Guild Mortgage Logo
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5 User Reviews
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Founded in 1960 in San Diego, California, Guild Mortgage is a nationwide home loan company. Guild Mortgage's services include local in-house processing, underwriting, and funding.

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The Good

  • In-House Services

In-House Services

Processing, underwriting, and funding of loans is done in-house. 

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The Bad

  • Lack of Transparency

Lack of Transparency

Guild Mortgage has not disclosed interest rates or closing costs on its corporate website, which can be a serious problem for consumers who would like to have an idea about what their rates and fees will be before actually applying for a loan.

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The Bottom Line

Guild Mortgage offers a great selection of loans, a low minimum credit score, and a mobile app. However, the company is not transparent about interest rates and closing costs on its website.

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Star Rating

3.2

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5 Reviews

Review Breakdown

5 grade

20%

4 grade

40%

3 grade

0%

2 grade

20%

1 grade

20%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Diane Adams Gadsden, AL

Went to Guild Mortgage for a new home loan. The loan officer refused to put in the loan amount I was comfortable with and infact double the amount I was looking to borrow. He wanted me to wait 6 months to “get me a better deal “. I was interested in a USDA loan, which he refused to pursue. I then went to another mortgage lender and was approved and ready to go in minutes.

8 months ago

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Ann Dickinson Lake Elsinore, CA

They are amazing in every way. From the very beginning they treated me with the utmost respect for which I was most grateful. I bought my first home in my 60s and I as a first time home buyer they walked me through each step of the way.

3 years ago

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keith Longview, TX

Great company. Had some issues during purchase but they are very responsive. Website is A1 and customer service is very helpful and friendly.

2 years ago

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Maggie Henderson, NV

Pathetic customer service. No follow through. Drag their feet and leave clients with no approval and out of their earnest money and appraisal fees. Use any other lender. Your time, money and efforts mean nothing to them. Find someone who will appreciate your business and work to earn it.

5 years ago

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Mark Rygh

Service is good, rates were OK. Closing was OK xxxxxxxxxxxxx

3 years ago

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