Name: Regional Finance
Rating: 4.7

check_circle

Verified Customer

star star star star star

Paul

quick service done within one day. All documents were properly accepted.

6 months ago

check_circle

Verified Customer

star star star star star

Dorothee Dorotheemk1

Jessica was extremely helpful and the process was very smooth and quick

7 months ago

Reply from Regional Finance

Hi Dorothee, thank you for your kind words. We're so glad to hear that you had a positive experience.

Apr. 15th, 2024

check_circle

Verified Customer

star star star star star

Johnnie Gilchrist

The personality of the agent. The way things were explained to me.

7 months ago

Reply from Regional Finance

Hi Johnnie, thank you for your feedback. We're so glad to hear that you had a positive experience.

Apr. 15th, 2024

check_circle

Verified Customer

star star star star star

Ina

Good customer service. They check periodically to see if I need anything

8 months ago

Reply from Regional Finance

Hi Ina, thank you so much. We're so glad to hear that you had a positive experience.

Mar. 4th, 2024

check_circle

Verified Customer

star star star star star_border

Guadalupe Hobbs, NM

Ms G , was great she answered all my questions plus she helped me get a little bit bigger loan

8 months ago

Reply from Regional Finance

Hi Guadalupe, thank you for your feedback. We're so glad to hear that you had a positive experience.

Mar. 4th, 2024

check_circle

Verified Customer

star star star star star

Vicki Longview, TX

The rep. who helped me is Pam. She is professional, courteous, and is extremely knowledgeable.

9 months ago

Reply from Regional Finance

Hi Vicki, thank you for your kind words. We're thrilled to hear that you had such a positive experience with our team.

Feb. 12th, 2024

check_circle

Verified Customer

star star star star star

Bernice Birmingham, AL

The customer service and accurates,I have been doing business with Regional for quite a while.

9 months ago

Reply from Regional Finance

Hi Bernice, thank you for your kind words. We are so glad to hear that you had a positive experience.

Jan. 22nd, 2024

check_circle

Verified Customer

star star star star star

Jordan

The best people to work with always makes things easier and will help me do what I need done

9 months ago

Reply from Regional Finance

Hi Jordan, thank you for your kind words. We're so glad to hear that you had a positive experience.

Jan. 22nd, 2024

check_circle

Verified Customer

star star star star star

Beth Rodgers Ethridge, TN

Excellent customer service. Jessica was friendly and worked with me start to finish.

10 months ago

Reply from Regional Finance

Hi Beth, thank you for your kind words. We're so glad to hear that you had a positive experience.

Jan. 22nd, 2024

check_circle

Verified Customer

star star_border star_border star_border star_border

Michael St Louis, MO

Preditory lending, you need to borrow money to help your situation and it makes it worst. 50-75 percent interest and my credit score was 680. Preditory lending do not put yourself in that position. Instead of getting ahead your getting screwed.

1 year ago

Reply from Regional Finance

Thank you for bringing this matter to our attention. We take all customer concerns seriously. Please contact our Customer Support Department at regionalfinance.com/contact-us/ so that we can discuss this matter in more detail.

Jul. 30th, 2023

check_circle

Verified Customer

star star star star star

Kathleen Goose Creek, SC

My representative,Jecura was most professional, and very knowledgeable in her helping me. I was very impressed

1 year ago

Reply from Regional Finance

Hi Kathleen, thank you for your kind words. We'll be sure to pass along your compliments to the branch.

Jul. 30th, 2023

check_circle

Verified Customer

star star star star star

Carlos El Paso, TX

Tracy R did an excellent job refinancing my loan I felt like she went the extra mile just for me. Thanks Tracy

1 year ago

Reply from Regional Finance

Hi Carlos, we'll be sure to pass along your compliments to the branch. We're so glad to hear that the loan process went smoothly for you.

May. 30th, 2023

check_circle

Verified Customer

star star_border star_border star_border star_border

Victor Duran El Paso, TX

Local branch representative that handled my payoff account was very rude, unprofessional and accused me of potential fraud while the branch manager Niomi sitting next to her desk didn't intervene. I would not recommend this branch to no one.

1 year ago

Reply from Regional Finance

Hi Victor, thank you for bringing this matter to our attention. Please contact our Customer Support Department by visiting the Contact Us page of our website so that we can discuss this matter in more detail.

Jan. 4th, 2023

check_circle

Verified Customer

star star star star star

Kayla Johns Pulaski, TN

They have always been easy to work with. Very sweet ladies all of them when I call to pay or have a question.

1 year ago

Reply from Regional Finance

Hi Kayla, thank you for your kind words. We are so glad to hear that you had a postive experience.

Dec. 9th, 2022

check_circle

Verified Customer

star star star star star

Marjorie Gainer Fayetteville, NC

Your team at this location is always professional, understanding, and willing to go above and beyond with your clients.

1 year ago

Reply from Regional Finance

Hi Marjorie, we appreciate your kind words. Have a wonderful day!

Dec. 1st, 2022

check_circle

Verified Customer

star star star star star

William Stanley Rural Hall, NC

After many years of service, Regional has shown that are willing to help fulfill our financial needs.

2 years ago

Reply from Regional Finance

Hi William, thank you for your feedback. We’re so glad to hear that you had a positive experience.

Sep. 28th, 2022

check_circle

Verified Customer

star star star star star

Britney Max Meadows, VA

They were helpful and nice the speed of service was fast made me feel welcomed I will tell people about them

2 years ago

Reply from Regional Finance

Hi Britney, thank you for your feedback. We are so glad to hear that you had a positive experience.

Aug. 3rd, 2022

check_circle

Verified Customer

star star star star star

MONA NEY Salt Lake City, UT

I love the staff in the Garland office very friendly and professional. Like family greet you with a smile

2 years ago

Reply from Regional Finance

Hi Mona, thank you for your feedback. We are so glad to hear that you had a positive experience.

Jul. 18th, 2022

check_circle

Verified Customer

star star star star star

Giovanni D Del Rosario Jonesborough, TN

Fast professional support and service. They explained every document and made it easy to understand.

2 years ago

Reply from Regional Finance

Hi Giovanni, thank you for your feedback. We are so glad to hear that you had a positive experience.

Jul. 18th, 2022

check_circle

Verified Customer

star star star star star

Karen Earley Bessemer, AL

Every one is so helpfull. Misti Helped me in every way she could, I appreciate her ! I hope she accept my gratitude.

2 years ago

Reply from Regional Finance

Hi Karen, thank you for your feedback. We are so glad to hear that you had a positive experience.

Jun. 27th, 2022

check_circle

Verified Customer

star star star star star

Leswan Talley Beersheba Springs, TN

They are very nice & caring. They are there and very understanding if you can't make your payment that same day

2 years ago

Reply from Regional Finance

Hi Leswan, thank you for your feedback. We are so glad to hear that you had a positive experience.

May. 27th, 2022

check_circle

Verified Customer

star star star star star

Raelynn Sanchez Pena Joplin, MO

Misty and Deidre are the best! They Always go above and beyond for me. I wouldn't want to work with anyone else!

2 years ago

Reply from Regional Finance

Hi Raelynn, thank you for your feedback. We are so glad to hear that you had a positive experience.

May. 27th, 2022

check_circle

Verified Customer

star star star star star

Kristen Caldwell Vandalia, MO

They have made a loan easy to access and manageable payments. They have treated me well and I am very grateful!

2 years ago

Reply from Regional Finance

Hi Kristen, thank you for your feedback. We are so glad to hear that you had a positive experience.

May. 27th, 2022

check_circle

Verified Customer

star star star star star

Beverly Ann Watson Manvel, TX

It is a simple process. They make it almost effortless for anyone. True professionals who are very knowledgeabl.

2 years ago

Reply from Regional Finance

Hi Beverly, thank you for your feedback. We are so glad to hear that you had a positive experience.

May. 23rd, 2022

check_circle

Verified Customer

star star star star star

Maria verastegui McAllen, TX

The loan representative was quick to get the paperwork going. She told me exactly the documents that will be needed.

2 years ago

Reply from Regional Finance

Hi Maria, thank you for your feedback. We are so glad to hear that you had a positive experience.

May. 9th, 2022

check_circle

Verified Customer

star star star star star

Nadine Brown

The customer service was excellent, staff very friendly and knowledgeable, service was easy and fast.

2 years ago

Reply from Regional Finance

Hi Nadine, thank you for your feedback. We are so glad to hear that you had a positive experience.

May. 2nd, 2022

check_circle

Verified Customer

star star star star star

Helen L Kemp

They have worked with me as my income changed through this Covid season. They have always been courteous and helpful.

2 years ago

Reply from Regional Finance

Hi Helen, thank you for your feedback. We are so glad to hear that you had a positive experience.

May. 2nd, 2022

check_circle

Verified Customer

star star star star star

Bonnie LHooker

They are friendly,easly to work on loans with.I also is on my sister account,which i deal with offen.

2 years ago

Reply from Regional Finance

Hi Bonnie, thank you for your kind words. We are so glad to hear that you had a positive experience.

Apr. 8th, 2022

check_circle

Verified Customer

star star star star star

Crystal Paige

Imani in Raleigh NC made the loan processing fee very easy and she provided great customer service. Very professional

2 years ago

Reply from Regional Finance

Hi Crystal, thank you for your kind words. We are so glad to hear that you had a positive experience.

Apr. 8th, 2022

check_circle

Verified Customer

star star star star star

Kimberly Dougan

We've been with this location since they opened years ago. The ladies are so nice and very helpful.

2 years ago

Reply from Regional Finance

Hi Kimberly, thank you for your feedback. We are so glad to hear that you had a positive experience.

Apr. 8th, 2022

check_circle

Verified Customer

star star star star star

Johnny Reed Greenville, NC

Regionso Finance made getting a loan very easy, no sneaky questions. Loan officer was friendly and helpful.

2 years ago

Reply from Regional Finance

Hi Johnny, thank you for your feedback. We are so glad to hear that you had a positive experience.

Mar. 15th, 2022

check_circle

Verified Customer

star star star star star

Robin Casby San Antonio, TX

Michelle, Norma and the rest of the staff on South Cross goes above and beyond to help me in time of need!!!!

2 years ago

Reply from Regional Finance

Hi Robin, thank you for your kind words. We are so glad to hear that you had a positive experience.

Mar. 4th, 2022

check_circle

Verified Customer

star star star star star

Nancy Scallorn Arab, AL

They were very helpful with financial worries I had, Thank you so much for helping me when I needed it.

2 years ago

Reply from Regional Finance

Hi Nancy, thank you for your feedback. We are so glad to hear that you had a positive experience.

Mar. 4th, 2022

check_circle

Verified Customer

star star star star star_border

KATHY LOAN Mooresville, NC

would be 5 stars if the interest rate wasn't so high. but they are reliable, professional, friendly and there when I need them.

2 years ago

Reply from Regional Finance

Hi Kathy, we appreciate you sharing your experience with us. Your feedback helps us to know what we are doing right and to identify areas where we can improve. Thank you!

Feb. 23rd, 2022

check_circle

Verified Customer

star star star star star

Greg Green Bay, WI

Everything was smoothly run and professionally done. All info was given for review before signing. Very pleased!

2 years ago

Reply from Regional Finance

Hi Greg, thank you for your feedback. We are so glad to hear that you had a positive experience.

Feb. 17th, 2022

check_circle

Verified Customer

star star star star star

Anthony Smith Columbia, SC

Regional finance, was available when I needed assistance. The agents were courteous,and very helpful.

2 years ago

Reply from Regional Finance

Hi Anthony, thank you for your feedback. We are so glad to hear that you had a positive experience.

Feb. 17th, 2022

check_circle

Verified Customer

star star star star star

Phillip Sellers Shelby, AL

Because the loan came at a time i needed money ive had to bury 5 family members since june of2022 till now

2 years ago

Reply from Regional Finance

Hi Phillip, thank you or your kind feedback. We are so sorry for your loss.

Feb. 17th, 2022

check_circle

Verified Customer

star star star star star

Jewel Satterfield Albuquerque, NM

The Manager is professional and polite. She is a solver in trying to make the system work for everyone.

2 years ago

Reply from Regional Finance

Hi Jewel, thank you for your kind words. We are proud of our team and will be sure to pass along your compliments to the branch.

Feb. 17th, 2022

check_circle

Verified Customer

star star star star star

Gladys Vela Montgomery, TX

Each and every time we go into Regional we are treated with the upmost respect. They are the only company we use.

2 years ago

Reply from Regional Finance

Hi Gladys, thank you for your feedback. We are so glad to hear that you had a positive experience.

Feb. 2nd, 2022

check_circle

Verified Customer

star star star star star

Jose L Saldivar San Antonio, TX

Awesome Customer Service and The Crew Are Always Helpful and On Point In Helping The Customers Needs

2 years ago

Reply from Regional Finance

Hi Jose, thank you for your feedback. We are so glad to hear that you had a positive experience.

Feb. 2nd, 2022

check_circle

Verified Customer

star star star star star

Maria Dallas, TX

Staff is very helpful and friendly! Whenever i needed a loan they would try their best to help me! And i Thank you

2 years ago Edited January 10, 2024

Reply from Regional Finance

Hi Maria, thank you for your feedback. We are so glad to hear that you had a positive experience.

Jan. 25th, 2022

check_circle

Verified Customer

star star star star star

Ivan Moreno Concord, NC

Efficient and professional. She was able to get me approved same day and even stayed a little later to meet me.

2 years ago

Reply from Regional Finance

Hi Ivan, thank you for your feedback. We are so glad to hear that you had a positive experience.

Jan. 13th, 2022

check_circle

Verified Customer

star star star star star

Jennifer Dawn Tompkins Fredericksburg, VA

They were very friendly and helpful and understanding I would let anyone know about them if they need a loan

2 years ago

Reply from Regional Finance

Hi Jennifer, thank you for your feedback. We are so glad to hear that you had a positive experience.

Jan. 13th, 2022

check_circle

Verified Customer

star star star star star

Kimbo Gore Brown Longs, SC

Customer service was great and even though it is loan that have to be repaid they helped me out in my time of need

2 years ago

Reply from Regional Finance

Hi Kimbo, thank you for your feedback. We are so glad to hear that you had a positive experience.

Jan. 13th, 2022

check_circle

Verified Customer

star star star star star

Angelita Vasquez El Paso, TX

Very pleasant customer service, the app was easy to use and I had no problems they were very understanding

2 years ago

Reply from Regional Finance

Hi Angelita, thank you for your feedback. We are so glad to hear that you had a positive experience.

Jan. 13th, 2022

check_circle

Verified Customer

star star star star star

Aileen Mccracken Arab, AL

They are absolutely amazing, especially Jessica , I never leave unsatisfied with the service I receive

2 years ago

Reply from Regional Finance

Hi Aileen, thank you for your feedback. We are so glad to hear that you had a positive experience.

Dec. 30th, 2021

check_circle

Verified Customer

star star star star star

Rebecca stegall Monroe, NC

Very easy experience when asking for loan and opening the loan. Everyone at this branch is so nice.

2 years ago

Reply from Regional Finance

Hi Rebecca, thank you for your feedback. We are so glad to hear that you had a positive experience.

Dec. 27th, 2021

check_circle

Verified Customer

star star star star star

annette stone Crossville, TN

Your staff is very friendly and polite. They look at your situation and try to find the best loan for you as well

2 years ago

Reply from Regional Finance

Hi Annette, thank you for your feedback. We are so glad to hear that you had a positive experience.

Dec. 27th, 2021

check_circle

Verified Customer

star star star star star

Tracie Skipper

When I get in a bind or need extra cash Cynthia and Antwaine both always go above and beyond to ensure I'm satisfied.

2 years ago

Reply from Regional Finance

Hi Tracie, thank you for your feedback. We are so glad to hear that you had a positive experience.

Dec. 27th, 2021

check_circle

Verified Customer

star star star star star

Natalie Anderson, SC

Friendly and great customer service! I have been with them for about 15 years and have been pleased with their service.

2 years ago

Reply from Regional Finance

Hi Natalie, thank you for your feedback. We are so glad to hear that you had a positive experience.

Dec. 27th, 2021