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5.8

Overall Score

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Shayne Kiesbuey La Habra, CA

Such a pleasure to work with! Sarah made the process quick and easy. Highly recommend Upstart!

9 years ago

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Nick Macknight Austin, TX

Fantastic process and very helpful staff. Keep it up! You're changing the game.

9 years ago

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kate h Chicago, IL

The experience was easy and straightforward. The staff was helpful and informative.

9 years ago

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Anuradha Pandey Austin, TX

It felt so good to nuke my balances, and it was so easy to get through the process!

9 years ago

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Richard FL

Awesome customer service. Convenient and efficient. We would recommend to anyone.

9 years ago

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Dennis Robertson Winchester, VA

This was one of the simplest and easiest loan experience I have ever encountered! Good work!

9 years ago

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Rudi San Jose, CA

Lower interest rate than LC and Prosper offered me, and much more user friendly process and website

9 years ago

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Heather Roslindale, MA

I am very impressed with the fairness, speed and efficiency provided to me by Upstart!

9 years ago

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Kumar Ghafoor Philadelphia, PA

Very efficient process. Enjoyed most that I could email back and forth with a rep

9 years ago

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Matt Edwards Rocky Mount, NC

Service was fast and the service representatives were extremely helpful and very friendly.

9 years ago

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Aleena Orlando, FL

Easy to apply if you have all documents in order. Very upfront with what you owe back.

9 years ago

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Stephanie Boise, ID

Everything about this process has been super easy, and fast! Great customer service as well :)

9 years ago

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Meagen Anderson Boston, MA

Fast, easy, efficient! Well done. I will definitely recommend this to others (I already have!).

9 years ago

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Christy Knoxville, TN

Super easy, straight-forward, and customer service folks were friendly and down to earth.

9 years ago

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Diane Cheyney, PA

The Upstart team was awesome! Courteous and efficient. My process was done in a matter of days.

9 years ago

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AP Los Angeles, CA

Great overall experience!!! The process was super easy and the customer service was super helpful!

9 years ago

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Danielle Dumont, NJ

Amazing customer service. Answered all my questions and concerns. Would highly recommend!!

9 years ago

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Henry Burke

Excellent customer service during the application process. Very professional and expedient process.

9 years ago

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Anna Chicago, IL

Upstart application process was a breeze. UX on the website was impressive. Very prompt replies from CSRs.

9 years ago

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LuAnne Peterson South Beloit, IL

Excellent service! Very quick approval. Representatives were very polite and informed.

9 years ago

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stuart raphael Westbury, NY

Working with Upstart was a fairly easy process. I got my money quickly. I would definitely recommend them.

9 years ago

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Ed Jackson Tampa, FL

Very easy application process and efficient underwriting process. Sharing with everyone I know.

9 years ago

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Lucy Mason Philadelphia, PA

The system was fast, easy, and very comprehensive, and everyone was very easy to work with.

9 years ago

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Ross Dakin Palo Alto, CA

Very easy process, friendly staff, intuitive product, and great rates! Thanks Upstart!

9 years ago

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Lena Washington, DC

Incredibly efficient and wonderfully friendly "no bs" approach! Highly recommended!

9 years ago

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Jen Cincinnati, OH

Very easy to work with. Good procedure. The interest rate advertising is a little misleading, but overall very competitive.

9 years ago

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Anthony Zamparelli Miami, FL

Honest, straight forward, and competitive rates. Changes the way I think about banking products.

9 years ago

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Kenneth Dallas, TX

Perfect! Just how a loan process should be! Fair, fast, and just an excellent overall experience.

9 years ago

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Joe foley Bryn Mawr, PA

Excellent customer service from everyone that was involved Would do business again in a hearbeat

9 years ago

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Laurie Willis Lehi, UT

So fast & efficient. They were professional and friendly. Rates were decent & no penalty for an early payoff.

5 years ago

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Pedro Vasquez Holdings LLC Bloomfield, CT

Got an answer fast and recommended to my friends! They got theirs too

2 years ago

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Stefan Aurora, IL

The process was very quick and easy and i got a decent rate.

9 years ago

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Gary

Very smooth process with kind and knowledgeable people at the helm.

9 years ago

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Ryan

Very fast! Customer service was fantastic. No issues whatsoever!

9 years ago

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Mike Bowers Cheney, WA

Everything was easy, everyone I spoke to was friendly, and I had the money in hand within 48 hours.

9 years ago

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Dominick Iaconis Mahwah, NJ

Took a little longer than my previous loan with UPSTART but all in all, easy transaction.

9 years ago

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waji Durham, NC

Best rates out there plus super fast. From application to funding was 48 hours

9 years ago

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John New York, NY

It was a very straight forward process and the people I dealt with we great

9 years ago

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Elaine Bronx, NY

Fantastic Company! Thank You Upstart for helping me Jumpstart my FICO Score!

9 years ago

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Brian Manley Albany, NY

Upstart provided me with excellent customer service throughout the loan process.

9 years ago

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Allison New York, NY

Great service, fast results, and an all round pleasant experience.

9 years ago

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Donell Bradley Hephzibah, GA

Quick response, easy process, take more into consideration than a number.

9 years ago

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Adam Omaha, NE

Upstart was very easy to work with and will be tremendous help in getting my finances together.

9 years ago

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Jeff Detroit, MI

Easy and quick funding. Great customer service and wonderful experience. JM

9 years ago

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Amanda Wheeling, WV

Very easy process. I applied on a Sunday and received my loan on a Wednesday!

9 years ago

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Brandi Dallas, TX

Upstart was very user-friendly, great customer service, and QUICK!

9 years ago

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Allison TX

Loan was quick and easy. Interest rates weren't that great but otherwise I am grateful.

9 years ago

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Lauri Dornbusch Aberdeen, SD

Upstart was very prompt returning emails etc. I was extremely satified with their service!

9 years ago

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Steve Durham, NC

Upstart made it easy to get the funds I needed and at an affordable rate!

9 years ago

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Ronn Ford Dallas, TX

Good experience. Easy to operate and helpful customer service/support

9 years ago Edited September 14, 2021