Name: Regional Finance
Rating: 4.7

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Verified Customer

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Beatrix McLaughlin Alexandria, VA

It was an easy process over all, but the first time I received a loan, I was sent a check in the mail and if I cashed it that was the contract. This time upon a renewal I filled out more paperwork than getting a new car

3 years ago

Reply from Regional Finance

Hi Beatrix, thank you for your feedback. We are so glad to hear that you had a positive epxerience.

Jun. 8th, 2021

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Verified Customer

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LAVONNE CORNISH Spencer, OK

They really helped me out. I had missed a lot of work because I was hospitalized so I couldn't afford my bills, but thanks to them I'm able to get back on my feet.

3 years ago

Reply from Regional Finance

Hi Lavonne, thank you for your feedback. We are so glad to hear that you had a positive experience.

Jun. 10th, 2021

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Ruben Martinez Houston, TX

Natalie was amazing her positive attitude, exceptional knowledge, and dedication made the loan process seamless, her professionalism and responsiveness truly sets her apart. I highly recommend anyone who needs assistance with the process to seek her help!|

9 months ago

Reply from Regional Finance

Hi Ruben, thank you for your kind words. We're thrilled to hear that you had such a positive experience with our team.

Feb. 12th, 2024

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John Thomas Willkens Newport News, VA

Ms. Beverly is totally awesome. She is well knowledge of all the products that they have. I have been working with her for a long time a great person to know and very happy to help anyway, she can. She is a great asset to regional finance and should be recognized for this. When I do think about getting a loan I only call Ms. Beverly because I know she would take good care of me. She is amazing and awesome!!!

1 year ago

Reply from Regional Finance

Hi John, we are proud of our team for providing you with a friendly and professional experience. Thank you for taking the time to leave a review.

Mar. 1st, 2023

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Deborah Nashville, TN

Just shortly after receiving the loan, an incident occurred that affected my income and while there was some miscommunication, the manager took responsibility and accommodated the best he could. They have been understanding and not blowing your phone up with phone calls if you’re one minute late like other lenders. Both manager and assistant manager have provided excellent customer service.

1 year ago

Reply from Regional Finance

Hi Deborah, we are thrilled that you had such a good experience with our team. Have a wonderful day!

Jan. 12th, 2023

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Roy Joiner Pearland, TX

The people there or real friendly and it don’t take long for them to process everything and get your money and get you out of there. That’s what I like about them. They don’t sugarcoat nothing! this is my second time first time I got $900 paid it off next time I was approve for $5000 that tells you good the girl told me if you paid this off next time you come you get the $5000 and I did!!!!😊

1 year ago

Reply from Regional Finance

Hi Roy, thank you for your kind words. We pride ourselves on making the loan process as easy as possible for our customers. Thank you!

Dec. 20th, 2022

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cassandra johnson

Like the personal treatment that was given and understood my situation. Nothing to dislike

8 months ago

Reply from Regional Finance

Hi Cassandra, thank you for your feedback. We're so glad to hear that you had a positive experience.

Apr. 15th, 2024

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Verified Customer

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ADRI S Winchester, CA

The rep that assisted me was very kind and professional. The entire process was simple thanks to her .

9 months ago

Reply from Regional Finance

Thank you for your kind words, Adri. We're so glad to hear that you had a positive experience.

Mar. 4th, 2024

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Amy San Antonio, TX

I wish the interest rates are lower but I understand the risks that are involved. I am thankful for the assistance

10 months ago

Reply from Regional Finance

Hi Amy, thank you for your kind words. We are so glad to hear that you had a positive experience.

Jan. 22nd, 2024

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Deborah Rockford, IL

Customer service is top-notch. The process was very easy to finance. I receive my money the next day.

11 months ago

Reply from Regional Finance

Hi Deborah, thank you for your kind words. We're so glad to hear that you had a positive experience.

Jan. 22nd, 2024

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Natasha Carter Lynchburg, VA

The loan process was very smooth and pleasant. The representative that I worked with was empathetic , personable, and polite. 100% recommend!!

1 year ago

Reply from Regional Finance

Hi Natasha, thank you for your kind words. We're so glad to hear that you had a positive experience.

Jan. 22nd, 2024

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Tony Raya Minneapolis, MN

They did a excellent job with me and my financial situation. Regional staff went above and beyond.awesome.i would recommend you them.

1 year ago

Reply from Regional Finance

Hi Tony, thank you for your kind words. We're so glad to hear that you had a positive experience.

Jan. 22nd, 2024

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Vicki Roman Milwaukee, WI

You always come thru when I need a little help. I needed some med equipment and it takes so long for the insurance to come thru,but you were there!

1 year ago

Reply from Regional Finance

Hi Vicki, thank you for your kind words. We're so glad to hear that you had a positive experience.

Oct. 18th, 2023

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Verified Customer

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Sheila Oxford, NC

It was easy and my representative was very polite and curious I really appreciated all her assistance and accuracy in my situation

1 year ago

Reply from Regional Finance

Thank you for your kind words. We’re so glad to hear that you had a positive experience.

Jul. 3rd, 2023

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Tamelia NC

1 year ago

Reply from Regional Finance

Hi Tamelia, thank you for your kind words. We're so glad to hear that you had a positive experience.

May. 30th, 2023

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Verified Customer

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Albert El Paso, TX

I like the treatment they gave me, very friendly, polite,offer me something to drink,I really enjoyed myself and everyone there

1 year ago

Reply from Regional Finance

Hi Albert, we're so glad to hear that you had a positive experience. Thank you for taking the time to leave a review.

May. 30th, 2023

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Anne Coward Monroe, NC

They are so friendly and professional. They are prompt and they are helpful. I would recommend to all my friends and family

1 year ago

Reply from Regional Finance

Hi Anne, thank you for your feedback. We’re happy to hear that you the loan process went smoothly for you. Thank you!

Jan. 12th, 2023

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Verified Customer

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Elaine

Outstanding customer service. I was most impressed by the minimal amount of time for completion of the loan application and receipt of funds.

1 year ago

Reply from Regional Finance

Hi Elaine, we are so glad to hear that you had a positive experience. Thank you!

Jan. 4th, 2023

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Robin Pennington Lenoir, NC

Regional Finance made the process of obtaining a loan quick and easy with phone and email. Never had to rearrange my schedule to run to the office.

1 year ago

Reply from Regional Finance

Hi Robin, thank you for your feedback. We are thrilled that you had such a good experience with our team.

Dec. 20th, 2022

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James Fort Mill, SC

The loan amount doesn't benefit the customer like it should. If you lend the customer $1000.00, the interest rate is so high that it takes forever to pay it back.

1 year ago

Reply from Regional Finance

Hi James, thank you for bringing this matter to our attention. Please contact our Customer Support Department by visiting the Contact Us page of our website so that we can discuss this matter in more detail.

Dec. 9th, 2022

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Evaristo Barraza Laredo, TX

Regional Finance is very helpful, has courteous agents, and they help you get the loan you need, even with not so great Credit score.

2 years ago

Reply from Regional Finance

Hi Evaristo, we are thrilled that you had such a good experience with our staff. Thank you for your kind words!

Dec. 1st, 2022

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Judy Santos Ennis, TX

I appreciated being treated like a real person that needed help, not someone that gave a company a chance to make things worse

2 years ago

Reply from Regional Finance

Hi Judy, we pride ourselves on making the loan process as easy as possible for our customers. We are so glad to hear that you had a positive experience.

Dec. 1st, 2022

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Tamara Milwaukee, WI

They were very patient and diligent and made sure I got my money right away. They even stayed late, WAY past closing, to ensure I got my money.

2 years ago

Reply from Regional Finance

Thank you for your feedback. We are thrilled that you had such a good experience with our staff. We will make sure to pass along your compliments to the branch.

Nov. 22nd, 2022

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Verified Customer

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Justine Oliver Canyon, TX

I am truly blessed with the awesome people at Regional Finance who have gone out of their way to make my experience with them amazing.

2 years ago

Reply from Regional Finance

Thank you for your feedback. We are proud of our team. We will make sure to pass along your compliments to the branch.

Oct. 31st, 2022

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Billy McDaniel Ponca City, OK

They are very friendly knowledgeable they really help me out with refinancing my loan I do recommend them who needs a little extra funds

2 years ago

Reply from Regional Finance

Hi Billy, thank you for your feedback. We’re so glad to hear that you had a positive experience.

Oct. 27th, 2022

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joan jenkins Pasadena, TX

I'm a new customer and they have been so polite, Helpfull and patient with me.. I am 75 so being respectful these days is important!!

2 years ago

Reply from Regional Finance

Hi Joan, thank you for your feedback. We’re so glad to hear that you had a positive experience.

Oct. 14th, 2022

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Ramon T Arredondo Jr Quail, TX

They are very friendly n professional . The clerk was punctual and she completed my loan in a very timely manner . She was very accurate

2 years ago

Reply from Regional Finance

Thank you for your feedback. We are proud of our team. We will make sure to pass along your compliments to the branch.

Sep. 28th, 2022

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Amy McDonald Mineral Wells, TX

You are always there when I need you with no haste you make the process easy throughout the insurance of my loan.Hope to pay you off soon

2 years ago

Reply from Regional Finance

Hi Amy, thank you for your feedback. We are so glad to hear that you had a positive experience.

Sep. 14th, 2022

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Ashlee Ellis San Antonio, TX

Beyond exceptional, from day one every person I spoke with was very honest, informative and ensured all of my questions were answered.

2 years ago

Reply from Regional Finance

Thank you for your feedback. We are proud of our team. We will make sure to pass along your compliments to the branch.

Sep. 28th, 2022

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Verified Customer

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Neal Waxahachie, TX

Sara was professional, answered all our questions and provided insightful info on how to request/qualify in the future

2 years ago

Reply from Regional Finance

Hi Neal, thank you for your feedback. We are so glad to hear that you had a positive experience.

Aug. 9th, 2022

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Monique Camp Birmingham, AL

The staff is always professional and courteous. They also take the time to explain every aspect of the financial agreement.

2 years ago

Reply from Regional Finance

Hi Monique, thank you for your feedback. We are so glad to hear that you had a positive experience.

Aug. 3rd, 2022

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Mm Woodway, TX

Beside being short staff the ladies are still very polite and punctual about getting peoples needs and that very good customer service.

2 years ago

Reply from Regional Finance

Hi Mm, thank you for your feedback. We are so glad to hear that you had a positive experience.

May. 23rd, 2022

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Verified Customer

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Thomas Gromme Charleston, SC

Friendly, Professional, Efficient. I went into the office and all my paperwork was complete and was finished with everything in 10 minutes.

2 years ago

Reply from Regional Finance

Hi Thomas, thank you for your feedback. We are so glad to hear that you had a positive experience.

May. 23rd, 2022

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Amber Humphries Johnson City, TN

Very friendly and accommodating. The lady there also took a payoff check to another loan company for me so I didn't have to. Which was awesome.

2 years ago

Reply from Regional Finance

Hi Amber, thank you for your feedback. We are so glad to hear that you had a positive experience.

May. 9th, 2022

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Janet Mason Tulsa, OK

Everyone I have had any contact with at Regional Finance has been very kind, professional and always willing to help. I appreciate them very much.

2 years ago

Reply from Regional Finance

Hi Janet, thank you for your feedback. We are so glad to hear that you had a positive experience.

May. 2nd, 2022

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Mikki Francis Chandler, TX

Friendly and fair. My interest rate is higher than I would like but my payments are manageable. They made the process of applying very simple.

2 years ago

Reply from Regional Finance

Hi Mikki, thank you for your feedback. We are so glad to hear that you had a positive experience.

May. 2nd, 2022

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Denise Slaughter Athens, AL

The staff is great and friendly and professional, organized in their job and they make sure u are satisfied with your loan options before you leave.

2 years ago

Reply from Regional Finance

Hi Denise, thank you for your feedback. We are so glad to hear that you had a positive experience.

May. 2nd, 2022

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Rosemary Fuentes Milwaukee, WI

They were friendly and helpful They also corrected a mistake found in previous loan and were very understanding of my needs

2 years ago

Reply from Regional Finance

Hi Rosemary, thank you for your feedback. We are so glad to hear that you had a positive experience.

May. 2nd, 2022

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Louise Whiters Arlington, TX

The entire loan process was explained to my understanding. The agents were kind and thoughtful and worked with me throughout the procedure.

2 years ago

Reply from Regional Finance

Hi Louise, thank you for your feedback. We are so glad to hear that you had a positive experience.

Apr. 27th, 2022

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Patricia Alexander Fairfield, AL

They are always friendly & quick in determining if you are eligible for a loan. They will make the scheduling of payments convient.

2 years ago

Reply from Regional Finance

Hi Patricia, thank you for your feedback. We are so glad to hear that you had a positive experience.

Apr. 27th, 2022

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Christina Crawford

The experience was great. They were very knowledgeable. They worked with us by showing us other ways to do our loan. Very helpful.

2 years ago

Reply from Regional Finance

Hi Christina, thank you for your feedback. We are so glad to hear that you had a positive experience.

Apr. 8th, 2022

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JANNIE SMARTT Chattanooga, TN

They were friendly and courteous and they made me feel comfortable. I applaud them for going above and beyond the call of duty!!!

2 years ago

Reply from Regional Finance

Hi Jannie, thank you for your feedback. We are so glad to hear that you had a positive experience.

Mar. 29th, 2022

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Janet Manning Greenville, IL

They very kind and helpful! Very sweet ladies work in the office that go thru! Thank you so much for your kindness and help!

2 years ago

Reply from Regional Finance

Hi Janet, thank you for your feedback. We are so glad to hear that you had a positive experience.

Mar. 29th, 2022

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Joe Corpus Christi, TX

1st time I was give a loan was over 2 thousand and I was able to deposit in my bank with cAsh available almost instantly

2 years ago

Reply from Regional Finance

Hi Joe, thank you for your feedback. We are so glad to hear that you had a positive experience.

Mar. 15th, 2022

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Carl E Bell Jenkinsville, SC

Very personable service. My agent, Allison, was very nice and knowledgeable and was attentive from the start to the end.

2 years ago

Reply from Regional Finance

Hi Carl, thank you for your feedback. We are so glad to hear that you had a positive experience.

Mar. 15th, 2022

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Nekia Toliver San Antonio, TX

Easy process in getting the information needed from start from finish. I was able to receive my approval and check the same business day.

2 years ago

Reply from Regional Finance

Hi Nekia, thank you for your feedback. We are so glad to hear that you had a positive experience.

Feb. 10th, 2022

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Lynn leith Maryville, TN

Helpful,considerate,and you all go out to do the best. Would recommend you to anyone. Thanks for your help with my financial needs.

2 years ago

Reply from Regional Finance

Hi Lynn, thank you for your feedback. We are so glad to hear that you had a positive experience.

Feb. 2nd, 2022

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Molly kitchens Birmingham, AL

They are always nice when speaking to you and if you have extra money you can get they let you know. I appreciate the staff

2 years ago

Reply from Regional Finance

Hi Molly, thank you for your feedback. We are so glad to hear that you had a positive experience.

Jan. 25th, 2022

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Verified Customer

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April Peoples Salisbury, NC

Very attentive and informative. Made me feel like I was top priority and they would do everything in their power to get me approved.

2 years ago

Reply from Regional Finance

Hi April, thank you for your feedback. We are so glad to hear that you had a positive experience.

Jan. 13th, 2022

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Verified Customer

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MAGGIE BATTEN Newport News, VA

THE FIRST SIT DOWN LOAN TIL NOW HAS BEEN VERY HELPFUL, POSITIVE AND A PLAN JUST FOR ME TO BE COMFORTABLE WITH, I'M SO GLAD I MET REGIONAL.

2 years ago

Reply from Regional Finance

Hi Maggie, thank you for your feedback. We are so glad to hear that you had a positive experience.

Jan. 13th, 2022