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Medical Guardian Reviews

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7.4

Overall Score

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JimStaudt

Seems to work as advertised, although it is a little expensive

6 years ago

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ElaineKoza

Representatives on the phone were very informative and helpful

6 years ago

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Janell Lawhon Arlington, TX

I like it because they call me immediately when I test it, though I haven't had to use it so far.

7 years ago

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Darrell Condit Fresno, CA

They are quick to respond/alert to a possible problem.

7 years ago

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HOWARD Denville, NJ

Generally good quality, I'm a new member and are not very familiar yet.

7 years ago

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Amelia M. Theisen Lake Mary, FL

It's doing it's job and I should test it once a monty

7 years ago

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Jamie Ashley Davis, OK

They have some serious response time. It's good.

7 years ago

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Zena Tapia Charlotte, NC

They sent medics to help me get off the ground.

7 years ago

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C Brady Orlando, FL

Best device, customer service is in America

7 years ago

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Mrs. Follett

Kind and courteous on phone. Delivered as promised.

7 years ago

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Seamus Naples, FL

Thorough explanation of the device and subscription.

7 years ago

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Beverly Cowan Aliquippa, PA

Easy to set up and easy to see in the dark

7 years ago

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Suea New York, NY

So far there are no problems with the device or service.

7 years ago

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Chantilly Ortiz Sonora, CA

Easy to use. comfortable and worked perfect when we needed it to.

7 years ago

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Garry S

They answered my questions and were attentive

7 years ago

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Jason Boise, ID

When my mother needed help, they got her the help that she needed.

7 years ago

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mitchell Fishersville, VA

clear, concise regarding services and how to utilize them.

7 years ago

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mine

Moments after the testing was completed, got a false alert including primary contact and local fire Dept showing up at my door

7 years ago

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no one Mckeesport, PA

Because I cancel my subscription and send them the equipment back to them and they didn't refund me. I wouldn't recommend this to anyone.

7 years ago

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B. Davison Houston, TX

Always will to assist in answering questions when called

7 years ago

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bailey Burnt Hills, NY

have had no problems; associate responds immediately

7 years ago

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PEGGY Springfield, MA

THEY RESPONDED RIGHT AWAY WHEN WE CALLED FOR HELP

7 years ago

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Dorothy Rossmann Roselle, NJ

The quick response time. It is easy to use.

7 years ago

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Mrs G Union, NJ

Button to hard to press for my senior took a course le of rings for some one to pickup

7 years ago

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Cecil Hite Holden, MO'

I always use it, when I'm in the bathtub or taking a shower, just in case of a fall. I am very happy with it.

7 years ago

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Letha Thompson El Dorado, KS

Their customer service representatives are very good.

7 years ago

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Anonymous Queen Creek, AZ

Just had to use them and the system worked perfectly.

7 years ago

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GENE Gulfport, MS

Tests are quickly answered, but we really hae service to use th

7 years ago

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Mike Nederostek

Great service and service support from the phone contacts

7 years ago

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Jo Hai Minneapolis, MN

Mobility of unit. GPS. Info for preparedness for METs very specific.

7 years ago

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Mary McBride Saint Louis, MO

Have not had to use them,but they have been professional.

7 years ago

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RJK Cottonwood, CA

I don't like the blinking light. Material backing coming off.

7 years ago

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Kathy Kelley New Martinsville, WV

I cant cancel my unit, I tried several times to now success.

7 years ago

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Eugene Kerrick New Albany, PA

The company has been very responsive to my needs.

7 years ago

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Michele frye and Wayne Peacock New Orleans, LA

always respond promptly easy to use never have any problems

7 years ago

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Sarah Buckingham Dyer, TN

very pleased thus far. good service and price is good

7 years ago

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JMS Clinton Township, MI

Good response time when I test the unit. Friendly.

7 years ago

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Gordon Leiter Rome, GA

It is easy to use and gives me a real sense of security

7 years ago

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Ethelene Key Port Lavaca, TX

I was supposed to be billed each month. I see that they are debiting my account.

7 years ago

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Mae Blythewood, SC

So far, I'm good to go with my device. I haven't had any problems. I even take a shower with it, and it's pretty good.

7 years ago

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Janet A

very competitive service. others have same service and are more moderately priced.

7 years ago

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Margret S

Would like to see a longer charge on battery or an easier way to charge it

7 years ago

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Patricia K

Their customer service is impeccable

7 years ago

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Janise C

They were as advertised, responding to a potential fall.

7 years ago

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Janet J

The equipment is small and reliable.

7 years ago

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Victoria A

Good device, good custumer service

7 years ago

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Jack L

I rate them a 10 for their Instant replies.

7 years ago

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Katharine J

Haven't had to use it . But easy to install. I'm happy with what it does so far for my Mother. Peace of mind.

7 years ago

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Melvin Pa

Works great. Excellent customer service.

7 years ago

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Mary W

Customer service is top notch.

7 years ago