NBKC Bank vs Ally Bank

Ally and NBKC have similarities in what they offer borrowers. Both are online banks with similar application and loan servicing processes. Both keep websites up-to-date with helpful loan calculators and sample APRs consistent with market trends. 

NBKC gives a discount for its lender fees for Costco members with an Executive, Gold Star, or Business membership status. Ally gives a $500 discount for existing Ally members with a checking account, savings account, auto loan, or existing home loan. 

The main difference between the two companies is the loan types offered. While both lenders offer fixed-rate loans, ARMs, and Jumbo loans, NBKC also offers government-backed FHA loans and VA loans. FHA loans require less out-of-pocket cash than conventional loans and don't require excellent credit. VA loans are for qualified U.S. veterans and service members and do not require a down payment.  
NBKC Bank logo verified_user
#1 NBKC Bank
9.3 Overall Score
4.9
starstarstarstarstar_half
(109)
Ally Bank logo
#136 Ally Bank
2.0 Overall Score
0
starstarstarstarstar
(0)

Overview

NBKC Bank

Ally Bank

Coverage
Coverage
50 States
49 States
Minimum Down Payment For Conventional Loan
Minimum Down Payment For Conventional Loan
Undisclosed
Undisclosed
Minimum Credit Score Accepted
Minimum Credit Score Accepted
Undisclosed
Undisclosed
Time In Business
Time In Business
21 Years
11 Years

Ratings

NBKC Bank

Ally Bank

Overall Score
Overall Score
9.3 of 10
2.0 of 10
Review Score
Review Score
4.9
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0.0
starstarstarstarstar
Value for Money
Value for Money
4.6
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0.0
starstarstarstarstar
Quality of Product or Service
Quality of Product or Service
4.6
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0.0
starstarstarstarstar
Customer Service
Customer Service
4.6
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0.0
starstarstarstarstar
Company Trustworthiness
Company Trustworthiness
4.6
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0.0
starstarstarstarstar
Likely to Recommend
Likely to Recommend
9.0 of 10
0.0 of 10

Reviews

NBKC Bank

Ally Bank

Number of Reviews
Number of Reviews
109
0
Review Breakdown
Review Breakdown
4.9
starstarstarstarstar_half
5 star
93%
4 star
4%
3 star
1%
2 star
2%
1 star
1%
0.0
starstarstarstarstar
5 star
0%
4 star
0%
3 star
0%
2 star
0%
1 star
0%

Reviews for NBKC Bank

Helpful Favorable Review

starstarstarstarstar

Caleb Rothe

February 26th, 2020 Redlands, CA

Our experience with NBKC was fantastic. Robb went above and beyond for us. His communication was great and we appreciate the team going to bat for us when the process hit a couple of bumps along the way. I'd offer NBKC my highest recommendation.


Helpful Critical Review

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Stepho Connolly

February 7th, 2020 Kansas City, MO DETAILS arrow_drop_down
Value for your money
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Quality of product or service
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Customer service
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Company trustworthiness
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Pros: Online system is easy to understand and intuitive, can communicate via email with loan originator over email, appraisal came back quickly. Cons: Does not have the most competitive rates or fees and could not match competitor rates, refused to transfer appraisal we paid for giving a BS excuse then when we pointed out it was indeed possible said he didn’t want to spend any more time on a loan he wasn’t going to close. So in summary, will never use this company to close in the future. Doesn’t have best rates nor best customer service.


Reviews for Ally Bank

Helpful Favorable Review

None Available

Helpful Critical Review

None Available

The Final Word

In addition to FHA loans and VA loans, NBKC offers HELOC (home equity line of credit) for consumers looking for that financial solution. And NBKC has brick and mortar branches for face-to-face service in Kansas and Missouri while Ally has none. Finally, NBKC is the #1 ranked company according to customer reviews. All things considered, NBKC is the better choice for mortgages. 

top choice

NBKC Bank
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