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Medical Guardian Reviews

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7.4

Overall Score

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Joan Roseland, NJ

I got immediate help when I pressed the button on my neck lanyard.

3 years ago

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Howard Quinn Hopkins, MN

Fast response. Excellent determination or transportation needed.

3 years ago

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Gladys Cardwell Bonham, TX

They answer quickly when I have tested it. Fortunately I have not needed to call for help.

3 years ago

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Fritz Melbourne, FL

I like that the device goes anywhere. There's a quick response when I use it.

3 years ago

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Delores Monett, MO

It's convenient. I have only tested it once and they answered quickly.

3 years ago

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Dolores Owens Cross Roads, AL

It worked when we tested it, and they answered right away. We've never had to use it yet.

3 years ago

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Barry Troy, MO

I've tested it and I've been really satisfied with the test.

3 years ago

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Louise Irmo, SC

I like that its easy to wear and I haven't used it that much but it gives me security

3 years ago

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Wayne Saint Paul, MN

I have it with me all the time. I fell down one time and had to get a call. It's been good.

3 years ago

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Elinor Haynes Washington Court House, OH

They have been very helpful with any concern I have with it

3 years ago

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Carmella Lewis Springfield, PA

Easy to use. Cheery staff. Easy to charge and no problem to wear.

3 years ago

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Ronald Stancavage Pompano Beach, FL

Good Quality product. Good Customer service. I feel safer with it.

3 years ago

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Glenn Bromley Ludington, MI

It's a great comfort know I'm a button away from help should I need it.

3 years ago

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Nell Jackson, AL

The thing that I like about Medical Guardian is that I feel safe with it. It stays charged long.

3 years ago

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Lorian Rock Island, IL

The price is higher than others but it is very convenient and very good.

3 years ago

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James Virginia Beach, VA

I’ve tested it twice and it is convenient around my neck.

3 years ago

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Joyce Kodak, TN

They answer very quickly and it is small and easy to use. It is very good.

3 years ago

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Anonymous Marine City, MI

This is nice and handy. Any time we call, they have been right there.

3 years ago

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Sara New York, NY

I was impressed by how quickly my call was answered when I pushed the button by mistake.

3 years ago

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Elizabeth Cumming, GA

It’s there for an emergency. It works well when we test it.

3 years ago

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Anonymous Sebring, FL

Seems to be very accurate. The people are very prompt and polite.

3 years ago

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Carl Knoxville, TN

The day I got the unit, I fell and used it and the response time was fast.

3 years ago

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Juene

I like the light on it that reminds you when to charge it. It’s been fine.

3 years ago

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Raydell Whitney, TX

The people who answer have very pleasant voices. It is handy.

3 years ago

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Beverly Sun City West, AZ

Simple to activate and easy to get responses. They were so helpful.

3 years ago

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Anonymous Deming, NM

Awkward around the neck because it gets tangled sometimes but it works okay.

3 years ago

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Anonymous Salt Lake City, UT

Very happy with customer service. Our equipment came right away. Response is immediate.

3 years ago

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Anonymous Richmond, MO

I got bruises from the bracelet. It took two to three minutes for someone to come on when I accidentally set it off.

3 years ago

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Jenny H. Birmingham, AL

I feel secure now and the mini is so lightweight, it's wonderful.

3 years ago

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Barbara Cumming, GA

Response was instantaneous . 3 miss hits on button but response was immediate.

3 years ago

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Phyllis Ross Boise, ID

It is handy and easy to use. The persons I have talked to have been great.

3 years ago

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Jennifer elliott Prestonsburg, KY

My father fell and the call and people handled the situation perfectly!

3 years ago

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Zoe Jones Macon, GA

Efficient and very personable staff. Good product sent to us

3 years ago

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Shelly Bel Air, MD

The representative was very helpful. The product was what I was looking for.

3 years ago

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C. Parker Staten Island, NY

Always available to answer questions and a reliable device to count on

3 years ago

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Linda Renfrew, PA

Have been there to assist me 6 times now to call the appropriate contacts.

3 years ago

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Nat Prince George, VA

Easy installation, great deal if paid in full for one year

3 years ago

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Nellie Brandt Paola, KS

The only reason it’s not five stars is because the pendant is heavy on my neck.

3 years ago

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David L. Thomas Massena, NY

Courteous, monthly checks very professional , small button-speaker, good price

3 years ago

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Lisa Polos Saint Paul, MN

I am impressed with the level of communication in setting up the system and their response time.

3 years ago

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PEGGY VICKERS Goose Creek, SC

MY MOM ACCIDENTLY PUSHED HER BUTTON WHEN CLEANING. RESPONSE WAS VERY FAST.

3 years ago

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Mary Ann Dobrinic De Land, FL

Needs to be changed in 1-2 days. Should hold charge longer. Called and was sent a new charger that has not helped.

3 years ago

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Reply from Medical Guardian

Greetings and thank you so much for your review. The battery life can be dependent on usage, but we are so glad you chose us to keep you protected and help maintain your peace of mind. If you have any other comments or questions then please let us know, and thank you again for the review. Have a great day!

Feb. 16th, 2021

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Carol Mcclure North Kingstown, RI

The unit Performed exactly as expected for my and the results were perfect.

3 years ago

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Patrick New Britain, CT

My Mom needed help and they came very quickly to help her They were great

3 years ago

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Theresa DellaMaggiore San Jose, CA

very professional and helpful personnel very prompt to respond to our alerts

3 years ago

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Lynn Cooper Glassboro, NJ

I wish it had a longer battery life. I find I have to charge it at least every other day.

3 years ago

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Reply from Medical Guardian

Greetings and thank you so much for your review. The battery life can be dependent on usage, but we are so glad you chose us to keep you protected and help maintain your peace of mind. If you have any other comments or questions then please let us know, and thank you again for the review. Have a great day!

Feb. 16th, 2021

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Anonymous Janesville, WI

I haven't had it long, but I've tested it twice and it works.

3 years ago

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Rose P. Levy Kennesaw, GA

Service has been very satisfactory. Would recomend to others.

3 years ago

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Karin MacKinney Saint Paul, MN

I like medical guardian, but wish it had a microphone in the pendant like some of them do.

3 years ago

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Pat cheek Ashland, KY

Seems a little slow in calling 2 check if we r ok. Thought it would b speedier. Fortunately it was not an emergency

3 years ago

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Reply from Medical Guardian

Greetings and thank you so much for your review. We are sorry that you found your service to be less than satisfactory. In order to continue to improve and check your monitoring speeds be sure to run tests monthly, or however frequently you desire to help maintain your peace of mind. Thank you for choosing us and if there's anything we can do to earn your 5-star satisfaction then please let us know. Have a great day!

Feb. 16th, 2021