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Fast Fund Lending

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6.6

Overall Score

Author: Kaitlyn Short

LAST UPDATED: November 27th, 2024

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Star Rating

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4.3

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24 Reviews

Review Breakdown

5 grade

67%

4 grade

8%

3 grade

17%

2 grade

0%

1 grade

8%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Karen

It was a bit of a struggle to get signed up but not due to them. I thought I could get the money because we had bills coming up but didn’t have enough. As soon as the problem was worked out, I had the cash deposited into my account in 2 days!

3 weeks ago

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Reply from Fast Fund Lending

Hi Karen,

Thank you for sharing your experience! We’re sorry to hear about the initial challenges but are so glad that we could work together to resolve the issue and get you the funds you needed. It’s great to know that you enjoyed our fast service. Providing a positive and supportive experience for our customers is what we strive for every day.

If you have any questions or need further assistance, please feel free to reach out to us at info@fastfundlending.com or call us at 833-845-0966.

Warm regards,

Thank you again for choosing Fast Fund Lending!

Nov. 27th, 2024

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Verified Customer

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Leigh

It was easy & quick to get the loan. I was able to pay it off online before the first payment, and it was incredibly simple. I would definitely use them again!

3 months ago

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Reply from Fast Fund Lending

Hi Leigh,

Thank you for your feedback! We're delighted to hear that you enjoyed our excellent service. Ensuring a smooth and pleasant experience for our customers is our top priority.

If you have any questions or need assistance with your account, please don't hesitate to reach out to us. You can contact us directly via email at Ombudsman@fastfundlending.com or by calling us at 833-845-1016.

Aug. 28th, 2024

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Verified Customer

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Carlie

The interest was astronomically high! Way higher than any other company I got approved for. Told me I was approved for one amount and then lowered it. I canceled my loan less than 24hrs after being approved. Canceled on a Friday took the money back on a Monday and then still charged me the first payment on Friday. Had to call and sit on hold to get my money back. Tried to blame on a system error. Very disappointed

3 months ago

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Reply from Fast Fund Lending

Hi Carlie,

Thank you for taking the time to share your experience. Your feedback is important to us!
To ensure your privacy, we cannot discuss account details here, but we would like to get the details of your experience so that we can properly escalate your concerns.
Please email us directly at Ombudsman@fastfundlending.com or call us at 833-845-1016 to discuss. We’re available from 8AM – 8PM EST, Monday – Friday.

Aug. 28th, 2024

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Verified Customer

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star star star star star

Jodie

Excellant company to deal with and do care

2 months ago

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Reply from Fast Fund Lending

Hi Jodie

Thank you so much for your kind words! We’re thrilled to hear that you had an excellent experience with us and that you feel we genuinely care. Providing great service and support is our top priority, and it’s wonderful to know we’ve met your expectations.

If you have any questions or need assistance with your account, please don't hesitate to reach out to us. You can contact us directly via email at Ombudsman@fastfundlending.com or by calling us at 833-845-1016.

Best regards,
Fast Fund Lending

Oct. 9th, 2024

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Verified Customer

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David

The customer service agent got through the process quickly and was very friendly.

4 months ago

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Reply from Fast Fund Lending

Hi David,

Thank you for your feedback! We're delighted to hear that you enjoyed our excellent customer service. Ensuring a smooth and pleasant experience for our customers is our top priority.

If you have any questions or need assistance with your account, please don't hesitate to reach out to us. You can contact us directly via email at Ombudsman@fastfundlending.com or by calling us at 833-845-1016.

Aug. 15th, 2024

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loriana hendrix

I loved how I was able to get a loan very fast with the awesome help from Fiona. She was awesome! She answered all of my questions and I had a bunch.

3 months ago

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Reply from Fast Fund Lending

Hi Loriana Hendrix

Thank you so much for your wonderful feedback! We’re delighted to hear that you had a great experience with Fiona. It’s fantastic to know she was able to assist you quickly and answer all of your questions. We’ll be sure to pass along your kind words to her!

If you have any questions or need assistance with your account, please don't hesitate to reach out to us. You can contact us directly via email at Ombudsman@fastfundlending.com or by calling us at 833-845-1016.

Best regards,
Fast Fund Lending

Aug. 30th, 2024

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Review Source

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Bryce Martin (FatFunnyValentine)

Helped me not overdraft during a tough moment, and get groceries for the week as well. Customer service is also reasonable. The problem is the interest rate, my APR being 637%, but that's how a loan business gets their money. All the more reason to pay it back much sooner.

5 months ago

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Reply from Fast Fund Lending

Hi Bryce Martin,
Thank you very much for your positive review! At Fast Fund Lending, our commitment is to provide exceptional service experiences for our customers, and we are thrilled to learn that you enjoyed our service. We offer flexible repayment options that may make the loan more manageable. 1. They can pay off the loan early with no prepayment penalties, saving on interest. 2. They can make additional payments toward the principal balance, which will also save on interest and shorten the loan term.
If you have any questions or need assistance with your account, please don't hesitate to reach out to us. You can contact us directly via email at Ombudsman@fastfundlending.com or by calling us at 833-845-1016.

Jul. 19th, 2024

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Sandi Indianapolis, IN

Liked the direct deposit and the speed of it. Signing the document proved troublesome. I could not click on the email link. I signed online and called to confirm. First rep I talked to was professional and helpful. Second rep seemed a bit irritated by my questions. The call dropped twice. I was afraid I had been victim of a hoax. I hope the payment process goes smoother.

10 months ago

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Reply from Fast Fund Lending

Hi Sandi,

Thank you for taking the time to share your experience. We are delighted to hear that you found our service quick and easy. Your feedback is important to us and we value your honest review and regret that we fell short of your expectations.
To ensure your privacy, we cannot discuss account details here, but we would like to get the details of your experience so that we can properly escalate your concerns.
Please email us directly at Ombudsman@fastfundlending.com or call us at 833-845-1016 to discuss. We’re available from 8:00 AM - 8:00 PM Est, Monday – Friday.

Feb. 6th, 2024

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Verified Customer

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Liz Scott

Customer Service is great, the interest rates are crazy high and I hope I can pay this off Early!

4 months ago

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Reply from Fast Fund Lending

Hi Liz Scott,

Thank you for your positive review! At Fast Fund Lending, our commitment is to provide exceptional service experiences for our customers, and we are thrilled to learn that you enjoyed our service.

We offer flexible repayment options that may make the loan more manageable. 1. You can pay off the loan early with no prepayment penalties, saving on interest. 2. You can make additional payments toward the principal balance, which will also save on interest and shorten the loan term.

If you have any questions or need assistance with your account, please don't hesitate to reach out to us. You can contact us directly via email at Ombudsman@fastfundlending.com or by calling us at 833-845-1016.

Jul. 31st, 2024

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Jessica

I liked that I was approved and no credit score was pulled. They approved my loan in 30 minutes! Funds were in my bank the next day.

4 months ago

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Reply from Fast Fund Lending

Hi Jessica

Thank you for your positive review! At Fast Fund Lending, our commitment is to provide exceptional service experiences for our customers, and we are thrilled to learn that you enjoyed our quick and easy service.

If you have any questions or need assistance with your account, please don't hesitate to reach out to us. You can contact us directly via email at Ombudsman@fastfundlending.com or by calling us at 833-845-1016.

Jul. 31st, 2024

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Verified Customer

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Veronica

I think the process is redundant. Everything entered on the website has to be confirmed even when I’m a returning customer. Other than that no other complaints.

10 months ago

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Reply from Fast Fund Lending

Hi Veronica,
Thank you for providing us with your feedback. We value your honest review and regret that we fell short of your expectations. At Fast Fund Lending, we want to ensure our VIP customers experience seamless service. We now offer an automatic loan completion feature for our VIP customers, eliminating the need to speak to a representative after completing the online application.
Kindly call us at your earliest convenience to learn more about this feature.
Please feel free to reach out to us at ombudsman@maxlend.com or call us at 855-201-4677. We’re available from 8 AM – 8 PM ET, Monday – Friday.

Jan. 25th, 2024

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Verified Customer

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Kassandra Bakersfield, CA

Thank you so much for helping me get a loan and making it fast and easy was really a big help when I needed it !

10 months ago

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Reply from Fast Fund Lending

Hello Kassandra,

Thank you for your outstanding review! We take immense pride in delivering the best possible service experience for our customers, and we're delighted to hear that you enjoyed our quick and easy service.

We appreciate the opportunity to serve you and look forward to continuing to meet your expectations. If you have any questions or need assistance with your account, please don't hesitate to reach out to us. You can contact us directly via email at Ombudsman@fastfundlending.com or by calling us at 833-845-1016. Our team is available 24 hours a day, ready to assist you.

Once again, thank you for choosing us. We look forward to being of service whenever you may need us.

Best regards,

Jan. 24th, 2024

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Ivette

Very helpful and kind representative helped me.

1 month ago

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Reply from Fast Fund Lending

Hi Ivette,

Thank you for your kind words! We’re delighted to hear that our representative was able to assist you with such kindness and helpfulness. Providing friendly and supportive service is something we take great pride in, and it’s wonderful to know it made a positive difference for you.

If you have any questions or need assistance with your account, please don't hesitate to reach out to us. You can contact us directly via email at Ombudsman@fastfundlending.com or by calling us at 833-845-1016.

Best regards,

Fast Fund Lending

Oct. 28th, 2024

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Jeannie Moews

They were EXTREMELY helpful from beginning to end. Friendly and I am more than pleased with their service

5 months ago

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Reply from Fast Fund Lending

Hello Jeannie Moews,

Thank you for your outstanding review! We take immense pride in delivering the best possible service experience for our customers, and we're delighted to hear that you enjoyed our excellent service. We appreciate the opportunity to serve you and look forward to continuing to meet your expectations. If you have any questions or need assistance with your account, please don't hesitate to reach out to us. You can contact us directly via email at Ombudsman@fastfundlending.com or by calling us at 833-845-1016. Our team is available 24 hours a day, ready to assist you. Once again, thank you for choosing us. We look forward to being of service whenever you may need us. Best regards,

Jul. 19th, 2024

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Amethyst Lansing, MI

The Customer Service Was Nice, She Stayed On The Phone Until My Application Was Complete.. Would Take Out A Loan Again, Once This One Is Paid Off.

11 months ago

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Reply from Fast Fund Lending

Dear Amethyst,

We sincerely appreciate your positive review! At Fast Fund Lending, our commitment is to provide exceptional service experiences for our customers, and we are thrilled to learn that you enjoyed our excellent customer service.

It was a pleasure serving you, and we want to assure you that if you have any questions or require assistance with your account, our team is here to help. You can reach us directly at Ombudsman@fastfundlending.com or by calling 833-845-1016. Our support team is available 24 hours a day.

Once again, thank you for your kind words and positive feedback. We value your business and look forward to continuing to meet your financial needs.

Jan. 22nd, 2024

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Verified Customer

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Yahsheika

They can do better with the payment rate that they give

3 months ago

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Reply from Fast Fund Lending

Hi Yahsheika,

Thank you for your review! At Fast Fund Lending, our commitment is to provide exceptional service experiences for our customers.

We offer flexible repayment options that may make the loan more manageable. 1. You can pay off the loan early with no prepayment penalties, saving on interest. 2. You can make additional payments toward the principal balance, which will also save on interest and shorten the loan term.

If you have any questions or need assistance with your account, please don't hesitate to reach out to us. You can contact us directly via email at Ombudsman@fastfundlending.com or by calling us at 833-845-1016.

Aug. 22nd, 2024

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Ira Montague Jr Charlotte, NC

She Was Very Helpful & Understanding & I Appreciate Everything She Did For Me. She Did A Amazing Job

11 months ago

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Reply from Fast Fund Lending

Hi Ira Montague Jr We appreciate your glowing review! Ensuring the utmost satisfaction in our service experience is a source of great pride for us. We're thrilled to learn that you found our customer service to be excellent. Should you have any inquiries or require assistance with your account, feel free to reach out to us directly via email at Ombudsman@fastfundlending or by calling 833-845-1016. Our dedicated support team is available around the clock, 24 hours a day. Thank you once again for your positive feedback. We look forward to continuing to provide exceptional service. Best regards,

Jan. 16th, 2024

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Nelson

Quick finding and good communications from their employees

4 months ago

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Reply from Fast Fund Lending

Hi Nelson,

Thank you very much for your positive review! At Fast Fund Lending, our commitment is to provide exceptional service experiences for our customers, and we are thrilled to learn that you enjoyed our service.

If you have any questions or need assistance with your account, please don't hesitate to reach out to us. You can contact us directly via email at Ombudsman@fastfundlending.com or by calling us at 833-845-1016.

Jul. 31st, 2024

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Cheryl Hendrick

Friendly and efficient service, quick approval, my loan was available within 24 hours. THANK you!

9 months ago

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Reply from Fast Fund Lending

Dear Cheryl Hendrick,

Thank you very much for your positive review! At Fast Fund Lending, our commitment is to provide exceptional service experiences for our customers, and we are thrilled to learn that you enjoyed our quick and easy service. It was a pleasure serving you, and we want to assure you that if you have any questions or require assistance with your account, our team is here to help. You can reach us directly at Ombudsman@fastfundlending.com or by calling 833-845-1016. Our support team is available 24 hours a day.

Once again, thank you for your kind words and positive feedback. We value your business and look forward to continuing to meet your financial needs.

Best regards,

Feb. 27th, 2024

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Mary Toth

I have applied twice and the money never gets to my account because they insist on dropping the 0 on my checking account. So I am trying to straighten it out. I was on the phone for 45 minutes, they called my bank and then hung up. No help . I am very frustrated. Please help me.

1 month ago

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Reply from Fast Fund Lending

Hi Mary Toth,

Thanks for sharing your experience. We are sorry that you were dissatisfied with the level of service you received. We strive to provide exceptional service and want to assure you that we are taking the appropriate steps to address your concerns.
We will be reaching out within 48 hours for more information about your experience. If you prefer to speak with us sooner, please feel free to email us directly at Ombudsman@fastfundlending.com or call us at 833-845-1016. We’re available from 8AM – 78PM EST, Monday – Friday.

Nov. 25th, 2024

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PETER MICOLINO

Christina was amazing. She helped me through the process with my loan.

9 months ago

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Reply from Fast Fund Lending

Hello Petter Micolino, Thank you for your outstanding review! We take immense pride in delivering the best possible service experience for our customers, and we're delighted to hear that you enjoyed our excellent customer service. We appreciate the opportunity to serve you and look forward to continuing to meet your expectations. If you have any questions or need assistance with your account, please don't hesitate to reach out to us. You can contact us directly via email at Ombudsman@fastfundlending.com or by calling us at 833-845-1016. Our team is available 24 hours a day, ready to assist you. Once again, thank you for choosing us. We look forward to being of service whenever you may need us. Best regards,

Mar. 22nd, 2024

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Kepeka Backey Orlando, FL

Great customer service and everything was done in a timely manner!!!

10 months ago

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Reply from Fast Fund Lending

Hello Kepeka Backey, Thank you for your outstanding review! We take immense pride in delivering the best possible service experience for our customers, and we're delighted to hear that you enjoyed our excellent customer service. We appreciate the opportunity to serve you and look forward to continuing to meet your expectations. If you have any questions or need assistance with your account, please don't hesitate to reach out to us. You can contact us directly via email at Ombudsman@fastfundlending.com or by calling us at 833-845-1016. Our team is available 24 hours a day, ready to assist you. Once again, thank you for choosing us. We look forward to being of service whenever you may need us. Best regards,

Feb. 5th, 2024

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Brad Hodges Trenton, MI

Phone representative was surly. Asked info I had already input online. Screens did not come up properly

10 months ago

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Reply from Fast Fund Lending

Dear Brad Hodges,

We appreciate your feedback and thank you for sharing your experience with us. Your honest review is invaluable, and we apologize for not meeting your expectations. At Fast Fund Lending, we prioritize security measures such as verification questions to safeguard our customers from fraudulent activities. Each of our customers is important to us, and ensuring the protection of their information is paramount.

We remain committed to serving you and look forward to any future opportunities to do so. Should you have any inquiries or require assistance with your account, please feel free to reach out to us via email at Ombudsman@fastfundlending.com or by phone at 833-845-1016. Our team is available to assist you 24 hours a day.

Thank you again for your feedback.

Feb. 2nd, 2024

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Saul Linseth

It was quick and easy, fast/friendly serv.

10 months ago

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Reply from Fast Fund Lending

Dear Saul Linseth, We sincerely appreciate your positive review! At Fast Fund Lending, our commitment is to provide exceptional service experiences for our customers, and we are thrilled to learn that you enjoyed our quick and easy service. It was a pleasure serving you, and we want to assure you that if you have any questions or require assistance with your account, our team is here to help. You can reach us directly at Ombudsman@fastfundlending.com or by calling 833-845-1016. Our support team is available 24 hours a day. Once again, thank you for your kind words and positive feedback. We value your business and look forward to continuing to meet your financial needs.

Feb. 2nd, 2024