Name: Regional Finance
Rating: 4.5

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Verified Customer

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Sally Muniz Albuquerque, NM

Always get great customer service! I had ask for by weekly pmts and I didn't receive that!! I was set up for automatic payments which is fine but I rather pay twice a month!! I would like to have that change! I did ask if that could be changed but said it was to late!??

2 years ago

Reply from Regional Finance

Hi Sally, thank you for bringing this matter to our attention. Please contact our Customer Support Department by visiting the Contact Us page of our website so that we can discuss this matter in more detail.

Dec. 9th, 2022

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Verified Customer

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Anonymous Hope Mills, NC

Pleasant staff,very helpful. I have been with this company before and has proven to work w ell for many reasons. Special thank you to representatives that worked with me l believe her name is Lisa,but if not she was great.

2 years ago

Reply from Regional Finance

We are proud of our team for providing you with a friendly and professional experience. Thank you for your kind words!

Dec. 1st, 2022

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Verified Customer

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James R Cheatham Concord, NC

Friendly and courteous service. The loan specialists answered all my questions and explained all the options available to help me in a time of trouble. The application process was clear easy.

2 years ago

Reply from Regional Finance

Hi James, we are thrilled that you had such a good experience with our staff. We will make sure to pass along your compliments to the branch.

Nov. 22nd, 2022

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Kathleen Napier Raleigh, NC

Staff is amazing! Regional is dependable when I'm in a financial crunch. The only reason I rate them a 3 and not a 5 is because the company must surely know that people who come to them are financially desperate, and so they charge outrageously high interest rates, which adds to the financial despair of their customers. I do, though, SINCERELY appreciate the assistance, though be it at an unethical price.

2 years ago

Reply from Regional Finance

We appreciate you sharing your experience with us. Your feedback helps us to know what we are doing right and to identify areas where we can improve. Thank you!

Oct. 31st, 2022

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Bernie Smith Chicago, IL

I rate them a five because they waited for me for 5 days to get all my stuff together to get me this loan that I needed and I needed it bad and I think they're one of the greatest places that I've ever borrowed money from

2 years ago

Reply from Regional Finance

Hi Bernie, thank you for your feedback. We’re so glad to hear that you had a positive experience.

Oct. 14th, 2022

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Verified Customer

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Wanda Van Scyoc Chicago, IL

I appreciated how quickly I was able to get my loan approved. Crystal L was very helpful and courteous. She explained every that I needed to do in order to expedite my loan application.

2 years ago

Reply from Regional Finance

Thank you for your feedback. We are proud of our team. We will make sure to pass along your compliments to the branch.

Oct. 14th, 2022

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Verified Customer

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Edna Marie Brennan Glen Allen, VA

I've been going through some financial problems and wasn't paying my loan and the lady offered me I guess a loan renewal that lowered my payments and she was so helpful and patient the entire time walking me through.

2 years ago

Reply from Regional Finance

Hi Edna, thank you for your feedback. We’re so glad to hear that you had a positive experience.

Oct. 6th, 2022

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Myrna J Pino San Ysidro, NM

Very friendly they work with you and find you the best loan that works for you . Regional Finance really came thru for me when i really needed help and i'm happy that they were able to help me out .

2 years ago

Reply from Regional Finance

Hi Myrna, thank you for your feedback. We are so glad to hear that you had a positive experience.

Aug. 3rd, 2022

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Sarah Anderson Bartlesville, OK

Stephen and Jordan are always friendly, professional and I feel like I am dealing with a reputable company. I also like that I can have a direct pay setup on the days I prefer.

2 years ago

Reply from Regional Finance

Hi Sarah, thank you for your feedback. We are so glad to hear that you had a positive experience.

Jun. 27th, 2022

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Verified Customer

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Neicie Chatman Houston, TX

Whenever I'm in a financial emergency, I can depend on Regional Finance to help me with the cash that is needed at the time. However, I make my monthly payments aon time there is always cash available.

2 years ago

Reply from Regional Finance

Hi Neicie, thank you for your feedback. We are so glad to hear that you had a positive experience.

May. 23rd, 2022

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Verified Customer

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Alex D. Wall Lancaster, TX

Regional Finance has helped me thru some troubled times when I needed financial assistance and the entire staff there is so pleasant and friendly. I truly Thank God for Regional Finance..

2 years ago

Reply from Regional Finance

Hi Alex, thank you for your feedback. We are so glad to hear that you had a positive experience.

Apr. 27th, 2022

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Ernest Munoz Dallas, TX

My loan process took more than an hour no paper work was ready I'm not a first time customer asked for a higher loan but was only allowed half of what I needed maybe your qualifications standards are higher but I only ask for what I need

2 years ago

Reply from Regional Finance

Hi Ernest, we appreciate you sharing your experience with us. Your feedback helps us to know what we are doing right and to identify areas where we can improve. Thank you!

May. 2nd, 2022

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Verified Customer

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Nathan Stewart jr

They are very good at there job and they take the time to help you through the whole process they are really nice people to have help you when you need help I have a lot respect for them

2 years ago

Reply from Regional Finance

Hi Nathan, thank you for your feedback. We are so glad to hear that you had a positive experience.

May. 2nd, 2022

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Verified Customer

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Rachael jaramillo Albuquerque, NM

When I needed money I called on a Fri . Within about 20 min got what I needed n about 30 min before closing they told me to come in got my money. Thank u regional u guys r awesome

2 years ago

Reply from Regional Finance

Hi Rachael, thank you for your feedback. We are so glad to hear that you had a positive experience.

Feb. 2nd, 2022

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Verified Customer

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Jeana Clark Converse, TX

Processing the loan was simple, payments are reasonable, time spent inside the store has been short (a plus, due to Covid), and all of the people who work there that I have dealt with are professional, courteous, and kind.

2 years ago

Reply from Regional Finance

Hi Jeana, thank you for your feedback. We are so glad to hear that you had a positive experience.

Feb. 2nd, 2022

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Adeline Houston, TX

The experience wasn't bad, but the interest rates on these types loan are a bit much. Seems to be geared towards people in need to further keep them in debt. Yes, I know I took advantage of the opportunity, but only because I was in need.

3 years ago

Reply from Regional Finance

Hi Adeline, we appreciate you sharing your experience with us. Your feedback helps us to know what we are doing right and to identify areas where we can improve. Thank you!

Jan. 13th, 2022

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Jennifer Fort Worth, TX

I have been with Regional off and on for over 7 years. They are always super friendly and happy to help. They get my loan handled quickly and are always there if I need assistance with any problem

3 years ago

Reply from Regional Finance

Hi Jennifer, thank you for your feedback. We are so glad to hear that you had a positive experience.

Jan. 13th, 2022

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Shequana Asheboro, NC

They are always nice and very helpful, when you pay on your loan each month on time then your credit will go up. If you are a little behind then you let them know and they will work with you on a plan that fits your needs

3 years ago

Reply from Regional Finance

Hi Shequana, thank you for your feedback. We are so glad to hear that you had a positive experience.

Dec. 30th, 2021

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Brian Richardson Nashville, NC

Regional Finance has helped me multiple times with loans and everyone has always been knowledgeable, courteous and friendly. I would have liked to seen a lower interest rate offered this time, especially since I never missed a payment, but would definitely recommend them

3 years ago

Reply from Regional Finance

Hi Brian, thank you for your feedback. We are so glad to hear that you had a positive experience.

Dec. 27th, 2021

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Rod and Lori Herron Dewey, OK

The Boys have been absolutely the best to my husband and I through out the many years we have utilized Regional Finance in Bartlesville. So here is a huge Thank you to them and we appreciate you two immensely!

3 years ago

Reply from Regional Finance

Hi Rod and Lori, thank you for your feedback. We are so glad to hear that you had a positive experience.

Dec. 20th, 2021

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Timothy Jones Cuero, TX

Everyone was friendly,knowledgeable and willing to go that extra mile to help me. My credit is not the best but they made it happen. I have recommended them to all my friends.

3 years ago

Reply from Regional Finance

Hi Timothy, thank you for your feedback. We are so glad to hear that you had a positive experience.

Dec. 8th, 2021

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Verified Customer

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Jasmine Mata Clint, TX

Since I started working with Regional Finance it's been nothing but great. I went in with my needs they were able to exceed my expectations. They make the process easy.The payments are reasonable.

3 years ago

Reply from Regional Finance

Hi Jasmine, thank you for your feedback. We are so glad to hear that you had a positive experience.

Dec. 8th, 2021

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Marcellus Bobo Memphis, TN

Chasity and her representatives are go getters they respond to the client's needs with profession. They treat the clients with the up most respect and they answer all your questions and concerns.

3 years ago

Reply from Regional Finance

Hi Marcellus, thank you for your feedback. We are so glad to hear that you had a positive experience.

Dec. 8th, 2021

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Oscar Melendez Fort Worth, TX

Great Service and Professional Team. They welcome you in with a great positive attitude, great management. I would recommend any one that needs a loan from Regional Finance. Thank You for the help!

3 years ago

Reply from Regional Finance

Hi Oscar, thank you for your feedback. We are so glad to hear that you had a positive experience.

Nov. 30th, 2021

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Hadji Hicks Sr Georgetown, SC

It was very easy to refinance you guys reached out to me which is always a plus let me know I'm considering doing something right I just love the way you handle me it was like a family oriented area thank you

3 years ago

Reply from Regional Finance

Hi Hadji, thank you for your feedback. We are so glad to hear that you had a positive experience.

Dec. 1st, 2021

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Pamela Orozco Wichita Falls, TX

I love my local Regional Finance! Morgan is amazing she's friendly and thoughtful. The other girls in the office are great as well. After finding Regional Finance I have no need to go anywhere else!

3 years ago

Reply from Regional Finance

Hi Pamela, thank you for your feedback. We are so glad to hear that you had a positive experience.

Nov. 8th, 2021

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Charlene Miles Kenley West Columbia, SC

Very Friendly and try to expedite the process as fast as possible but there are hoops that they have to go through at the end for co workers having to sign off. I know it is for security reasons but should be done before customer gets there.

3 years ago

Reply from Regional Finance

Hi Charlene, we appreciate you sharing your experience with us. Your feedback helps us to know what we are doing right and to identify areas where we can improve. Thank you!

Nov. 8th, 2021

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Abby Mackie Cushing, OK

For one thing they try to give you what you want. Their friendly and they got out of their way, to get to know you. This is my experience with each time I can get help from them

3 years ago

Reply from Regional Finance

Hi Abby, thank you for your feedback. We are so glad to hear that you had a positive experience.

Nov. 3rd, 2021

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Debbie Rhatigan Skiatook, OK

I got an easy, fast hassle free loan. I would recommend using Regional Finance to family and friends. I was able to consolidate my debts. I've been in contact with Jessica and she was very helpful and easy to talk to.

3 years ago

Reply from Regional Finance

Hi Debbie, thank you for your feedback. We are so glad to hear that you had a positive experience.

Oct. 12th, 2021

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Gloria Hill Windsor, NC

They are professional, everything was done quickly, all my concerns were answered and I didn't have to call them three or four times about my loan. Great company to do business with.

3 years ago

Reply from Regional Finance

Hi Gloria, thank you for your feedback. We’re so glad to hear that you had a positive experience.

Sep. 28th, 2021

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Treva Green Nevada, MO

Great c customer service easy to work with and very cheerful which is unusual a lot of people are just like you know very monotone and not happy at all when they're doing their job and these cows were amazing

3 years ago

Reply from Regional Finance

Hi Treva, thank you for your feedback. We’re so glad to hear that you had a positive experience.

Sep. 28th, 2021

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MARILZA" IRENE MYRICK Hayden, AL

THEY HELPED ME WHEN NOBODY ELSE WOULD AND THEY ARE VERY F TIME AND LET TH KOW I CAN'T MAKE MY PAYMEN FOR A MONTH JUST ADD IT ON TO THE LAST PAYMENTNICE PEOPLE IF I CALL A HEAD O

3 years ago

Reply from Regional Finance

Hi Marilza, thank you for your feedback. We’re so glad to hear that you had a positive experience.

Sep. 28th, 2021

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Miriam J. Dorsey Raleigh, NC

Kim H., the office manager, was very helpful in many ways. However, she misled me about the percentage of interest on the loan and was extremely slow in getting back to me and answering my questions. When I did get the loan - we had discussed using my car for a larger loan she has not until this very day gotten back in touch with me about the particulars of that loan.

3 years ago

Reply from Regional Finance

Hi Miriam, thank you for bringing this matter to our attention. We take all customer concerns seriously. Please contact our Customer Support Department by visiting the Contact Us section of our website so that we can discuss this matter in more detail.

Sep. 9th, 2021

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Paige Roper Summerville, SC

Very good customer service! Shakira I hope I spelled it right! But she was prepared she was able to answer all my questions. She was patient with me and allowed me time to make sure I could make payments and on time.

3 years ago

Reply from Regional Finance

Hi Paige, thank you for your feedback. We are so glad to hear that you had a positive experience.

Jul. 9th, 2021

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Teresa M Greene Russellville, TN

The Manager Paul was very helpful in getting my loan worked up. This has been a hard year and a half and I had Bill's I needed to pay off and work to be done at the house and Regional made that possible.

3 years ago

Reply from Regional Finance

Hi Teresa, thank you for your feedback. We are so glad to hear that you had a positive experience.

Jul. 9th, 2021

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Carole pitt Yukon, OK

I gave them 5 stars because I don't ever have to even think about them unless I need something. :). It was an easy stress free experience. Aubrey is the best! She is friendly, fast and efficient

3 years ago

Reply from Regional Finance

Hi Carole, thank you for your feedback. We are so glad to hear that you had a positive experience.

Jun. 29th, 2021

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Tracy Greenville, SC

I have known Mary go several years. She made this last loan so quick and easy for me. No problems. And I have been doing business with Regional Finance for a VERY long time..it's convenient. No hassle.

3 years ago

Reply from Regional Finance

Hi Tracy, thank you for your feedback. We are so glad to hear that you had a positive experience.

Jun. 18th, 2021

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Jack C Baird Mount Juliet, TN

Fast friendly staff members. The whole experience was pleasant,easy and with covid out and about I wasn't worried about anything. Still the best part was the STAFF MEMBERS made the process simple. Thanks

3 years ago

Reply from Regional Finance

Hi Jack, thank you for your feedback. We are so glad to hear that you had a positive experience.

Jun. 18th, 2021

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Destiny Stroud, OK

Great service. Easy to work with. Nice customer service. Followed through with everything they said they would.

3 years ago

Reply from Regional Finance

Hi Destiny, thank you for your feedback. We are so glad to hear that you had a positive experience.

Jun. 8th, 2021

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Verified Customer

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Bridgette Robinson Winnsboro, SC

Regional Finance has always been good to my mom with helping her with her needs. I recently applied and they were able to help me as well. Great people in Winnsboro, SC office. They are very helpful.

3 years ago

Reply from Regional Finance

Hi Bridgette, thank you for your feedback. We are so glad to hear that you had a positive experience.

Jun. 8th, 2021

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Prudence Jackson

First I want to say thank you for being the best Loan Company here in Albuquerque, sometimes it's easier to have a go to that you can count on rather than dealing with family. When I first needed a temporary loan, I discovered Regional and chose to go with them before any other Company. Daniel and Chasta were very helpful, they helped me right away. After applying online- I got the approval, went in and was out of there within 30 minutes. I've been with them for 7 months or so and have paid them off a few times. There was a time that i got a loan from Check and Go and that was the worst mistake I have ever made. I had some fraudulent issues that took place with my account and Check and Go would not work with me at all. By the time my payment came up, they racked up my charges with interest and the payment i made did not make a difference, I paid them off, switched to Regional and later landed up having death in the family and they simply worked with me without no stress. Did not bother me and repeatedly call me to make a payment like Check and Go. If you ever need a loan, I recommend Daniel, he will go out of his way to make sure you get the best Customer Service and the best treatment along with getting you what you would qualify for.

2 years ago

Reply from Regional Finance

Thank you for your feedback. We are proud of our team. We will make sure to pass along your compliments to the branch.

Oct. 27th, 2022

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Holly

All the employees are so sweet and customer service oriented. I have never had any problems just amazing service!

8 months ago

Reply from Regional Finance

Thank you, Holly! We're so glad to hear that you had a positive experience.

May. 16th, 2024

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Sylvia Obannon

my husband received a text from Regional Finance reminding him of his payment owed but he received this text on a Sunday and he said it was just from their automated system that sent the text but on the text it didn't state the amount he owed in the website that it gave him to make the payment is not Regional finances email address where you make payments this whole thing seems fishy to me has anyone else ever received a text like that from them especially on a Sunday?!I've called this particular location numerous of times trying to get a hold of the regional manager and was told they would pass the message on to him and this is going on over 2 months now and yet I still haven't been able to speak with himis anyone know who else I can contact to get through to corporate office?because I found out I had lunch put in my name without my knowledge so desperately need to speak to someone at corporate immediately any information would be greatly appreciated thank you

4 months ago

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Verified Customer

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Marcus Lucas Kinston, NC

Great, prompt and friendly service . I am definitely proud to be a customer and would recommend their services to anyone in need of a loan.

10 months ago

Reply from Regional Finance

Thank you, Marcus! We're so glad to hear that you had a positive experience.

Mar. 4th, 2024

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Tyrone Smith

Love that when I missed a few payments,Regional Finance,still worked with me,an didn't close my account. Shout-out to Alexis!!

10 months ago

Reply from Regional Finance

Hi Tyrone, thank you for your feedback. We're so glad to hear that you had a positive experience.

Mar. 4th, 2024

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Rebecca Madison Heights, VA

Customer service was great and and getting ready to start paying my 2nd loan. I highly recommend this company. You will have no regrets

11 months ago

Reply from Regional Finance

Hi Rebecca, thank you for your kind words. We're thrilled to hear that you had such a positive experience with our team.

Feb. 12th, 2024

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david steen

I think this branch in Manning is terrific. I don't mind doing business at all there. There always smiling and they work hard to get you in and out as quick as possible

1 year ago

Reply from Regional Finance

Hi David, thank you for your kind words. We're so glad to hear that you had a positive experience.

Jan. 22nd, 2024

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Tony Tate Madison Heights, VA

The staff at the Lynchburg va office are great!!! Always helpful and informative! I worked with Kat and she was awesome!! Thanks for your help with my loan.

1 year ago

Reply from Regional Finance

Hi Tony, thank you for your kind words. We're so glad to hear that you had a positive experience.

Jan. 22nd, 2024

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Cynthia Norcross, GA

This was a very easy transaction and the staff was very courteous and professional. The interest rate is extremely high, but the staff does not set that.

1 year ago

Reply from Regional Finance

Thank you for your feedback, Cynthia. We appreciate you taking the time to share your experience.

Oct. 18th, 2023

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Verified Customer

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Gustavo Corpus Christi, TX

I like the way they treat you with all I call customer service . How they help with the process of your application. Real professional work. Thank you all for everything.

1 year ago

Reply from Regional Finance

Thank you, Gustavo!

Oct. 18th, 2023