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Nectar Sleep

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7.8

Overall Score

Author: Kaitlyn Short

LAST UPDATED: July 25th, 2024

Nectar Sleep was founded by Ran Reske, Craig Schmeizer, and Eric Hutchinson in 2016. Headquartered in San Mateo, California, the company sells bed-in-a-box foam mattresses and bed frames in the United States and the United Kingdom.

The Nectar Memory Foam Mattress is comprised of the following different layers, including CeriPUR-US Certified materials:

  • Tencel Cooling Cover — A quilted cover meant to help with heat retention to keep you cool while you sleep.
  • Quilted Gel Memory Foam — A comfort layer of cooling memory foam that adds lofted support and cooling relief while you are sleeping.
  • Gel Memory Foam — Called Lush Foam, this is the most premium gel foam available. It holds several patents and helps distribute and absorb heat.
  • Adaptive HiCore Memory Foam — A heavy, high-density foam that helps to support pressure points and keep you from sinking into your new mattress.
  • Breathable Base Layer — A dense bottom layer of support foam with 2.2+ ILD rating.

It is available in Twin, Twin XL, Full, Queen, King, and California King, and ranges in price between $499 and $1,398.

The company also offers a Nectar Lush Mattress, which ranges in price from $999 to $1,699 and is made of innovative, high-density memory foam meant for superior support and dual-action cooling.

The mattresses can be purchased at nectarsleep.com, Amazon, and a variety of other mattress retailers like Denver Mattress and Mattress Warehouse.

Keep reading our Nectar Sleep review for pros and cons of shopping with this company.

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The Good

  • Free Shipping and Returns
  • Financing Options
  • 365-Night Home Trial
  • Great Warranty

Free Shipping and Returns

When you order a mattress from nectarsleep.com, you get free FedEx shipping and returns within the contiguous 48 states.

The lead time between when your order is placed and when it starts shipping is only 2–3 business days. That is not the case with many other mattress retailers.

This is a quick-ship, bed-in-a-box mattress; however, white glove delivery service is available, starting at $149. While not many budget shoppers look for this type of service, there is a huge group of consumers who are happy and willing to pay for someone to lug a mattress up the stairs and set it up for them. We always appreciate the option, especially when both budget shoppers and those in need of set-up assistance can have it their way.

Financing Options

Nectar shoppers have the option to finance with Affirm. This financing company works as a pay-as-you-go type of credit. When you check out, you will know exactly how many monthly payments are needed and how much they will be.

A soft credit check is performed and will not affect your credit score.

Rates vary between 0–30 percent APR and loans can be for 3 to 24 months.

365-Night Home Trial

Nectar offers a great refund policy, with a 356-night home trial that starts 30 days after your delivery. This is a risk-free trial and an industry-max length that is matched only by a handful of competing mattress brands. Buying a mattress online can feel risky. This trial makes sure that you can get a comfortable mattress, and you won’t lose your investment if the firmness isn’t appropriate for your body.

If you buy a Nectar mattress, you have a full year to decide if it was a good purchase. All sales are not final. You won’t be stuck with a mattress that doesn’t work for you.

Please note that if you purchase other products from Nectar, like a mattress foundation, it may have a shorter refund period.

Additionally, if you exercise the right to do a return, your white glove service is nonrefundable after it has been performed.

Great Warranty

This company offers what it calls a “Limited Nectar Forever Warranty” on its mattresses. The warranty is for the original purchaser and is non-transferrable. This is basically a limited lifetime warranty. It includes a 10-year full replacement warranty, with no deductible.

After 10 years, the manufacturer will either repair, recover, or replace your mattress, with a $50 shipping fee, each way.

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The Bad

  • Limited Selection

Limited Selection

There are only two mattresses to choose from. Normally, consumers can choose a mattress with a different comfort level; however, with Nectar, there are only two options: the Nectar Mattress, made of premium memory foam, or the Nectar Lush Mattress, made with an innovative, higher-density memory foam.

This is the main drawback for someone who needs a softer or firmer mattress, or prefers an innerspring or hybrid bed for different sleeping positions.

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The Bottom Line

Nectar Sleep offers two mattresses. Both are made with high-quality materials and are medium to medium-firm.

Customers benefit from a long warranty, a year-long return policy, and free shipping within the contiguous United States.

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Star Rating

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4.5

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161 Reviews

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5 grade

79%

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12%

3 grade

6%

2 grade

2%

1 grade

2%

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Anna Renton, WA

Do not trust Nectar sleep! The customer support team is extremely unprofessional. I’ve been ignored on many occasions. Starting back in 2020, I reached out to customer support and let them know about my excruciating back pain caused by their mattress. Present day, they still haven’t done anything about my mattress. I purchased insurance for my mattress. And also they have a lifetime warranty on their products so I’m not sure why it’s so hard for them to give me a replacement. I’m left with a extensive medical bell! Thanks Nectar for the Worst night sleep ever! I’m glad I switched to Brooklyn Bedding!

2 years ago

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Reply from Nectar Sleep

Thanks for taking the time to share your feedback. We're sorry to hear that the Nectar mattress was not a good fit for you, this is not the kind of experience we want you to have. We stand by our lifetime warranty and customer satisfaction is very important to us. We're always here to help and would love the opportunity to make your experience better.
Please contact us by email at support@nectarsleep.com, by phone at 888-863-2827 or via chat support on our website 7 days a week.

Sep. 16th, 2022

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Dylan Ivesdale, IL

Was good for about six months. Then hands fall asleep back pain etc.

4 years ago

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Reply from Nectar Sleep

Hello Dylan! We're so sorry to hear that you are experiencing discomfort and we greatly appreciate your feedback. One of the best parts about choosing a Nectar mattress is the incredible year long trial period which is 3 times longer than most other trials we have seen in the industry. If you are still experiencing discomfort we would love to hear from you and if you decide to return your mattress we will assist you with that process. Our friendly customer advocates are available 7 days a week so if you have not already reached out to us, please do! We can be reached by phone at 888-863-2827 and by email at support@nectarsleep.com. You can also reach a representative via the chat support feature on our website.

Sep. 5th, 2020

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Heather

Sever hip pain when lying on my side, tossing and turning

4 years ago

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Reply from Nectar Sleep

Hi Heather! We're sorry to hear you are experiencing discomfort. If you have not yet reached out to us, please do! We are happy to offer suggestions to help get you sleeping comfortably and assist you with any questions or concerns you may have. We hope to hear from you soon and appreciate your feedback.

Oct. 2nd, 2020