Name: Medical Guardian
Rating: 4.1

check_circle

Verified Customer

star star star star star

Gertrude Lavway

My mom feels more secure and itâ€™s easy to use

4 years ago

check_circle

Verified Customer

star star star star star

Tonya Hughes

Accessible and excellent Customer Service

4 years ago

check_circle

Verified Customer

star star star star star

Joan Homestead

I have 3 devises so have many options on how to use them.

4 years ago

check_circle

Verified Customer

star star star star star

Peninnah Dâ€™Ambrosio

Costumer service ,availability , battery life.

4 years ago

check_circle

Verified Customer

star star star star_border star_border

Joseph Leputa

it should have better reception to talk to medical guardian. they can't always hear me.

4 years ago

Reply from Medical Guardian

Hello, Joseph. Thank you for your review. We are sorry that you had a less than satisfactory experience. We're going to send you a private message to collect some account-specific information so that we can investigate this for you. Thank you!

Oct. 6th, 2020

check_circle

Verified Customer

star star star star star

Juanita P. Casanova

Excellent response time in time of emergency

4 years ago

check_circle

Verified Customer

star star star star star

Anonymous

I tested it when I first got it. I like that it's simple.

4 years ago

check_circle

Verified Customer

star star star star star

Bill

So far everything is okay. It works fine when I test it.

4 years ago

check_circle

Verified Customer

star star star star star

DC

Tested it and it worked fine. I like the security I feel.

4 years ago

check_circle

Verified Customer

star star star star star

Michael

Everybody should have one of these. It works if I need it.

4 years ago

check_circle

Verified Customer

star star star star star

Anonymous

The convenience of having it around neck is comfortable.

4 years ago

check_circle

Verified Customer

star star star star star_border

Anonymous

The device is handy. When I accidentally set it off, everything went fine.

4 years ago

check_circle

Verified Customer

star star star star star_border

Delores

Itâ€™s compact. The response when the alert button is a

4 years ago

check_circle

Verified Customer

star star star star star

Daniel Mullery

Professional manner in conducting business

4 years ago

check_circle

Verified Customer

star star star star star

Tony Roberts (for Wilma)

Quick delivery. Easy install. Tested use went well.

4 years ago

check_circle

Verified Customer

star star star star star

Wayne Doherty

Very quick response of purchase and very easy to install

4 years ago

check_circle

Verified Customer

star star star star star

Leona Webb

Very satisfied. Easy to use and extremely comfortable.

4 years ago

check_circle

Verified Customer

star star star star star_border

Louis Jackson

Havenâ€™t had to use it yet but service and setup was very good.

4 years ago

check_circle

Verified Customer

star star star star star_border

Shirley A Rodgers

Not that quick with responseâ€”hit in error but slow response

4 years ago

check_circle

Verified Customer

star star star star star

Linda

Excellent customer service. Prompt delivery.

4 years ago

check_circle

Verified Customer

star star star star star

Frank Albany

Easy set up and prompt response. Very clear instructions.

4 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Naaila

The knee brace they sent me does not fit my leg. It always bounces when I stand up. I am not being helped in time when I fall down.

4 years ago

Reply from Medical Guardian

Hi, Naaila. Thank you for your review. We are sorry to hear about your leg brace. Unfortunately, Medical Guardian does not sell knee braces. Please contact the provider of this equipment. Thank you.

Sep. 28th, 2020

check_circle

Verified Customer

star star star star star_border

Anonymous

Nobody is perfect but the device is functioning properly and light weight.

4 years ago

check_circle

Verified Customer

star star star star_border star_border

Helen

I like it a lot except I asked for a wrist bracelet and never got that but a necklace instead.

4 years ago

Reply from Medical Guardian

Hello, Helen. Thank you for your review. We would be happy to discuss your concern in more detail. We're going to send you a private message to collect some account-specific information so that we can investigate this for you. Thank you.

Oct. 6th, 2020

check_circle

Verified Customer

star star star star star

Gina Dickens

Great response excellent customer service

4 years ago

check_circle

Verified Customer

star star star star star

Judy Sorensen for John D. Sorensen Palm Harbor, FL

Easy set up and use. Easy to understand.

4 years ago

check_circle

Verified Customer

star star star star star

Harold Corn Bradford, IL

Outstanding service. It has worked like they said it would.

4 years ago

check_circle

Verified Customer

star star star star_border star_border

Andrew Clark Covington, LA

I have not tried it except to set it up and it took to long for the operator to answer

4 years ago

Reply from Medical Guardian

Hi, Andrew. Thank you for your review. We are sorry that the response time during your initial test was less than satisfactory. Please contact Customer Care at 800-313-1191 for assistance. Thank you.

Sep. 11th, 2020

check_circle

Verified Customer

star star star star star

Carol West Covina, CA

Easy to use devices and quick response to problems.

4 years ago

check_circle

Verified Customer

star star star star star

John Stepchuk Wexford, PA

They respond quickly and professionally.

4 years ago

check_circle

Verified Customer

star star star star star

Florence Sandifer, daughter-in-law of patient Washington, GA

Great security while we are gone and patient is alone

4 years ago

check_circle

Verified Customer

star star star star star

Marilyn Falcone Jacksonville, FL

Easy to wear, easy to charge, easy to contact.

4 years ago

check_circle

Verified Customer

star star star star star

James Stewart Lumberton, MS

They answer n seconds after pressing button

4 years ago

check_circle

Verified Customer

star star star star star_border

Joseph Schaberger Grayslake, IL

Best value for the money. Very cordial sales person made it easy to enroll.

4 years ago

check_circle

Verified Customer

star star star star_border star_border

Carole

Customer support took a while to answer the phone, I waited over an hour to get my call answered.

4 years ago

Reply from Medical Guardian

Hello Carole! Thank you so much for the feedback and we're sorry to hear that you found your experience to be less than satisfactory. If you need help with a Customer Care inquiry then please let us know, and answer the following private message with the number you would like called, and your ideal time to answer. Thanks for the feedback Carole, and have a great day!

Aug. 20th, 2020

check_circle

Verified Customer

star star star star star

William Belle Vernon, PA

I feel confident wearing it and it is comfortable.

4 years ago

check_circle

Verified Customer

star star star star_border star_border

Meta Shelton, CT

Not too keen on wearing it on my neck all the time. It seems kind of heavy. They answer right away.

4 years ago

Reply from Medical Guardian

Hello Meta! Thank you so much for your feedback! If you'd be interested in a different product that is more comfortable for you I am sure we have other options that might suit you better! Thank you for choosing Medical Guardian and thank you so much for the feedback! Have a great day!

Aug. 20th, 2020

check_circle

Verified Customer

star star star star star

LJ Jenison, MI

It is convenient to use their medical alert device.

4 years ago

check_circle

Verified Customer

star star star star_border star_border

Ferne Lake Zurich, IL

I think it is kind of expensive but other than that, it works and I got what I needed.

4 years ago

Reply from Medical Guardian

Hello and thank you so much for the feedback! If there's anything we can do to earn your 5-star approval then please let us know. Otherwise, we are happy that you chose us to protect you, and thank you so much for your time! Have a great day!

Aug. 20th, 2020

check_circle

Verified Customer

star star star star star_border

J P Tulsa, OK

It always works when I test because of the 24 hour protection.

4 years ago

check_circle

Verified Customer

star star star star star

Lawrence

excellent service and product very happy with this service

4 years ago Edited January 10, 2024

check_circle

Verified Customer

star star star_border star_border star_border

Anonymous North Port, FL

All the people on the phone are only at the other end of the country. I want more local people. It does work good.

4 years ago

Reply from Medical Guardian

Hello and thank you so much for the feedback! If there's anything we can do to earn your 5-star approval then please let us know. Otherwise, we are happy that you chose us to protect you, and thank you so much for your time! Have a great day!

Aug. 20th, 2020

check_circle

Verified Customer

star star star star star

Harriet Oliff Tallahassee, FL

Quick response. Friendly staff. Easy to use.

4 years ago

check_circle

Verified Customer

star star star star star

Nancy Harbison Hensley, AR

Prompt with call in test response at this time

4 years ago

check_circle

Verified Customer

star star star star star

Lisa Adnet Spokane, WA

Excellent customer service and reliable product/service.

4 years ago

check_circle

Verified Customer

star star star star star

John Athens, GA

I’ve tested the device and it was fine. It seems to work.

4 years ago

check_circle

Verified Customer

star star star star star_border

Anonymous Baton Rouge, LA

Medical guardian is a bit expensive but it makes you feel safer.

4 years ago

check_circle

Verified Customer

star star star star star_border

Edith Clinton, WA

Mostly I like medical guardian, it is a good thing to have in case I need help.

4 years ago

check_circle

Verified Customer

star star star star star

Dolores South Bend, IN

It tested fine. It's a little heavy around my neck.

4 years ago

check_circle

Verified Customer

star star star star star

Anonymous Pompano Beach, FL

I have used it twice already so can say it works.

4 years ago

Medical Guardian Reviews