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Upstart

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5.8

Overall Score

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Benita Palmer Mobile, AL

The application process was very quick and easy. I would definitely recommend Upstart to anyone needing a small loan in a hurry.

9 years ago

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Erin Cookeville, TN

This company is great. Super fast and friendly. Had a loan approval in 1 day. Compared to others I have used that had taken more than a week.

9 years ago

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Tara burton Memphis, TN

the process was quick and easy. I was impressed with the thoroughness especially in regards to identifying it was really me.

9 years ago

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PC Newark, CA

The most fastest and easiest loan transactions I've made. I received my funds literally in a few days. Thanks Upstart.

9 years ago

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Yvonne seidl Seattle, WA

From the beginning to the end, the process was seamless, respectful and easy. A new standard! Hope you will do home loans at some point !

9 years ago

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Artie De Los Santos New York, NY

Painless. Quick process and a very helpful staff to help smooth everything out. Can't say how great this company is enough!

9 years ago

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DealStar South Jordan, UT

Upstart was unwilling to provide me with my initial loan amount requested, but they did still offer reasonable terms for a lesser amount. The process took a few days longer than anticipated, but was worth the wait.

2 years ago

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Walter Brawner Oak Park, IL

Totally understanding of the needs of the consumer concerning the urgency of your financial crisis with easy application process and professional courtesy towards the understanding of what is required of you.

2 years ago

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Sean Zernickow Monument, CO

Easy to do business with, quick and easy process from application to funding. Will certainly entertain them again in the future.

2 years ago

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Kris Hemet, CA

So went through the process of applications and then it’s been 3 days and 3 payments of like 200+ dollars they asked for in eBay cards they seem like a legal scam business and we were supposed to get money in bank account but just more fees of 300 had to shell out half of what the loan was for

5 years ago

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steve Lawrenceville, GA

These people are very unprofessional, They tell you one thing and then do another, Their fees are very high and they act like they are better than you because you are needing to borrow money. Do yourself a favor go to another lender.

7 years ago

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Carlo Salcedo

They will take two months just to get you your loan and raise your rate twice, they don't respond to emails or the phone, worst company i have ever dealt with in my life. They are extremely frustraing to even understand what they need, Please PLEASE just stay away from they you wont regret it.

7 years ago

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j r m Marlborough, MA

Difficult, unreasonable application information and docs requested. In the end, I got denied with a 725 credit rating. Don't bother not work it. I got a 20k lending club loan in one day with no docs and very little information provided. Easy peasy!!

8 years ago

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Kepra McBrayer Nashville, TN

Poorly run. They advertise that they can approve you for a loan before affecting your credit. However even if you get preapproved and supply all the relevant accurate proof of information they can still deny you in the final step after they have already ruined your credit.

8 years ago

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Ethan

I qualified for a great rate, found the proccess straightforward and simple, but once they discovered I was deployed overseas in the military (disclosed by me) but still with a home in the U.S., they stopped the proccess and revoked their approval. Wonderful thanks for keeping them safe.

8 years ago

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Cheryl Andover, MA

DO NOT, FOR THE LOVE OF [WHOEVER] APPLY!!! They have your personal information, check your credit, and then tell you you can't afford the debt consolidation loan EVEN THOUGH I HAVE A PRE APPROVAL. These people are information seekers. The #10 ratings are fake ratings. trust me. Look for the low ratings and know those are the true ones.

8 years ago

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Andrea Houston, TX

I just applied for a loan, score of 690 with a Masters degree, salary near 100k, with moderate amount of savings and assets--given an 18% rate for 35k to payoff a student loan at 6.5%. Why on earth would I agree to that? The point of applying for this type of loan is to lower the interest rate, not multiply it times three!!

8 years ago

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joe ajrock Arvada, CO

After applying they could not read my pay stub and declined me based on debt to income. After speaking with someone at Upstart, they realized the mistake and told me to re apply. When I did they doubled my initial interest rate. Total bait and switch!!

9 years ago

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Michelle

Customer service is great! This company is both reliable, accurate and efficient. Thank you Upstart!

9 years ago

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Gregory Bert

Customer service was thorough and professional from the start. There were no hidden agendas and the people I spoke to were pleasant to deal with.

9 years ago

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Kichelle Washington, DC

The Upstart team was responsive, attentive and courteous. They made the entire process a painless one.

9 years ago

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Todd Franklin New York, NY

Incredibly easy! I was in need of a short term loan to cover a lump sum education cost. Upstart made this possible!

9 years ago

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f. New York, NY

Great customer service, comprehensive and fast. However, I was under the impression that there would be 'no hard inquiry' and there was one. f.

9 years ago

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Jessica R. Boston, MA

The company was very helpful and the application process was easy with a great response time. I would recommend this company without hesitation.

9 years ago

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Patrick Stonich Schnecksville, PA

Very easy process and verification steps. Felt very secure and positive. All parties very nice an supportive.

9 years ago

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Manuel A. Los Angeles, CA

The overall interface and general responsiveness is pretty stellar. They continue asking for documents endlessly. Eventually their requests became too intrusive and their reasoning for it being nonsense, ended up using another platform.

9 years ago

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Peter N Chicago, IL

Excellent customer service, quick to respond/process application, very friendly, down-to-earth folks. Aces!

9 years ago

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Renee Schenectady, NY

Very quick and easy...about 9 days total from start to finish...communication was great. Definitely would recommend!

9 years ago

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Neerav New York, NY

Easy, fast and the recommended over the competition. Other took 0.5 to 1 month and upstart only took a few days.

9 years ago

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Pedro Brooklyn, NY

the application was simple and very easy to follow. I was very happy how fast the loan was approved and it was sent to my bank account

9 years ago

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Caroline Asis Pleasant Hill, CA

I have never had an easier process in obtaining a loan! Everyone I worked with was kind, informative, and helpful.

9 years ago

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barry San Jose, CA

Awesome to work with. Really appreciate a model that takes into account factors other than credit score.

9 years ago

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Stephanie Glencoe, MN

Really please with the people I worked with that told me additional documents on investments to submit that lowered my rate to about 6.0%.

9 years ago

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Penny Jacksonville, FL

The process was quick and easy. I had my funds within two business days. I would definitely recommend upstart.

9 years ago

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Justin M Santa Monica, CA

Great, easy to work with. Nice to work with modern companies, not these corporate giants that only care about the bottom line.

9 years ago

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Faris Tadros Troy, MI

Everyone I spoke with was very informed and helpful and best part was I received my loan within 24 hrs :-)

9 years ago

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Russell Howard Fort Myers, FL

Needed to reposition some credit card debt, and this process was quick, efficient, and the team was great to work with!

9 years ago

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antonio sanchez Cumming, GA

I like that you look just more than the credit score to provide a credit, very easy to get the loan and efficient process.

9 years ago

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Angela Clive, IA

Everything was clear and easy to understand. The process was so quick and the person I spoke with was very helpful!

9 years ago

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Karen Blanco Altamonte Springs, FL

Nice website and set up. Everything needed is easily accessible online. Fast approval time, and great customer service. I’m currently a customer, and would recommend them.

1 year ago

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Jesse Prince Tulsa, OK

I'm using Upstart to payoff some high interest credit cards, very pleased with my 5 year low interest low loan. Money was in my account in 2 days.

2 years ago

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Cassie Banuelos Clearwater, FL

This company has been so helpful for me. It was easy to apply for and manage. The only downside was a higher interest rate.

2 years ago

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James Goodman Port Orchard, WA

Upstart has great marketing, but lacks follow through. I did a pre-approval was given my interest rate, but when it was finalized the rate was different. Did not appreciate the bait and switch.

2 years ago

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Anthony Bravo Queens, NY

Do not get a loan from upstart. They solely care about money. They will not help you through financial difficulties. Customer service refuses to understand difficulties and did nothing to help.

2 years ago

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Chris Onyekwere Randallstown, MD

Upstart is a bait and switch, scam loan company. They are a complete opposite of what they say or do. They should be reported to the FTC. I will not recommend them to anyone. All they do is to use customer information.

5 years ago

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Stacey Anderson Jacksonville, FL

Better name would be “upcharge” They consistently come back with higher interest-rate‘s for approval terms They claim to look at your entire picture but they definitely do not.

5 years ago

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Steve Clarksville, IN

It is nothing more than an information phishing scam. They claim to look at the whole person, not just their credit score. This is a lie. All they look at is your credit score.

5 years ago

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Kim Tempe, AZ

Extremely high interest rate loans. This will not help with debt or help you get in a rut. It will only help dig yourself deeper in debt. My experience was horrible and never ended up taking the loan.

5 years ago

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Jo Temp Belton, SC

The quickest loan I have ever received, money was deposited in 2 days, unbelievable wow!

6 years ago

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Gorton Beallsville, MD

After dealing with an inept rep for a month, I finally gave up. They have all my personal info and I'm really worried about them being a legit company. Be wary of Identity Theft !!!!

9 years ago