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Nectar Sleep

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7.8

Overall Score

Author: Kaitlyn Short

LAST UPDATED: July 25th, 2024

Nectar Sleep was founded by Ran Reske, Craig Schmeizer, and Eric Hutchinson in 2016. Headquartered in San Mateo, California, the company sells bed-in-a-box foam mattresses and bed frames in the United States and the United Kingdom.

The Nectar Memory Foam Mattress is comprised of the following different layers, including CeriPUR-US Certified materials:

  • Tencel Cooling Cover — A quilted cover meant to help with heat retention to keep you cool while you sleep.
  • Quilted Gel Memory Foam — A comfort layer of cooling memory foam that adds lofted support and cooling relief while you are sleeping.
  • Gel Memory Foam — Called Lush Foam, this is the most premium gel foam available. It holds several patents and helps distribute and absorb heat.
  • Adaptive HiCore Memory Foam — A heavy, high-density foam that helps to support pressure points and keep you from sinking into your new mattress.
  • Breathable Base Layer — A dense bottom layer of support foam with 2.2+ ILD rating.

It is available in Twin, Twin XL, Full, Queen, King, and California King, and ranges in price between $499 and $1,398.

The company also offers a Nectar Lush Mattress, which ranges in price from $999 to $1,699 and is made of innovative, high-density memory foam meant for superior support and dual-action cooling.

The mattresses can be purchased at nectarsleep.com, Amazon, and a variety of other mattress retailers like Denver Mattress and Mattress Warehouse.

Keep reading our Nectar Sleep review for pros and cons of shopping with this company.

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The Good

  • Free Shipping and Returns
  • Financing Options
  • 365-Night Home Trial
  • Great Warranty

Free Shipping and Returns

When you order a mattress from nectarsleep.com, you get free FedEx shipping and returns within the contiguous 48 states.

The lead time between when your order is placed and when it starts shipping is only 2–3 business days. That is not the case with many other mattress retailers.

This is a quick-ship, bed-in-a-box mattress; however, white glove delivery service is available, starting at $149. While not many budget shoppers look for this type of service, there is a huge group of consumers who are happy and willing to pay for someone to lug a mattress up the stairs and set it up for them. We always appreciate the option, especially when both budget shoppers and those in need of set-up assistance can have it their way.

Financing Options

Nectar shoppers have the option to finance with Affirm. This financing company works as a pay-as-you-go type of credit. When you check out, you will know exactly how many monthly payments are needed and how much they will be.

A soft credit check is performed and will not affect your credit score.

Rates vary between 0–30 percent APR and loans can be for 3 to 24 months.

365-Night Home Trial

Nectar offers a great refund policy, with a 356-night home trial that starts 30 days after your delivery. This is a risk-free trial and an industry-max length that is matched only by a handful of competing mattress brands. Buying a mattress online can feel risky. This trial makes sure that you can get a comfortable mattress, and you won’t lose your investment if the firmness isn’t appropriate for your body.

If you buy a Nectar mattress, you have a full year to decide if it was a good purchase. All sales are not final. You won’t be stuck with a mattress that doesn’t work for you.

Please note that if you purchase other products from Nectar, like a mattress foundation, it may have a shorter refund period.

Additionally, if you exercise the right to do a return, your white glove service is nonrefundable after it has been performed.

Great Warranty

This company offers what it calls a “Limited Nectar Forever Warranty” on its mattresses. The warranty is for the original purchaser and is non-transferrable. This is basically a limited lifetime warranty. It includes a 10-year full replacement warranty, with no deductible.

After 10 years, the manufacturer will either repair, recover, or replace your mattress, with a $50 shipping fee, each way.

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The Bad

  • Limited Selection

Limited Selection

There are only two mattresses to choose from. Normally, consumers can choose a mattress with a different comfort level; however, with Nectar, there are only two options: the Nectar Mattress, made of premium memory foam, or the Nectar Lush Mattress, made with an innovative, higher-density memory foam.

This is the main drawback for someone who needs a softer or firmer mattress, or prefers an innerspring or hybrid bed for different sleeping positions.

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The Bottom Line

Nectar Sleep offers two mattresses. Both are made with high-quality materials and are medium to medium-firm.

Customers benefit from a long warranty, a year-long return policy, and free shipping within the contiguous United States.

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Star Rating

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4.5

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161 Reviews

Review Breakdown

5 grade

79%

4 grade

12%

3 grade

6%

2 grade

2%

1 grade

2%

Sentiment Criteria

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Jody C Hillsdale, MI

At first I loved the mattress. Then the frame broke shortly after. I tried to get in touch with the company. Exchanged a email or two then nothing. I did as I was asked and sent pictures and then I heard nothing. I now have a broken frame and a mattress that feels like I am going to fall off of when I sleep.

4 years ago

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Reply from Nectar Sleep

Hi there Jody! We are so sorry to hear this and apologize for any difficulty you've had receiving a resolution. The bed frame is covered by a 50 night trial period and 3 year warranty so we can certainly assist you and assure you we are here to help. Please reach back out to us so we can get you taken care of right away. We can be reached at 1-888-863-2827, support@nectarsleep.com, or via the Live Chat option on our website.

Sep. 15th, 2020

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Tammy Williamson San Francisco, CA

I bought my brother a Nectar mattress. It seemed to be a good deal for the money and was very convenient in my life at the time. Although my brother complains that the mattress is hard and uncomfortable when I sit on it it seems comfortable.

11 months ago Edited March 6, 2024

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Reply from Nectar Sleep

Hi Tammy, thank you so much for your feedback. We appreciate you taking a chance and trusting us here at Nectar with your business. We hate that your brother is finding the mattress uncomfortable, please don't hesitate to reach out to one of our sleep specialists anytime, we're always here and happy to help!

Mar. 7th, 2024

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Kathy Jo Jorgensen Orem, UT

We ordered this mattress after carefully reading many online reviews. We specifically ordered it because they say it is good for stomach sleepers. I found this mattress terribly uncomfortable. I wake up with sore joints every morning. We have tried this mattress for several months now and will be sending it back Thank goodness for their awesome return policy!

6 years ago

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Sandy Nicholson-Mergen Boerne, TX

I was not able to sleep on the Nectar mattress. I found it very uncomfortable. The company, however, sent me a foam pad to put on top of the mattress. It really didn't help. They then honored their return policy and I sent the mattress back for a refund.

1 year ago

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Reply from Nectar Sleep

We're sorry to hear that Nectar wasn't the right fit for your comfort needs, but we appreciate the time you spent giving us a chance! Thank you for leaving this feedback and we wish you the best of luck in finding your perfect mattress!

Jan. 9th, 2024

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Peggy Eden

The mattress is a bit too firm for my liking. Additionally, part of my order never came. It took months working with Customer Service to get a replacement shipped. I probably won't order from this company again.

1 year ago

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Reply from Nectar Sleep

We're sorry to hear that this was your experience with us. We always want to provide the best experience possible and hate that this was not true for you. Please reach back out to us via phone, chat, or email so that we can assist you further. Thank you so much for your feedback!

Dec. 22nd, 2023

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MHC Detroit, MI

Affordable, easy delivery and set up. More firm than anticipated have added some padding but will be investing in a gel topper to help. this mattress does not cool and gets a little warm.

1 year ago

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Abby Ashby Provo, UT

K honestly these beds are kind of hard? I was expecting softness so my hubby and I had to get a Matress topper. We love our bed now with the topper but without it’s hard as a rock

4 years ago

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Reply from Nectar Sleep

Hi there Abby! Thank you for sharing your feedback and we're glad to hear you are now loving your bed. If you have any questions or if we can be of any assistance please don't hesitate to reach out!

Jan. 23rd, 2021

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Uncle Reviewer for Fundraiser Syracuse, UT

Nectar in my opinion has done a great job with their marketing but should focus more intently on a better product.

3 years ago

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Jennifer Ashby Lehi, UT

The mattress was too squishy for me. Just a personal preference. When I sleep on it my back hurts.

4 years ago

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Reply from Nectar Sleep

Hi Jennifer! We appreciate your feedback and are sorry to hear Nectar may not be the right comfort fit for you. We want every customer to feel completely comfortable with their purchase which is why we offer a 365 night sleep trial. If we can be of any assistance or if you have any questions please let us know!

Jan. 22nd, 2021