Name: Regional Finance
Rating: 4.8

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Verified Customer

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Teresa M Greene Russellville, TN

The Manager Paul was very helpful in getting my loan worked up. This has been a hard year and a half and I had Bill's I needed to pay off and work to be done at the house and Regional made that possible.

3 years ago

Reply from Regional Finance

Hi Teresa, thank you for your feedback. We are so glad to hear that you had a positive experience.

Jul. 9th, 2021

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Verified Customer

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Carole pitt Yukon, OK

I gave them 5 stars because I don't ever have to even think about them unless I need something. :). It was an easy stress free experience. Aubrey is the best! She is friendly, fast and efficient

3 years ago

Reply from Regional Finance

Hi Carole, thank you for your feedback. We are so glad to hear that you had a positive experience.

Jun. 29th, 2021

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Verified Customer

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Tracy Greenville, SC

I have known Mary go several years. She made this last loan so quick and easy for me. No problems. And I have been doing business with Regional Finance for a VERY long time..it's convenient. No hassle.

3 years ago

Reply from Regional Finance

Hi Tracy, thank you for your feedback. We are so glad to hear that you had a positive experience.

Jun. 18th, 2021

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Verified Customer

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Jack C Baird Mount Juliet, TN

Fast friendly staff members. The whole experience was pleasant,easy and with covid out and about I wasn't worried about anything. Still the best part was the STAFF MEMBERS made the process simple. Thanks

3 years ago

Reply from Regional Finance

Hi Jack, thank you for your feedback. We are so glad to hear that you had a positive experience.

Jun. 18th, 2021

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Verified Customer

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Destiny Stroud, OK

Great service. Easy to work with. Nice customer service. Followed through with everything they said they would.

3 years ago

Reply from Regional Finance

Hi Destiny, thank you for your feedback. We are so glad to hear that you had a positive experience.

Jun. 8th, 2021

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Verified Customer

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Bridgette Robinson Winnsboro, SC

Regional Finance has always been good to my mom with helping her with her needs. I recently applied and they were able to help me as well. Great people in Winnsboro, SC office. They are very helpful.

3 years ago

Reply from Regional Finance

Hi Bridgette, thank you for your feedback. We are so glad to hear that you had a positive experience.

Jun. 8th, 2021

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Prudence Jackson

First I want to say thank you for being the best Loan Company here in Albuquerque, sometimes it's easier to have a go to that you can count on rather than dealing with family. When I first needed a temporary loan, I discovered Regional and chose to go with them before any other Company. Daniel and Chasta were very helpful, they helped me right away. After applying online- I got the approval, went in and was out of there within 30 minutes. I've been with them for 7 months or so and have paid them off a few times. There was a time that i got a loan from Check and Go and that was the worst mistake I have ever made. I had some fraudulent issues that took place with my account and Check and Go would not work with me at all. By the time my payment came up, they racked up my charges with interest and the payment i made did not make a difference, I paid them off, switched to Regional and later landed up having death in the family and they simply worked with me without no stress. Did not bother me and repeatedly call me to make a payment like Check and Go. If you ever need a loan, I recommend Daniel, he will go out of his way to make sure you get the best Customer Service and the best treatment along with getting you what you would qualify for.

1 year ago

Reply from Regional Finance

Thank you for your feedback. We are proud of our team. We will make sure to pass along your compliments to the branch.

Oct. 27th, 2022

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Verified Customer

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cassandra johnson

Like the personal treatment that was given and understood my situation. Nothing to dislike

5 months ago

Reply from Regional Finance

Hi Cassandra, thank you for your feedback. We're so glad to hear that you had a positive experience.

Apr. 15th, 2024

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Verified Customer

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ADRI S Winchester, CA

The rep that assisted me was very kind and professional. The entire process was simple thanks to her .

6 months ago

Reply from Regional Finance

Thank you for your kind words, Adri. We're so glad to hear that you had a positive experience.

Mar. 4th, 2024

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Verified Customer

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Amy San Antonio, TX

I wish the interest rates are lower but I understand the risks that are involved. I am thankful for the assistance

7 months ago

Reply from Regional Finance

Hi Amy, thank you for your kind words. We are so glad to hear that you had a positive experience.

Jan. 22nd, 2024

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Verified Customer

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Deborah Rockford, IL

Customer service is top-notch. The process was very easy to finance. I receive my money the next day.

8 months ago

Reply from Regional Finance

Hi Deborah, thank you for your kind words. We're so glad to hear that you had a positive experience.

Jan. 22nd, 2024

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Verified Customer

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Ken

The loan process was quick And easy. The employees are friendly and knowledgeable , working with you to get the loan that is right for you.

8 months ago

Reply from Regional Finance

Hi Ken, thank you for your kind words. We're so glad to hear that you had a positive experience.

Jan. 22nd, 2024

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Verified Customer

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Natasha Carter Lynchburg, VA

The loan process was very smooth and pleasant. The representative that I worked with was empathetic , personable, and polite. 100% recommend!!

10 months ago

Reply from Regional Finance

Hi Natasha, thank you for your kind words. We're so glad to hear that you had a positive experience.

Jan. 22nd, 2024

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Verified Customer

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Tony Raya Minneapolis, MN

They did a excellent job with me and my financial situation. Regional staff went above and beyond.awesome.i would recommend you them.

10 months ago

Reply from Regional Finance

Hi Tony, thank you for your kind words. We're so glad to hear that you had a positive experience.

Jan. 22nd, 2024

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Verified Customer

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Vicki Roman Milwaukee, WI

You always come thru when I need a little help. I needed some med equipment and it takes so long for the insurance to come thru,but you were there!

11 months ago

Reply from Regional Finance

Hi Vicki, thank you for your kind words. We're so glad to hear that you had a positive experience.

Oct. 18th, 2023

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Presly June Montgomery, AL

Regional finance is one of the best company out there and they has wonderful service and will work hard to get you what you need. I'm not being paid for my review this is a great company thanks for your service Regional

8 months ago

Reply from Regional Finance

Hi Presly, thank you for your kind words. We're so glad to hear that you had a positive experience.

Jan. 22nd, 2024

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Verified Customer

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Freddie Alexander

I appreciate that as a current customer, im offered new loans without applying and the process is quick and easy. Staff has always been polite, friendly and never pushy, which help when deciding on accepting new offers

1 year ago

Reply from Regional Finance

Hi Freddie, we're so glad to hear that you had a positive experience. Thank you for taking the time to leave a review.

Oct. 18th, 2023

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Rene Charlotte, NC

They were friendly and helpful, I now have three loans I have obtained from them over the years they've always been very helpful. And made it very simple and easy.

1 year ago

Reply from Regional Finance

Hi Rene, thank you for your kind words. We're so glad to hear that you had a positive experience.

Oct. 18th, 2023

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Verified Customer

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Rita McMinnis Floyd, VA

Marcie is Top Notch! I called her to see about borrowing a certain amount and after investigating, was told Yes! She made the process so easy... Thank You Marcie!

1 year ago

Reply from Regional Finance

Hi Rita, thank you for your kind words. We'll be sure to pass along your compliments to the branch.

Jul. 30th, 2023

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Verified Customer

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Paul Montgomery, AL

I was able to refinance my loan without any delay. I was told which documents would be needed. Process was efficient and loan officer was courteous and knowledgeable.

1 year ago

Reply from Regional Finance

Hi Paul, we're so glad to hear that the loan process went smoothly for you. Thank you for taking the time to leave a review!

Jul. 30th, 2023

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Verified Customer

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Lloyd L McClain Raleigh, NC

I rate them that way because I recently got a loan with Regional, at 30.2% with a credit score of 703, I feel that rate is to high. Upon cashing the check my bank was highly upset ,and didn't want to accept that loan with Regional, but I did anyway because they have really nice staff. But after this loan I will not come back.

1 year ago

Reply from Regional Finance

We appreciate you sharing your experience with us. Your feedback helps us to know what we are doing right and to identify areas where we can improve. Thank you!

Oct. 27th, 2022

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Verified Customer

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Brandy Byrne Loganville, GA

I've had a loan with this company for awhile now and never had an issue until this past April when I called my local branch and asked to do a deferred payment and was told no because I had never been late . I explained that I had been sick with Covid for almost 2 months but kept paying all my bills and at that point had no money left since I had been unable to work. (My payments were on auto draft so I never had to call or go in) so I asked that they stop my auto payments so I would not go into the negative and I would be allowed to do a deferred payment. I was told that was not a problem but a few days later my bank cactus empty almost negative so I called back and was told I would be given back my payment and after almost 3 weeks I finally have my payment put back into my account. However it has caused multiple problems and I've been playing catch up with all my bills and that had made it worse. I let my local branch know that when I had extra money I would make a payment but the calls were nonstop and I was spoken to as if I were a stupid child and told them to stop calling me and I would be in when I had money but I still received multiple calls from different people in the office because apparently the screens were not linked and no one saw where I had said to stop calling me. With that said I still managed to finally make a payment after speaking with the manger who continued to call me. Now I'm refinanced at an even larger amount . I would if I were you make sure that all brancyknow that it's illegal to continue to call people after they've asked them to stop and pretending like it was never said and having someone else call us still illegal. I may even ask for some help from an attorney not sure because it's not right what happened to me when I did what I was supposed to do by making my payments and when I needed help I wasn't given it and put into an even worse situation while trying to recover and care for my kids

1 year ago

Reply from Regional Finance

Thank you for bringing this matter to our attention. We take all customer concerns seriously. Please contact our Customer Support Department at regionalfinance.com/contact-us/ so that we can discuss this matter in more detail.

Oct. 6th, 2022

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Verified Customer

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Marcelino Rico Grand Prairie, TX

When applying for the loan they denied but received a loan check in the mail, two weeks later which was awesome but a waste by me going somewhere else and paying the interest with them.

2 years ago

Reply from Regional Finance

We appreciate you sharing your experience with us. Your feedback helps us to know what we are doing right and to identify areas where we can improve. Thank you!

Sep. 28th, 2022

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Verified Customer

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Maple Clayborn Independence, MO

Very professional and detailed. Explain the loan terms to the letter ,very nice and professional to their customers and do all they can to met your needs.

2 years ago

Reply from Regional Finance

Hi Maple, thank you for your feedback. We are so glad to hear that you had a positive experience.

May. 23rd, 2022

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Verified Customer

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Christy Menasha, WI

Everything was easy and went great but no one explained how much I was getting or how I would receive it until they had already printed a check and handed it to me. I was expecting to go over all of that during the process.

2 years ago

Reply from Regional Finance

Hi Christy, thank you for your feedback. We are so glad to hear that you had a positive experience.

May. 2nd, 2022

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Verified Customer

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Gale Rollins

Any time I need a loan they work tireless to accommodate me at some level. Even if it's not the full amount as requested. They feel for the customer.

2 years ago

Reply from Regional Finance

Hi Gale, thank you for your feedback. We are so glad to hear that you had a positive experience.

May. 2nd, 2022

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Verified Customer

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Era Moody

Regional finance have been awesome, they work hard to satisfy their customers. I would highly recommend them to my family,friends, associate. Keep up the good work!

2 years ago

Reply from Regional Finance

Hi Era, thank you for your kind words. We are so glad to hear that you had a positive experience.

Apr. 8th, 2022

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Teresa Harris Simpsonville, SC

Chyene had the beast personality. I loved the experience because she gave me options of what I had available and told me how bill consolidation would benefit me

2 years ago

Reply from Regional Finance

Hi Teresa, thank you for your kind words. We are so glad to hear that you had a positive experience.

Feb. 17th, 2022

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Verified Customer

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John C Conway Jr Summerville, SC

Friendly reminder calls for payment due dates, accept payments a variety of methods (don't have to go into nearest branch). Friendly, well informed staff who knows me.

2 years ago

Reply from Regional Finance

Hi John, thank you for your feedback. We are so glad to hear that you had a positive experience.

Feb. 2nd, 2022

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Verified Customer

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Ana Del Rio, TX

Wasn't given a choice about autopay would of preferred to pay in person. It's easier to keep track of my bills. But I did like they gave me an option to break down my payments into two instead monthly.

2 years ago

Reply from Regional Finance

Hi Ana, thank you for your feedback. We are so glad to hear that you had a positive experience.

Jan. 13th, 2022

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Verified Customer

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Mary Mack Williamston, SC

i`ve been with the company for a lot of years and if i have a problem the will help as long as you keep the lines of communication open and the are nice

2 years ago

Reply from Regional Finance

Hi Mary, thank you for your feedback. We are so glad to hear that you had a positive experience.

Jan. 13th, 2022

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Kathy Y Purser Calhoun Falls, SC

They are a good business people. They are friendly and knowledgeable treat people the way they should be treated. I love doing g business with Rgoional

2 years ago

Reply from Regional Finance

Hi Kathy, thank you for your feedback. We are so glad to hear that you had a positive experience.

Dec. 30th, 2021

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Verified Customer

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Teknika Johnson Lubbock, TX

The staff was amazing! They greeted me as soon as I entered the building, and continue to check on me until it was my turn. The are so warm and inviting.

2 years ago

Reply from Regional Finance

Hi Teknika, thank you for your feedback. We are so glad to hear that you had a positive experience.

Dec. 27th, 2021

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Verified Customer

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Noelia sauceda Houston, TX

It's the best because it's easy and people are very helpful and friendly are use y'all because you're number one in my heart and helps me out when I really need it thank you

2 years ago

Reply from Regional Finance

Hi Noelia, thank you for your feedback. We are so glad to hear that you had a positive experience.

Dec. 27th, 2021

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David Jacquez El Paso, TX

Very ease to work with . Jessica is very helpful and patient. Once this loan is complete. I would like to working with Jessica in the future. Thank for all the help.

2 years ago

Reply from Regional Finance

Hi David, thank you for your feedback. We are so glad to hear that you had a positive experience.

Dec. 27th, 2021

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Eddie Stegall Raleigh, NC

They were fast efficient and courteous I had a good representative who knew exactly what I needed and was very precise and letting me know how to proceed

2 years ago

Reply from Regional Finance

Hi Eddie, thank you for your feedback. We are so glad to hear that you had a positive experience.

Dec. 8th, 2021

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Verified Customer

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Rene Pleasanton, TX

They were quick to respond to my needs. Tiffany was very helpful in making sure. I understood the rates, payments and risks involved in getting the loan

2 years ago

Reply from Regional Finance

Hi Rene, thank you for your feedback. We are so glad to hear that you had a positive experience.

Dec. 8th, 2021

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Verified Customer

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Elia Garcia Priestley Pleasanton, TX

I wasn't expecting a over 600.00 loan I was expecting a over 300.00 loan. But it helped me a lot don't need to make my payment till January of next year.

2 years ago

Reply from Regional Finance

Hi Elia, thank you for your feedback. We are so glad to hear that you had a positive experience.

Dec. 8th, 2021

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Verified Customer

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Whitney Sienko Carthage, TX

They've been great so far, better apr than most loam companies and everyone seems to be friendly when I speak with someone on the phone or through email.

2 years ago

Reply from Regional Finance

Hi Whitney, thank you for your feedback. We are so glad to hear that you had a positive experience.

Dec. 8th, 2021

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Verified Customer

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Eddie walsh Memphis, TN

It was fast and easy. The only issue i had was your company approved me for an amount then when it was time to come and do the paperwork it had changed.

2 years ago

Reply from Regional Finance

Hi Eddie, thank you for your feedback. We are so glad to hear that you had a positive experience.

Nov. 30th, 2021

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Verified Customer

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Marcus Anderson, SC

Very nice people whom helped me in my time of need and treated me like a valuable customer.thank you regional finance in North Augusta.georgia bulldog crew.go dawgs

2 years ago

Reply from Regional Finance

Hi Marcus, thank you for your feedback. We are so glad to hear that you had a positive experience.

Nov. 17th, 2021

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Verified Customer

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Ronald Gill Kansas City, MO

Everyone was very nice. Time was taken to make sure that i understood the process and all of the benefits that I would receive. It was a enjoyable experience.

2 years ago

Reply from Regional Finance

Hi Ronald, thank you for your feedback. We are so glad to hear that you had a positive experience.

Nov. 3rd, 2021

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Verified Customer

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Paula Wetumka, OK

I was sent a check and I just cashed it I know I should keep a loan company like this and make sure I keep there business when I was in need of some cash

2 years ago

Reply from Regional Finance

Hi Paula, thank you for your feedback. We are so glad to hear that you had a positive experience.

Oct. 28th, 2021

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Verified Customer

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Mirta Q De Leon San Antonio, TX

I was given thorough information to help me decide on accepting the loan. The convenience of taking care of the application process from my own home.

2 years ago

Reply from Regional Finance

Hi Mirta, thank you for your feedback. We are so glad to hear that you had a positive experience.

Oct. 12th, 2021

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Verified Customer

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Darrell Rainey Greenville, SC

Interest is too high. I borrowed 5500 00 and the payback is over 15000.00 . They added over 3000.00 in insurance. I went back to drop the insurance and was told the monthly payment wouldnt change and was never told what the new payoff would be.

2 years ago

Reply from Regional Finance

Hi Darrell, thank you for bringing this matter to our attention. We take all customer concerns seriously. Please contact our Customer Support Department by visiting the Contact Us page of our website so that we can discuss this matter in more detail.

Oct. 12th, 2021

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Verified Customer

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Juliet Jones Fayetteville, NC

I had a very positive experience with introduction to their products and services Getting the money needed was exceptional I had an overall great experience with them

2 years ago

Reply from Regional Finance

Hi Juliet, thank you for your feedback. We are so glad to hear that you had a positive experience.

Oct. 12th, 2021

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Verified Customer

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Ronald Everett Crowley, TX

The team makes applying for a loan very simple and fast.They also look to find personal loans that provides the customer with a reasonable monthly payment.

2 years ago

Reply from Regional Finance

Hi Ronald, thank you for your feedback. We are so glad to hear that you had a positive experience.

Oct. 12th, 2021

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Verified Customer

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Rita Wise Irmo, SC

Because any other time I wanted some extra money they couldn't get me a higher rate just what I already had in the account so the people you got now doing a good job

2 years ago

Reply from Regional Finance

Hi Rita, thank you for your feedback. We’re so glad to hear that you had a positive experience.

Sep. 28th, 2021

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Verified Customer

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Rebecca L Medlock Checotah, OK

Always helpful every time I call, Thry have always helped me when I need extra money. Everyone is very friendly and they take the time to meet my needs

2 years ago

Reply from Regional Finance

Hi Rebecca, thank you for your feedback. We are so glad to hear that you had a positive experience.

Sep. 17th, 2021

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Verified Customer

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Emmanuel Agbanyim Sugar Land, TX

The staff are helpful and support with detailed professionalism.Expectially Staff Chirstie.She is the best.Always patient to listen with a better answers to help.

2 years ago

Reply from Regional Finance

Hi Emmanuel, thank you for your feedback. We are so glad to hear that you had a positive experience.

Sep. 17th, 2021