Name: Medical Guardian
Rating: 4.5

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Verified Customer

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Julie Rhodes Edgewater, MD

They are quick to take action and excellent on follow-up!

5 years ago

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Bobby Connellys Springs, NC

No problems press button and someone checks on me

5 years ago

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Shirley M New Port Richey, FL

They are very efficient and professional.

5 years ago

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Marie Pfaff Greeneville, TN

Convenient, easy to access help if/when needed.

5 years ago

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Charlotte Feldman Berea, OH

From the day I first called them to get information, I have reached knowledgeable, well-spoken helpful people.

5 years ago

Reply from Medical Guardian

Hi, Charlotte. Thank you for your review. We are glad that your experience talking to agents has been positive. Please let us know if there is anything else we can do for you.

Jun. 17th, 2020

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Verified Customer

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Norma Bedford, IN

Ease of use. Like the necklace. It's convenient.

5 years ago

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Patsy Addison, IL

They were very good at explaining it and what it does.

5 years ago

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Anonymous San Clemente, CA

It's convenient. I haven't had much of an opportunity to be out too much.

5 years ago

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Shirley Killeen, TX

I test it once a month. I like it because people can keep in touch.

5 years ago

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John And Madeline Yuma, AZ

It works. We t ested every time. I've had to change the rubber, which is very irritating.

5 years ago

Reply from Medical Guardian

Hi, John and Madeline. Thank you for your review. We are sorry that you've found the experience of wearing your current device to be less than satisfactory. If you need a replacement, please contact Customer Care at 800-313-1191 for assistance. Thank you.

Jun. 5th, 2020

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Verified Customer

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Elaine Saint Robert, MO

It's easy to put on and it works. I don't dislike any of it.

5 years ago

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Frances Morrisville, PA

I've accidentally set it off and I get prompt response.

5 years ago

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Anonymous West Palm Beach, FL

It's very reliable so far and I'm very happy.

5 years ago

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Anonymous Harrison, TN

I like it, but its a little heavy.

5 years ago

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Anonymous Encino, CA

I like everything about this. They answered right away.

5 years ago

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Kenneth Alton, IL

It's fine and small to carry around. I don't use it much.

5 years ago

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Nancy Denver, CO

They were very helpful. It was used once for my mother and it worked well.

5 years ago

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Willie San Antonio, TX

Their customer support was perfect and professional. I'm very pleased with it.

5 years ago

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Shirley Marshfield, WI

It's really easy to use. They've been very responsive.

5 years ago

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Jacqueline Sun City, AZ

It was very simple to use. They were very prompt and helpful.

5 years ago

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Laura Newberry, FL

It's very simple to use. We tested it once since we got it.

5 years ago

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Stella Lexington, KY

I have tested it and it works fine. I enjoyed having them.

5 years ago

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Anonymous Clearwater, FL

My son tested it all the time. Customer service is fine.

5 years ago

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Marion Parker Bowie, MD

The equipment and customer service are first rate.

5 years ago

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Dolores Dauenheimer Mooresville, NC

Good sales pitch, good reviews, not pushy.

5 years ago

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Anonymous Anaheim, CA

Good exercise and sturdy product doesn't slide around

5 years ago

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Tina Geiss

easy to use and excellent customer service

5 years ago

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Jean Janssen

Seems very reliable and the people are caring and friendly

5 years ago

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Robert

Answer quickly and very helpful when in need

5 years ago

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Linda Funes

Helpful friendly people. Easy to set up and use.

5 years ago

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Slyvia Caparelli age 92

Easy to use and majes me feel safe to live alone

5 years ago

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J Walker

Ease of wearing. Confidence when I am home alone.

5 years ago

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Sumiko Santaniello

It is the secure feeling and very easy to install and use.

5 years ago

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Dyann Munoz

It is heavy on the neck. It is easy to use. I just wish it wasn't so heavy.

5 years ago

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Margaret Novaria

Easy to use, easy to get ahold of the company

5 years ago

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Veronica Teshera

its trouble free - easy to maintain and charge the battery.

5 years ago

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John Jackson, MS

I've had good assistance and it's convenient

5 years ago

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James R Export, PA

I tested it and the response was very quick.

5 years ago

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Anonymous Indianapolis, IN

I tested it by mistake I got very prompt response.

5 years ago

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Rosalee Manteca, CA

It's simple and easy to use and get's the job done.

5 years ago

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anonymous

I've tested it and they answered right away.

5 years ago

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Mary

It doesn't hold a charge for very long at all but I like the security.

5 years ago

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Shirley

I tested it and the people came on promptly, I was happy with that.

5 years ago

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anonymous

It seems to be ok but a little over responsive.

5 years ago

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Burton Owosso, MI

hey were real good when I test it

5 years ago

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Rita Gibsonia, PA

I don't like the the battery runs out. I use it every day and sometimes it runs out of beat. I have to put it in the thing all the time.

5 years ago

Reply from Medical Guardian

Hello Rita, thank you for your review. Your feedback and concerns are very important to us. We're going to send you a private message requesting your contact details and account-specific information so we can investigate your battery issue. Thank you!

Apr. 2nd, 2020

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Jacqueline Butler

When I test the System all was ok and all my equipment is working well

5 years ago

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Anna Hane

Every time my mom needed it, you were right there

5 years ago

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Todd Kruger

Everything working as advertised. Kind and friendly people.

5 years ago

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Debra

Very responsive very responsive very responsive

5 years ago

Medical Guardian Reviews