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Big Ben's Moving & Storage

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6.5

Overall Score

Author: Kaitlyn Short

LAST UPDATED: June 18th, 2021

Big Ben’s Moving and Storage was created with a commitment to provide the finest, most exclusive packing, moving, unpacking, and set-up, for the most luxurious homes and offices in the world.

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The Good

  • Experience
  • Hires Veterans
  • Packed by Carrier Services
  • Green Bins

Experience

Big Ben’s Moving and Storage boasts that whether you’re an interior designer looking for a delivery service or a homeowner faced with a challenging relocation, its team is qualified to handle every detail of your move. 

Hires Veterans

As a company, Big Ben’s actively recruits and hires U.S. Veterans, utilizing their disciplined skill sets and helping them become the finest relocation specialists. While not all Big Ben’s employees are veterans, each team consists of a mix of civilians and veterans, all of whom are focused on providing clients with the best moving experience. 

Packed by Carrier Services

Big Ben’s packs every item that has been listed to move and marks the boxes — indicating which room they came from and what’s inside. The company also photographs items that require specific identification for insurance. If necessary, Big Ben’s will wrap every individual item with bubble wrap, packing paper, tissue, or rice paper. Big Ben’s claims that these services are all-inclusive of labor and materials. 

Green Bins

Big Ben’s offers plastic bin rentals that are not only cheaper but the only totally green option in Los Angeles. The bins are a commercial-grade plastic crate, stackable with wheels for homeowners that wish to avoid using cardboard boxes. Supposedly, the bins will not crush or break. Homeowners can move or shift them around their house during the packing stages as they stack five together on wheels. Big Ben’s will deliver a minimum of these bins on a one-time rental basis and pick them up from clients when they’re done unpacking.

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The Bad

  • No Pricing Information
  • Sparse Blog

No Pricing Information

Unfortunately, there is no pricing information on Big Ben’s website. However, it is fairly normal for the industry as there are a lot of factors that determine the end price. If you’re looking for a moving company and would like to compare quotes, you’ll have to contact the company directly via phone or email. 

Sparse Blog

Currently, Big Ben’s blog looks a bit sparse. While this does not impact the company’s services, many people like to check out blogs for tips, tricks, and advice. 

However, Big Ben’s just recently set up this new website and claims that more content will be available, although there is no timeframe for when that is expected to happen.

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The Bottom Line

A relatively young company, Big Ben’s Moving and Storage was founded in 2014. The company is headquartered in Van Nuys, California, and offers a variety of moving services. Big Ben’s is a great option for homeowners — whether they’re moving across the country or just down the street — as the employees are trained to handle any moving situation.

The company recently moved to a new website, so currently, it feels a bit sparse and there’s not a lot of additional content. However, the company claims this is only temporary and states that more content is coming. Additionally, there isn’t any information regarding the pricing of Big Ben’s moving services, so consumers will have to contact the company.

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Star Rating

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4.6

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39 Reviews

Review Breakdown

5 grade

90%

4 grade

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3 grade

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2 grade

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1 grade

10%

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