Upstart is a peer-to-peer lending personal loan company that offers financial solutions primarily for recent college graduates and young professionals. Borrowers can obtain unsecured loans at fixed rates.
What separates Upstart from other personal loan online lenders is its unique approval process. For a recent college graduate, Upstart looks at other factors such as education and employment history instead of only credit history. Because this process is tailored to meet the individual applicant, Upstart states it is able to save its borrowers over 23 percent compared to high-interest credit card rates, and it does not require an excellent credit score. Read Upstart reviews below to see what consumers have to say about the online lending service.
Upstart is an excellent choice of lender for applicants who have little to no credit history and a quality education or a high-paying job. Upstart personal loans are tailored to meet the needs of the individual applicants. This is especially helpful for young professionals or recent college graduates. There is a minimum credit score requirement of 620, but there are no minimum lines of credit or years of credit required in order to borrow money. Factors that go into determining eligibility include:
The loan application process is tailored to the needs of the applicant. This enables Upstart to pass on its savings directly to the borrower. This can be seen in its APR Range (lowest rate: 9.57 percent, highest rate: 29.99 percent), low fees, and competitive max loan terms (five years).
The process is also incredibly fast. Most borrowers are able to receive their funds the day after they apply and are approved (it takes up to three days for education loans). It is at least a day faster than some top personal loan lenders.
As of Early 2019, Upstart has a 4.5/5 star rating from consumers with hundreds of reviews. Upstart reviews highlight quick approval and fund transfer (money can be transferred to your bank account as soon as one business day after approval), quality customer service, and reasonable rates (9.57% - 29.99%).
Upstart loans range from $1,000 to $50,000. Borrowers' qualified loan amounts are based on credit scores, income, and other determining factors provided on the loan application. Note that some states have minimum loan amounts that may affect your eligibility for smaller loans, depending on which state you are a permanent resident of. For example, Upstart states the minimum loan amount in Massachusetts is $7,000; the minimum loan amount in Ohio is $6,000; the minimum loan amount in New Mexico is $5,100; the minimum loan amount in Georgia is $3,100.
To initially check your loan rate with Upstart, it will not affect your credit. Upstart checks your credit report with a soft inquiry, which does not negatively affect your credit as a hard inquiry does. Then, if you choose to accept the rate offer and continue through the loan process, Upstart will do a hard credit inquiry, which is common within the industry and will affect your credit. Having the rate check be a soft inquiry can give consumers peace of mind that it will not ding their credit if they decide not to accept the initial offer.
Upstart offers three-year or five-year loans. Having this option allows you to select the option that works best for your financial situation, and because Upstart does not charge a prepayment fee, you can pay off your loan at any time, regardless of the loan term.
Although the approval process is tailored to meet the needs of the individual applicant, being approved can be challenging. The average Upstart personal loan borrower has the following credentials:
The above credentials can be difficult to meet because most borrowers are looking to consolidate debt, like credit card debt or student loans.
Upstart unsecured personal loans do have fees to consider. It enforces a loan origination fee of one percent to six percent. The loan origination fee is taken out of the loan before the funds are disbursed to you, so the payment doesn't have to come out of your pocket. This percentage is determined by how qualified the borrower is. The higher rates go to less qualified applicants.
Upstart also charges a fee at a standard rate of five percent or $15 (whichever is greater) on late payments. It's a good idea to make sure your monthly payments arrive on time. However, this is quite common within the lending industry, and unlike some of its competitor lending companies, Upstart does not charge a check processing fee or a prepayment penalty. A prepayment penalty is an additional charge for paying off a loan early.
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Upstart has been instrumental in helping me meet my financial goals and the customer service is seriously outstanding. Everyone I talk to treats me like a friend and you don't get the typical runaround of a foreign call center like you do with credit card companies. I applied at 10 am and was approved by 4 pm. Upstart is a game changer.
Upstart was very thorough and professional. I had an excellent experience with their customer service representatives and they inspired confidence much more than the similar companies I was considering working with.
The process was very quick and easy and i got a decent rate.
The online application was very easy to complete and the approval process was super fast. I completed my application in the evening and received approval the next day. I was able to consolidate all my credit card debt under one loan and now have just one payment. The best part, with the low rate and 3 year payoff plan, I can see the light at the end of tunnel of credit card debt.
I still can't believe what a great experience it was working with your team. Excellent customer service, extremely responsive to my questions and concerns. Would, and already have, highly recommend when you are considering applying for a loan.
Such a pleasure to work with! Sarah made the process quick and easy. Highly recommend Upstart!
The loan process was very easy. I had a hard time making money in college and getting a "real job" after. Upstart helped level the playing field against the 7 years of credit card debt I had slowly built up. With a higher paying job and less than half the initial interest rate, I will finally be free!
Fantastic process and very helpful staff. Keep it up! You're changing the game.
Customer service was excellent, very professional and kind.
Upstart gave me a new start! They were great about working with me to get the information together that they needed to evaluate my application even though at every step I was being thwarted by other entities.
I did extensive research on Upstart prior to applying for a loan. Their business model is centered around college educated professionals between the ages of 24-35 who would not quality for conventional loans through the big names due to lack of credit history. Some of their investors include Google's executive chairman and the CEO of Salesforce. This instilled a lot of confidence in me to proceed with a loan. The application process is very simple. I filled out the online form, received a confirmation e-mail request for a photocopy of my college degree, pay statement and statement of savings account. I setup a verification the next day and then had the loan dispersed the following day. All and all the entire process took less than two full days. Very simple. I don't think you will find better interests rates out there than Upstart. It's an interesting business model and a great solution for someone like myself.
This was the absolute easiest loan process I have ever had! The application was easy, the person whom I spoke with to verify my information was courteous, approval was quick & I expect my funds within 48 hours (my application/approval was completed on a SUNDAY)! I highly recommend.
I am a recent college graduate and am in my second year of work. Over the past 4 years, I racked up a solid chunk of credit card debt. Refinancing using Upstart has been a HUGE burden-lifter. Getting approved for my loan was very quick and easy. The account managers responded to me on a daily basis and every step of the process felt safe and secure. If you've ever considered refinancing student debt or credit card debt, I highly recommend Upstart!
Great service. Very efficient and attentive staff.
Customer service is great! This company is both reliable, accurate and efficient. Thank you Upstart!
The process is quick and easy if you have all your documents ready. The person who called me to verify was super helpful, and clearly explained the terms. The communication via email is also very clear and timely. Thank you.
This was by far the easiest loan process I have ever been through.
The process was quick and easy. I wish I had read up on the required documentation before I started the process as there was some documentation I didn't have readily available when applying. This lead to some revisions to the loan and a little extra time to find the additional documentation to straighten out the loan terms. But even with that little hiccup everything went very smoothly.
Customer service was thorough and professional from the start. There were no hidden agendas and the people I spoke to were pleasant to deal with.
Simple but could be faster with updates on status.
At first I was skeptical of how long this would actually take after the documents were submitted. I've been through traditiona l banks geueling vetting process before... I was completely blown out of the water when I received my approval 12 hours after submitting my supporting documents and the funds the very next day! Upstart is truly changing peoples life for the better one loan at a time. I'm so fortunate there is a company that sees me as a person and not just another credit score.
Efficient, sensible, and nothing scary about the process. I can't wait to be on the flip side of this business and become an investor.
Simple process of applying. The entire process took about three days from initial application to funding. Very well run system.
Everyone was so friendly and the process was very easy.
Everyone has been fantastic to work with! They were thorough in explaining, wanted to make sure I was getting the best rate possible, and made sure everything was set to go. I was very thankful for the help!
Simple process, quick funding!
Amazingly quick and easy process to get a loan. Plus I'm so intrigued by the other stuff Upstart adds to their risk model for loans like school and major. As a Data Analyst myself, the model seems really cool and innovative.
We had a good experience with Upstart. The rep, Nishani, was kind and respectful and very responsive to our questions. We received our loan on the very day promised. Our only complaint would be we wish we had known upfront that there would be a $750 origination fee. We would have asked to borrow a bit more so we could pay off the total debt we wanted to clear.
Fantastic process, efficient, high-quality. On-line process was straight forward and timely. Had funds in my account quickly; interest rate and other terms were very fair. Only thing keeping this from a "10" was some challenge with phone agent who completed the 5 minute verification call. Her phone skills/tone could use some refining. All other aspects of this were world-class. Highly recommend.
Upstart is a breath of fresh air! FINALLY a company that is willing to promote a debt free lifestyle, and they ACTUALLY put "their money where their mouth is"! I LOVED my experience, and am THRILLED that upstart offers investment opportunities as well. With debt paid down, I WILL become an investor in this fantastic company who is affording me the chance to pay off debt FOREVER, and GROW my investment! PURE GENIUS!! Sooo very grateful. Thank you!
I have high interest credit cards and wanted to consolidate them and pay them off. They offered me a great interest rate, I provided the required docs, did a phone verification, and about 3 days later received my loan. It's a lot of process but pretty easy steps. Would recommend to anyone who needs a short term loan (has to be paid with in 3 years) with decent interest rate.
We were looking for a way to consolidate our high interest credit card debt and saw your sponsored Facebook ad. We had used our credit cards to start our business and needed a way to finally get out from underneath the monthly finance change and high payments. We recently had great success with Kabbage to access a line of business capital and so we decided to take a chance on Upstart because "Why not? This could be the ticket to digging us out of a hole since no banks will help us!" Sure enough, within 2 minutes of visiting your website, we were offered just the amount we needed to help pay down most of our debt. The interest rate and monthly payback amount were both quite reasonable. Once I accepted the loan, it only took 1 more day to be approved and the next day the money was in my account. I've already paid off two credit cards and feel elated. Thank you for taking a chance on us when no one else would.
Fast and easy way to get the money you need at a low interest rate.
Very pleased and impressed with the process. They look at more than just your credit score, which is great. Both thorough and friendly. Easy to navigate through the process, and very helpful. Started the process on Monday afternoon, had money in my account by Wednesday morning. Would probably never use a bank for anything other than another home loan with upstart around.
The process is fast, user friendly, and very straight forward. I was very impressed with the service and professionalism of the Upstart team.
The Upstart team was responsive, attentive and courteous. They made the entire process a painless one.
Excellent Service! Very prompt approval process and helpful staff.
Upstart is amazing. What would have taken me countless years to pay off was done in less than a day and will be paid off in only three years with upstart. They mean what they say when they state "you're more than your credit score." Thank you for helping me turn things around..
Great customer service: knowledgeable, friendly, eager to walk me through the process, patient. Wouldn't change a thing!
Ridiculously easy application process; awesome staff; friendly callers; tech friendly for provision of evidence. All around awesome. And more importantly, GREAT interest rates!
Great people, great customer support. Try it!
Incredibly easy! I was in need of a short term loan to cover a lump sum education cost. Upstart made this possible!
Very smooth process with kind and knowledgeable people at the helm.
The process, while a little complicated, was clearly explained. The customer service was outstanding. The time frame was reasonable. I really appreciate being able to get the loan I need for my business when my bank had turned me down. Basing my acceptance and rate on my education and work experience was refreshing. Finally, I got some value from that 4.0 in graduate school!
The experience was easy and straightforward. The staff was helpful and informative.
Upstart was a pleasant and easy experience and gave the best rates that I could not have received from my bank. Thank you upstart I will be recommending the company to everyone I know.
It felt so good to nuke my balances, and it was so easy to get through the process!
Had a wonderful experience with Upstart and have recommended it to all of my friends and family. Wonderful service and a great opportunity to receive a low-interest loan.
Great customer experience. Would highly recommend.