Fast Fund Lending
4.0
5.7
Overall Score
Author: Kaitlyn Short
LAST UPDATED: April 22nd, 2025
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Review Source
Sandi Indianapolis, IN
Liked the direct deposit and the speed of it. Signing the document proved troublesome. I could not click on the email link. I signed online and called to confirm. First rep I talked to was professional and helpful. Second rep seemed a bit irritated by my questions. The call dropped twice. I was afraid I had been victim of a hoax. I hope the payment process goes smoother.
1 year ago
Reply from Fast Fund Lending
Hi Sandi,
Thank you for taking the time to share your experience. We are delighted to hear that you found our service quick and easy. Your feedback is important to us and we value your honest review and regret that we fell short of your expectations.
To ensure your privacy, we cannot discuss account details here, but we would like to get the details of your experience so that we can properly escalate your concerns.
Please email us directly at Ombudsman@fastfundlending.com or call us at 833-845-1016 to discuss. We’re available from 8:00 AM - 8:00 PM Est, Monday – Friday.
Thank you for taking the time to share your experience. We are delighted to hear that you found our service quick and easy. Your feedback is important to us and we value your honest review and regret that we fell short of your expectations.
To ensure your privacy, we cannot discuss account details here, but we would like to get the details of your experience so that we can properly escalate your concerns.
Please email us directly at Ombudsman@fastfundlending.com or call us at 833-845-1016 to discuss. We’re available from 8:00 AM - 8:00 PM Est, Monday – Friday.
Feb. 6th, 2024
Verified Customer
Review Source
Liz Scott
Customer Service is great, the interest rates are crazy high and I hope I can pay this off Early!
8 months ago
Reply from Fast Fund Lending
Hi Liz Scott,
Thank you for your positive review! At Fast Fund Lending, our commitment is to provide exceptional service experiences for our customers, and we are thrilled to learn that you enjoyed our service.
We offer flexible repayment options that may make the loan more manageable. 1. You can pay off the loan early with no prepayment penalties, saving on interest. 2. You can make additional payments toward the principal balance, which will also save on interest and shorten the loan term.
If you have any questions or need assistance with your account, please don't hesitate to reach out to us. You can contact us directly via email at Ombudsman@fastfundlending.com or by calling us at 833-845-1016.
Thank you for your positive review! At Fast Fund Lending, our commitment is to provide exceptional service experiences for our customers, and we are thrilled to learn that you enjoyed our service.
We offer flexible repayment options that may make the loan more manageable. 1. You can pay off the loan early with no prepayment penalties, saving on interest. 2. You can make additional payments toward the principal balance, which will also save on interest and shorten the loan term.
If you have any questions or need assistance with your account, please don't hesitate to reach out to us. You can contact us directly via email at Ombudsman@fastfundlending.com or by calling us at 833-845-1016.
Jul. 31st, 2024
