Regions is a financial banking institution that was first formed as First Alabama Bancshares Inc. in 1971. It was originally comprised of three Alabama banks that joined together to form a multibank company, and now they have expanded to locations all over the country. According to Regions’ website, Regions merged with Birmingham-based AmSouth Bancorporation in 2006 and is now one of the top banks in the United States.

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The Good

Online and Mobile Banking
Small Business Tools
Helpful Guides and FAQ Page

Online and Mobile Banking

Regions has online banking as well as a mobile app which allows you to access your account remotely. You can also use it to manage your home loans, pay bills, and transfer money.

Small Business Tools

Regions has a variety of tools for small business owners who choose to use Regions for their banking needs. They provide a Financial Education seminar program to help businesses and their employees better understand finances. Regions also offers a CashCOR, which is a tool to help small business owners optimize their cash cycle.

Helpful Guides and FAQ Page

Regions has an extensive FAQ page that answers commonly asked questions, making it easy to get answers without having to call a help desk. Regions also has “Helpful How-To Guides” that explain how to do certain banking tasks step-by-step. Additionally, there are “Introductory Help Videos” that walk customers through tasks, such as transfers, payments, and customer service assistance.

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The Bad

Lack of Mortgage Interest Rate Information

Lack of Mortgage Interest Rate Information

Although Regions seems to have a lot of mortgage loan options, it does not list the possible interest rates online for these loans, which may frustrate potential customers.

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The Bottom Line

Regions offers online and mobile banking that allows easy access and management to home loans. Additionally, the company provides extensive small business assistance and helpful guidelines and online help that allows customers to easily understand how to do tasks step-by-step. However, Regions does not provide mortgage interest rates online.

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User Reviews

Star Rating

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7 Reviews

Review Breakdown

5 grade

71%

4 grade

14%

3 grade

14%

2 grade

1 grade

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Nancy Chance

Regions bought out Real Estate Financing. Regions has been very efficient and customer friendly. They provide up-to-date info on account , and customer service is very good. They were swift in fixing the problem that REF had. I have confidence in their service.

4 years ago

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Christelle Bublitz Lithonia, GA

I have a mixed experience with Regions Mortgage. From the approval until the appraisal process, everything was slow and a pain. I have to keep calling and pressing on the agent. The good part of this was my interest rate at 3.75 also, it was during COVID. Also, chatting with them on the mortgage platform is a headache. They don't provide with specific answer to questions and some customers representative are not knowledgeable. Another trick is to read their fine print, I have come to know a lot of things after getting a mortgage with them.such as the terms of refinancing, and PMI...

2 years ago

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CAROLE SCOVILLE Pleasant Grove, UT

I love the online interface of this company, it makes it really easy to see what my loan balance is and to see the progress I’m making on my mortgage

6 years ago Edited September 14, 2021

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melrose1989 Gardena, CA

Very friendly staff at my local Regions. Very helpful when needed and know me by name.

3 years ago

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Don Montegut, LA

Their rates are extremely competitive. They are friendly. The paper work is very very reasonable.

6 years ago

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Tom

Great rate of interest and quality service.

6 years ago

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James Shelton

Customer service was great.

4 years ago