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Saatva

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6.5

Overall Score

Author: Kaitlyn Short

LAST UPDATED: July 19th, 2024

Saatva, founded in 2010, focuses on using eco-friendly materials to design and create its mattresses. The company offers competitive pricing on a variety of mattress types, ensuring that customers can find a mattress that will meet their specific needs.

Today, Saatva is comprised of 19 factories throughout America, fabricating its patented products, as well as 135 fulfillment centers that deliver its mattresses. With its team of professional online representatives, Saatva is able to bring its environmentally friendly brand to consumers across all 50 states.

Keep reading for pros and cons, plus Saatva mattress reviews from real customers.

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The Good

  • Eco-Friendly Mattress
  • Competitive Pricing
  • Variety of Mattress Options
  • Chiropractor Approved
  • Free White Glove Delivery
  • APR Financing Options
  • 365-Day Home Trial
  • Lifetime Warranty
  • Luxury Comfort Levels

Eco-Friendly Mattress

The Saatva company has a focus on environmentally friendly mattress materials and the company has been recognized for its commitment to sustainability. Its mattresses have an organic cotton cover, its pillow-top foam is CertiPUR-US certified, and innerspring mattresses use recycled steel rod coils.

On top of that, the Saatva Classic uses a natural thistle barrier as flame retardant. This is a fiber mesh made from wood pulp and polyester. It makes your mattress flame retardant without sprayed chemicals.

While the mattress isn't 100 percent organic, the company takes steps to use eco-friendly materials. For example, its foams use at least 30 percent corn or soy oil, Visco memory foam, and kevlar thread. The mattress cover is also treated with Guardin, a botanical antimicrobial product.

Competitive Pricing

Saatva Classic Mattress pricing range from $799-$1,499, with three comfort options:

  • Plush Soft mattress — Softer foams and extra pillow top padding. It is ideal for side sleepers.
  • Luxury Firm mattress — This model is designed to feel like a luxury hotel mattress. It's also the most popular, preferred by 82% of customers.
  • Firm mattress — Firmer feel like you are floating on top. The company recommends this for people who are looking for an extra firm mattress.

All three are luxury hybrid mattresses, meaning that they combine foam with an innerspring support system.

After you decide which comfort level you want, you can also choose between the 11.5 inch model and the 14.5 inch model, if you like a higher profile mattress.

Variety of Mattress Options

The Saatva Classic mattress is a luxury hybrid mattress with two layers of coils. While the average queen size mattress has 700 coils, Saatva's has 1,300. These include individually wrapped and hourglass hand-tied steel coils. The model also features foam encased edge support and the option for a Euro pillow top.

In addition to the Classic, Saatva also makes several different mattress lines. Here is a quick breakdown of the different options:

  • Loom & Leaf mattress — comes in Relaxed Firm and Firm options. It has a support layer, premium memory foam, a gel cooling foam layer, and quilted cotton cover.
  • Zenhaven mattress — a Talalay latex mattress with organic cotton and New Zealand wool for cooler sleep.
  • Saatva HD mattress — a luxury hybrid innerspring mattress meant for people who weigh 300-500 pounds. It combines a base of steel coils, contouring comfort layers of memory foam and support foam, Talaylay latex, and an organic cotton pillow top.
  • Solitaire mattress — an adjustable air mattress with gel-infused memory foam, Talaylay latex, and an organic cotton pillow top offers adjustable pressure relief, for multiple sleeping positions.

Saatva mattresses are available in all of the traditional sizes: Twin, Twin XL, Full, Queen, King, and California King. A mattress foundation and adjustable base are also available.

Chiropractor Approved

The Saatva Classic is endorsed by the Congress of Chiropractic States Associations. These beds have reinforced lumbar support in the middle third of the bed that is twofold. It uses both active wire support and high-quality memory foam for your lower back.

On top of that, the dual support coil system is designed to help people with back problems.

Free White Glove Delivery

With Saatva, shoppers get free white glove delivery and mattress removal. Many other mattress companies offer free delivery, but most of the time, this equates to bed-in-a box, ground shipping delivery, where you have to carry a large, heavy box into your home from the porch.

White Glove means that there is a real delivery team that carries your mattress into your home during a scheduled appointment window. They also offer free setup and old mattress removal, if you wish.

APR Financing Options

Saatva mattress company wants to make every customer's shopping experience as pleasant as possible, and that includes offering a variety of payment and financing options to suit their specific needs.

Saatva offers one of the best APR financing options in the industry at 19.99 percent.

365-Day Home Trial

Saatva provides a 365-day home trial on all of its mattresses and products. Thus, if you aren't satisfied with your purchase, you have the option to return your Saatva mattress at any time within the first year after purchase. This gives a customer the time to really know if you like the mattress or not.

If you choose to return your mattress, Saatva will pick it up and issue you a refund (less $99 transportation cost). This type of policy always helps when you are buying a mattress online. You want to make sure that you can get a good night's sleep, without wasting hundreds of dollars.

Lifetime Warranty

Saatva offers a lifetime warranty on its mattresses. Other mattress companies typically only offer a manufacturer's warranty for purchased products.

Luxury Comfort Levels

Saatva aims to be the best online luxury mattress company. It offers advanced comfort levels on all of its mattresses. For example, a customer can choose from the following options on the original Saatva luxury mattress:

  • Plush Soft — This comfort level layers individually wrapped coils with softer and conforming foams to create a mattress that hugs to your body while you sleep.
  • Luxury Firm — This comfort level offers the perfect balance of cushion firm and contouring support. This assures proper spinal alignment with their premium foam cushion layers for the most comfortable sleep experience.
  • Firm — This comfort level creates a mattress that floats your body on the mattress as you sleep. When you lie down you will feel an initial plushness quickly followed by the firm support you desire.

This type of personalization isn't commonly offered by direct to consumer online mattress retailers.

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The Bad

  • $99 Transportation Cost

$99 Transportation Cost

We love that Saatva offers awesome in-home delivery for free. What customers should be aware of is that this level of service causes a full refund to be out of the question. Even with the 180-day sleep trial, you can get a full refund, less $99 for transportation costs.

This means that it isn't a risk-free trial. This fee covers delivery and pickup gas plus labor costs.

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The Bottom Line

Saatva mattresses have one of the best APR financing options in the industry, which is great for those looking for a company that offers APR financing. Saatva mattresses offer a variety of firmness options, advanced comfort level technology, a lifetime warranty, and a 365-day return policy, in the case that you aren't satisfied with you purchase.

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Star Rating

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4.6

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33 Reviews

Review Breakdown

5 grade

73%

4 grade

18%

3 grade

3%

2 grade

3%

1 grade

3%

Sentiment Criteria

Value

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Quality

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Service

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Sachin Rana

Truly amazing experience using this product for my home. They deliver it to my house at given time . I like its well built quality which helps me in comfortable sleep all night long . It has no squeaking and it is just right soft which i needed. It has quite good memory foam .

4 months ago

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John Rampton South Jordan, UT

We purchased the Solaire mattress by Saatva. Overall a decent mattress. It's not overly hard like most mattress that we've slept on in the past. It's got a nice comfortable pillow top that stays comfortable till the edge. I know we have two other mattresses that if you get to the edge, you fall off. Not the case with this. We've slept on it now for 6 months and still feels as good as the day we purchased it. Positive: 6 months in, still the same mattress. No dips. Love the split at the top but not throughout the mattress. Like that we can each choose the softness of the bed. Wife loves it soft, I like it a little more firm. Negatives: Little bouncy. You can feel your spouse rolling over, not a ton but still can feel. Sheets aren't designed for the split, so when you incline the bed it will start to pull off the sheets! lol, you get used to knowing when to stop. We have a different split king and it has separate sheets but not as comfortable.

4 years ago

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Jeff Williams Auburn, ME

I was skeptical of buying a mattress online but with doing some research, I concluded Saatva being the best fit. Glad I did my homework because Saatva's classic mattress has been a night and day difference. Sleeping like a baby! Would highly recommend!

4 years ago

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Michael Austin, TX

I have owned the Saatva Classic Innerspring King mattress for over 4 years. Its by far the best mattress I have ever owned, at a very fair and affordable price. The free white glove delivery service is also an incredible part of the offer.

4 years ago

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abw fsu Tallahassee, FL

I really thought all mattresses were the same until I got my Saatva! I got the Luxury Firm mattress because I weigh between 130 and 230 pounds and my partner and I have different preferred sleeping positions. The cotton cover also allows air circulation into the mattress, which is perfect for me because I also sleep hot! It's expensive, but I find that a good mattress will always be worth it!

3 years ago

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Adam Scondo

Saatva mattress was shipped straight to my door step when I got it and I always sleep well on my Saatva mattress with peace of mind

5 months ago

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Sue Steneken Lewiston, ID

Love the customer service; hated the split king Solitaire. The first night I knew I made a mistake. If you like to cuddle, you won’t be able to. There is a black hole in the middle of the bed and the edge gives a sensation that you will roll off. Very little of the king sized bed can be used. Luckily, customer service is excellent and they immediately allowed me to make an exchange to the Saatva Classic. Praying this bed will allow for more use of the bed, including being near my partner.

2 years ago

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Richard Birnbach Monterrey, NLE

I had their king size for over 3 years. It is a very comfortable bed I have truly enjoyed sleeping on. It has maintained its shape and performance is exactly as described. Price is very competitive. I would definitely recommend this product.

1 year ago

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Susie Hogan La Quinta, CA

I purchased my mattress at the beginning of the year. The ultra plush was too soft, so the got the firmer one. I actually really like it, and love the fabric. I do think if I had time to search a zillion mattresses I could have found one with comparable comfort, for less money. I don’t regret the purchase, it is just too bad you can’t try them first because they do charge $100 to change it out.

1 year ago

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Kristen Parsons Sandy, UT

I cant say enough good things about our Saatva mattress. We were initially VERY nervous about ordering online without sleeping or laying on it but its been six years and its still the MOST comfortable mattress I have slept on.

2 years ago

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Frank Herbert Portland, OR

My wife bought a Saata bed six years ago. The bed and mattress are well made and have stood up well over the years. We have the bed in our guest room. The mattress she selected is a bit too soft for us. We are now seniors and prefer an adjustable mattress that can change with us for both firmness and tilt. It's a good product but not right for us now.

3 years ago Edited January 14, 2022

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Traci Nakhon Sawan, 60

I’m very picky about the mattresses that I sleep on because I have a difficult time falling asleep. I got a mattress from Saatva that one of their employees helped me pick out. It is by far the most comfortable mattress I have ever owned.

3 years ago

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La Lindenhurst, NY

I researched mattresses and adjustable beds for months before purchasing. I settled on the Saatva classic mattress split king luxury firm with lineal adjustable base and I could not be happier. This is the most comfortable mattress I have ever slept on. My husband (and kid's) agree!

4 years ago

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P. Taylor New York, NY

Overall, very happy with the Saatva mattress. Minus one star as the mattress developed minor but noticeable impressions after a few months of sleep (which may be typical). Customer service was non-apologetic.

4 years ago

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PAM Kyle, TX

I ordered my mattress online and it was delivered to my house and installed. I didn't have an old mattress to get rid of so that was not an issue. The product was made well and suited my needs for a great night's sleep.

3 years ago

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Trojan 75 Clearwater, FL

Love our Saatva! We needed a double, yes double size and they came through with an adjustable mattress to fit right into our antique oak bed. Love all the features and the sleep is soooo much better now!

3 years ago

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Diane W New York, NY

I bought 8 Saatva mattresses for my new house and we’ve been using them so far for 2 years. So far we are happy with them. They are very comfortable and feel like it was worth the price. No regrets.

3 years ago

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Bridge Salt Lake City, UT

We bought 2 mattresses for our Airbnb, and every single guest comments on how comfortable they are. Can’t recommend highly enough!

4 years ago

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Russ Hamstring Lake Havasu City, AZ

Our Saatva bed has been the most comfortable bed we've had. It's a no nonsense bed and no nonsense customer service. We would definitely recommend this company. Thanks!!

1 year ago

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Keri Santa Cruz, CA

I bought an organic topper for a very hard mattress and I picked it because it said that it is cooler than foam. It isn’t. If I remember right, they do not accept returns or they charge to return so I still have it and a foam topper and now I sleep pretty well although I’m still hot. Their mattresses may be the better buy. It came quickly once I ordered!

1 year ago

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Julia Justis Smithfield, UT

Every Saatva mattress I’ve slept on has been a dream. Their mattresses are some of the best in the industry and are also affordable. Can’t go wrong!

4 years ago

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Book Chick, Inc. d/b/a Myopic Books New Lenox, IL

I don't mind paying premium price for premium products, but this is not that. 2 years in mattress has gullies where we sleep while middle of it seems intact. Company rep said "someone should sleep in the middle." They'll take it back and refill pillow top, but it'll be the same stuff and will do the same thing.

7 years ago

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Elizabeth Boston, MA

We love them.They are comfortably firm and there is no impact on getting in and out of bed and moving the mattress .

7 years ago

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Jackie S Macomb, MI

I originally purchased Saatva because it was on sale. Now that I have slept on the mattress I am highly content with the comfort and firmness.

2 years ago

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Harvey C. Macomb, MI

Saatva is very nice. I recently purchased a mattress for my son’s dorm room. Much better quality than a dorm mattress. It should last many years.

2 years ago

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Nancy Oliver Lake Orion, MI

Finally a mattress that gets me. Soft yet firm. Perfect combination. I did add a mattress topper down material for some added comfort.

2 years ago

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Donna Tyler, TX

Saatva has excellent customer service. They were able to answer all my questions while choosing the best mattress for me.

3 years ago

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J Salt Lake City, UT

We’ve had a Saatva mattress for 4.5 years. We have really enjoyed in. Customer service is great. And for the money, the product is phenomenal!

4 years ago

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Scott Clawson Gilbert, AZ

Hands down the best mattress ive ever had. Incredibly comfortable.

4 years ago

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Shane Iriarte Austin, TX

Great customer service, easy to understand and quality product.

4 years ago

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Bill A Vallejo, CA

Comfort and durability are incredible. The delivery process was awesome

7 years ago

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Taylor Siren Gilbert, AZ

Saatva mattresses provide comfort you’ve never felt before for a low, affordable price.

6 years ago

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Karaya Las Vegas, NV

Great bounce and super soft, definitely a quality mattress

2 years ago