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Saatva

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6.5

Overall Score

Author: Kaitlyn Short

LAST UPDATED: July 19th, 2024

Saatva, founded in 2010, focuses on using eco-friendly materials to design and create its mattresses. The company offers competitive pricing on a variety of mattress types, ensuring that customers can find a mattress that will meet their specific needs.

Today, Saatva is comprised of 19 factories throughout America, fabricating its patented products, as well as 135 fulfillment centers that deliver its mattresses. With its team of professional online representatives, Saatva is able to bring its environmentally friendly brand to consumers across all 50 states.

Keep reading for pros and cons, plus Saatva mattress reviews from real customers.

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The Good

  • Eco-Friendly Mattress
  • Competitive Pricing
  • Variety of Mattress Options
  • Chiropractor Approved
  • Free White Glove Delivery
  • APR Financing Options
  • 365-Day Home Trial
  • Lifetime Warranty
  • Luxury Comfort Levels

Eco-Friendly Mattress

The Saatva company has a focus on environmentally friendly mattress materials and the company has been recognized for its commitment to sustainability. Its mattresses have an organic cotton cover, its pillow-top foam is CertiPUR-US certified, and innerspring mattresses use recycled steel rod coils.

On top of that, the Saatva Classic uses a natural thistle barrier as flame retardant. This is a fiber mesh made from wood pulp and polyester. It makes your mattress flame retardant without sprayed chemicals.

While the mattress isn't 100 percent organic, the company takes steps to use eco-friendly materials. For example, its foams use at least 30 percent corn or soy oil, Visco memory foam, and kevlar thread. The mattress cover is also treated with Guardin, a botanical antimicrobial product.

Competitive Pricing

Saatva Classic Mattress pricing range from $799-$1,499, with three comfort options:

  • Plush Soft mattress — Softer foams and extra pillow top padding. It is ideal for side sleepers.
  • Luxury Firm mattress — This model is designed to feel like a luxury hotel mattress. It's also the most popular, preferred by 82% of customers.
  • Firm mattress — Firmer feel like you are floating on top. The company recommends this for people who are looking for an extra firm mattress.

All three are luxury hybrid mattresses, meaning that they combine foam with an innerspring support system.

After you decide which comfort level you want, you can also choose between the 11.5 inch model and the 14.5 inch model, if you like a higher profile mattress.

Variety of Mattress Options

The Saatva Classic mattress is a luxury hybrid mattress with two layers of coils. While the average queen size mattress has 700 coils, Saatva's has 1,300. These include individually wrapped and hourglass hand-tied steel coils. The model also features foam encased edge support and the option for a Euro pillow top.

In addition to the Classic, Saatva also makes several different mattress lines. Here is a quick breakdown of the different options:

  • Loom & Leaf mattress — comes in Relaxed Firm and Firm options. It has a support layer, premium memory foam, a gel cooling foam layer, and quilted cotton cover.
  • Zenhaven mattress — a Talalay latex mattress with organic cotton and New Zealand wool for cooler sleep.
  • Saatva HD mattress — a luxury hybrid innerspring mattress meant for people who weigh 300-500 pounds. It combines a base of steel coils, contouring comfort layers of memory foam and support foam, Talaylay latex, and an organic cotton pillow top.
  • Solitaire mattress — an adjustable air mattress with gel-infused memory foam, Talaylay latex, and an organic cotton pillow top offers adjustable pressure relief, for multiple sleeping positions.

Saatva mattresses are available in all of the traditional sizes: Twin, Twin XL, Full, Queen, King, and California King. A mattress foundation and adjustable base are also available.

Chiropractor Approved

The Saatva Classic is endorsed by the Congress of Chiropractic States Associations. These beds have reinforced lumbar support in the middle third of the bed that is twofold. It uses both active wire support and high-quality memory foam for your lower back.

On top of that, the dual support coil system is designed to help people with back problems.

Free White Glove Delivery

With Saatva, shoppers get free white glove delivery and mattress removal. Many other mattress companies offer free delivery, but most of the time, this equates to bed-in-a box, ground shipping delivery, where you have to carry a large, heavy box into your home from the porch.

White Glove means that there is a real delivery team that carries your mattress into your home during a scheduled appointment window. They also offer free setup and old mattress removal, if you wish.

APR Financing Options

Saatva mattress company wants to make every customer's shopping experience as pleasant as possible, and that includes offering a variety of payment and financing options to suit their specific needs.

Saatva offers one of the best APR financing options in the industry at 19.99 percent.

365-Day Home Trial

Saatva provides a 365-day home trial on all of its mattresses and products. Thus, if you aren't satisfied with your purchase, you have the option to return your Saatva mattress at any time within the first year after purchase. This gives a customer the time to really know if you like the mattress or not.

If you choose to return your mattress, Saatva will pick it up and issue you a refund (less $99 transportation cost). This type of policy always helps when you are buying a mattress online. You want to make sure that you can get a good night's sleep, without wasting hundreds of dollars.

Lifetime Warranty

Saatva offers a lifetime warranty on its mattresses. Other mattress companies typically only offer a manufacturer's warranty for purchased products.

Luxury Comfort Levels

Saatva aims to be the best online luxury mattress company. It offers advanced comfort levels on all of its mattresses. For example, a customer can choose from the following options on the original Saatva luxury mattress:

  • Plush Soft — This comfort level layers individually wrapped coils with softer and conforming foams to create a mattress that hugs to your body while you sleep.
  • Luxury Firm — This comfort level offers the perfect balance of cushion firm and contouring support. This assures proper spinal alignment with their premium foam cushion layers for the most comfortable sleep experience.
  • Firm — This comfort level creates a mattress that floats your body on the mattress as you sleep. When you lie down you will feel an initial plushness quickly followed by the firm support you desire.

This type of personalization isn't commonly offered by direct to consumer online mattress retailers.

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The Bad

  • $99 Transportation Cost

$99 Transportation Cost

We love that Saatva offers awesome in-home delivery for free. What customers should be aware of is that this level of service causes a full refund to be out of the question. Even with the 180-day sleep trial, you can get a full refund, less $99 for transportation costs.

This means that it isn't a risk-free trial. This fee covers delivery and pickup gas plus labor costs.

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The Bottom Line

Saatva mattresses have one of the best APR financing options in the industry, which is great for those looking for a company that offers APR financing. Saatva mattresses offer a variety of firmness options, advanced comfort level technology, a lifetime warranty, and a 365-day return policy, in the case that you aren't satisfied with you purchase.

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Star Rating

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4.6

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33 Reviews

Review Breakdown

5 grade

73%

4 grade

18%

3 grade

3%

2 grade

3%

1 grade

3%

Sentiment Criteria

Value

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Quality

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Service

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Sue Steneken Lewiston, ID

Love the customer service; hated the split king Solitaire. The first night I knew I made a mistake. If you like to cuddle, you won’t be able to. There is a black hole in the middle of the bed and the edge gives a sensation that you will roll off. Very little of the king sized bed can be used. Luckily, customer service is excellent and they immediately allowed me to make an exchange to the Saatva Classic. Praying this bed will allow for more use of the bed, including being near my partner.

3 years ago