5.0
Author: Kaitlyn Short
Lion Heart Movers is a family owned and operated moving company, based in Texas, serving Greater Dallas and Fort Worth areas. Customers have communicated a high degree of satisfaction with the services and care provided by the company’s movers. A recipient of the Angies List Super Service Award in 2019, industry recognition seems to agree as well.
Reviews state that Lion Heart Movers are efficient, careful and very good at communicating. More than one review mentions that no items or property were damaged during the move and that everything was very well packed and protected. This speaks highly to their quality of services, given how challenging it is to move customer belongings and how protective customers are about their belongings staying intact.
Part of the appeal of Lion Heart Movers is its family values, with a key promise to “treat you like family, move you safely like its our own and promise guaranteed pricing with no surprises at the end.” Many corporations do not have a close connection to their customers — they don’t live in the area, know the customers, or have any local ties.
Being family owned and operated provides a distinct advantage to Lion Heart Movers, because the company knows customers will generate a favorable or unfavorable word of mouth marketing in local communities. This motivates them to maintain a higher standard of quality and to keep customers happy more so than a large, nationally branded moving company.
A distinct advantage Lion Heart Movers offers is commercial moving and specialty services like piano moving and gun safe moving. The rate for pianos begins at $125, which is extremely reasonable — many families moving tend to give their piano away for free, due to the complexity and cost of moving a piano, especially long-distance. A special nod to the client base in Texas, offering gun safe moving also displays the company’s commitment to provide tailored services, which a national chain serving other regions may or may not prioritize.
Although there are not a large quantity of reviews, available customer reviews are generally five stars. This is impressive for any company, where it only takes a few unhappy customers to generate negative commentary and press on social media, etc.
Lion Heart Movers only offers the typical insurance rate of $.60 per pound. This is standard for most movers, but customers often find it isn’t enough should something go wrong.
The company only offers services in the state of Texas, which is great for any customers in this region, but unfortunately limits access to customers living or relocating elsewhere. Perhaps this is an area for future expansion, although no information to date about new areas has been offered.
Pricing for moving services is mid-range, and not the cheapest. If you want to save money by moving yourself, and just need equipment — truck rental, etc. — this is not an option. So while reviews are high and services pay attention to detail, this can only benefit mid-range customers in the Texas region who are interested in the actual services and labor of being moved by a company.
For customers located in Dallas or Fort Worth with the funds to spend on moving services, Lion Heart Movers is an ideal provider. For a reasonable rate, the company will move your belongings with great care and make the process easier than doing it yourself. However, if you are looking for truck rental or auxiliary products or services, exploring a wider range of options may be beneficial for you.
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Kyle Sainz
6 months ago
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