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Ocwen

-- Insufficient Reviews

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We may receive referral compensation from some of the companies on our site. This compensation does not impact their reviews or rankings. Why you can trust us

We may receive referral compensation from some of the companies on our site. This compensation does not impact their reviews or rankings. Why you can trust us

Ocwen

Is This Your Business?

3.3

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3.3

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Author: Kaitlyn Short

LAST UPDATED: March 4th, 2022

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User Reviews

Star Rating

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8 Reviews

Review Breakdown

5 grade

38%

4 grade

13%

3 grade

13%

2 grade

13%

1 grade

25%

Sentiment Criteria

Value

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Quality

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Service

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Ken

They have severla areas to improve on. One is to communicate better in areas where there may be questions by the customer. Soemtimes it was very hard to understand the person on the other libe when calling customer service. They do work well on loan modifications and try to reaolve any issues that may come up but the manager may not always be available and a an appointment is recommended.

6 years ago

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James

Horid Customer Service! I had to threaten a lawsuit just to get them to pay my property taxes and Honeowners Insurance out of my Escrow. Filed complaints with BBB. Nobody that Speaks and Understands English when you do actually talk to them.

6 years ago

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Michael Hagan

problems or complaints, good website and timely billing and response

6 years ago

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Brodrick Jones Riverview, MI

Always great and willing to help you wit your needs.

4 years ago

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Margie Hamilton

Never had any problems with them, just made my payments.

6 years ago

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Helen Wesley Fort Bragg, NC

I was allowed to refinance my mortgage when I fell behind for 3 mths.

3 years ago Edited September 14, 2021

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Ernest Lancaster Tacoma, WA

Somewhat distant > average customer skills and average loan servicing

6 years ago

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Mark Herwehe

Horrible. Only reason why I have them is my Mortgage has been sold many times.

6 years ago

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