming system back together.

2 years ago

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Joseph Thomas Boydton, VA

These are the genuine stuff, these men! They quickly disassembled my entire crib and moved it across town like it was nothing. The movers deserve major accolades!

2 years ago

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Harold Austin Boca Raton, FL

I was pleased with the movers' meticulous handling of my Waterford crystal glasses packaging. They cared to preserve and safely put each one into the vehicle properly.

2 years ago

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Abinav Bharadwaj San Francisco, CA

Safeway Moving Systems LLC are dishonest scammers. They gave a very competitive initial estimate and then jacked up the price through every little mechanism possible once they had my items hostage. They also delivered my items over a month after the scheduled delivery date and were extremely evasive about the delivery timeline every time I tried to call. I had missing boxes upon delivery, items were broken, they licensed the delivery out to someone else when they told me they wouldn’t and so much more. Simply put, they are scammers and should NOT be hired for a move. Joseph C., who gave me my initial estimate, is chief amongst the numerous scammers at Safeway. Never use them.

2 years ago

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John Michael Harrison, MI

The movers were absolute geniuses when it came to packing up my huge collection of art supplies. They were meticulous and cared for each piece like a painter's pallet.

2 years ago

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Aaron Russell East Stroudsburg, PA

We are extremely satisfied with Safeway Moving System. Moving took one days because of how far everything was. The movers were professional and personable.

2 years ago

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Jason Fisher Philadelphia, PA

Amazing service. Moving is tough, but they made it as stress-free as possible. They are reasonably priced, professional and efficient. I would use them again.

2 years ago

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Harold Roger Placentia, CA

At that moving business, every individual I spoke with was pleasant, informed, and helpful. I'll recommend Safeway Moving System to my coworkers with assurance.

2 years ago

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Albert Joseph Miami, FL

I had a great experience with Safeway Moving System their movers were polished pros. I had very little to do because of how fast and well they worked.

2 years ago

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Griffin Matthew Cleveland, OH

Matthew and his buddy were prompt in their arrival. The quoted prices were likewise in line with the actual pricing. I would happily use Safeway Moving System once more.

2 years ago

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Robert Edwards Jonesboro, AR

Safeway Moving System packed all our belongings in two trucks. After reaching our destination, the team ensured we were okay and our items were not damaged.

2 years ago

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Christopher David Yucca Valley, CA

The six-person crew easily handled all of the requests. They did a special packaging which only a few movers know how to do. Everyone should hire them.

2 years ago