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CapCenter

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7.4

Overall Score

LAST UPDATED: September 21st, 2023

CapCenter is a licensed mortgage lender and real estate broker in Virginia, North Carolina, South Carolina, Maryland, and Washington, D.C. The company specializes in zero closing cost loans and offers conventional, FHA, VA, and Jumbo loans.

In addition to buying, selling, and refinancing homes, CapCenter helps borrowers secure home insurance. Through its in-house insurance team, CapCenter can help you find an insurance policy with competitive rates.

Keep reading to learn more about the company, or jump down to read CapCenter reviews.

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The Good

  • Get a Free Quote
  • Zero Closing Costs
  • Daily Updated Mortgage Rates
  • Mortgage Refinancing 
  • Home Equity Options
  • Insurance Quotes
  • Salaried Loan Consultants
  • Positive CapCenter Reviews

Get a Free Quote

To get an estimate of your rates, terms, and fees, you can get a free quote on the CapCenter website. This shouldn’t impact your credit score, but you will need to provide the location of your potential home, purchase price, down payment, and loan type. Upon providing this information your estimated savings and monthly payment should populate automatically.

Zero Closing Costs

One thing that sets CapCenter apart from many other mortgage lenders is that it has no closing costs. When you close on your mortgage loan, CapCenter will either waive or pay the fees that are typically associated with closing costs. Some of these fees include the following:

  • Origination fee
  • Appraisal fee
  • Credit report fee
  • Tax service fee
  • Title search fee
  • Insurance fees

Closing costs are typically 2 to 5 percent of your loan amount, resulting in a large payment when you close on your loan. Thus, the option to get a zero closing cost loan could save you thousands of dollars.

When you apply for a CapCenter loan, you will be required to pay an upfront Good Faith Deposit, which will be refunded before closing provided you close on your loan.

It is important to note that certain terms and conditions may apply, and it is your responsibility to speak with a CapCenter representative before closing on a home loan. For example, additional costs may apply if your credit score is below 740.

Daily Updated Mortgage Rates

CapCenter provides daily updated mortgage rates on its website. This isn’t common in the industry, but can be very helpful in giving you an idea of what rates you can expect if you choose to work with a company.

On the CapCenter website you can filter rates by location, loan purpose, loan amount, loan program, and loan term, allowing you to get an even better idea of what rates may be available to you based on your specific needs. 

It is worth noting that CapCenter’s rates are higher than you might see with other mortgage lenders, and the lowest advertised rate is typically reserved for those with excellent credit health.

Mortgage Refinancing

You can refinance your current mortgage with CapCenter with zero closing costs. The company offers conventional, FHA, VA, and jumbo loan refinancing options.

Home Equity Options

In addition to traditional refinancing options, you can also access your home equity with CapCenter — you can get a cash-out refinance, home equity loan, or home equity line of credit (HELOC).

CapCenter will cover traditional closing costs in most cases, but you may be responsible for a small cash-out fee that will vary depending on your property and loan type.

Insurance Quotes

In addition to purchase and refinance mortgage options, and real estate services, you can get an insurance policy through CapCenter’s in-house insurance team. This is a unique service that is not offered by many mortgage lenders, and it allows you to take care of everything required for a home purchase in one place.

Salaried Loan Consultants

All CapCenter loan consultants are salaried employees. This can be an indication of a higher level of service because loan consultants aren’t commission-based — they are less likely to be pushing sales to receive compensation on their end.

Positive CapCenter Reviews

CapCenter has a near perfect rating on Best Company as of December 2022, meaning the company has happy clients with good things to say. Positive CapCenter reviews mention the company's "great savings and customer service" and how the whole mortgage loan process was smooth, with full transparency on the part of the company.

Check out this positive CapCenter review from a client who had a great experience with the company:

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CapCenter Review — Robert from Chesterfield, VA

"Our loan consultant was transparent and friendly. There were no surprises prior to or after our closing, and I would highly recommend CapCenter to friends and family."

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The Bad

  • No ARM or USDA Loans
  • Not Licensed Nationwide

No ARM or USDA Loans

Compared to other, larger mortgage lenders, CapCenter offers a limited variety of loan types. While it does offer the loan types that will benefit the majority of homebuyers, it doesn’t offer adjustable-rate mortgage (ARM) loans or USDA loans.

Not Licensed Nationwide

CapCenter is only licensed to lend in the following states:

  • Virginia
  • North Carolina
  • South Carolina
  • Maryland
  • Washington, D.C.

If you don’t reside in any of the states listed above, CapCenter will not be an available mortgage lender option to you.

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The Bottom Line

CapCenter has zero closing costs, which could save you thousands of dollars in upfront costs on your mortgage. So if you’re looking to reduce upfront costs on your mortgage and you live in Virginia, North Carolina, South Carolina, Maryland, or Washington, D.C, CapCenter could be a good mortgage lender option for you.

However, if you have a credit score below 740, you may be required to cover certain costs that the Zero Closing Costs offer would typically cover.

You can also check rates and get a free quote on the CapCenter website, making it easier to estimate your mortgage rates and costs. CapCenter interest rates are higher than you might see with larger, online lenders, but that may not be a deal-breaker if you can save on closing costs.

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Star Rating

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4.9

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11 Reviews

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91%

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9%

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Verified Customer

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Review Source

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Mohamed Omer Bunker Hill, WV

Great savings and customer service. It was my first time purchasing a home and I used capcenter for their realty, mortgage, and insurance services. The transaction was smooth and no closing cost on top of a great rate and perk for using their own real estate agents. Not sure why anyone would go anywhere else!

2 years ago

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Reply from CapCenter

Thank you for sharing your review, Mohamed! We are delighted to hear that you had a great experience with us and we appreciate your business.

Mar. 10th, 2022

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Robert Chesterfield, VA

Our loan consultant was transparent and friendly. There were no surprises prior to or after our closing, and I would highly recommend CapCenter to friends and family.

2 years ago

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Reply from CapCenter

Thank you for sharing your review, Robert! We are so happy to hear that you had a great experience with us and we appreciate your business.

Mar. 16th, 2022

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Carla Bryson Fort Mill, SC

The team I worked with was phenomenal. They were there to answer my questions both before and after the closing. There was no question or concern that went unaddressed.

2 years ago

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Reply from CapCenter

Thank you for sharing your review, Carla! We are thrilled to hear that you had a great experience with us and we appreciate your business.

Mar. 10th, 2022

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Andy Latham Charlotte, NC

Smooth process, great people, excellent rate, and didn't pay any closing costs! I have used CapCenter 3 times now and have had the same great experience each time!

2 years ago

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Reply from CapCenter

Thank you so much for sharing your review, Andy! We are thrilled to hear you had a great experience with us and we appreciate your business.

Feb. 23rd, 2022

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J Adams Charlotte, NC

I have used CapCenter several times for my initial mortgages and refinances. I love this company and what they do. One of my refi’s was so easy it was ridiculous since they already had most of my information. Oh and it didn’t cost me a dime. I hope to use them again in the near future for my next refinance!

1 year ago

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Stephen Wayne Bell Richmond, VA

Easy, fast, low stress experience. I felt I was in trustworthy hands from application to close

2 years ago

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Reply from CapCenter

Thank you for sharing your review, Stephen! We are delighted to hear that you had a great experience with us and we appreciate your business.

Mar. 10th, 2022

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Nathania Allison Richmond, VA

I had a really smooth experience with realty and the loan side. I saved so much money!

2 years ago

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Reply from CapCenter

Thank you for sharing your review, Nathania! We are so happy to hear that you had a great experience with us and we appreciate your business.

Mar. 10th, 2022

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Ben Dalton Richmond, VA

Great, easy experience. Plus I save thousands by not paying closing costs.

2 years ago

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Reply from CapCenter

Thank you for sharing your review, Ben! We are delighted to hear that you had a great experience with us and we appreciate your business.

Mar. 16th, 2022

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Farrell McGurl Richmond, VA

Seamless process, great deal. I was never unsure where I was in the process. Great Closer!

2 years ago

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Reply from CapCenter

Thank you for sharing your review, Farrell! We are thrilled to hear that you had a great experience with us and we appreciate your business.

Mar. 10th, 2022

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Mary Chris Werner Glen Allen, VA

It was a smooth process and I saved some money!

2 years ago

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Reply from CapCenter

Thank you for sharing your review with us, Mary! We are delighted to hear that you had a great experience with us and we appreciate your business.

Mar. 16th, 2022

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M. Scott Mechanicsville, VA

They have everything you need under 1 roof

2 years ago

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Reply from CapCenter

Thank you for sharing your review, M.! We are so happy to hear that you had a great experience with us and we appreciate your business.

Mar. 10th, 2022