Upstart is a peer-to-peer lending platform that offers financial solutions primarily for recent college graduates and young professionals. Borrowers can obtain unsecured fixed-rate loans.
What separates Upstart from other lending sites is its unique approval process. For a recent college graduate, Upstart looks at other factors such as education and employment history in addition to a traditional check of your credit history with the major credit bureaus. Because this process is tailored to meet the individual applicant, Upstart states it is able to save its borrowers over 23 percent, compared to high-interest credit card rates. Additionally, the lending platform doesn't require applicants to have an excellent credit rating, the way that other online lenders do.
Keep reading our Upstart personal loans review for pros and cons of borrowing from this lender. Read Upstart reviews below to see what consumers have to say about the online lending service.
Upstart is an excellent choice for applicants who have little to no credit history, but have a quality college degree or a high-paying job.
Upstart personal loans are tailored to meet the needs of individual applicants. This is especially helpful for young professionals and recent college graduates.
This lender has a minimum credit score requirement of 620, but there are no minimum lines of credit or years of credit required in order to borrow money. Factors that go into determining eligibility include:
The loan application process is tailored to the needs of the applicant. This enables Upstart to pass on its savings directly to the borrower. This can be seen in its APR Range (lowest rate: 5.69 percent, highest rate: 35.99 percent), low fees, and competitive max loan repayment term (five years).
The process is also incredibly fast. Most borrowers are able to qualify and receive their funds the day after they apply and are approved (it takes up to three days for education loans). It is at least a day faster than some top personal loan lenders, and can be a few days faster than other peer-to-peer lending sites.
As of late 2019, Upstart has a 4.4/5 star rating from consumers with hundreds of reviews. Upstart reviews highlight quick approval and funds transfer (money can be transferred to your bank account as soon as one business day after approval), quality customer service, and reasonable rates (5.69% – 35.99%).
Upstart loans range from $1,000 to $50,000. Borrowers' qualified loan amounts are based on credit scores, income, and other determining factors provided on the loan application. Note that some states have minimum loan amounts that may affect your eligibility for smaller loans, depending on which state you are a permanent resident of. For example, Upstart states the minimum loan amount in Massachusetts is $7,000; the minimum loan amount in Ohio is $6,000; the minimum loan amount in New Mexico is $5,100; the minimum loan amount in Georgia is $3,100.
It will not affect your credit score to check what type of rate you qualify for with the Upstart network. Upstart checks your credit report with a soft inquiry, which does not negatively affect your credit, as a hard inquiry does. Unlike many other online lending platforms, this prequalification check does not require you to enter a driver's license or social security number.
Then, if you choose to accept the loan offer and continue through the loan process, Upstart will do a hard credit check. This process is common within the industry and will affect your credit. Having the rate check be a soft inquiry can give consumers peace of mind that it will not ding their credit if they decide not to accept the initial offer.
Upstart peer-to-peer loans offer three-year or five-year terms. Having a repayment term option allows you to select the term length that works best for your financial situation, and because Upstart does not charge a prepayment fee, you can pay off your loan at any time, regardless of the loan term.
Although the approval process is tailored to meet the needs of the individual applicant, being approved can be challenging. The average Upstart personal loan borrower has the following credentials:
While 73.3% of Upstart borrowers state that they intend to use the loan for credit card refinancing, this might not be the best option for everyone, depending on the rates available to you. The above credentials can be difficult to meet because most borrowers are looking to consolidate debt, like credit card debt or student loans. That's why this personal loan lender may not be the best option for people that are looking for debt consolidation loans.
Upstart unsecured personal loans do have fees to consider. It enforces a loan origination fee of one percent to six percent. The origination fee is taken out of the loan before the funds are disbursed to you, so the payment doesn't have to come out of your pocket. This percentage is determined by how qualified the borrower is. The higher rates go to less qualified applicants.
Upstart also charges a late payment fee at a standard rate of five percent or $15 (whichever is greater). It's a good idea to make sure your monthly payment arrives on time. However, late fees for monthly payments like this are pretty common within the lending industry, and unlike some competing online lenders, Upstart does not charge a check processing fee or a prepayment penalty (an additional charge for paying off a loan early).
The process, while a little complicated, was clearly explained. The customer service was outstanding. The time frame was reasonable. I really appreciate being able to get the loan I need for my business when my bank had turned me down. Basing my acceptance and rate on my education and work experience was refreshing. Finally, I got some value from that 4.0 in graduate school!
The experience was easy and straightforward. The staff was helpful and informative.
Upstart was a pleasant and easy experience and gave the best rates that I could not have received from my bank. Thank you upstart I will be recommending the company to everyone I know.
It felt so good to nuke my balances, and it was so easy to get through the process!
Had a wonderful experience with Upstart and have recommended it to all of my friends and family. Wonderful service and a great opportunity to receive a low-interest loan.
Great customer experience. Would highly recommend.
Very fast! Customer service was fantastic. No issues whatsoever!
Streamlined processes and prompt and professional staff.
I was very happy with the process. I have been advocating for a company like yours to look at the entire person, not just a credit score.
Awesome customer service. Convenient and efficient. We would recommend to anyone.
This was one of the simplest and easiest loan experience I have ever encountered! Good work!
Super easy to fill out the forms. I uploaded all my supporting documents and scheduled a call for the next day to see if I was approved or not. What surprised was that they called back within a couple hours, verified some things, and told me I was approved. Got the money the next business day. I'm super impressed with the service, the representative that called me, the APR I got, and can't recommend them enough!
Had researched ways to consolidate my credit card debt, heard about Upstart and thought I'd try it. So glad I did. Wonderful experience in obtaining a loan with low APR. I talked with THREE different people who were all very helpful and they looked at my situation, not my credit score. I recommend Upstart to anyone looking for financing options.
The process was relatively easy and fast. The requirements were explained in lay terms making it more understandable. And the best part, the rates were the lowest I have ever come across.
Lower interest rate than LC and Prosper offered me, and much more user friendly process and website
Tremendous concept...using other means and methods to evaluate risk with lending money and ignoring Fair Isaac and the FICO system in general. A quick, painless and fair process, couldn't be happier. Thanks so much
Everything was quick, easy and efficient. As a young person trying to get their first financed car the process was easy to understand very reasonable for a small loan of $3000. All of the people I worked with were friendly and replied promptly to any of my questions or concerns.
Upstart has provided nothing but wonderful service for 2 different loans! Because of them, I am on my way to financial freedom in only 3 years as opposed to nearly an unlimited amount of year and interest. Every time I have had questions or issues, the customer service team has provided quick and easy solutions/help. I highly recommend Upstart!
The application process is straight forward and the terms are very clear. Customer service is also excellent with very knowledgeable people willing to help you get the best conditions for your loan based on your particular situation. 100% recommended.
Seamless. Lowest rates. Excellent customer service. A few of the great things about my Upstart experience. Highly recommended!
Ridiculously great company to work with.Easy to use-- from the application process to getting the money in my account-- it took less than 3 days and was seamless. Highly professional team working for this company. HIGHLY RECOMMENDED!!
The Upstart proces was efficient.
This was so easy to fill out the Application and then actually getting the money in your account??!! It literally was 1, 2, 3 and then I had the money.
Everything was easy, everyone I spoke to was friendly, and I had the money in hand within 48 hours.
Very quick turn around and the representative was friendly and helpful.
Very quick and easy....
It was very easy....It seemed to easy, but I'm very happy.
Process was super easy, fast and smooth. Got my application approved within 48 hours and received load within 72 hours. I just paid off two very high-interest credit cards with loan from upstart at a substantially low interest rate. Simply awesome!Thank you upstart!-Moe, San Jose, CA
I was amazed when my bank turned me down for a loan, considering an income above 50k and having never been delinquent on any payments. Upstart took into account that I am only starting my credit journey and approved me for the loan I needed to consolidate some credit cards! Wonderful and fast service!
Fantastic service! Perfect customer service!
Amazing service and exceptional company. I would highly recommend them and will definitely let my friends know about this company. Very impressed!
The reviews were all true! Everything was clear, well written, and simple. I will get to pay down my revolving balances and have a lower monthly payment, with a likely score increase. I was impressed with my rate. Great company!
fast process, wonderful customer service and a true blessing of a service you provide. I will be recommending you to friends and family!
Fantastic, quick and friendly!
Great customer service, comprehensive and fast. However, I was under the impression that there would be 'no hard inquiry' and there was one. f.
I really appreciated the helpfulness of the loan officers. The turnaround process was very quick. They provide much lower interest rates to consolidate my debt relative to similar sites.
Took a little longer than my previous loan with UPSTART but all in all, easy transaction.
Was easy, clear, and fast from beginning to end. Helpful hint! If you are going to use things like your education, financial portfolio, or other aspects to get a better interest rate - already have digital copies of everything ahead of time so you can just attach them during the application process. I used Upstart to pay off a high APR credit car at 12.8% and qualified for 6.34% due to my work tenure, good grades, and financial status - as opposed to my credit score. My support agent, Jeremy, was helpful and patient!
Upstart is legit. There is no other way to say it. First of all, their branding and platform are simple, minimalist, and easy-to-use. Second, their ways and culture are so different than any other company out there. This was all backed up by their customer service, which was amazing - friendly, knowledge experts of their own company. That's all we ask for! I highly, highly, HIGHLY recommend this company to ANYONE and will endorse to anyone who will listen. Thanks!
Good. courteous service
The process was fairly quick. I was able to upload all necessary documents either through the site or through a separate email. After the phone interview, I had an answer within a few hours. The loan was processed and the funds released directly to my account within 24 hours!
I actually came across Upstart through a Facebook ad. Skeptical at first, I held off on clicking, even though the message was appealing. Eventually, curiosity got the best of me and I researched the company. They were number one on Credit Karma, only had 4 and 5 star reviews, and tons of them. It became clear that they were serious about their mission statement. I used their website to get a rate quote without any financial ding on my part. Once I saw how low it was compared to my credit card APR, I decided to go through the process. They have a nice tool that lets you see what your monthly payment would be at various loan amounts for your rate, that way you can choose what you can afford. From there, you just submit proof of certain financials and scholastic achievements. It's the only service I know of that takes into account your schooling. I heard back in mere hours. After a short and very pleasant verification call with the nicest customer service person, I was assigned an account manager. Once again, it was mere hours after this call that I got the final approval email. From submitting the final piece, all of this happened for me in the course of one day. The funds will be in my account one business day from now and my credit card balance will be instantly erased. If you're looking to consolidate your credit card debt into one monthly payment at a much lower rate, this is the simplest, most trustworthy service you can go with. It was so easy and SO quick!
Quick and easy
Upstart was a complete joy to work with. I am still in shock at how easy and seamless the process has been. I have already recommended Upstart to friends and family.
The application process was clear, easy and efficient. I was very pleased.
The loan application process was very quick and easy. The customer service reps I spoke with were all very personable and helpful. However, the site asks you to schedule a verification call, so I scheduled one at a time that was convenient for me. Instead of calling at that time, Upstart called me three times while I was at work. Also, during my verification call, they took some of my information down incorrectly, so they had to call back and verify that again. Overall, the experience was still a good one and I'm very excited to finally be on the path to freedom from debt!
Quick and easy!