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Achieve Personal Loans

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7.8

Overall Score

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Lou hinzo Jacksonville, FL

I was a little apprehensive at first , Spoke to my guy Ozzie and he was very helpful and understanding. The whole process was simple and easy> My hats off to Ozzie and Freedom plus! Thanks

7 years ago

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Sue Kearney Raleigh, NC

My Loan Consultant was Ozzy and he conducted himself very professionally and took time explain what I should expect and how the process worked, which I appreciated. He stayed on top of my application and kept the communications open until everything was completed. Good Job.

7 years ago

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Paul Whitaker Billings, MT

My loan assistant was Nicole. I can't think of anything she might have done better, or more courteously. She really was the epitome of professionalism. It was a pleasure and delight to have worked with her. Thanks Nicole!

7 years ago

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Kyle A Langhorne, PA

Application, approval, disbursement and setting up payment were all easy and facilitated by my account manager with very little work done by me. I was also happy with the rate I obtained.

7 years ago

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Jody

I worked with Ozzy who provided excellent customer service. He answered questions, replied to emails promptly and moved me through the loan process efficiently. Thanks Ozzy for assisting me in getting my finances taken care of. I was a little disappointed with the interest rate and the significant % taken for origination fees.

7 years ago

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Mary LLorente

Nicole Quintero was great on serving our loan and always called back when I had questions. Great people like her is what makes a great company. Thank you so much. It was fast, easy and accurate. M. LLorente

7 years ago

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Tina Gainesville, FL

I had asked for my term to be changed. It's still in the funding status. Nothing was changing except for term and payment. I emailed my rep at 12:41, he called back at 1pm and said he would look into it. Called me back later on the afternoon and said he would look into it and then received an email that it couldn't be done since in the funding stage. It's still not funded so I don't understand why a change in terms can't be done. It's not that difficult. Then I was told again about refinancing in 8 mos. Why would I want to pay another loan fee?

7 years ago

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Sherry Aronson Guengerich Sarasota, FL

Basil *** was awesome! He helped me decide whether I wanted to do debt settlement or consolidation. After 1 week doing debt consolidation my credit score went up over 50 points??

7 years ago

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Jessica Gotto Spencer, IA

Brian was absolutely amazing to work with. He was courteous, knowledgable and FAST! I worked with him and everything was done in 24 hours!! He explained everything in detail in terms I understood! I would HIGHLY recommend!

7 years ago

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HMC West Covina, CA

Freedom Plus promises to fund your loan in 48 hours according to their advertisement on their website BUT this is not the case for us. We were approved for a debt consolidation loan. The loan officer was okay with communication when the loan was not finalized yet but after the contract was signed and submitted I never heard from him again. Tried to email him a couple of times 3 days after the contract was signed but he never responded again. Not like when he was trying to convince us to accept the loan offer he was giving us. This is frustrating because he promised us that the creditors should get the payment in 3 DAYS but 4 days have past and I have not heard from anyone yet. I even emailed customer support but no response as well. So far, we are NOT satisfied with the services. We regret accepting the loan offer and wished we went somewhere else instead.

7 years ago

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L Hamilton Seattle, WA

Just wanted to thank Osvaldo for his excellent customer service. He was proactive, professional and friendly, and was able to help me negotiate the process of co-applicant very quickly. My sister, who took out the loan, seemed to be very happy with the customer service, and quick confirmation of the loan. Thank you for you assistance

7 years ago

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N Lee Washington, DC

I was very pleased with the knowledge and proficiency of my loan consultant. My transaction was completed effortlessly and efficiently. My consultant was courteous and very helpful. I recommend thus company to other consumers.

7 years ago

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Mel Boise, ID

Basil Pelensky is a great loan officer and we completed the process in a very short time together with a good rate, I am able consolidate and payoff some debts sooner than expected.

7 years ago

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Ed San Dimas, CA

Recently approached Freedom Pluss for a debt consolidation loan. The process was extremely professional and stress free. Sherry was great. She made this a positive experience. I recommend this company highly.

7 years ago

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Erik V. Corona, CA

Just want to say that this loan process was quick and painless. Jermaine was a pleasure to deal with, very patient and informative. I highly recommend this company to anyone needing help to get a loan.

8 years ago

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Shelia Jackson Richmond, TX

Thank you for all your help, I am so grateful for Mr. Hardin he really really changed my life to get these credit cards behind me I'm a new person. I am so grateful for all the help freedomplus have done for me.

8 years ago

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Cristy rods Altoona, PA

My loan officer Loretta was really nice and helped me through the whole process which made it quite easy. Quick to respond and made my loan easy to understand. I would recommend freedom plus and Loretta to anyone.

8 years ago

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Ed Boddie Lansdowne, PA

Extremely easy to work with. Rare combination of a business out to make a profit and a staff that cares for the welfare of the client. This company's staff makes the difference. I strongly recommend this company for people looking to consolidate debt.

8 years ago

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Phyllis J Sparks Portsmouth, OH

My experience was satisfactory except for one item. I receive my income on the third of the month and have asked your representative on two occassions to please change my due date to 02/03/16. Could you please do this for me??

8 years ago

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Adam Santa Clara, CA

Kelly was very friendly and helpful. Answered all my questions and did everything on his behalf to help me. My first problem is solved and he will get my business for the second problem. Thank you

8 years ago

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Mary Meyer Minneapolis, MN

The whole process was way easier than I thought it would be. Having our monthly payment come out automatically is awesome! I cannot believe how much this consolidation loan has raised both of our credit scores, nearly 100 points each. Jeremy was great to work with.

8 years ago

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This was an amazing experience. It took from start to finish, including money transfer too accounts three days. Everyone was very pleasant to talk with and capable of answering all questions.

8 years ago

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Glenda Stevens Claremont, CA

Kelly was the loan officer I dealt with. He explained everything. He was very pleasant. He was very patient and made my experience very good. He notified me of everything that was happening. This is the best experience I have ever had applying for a loan. Thank You Glenda Stevens

8 years ago Edited September 14, 2021

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Kathy Pensacola, FL

Excellent service. It was very quick and easy. My loan officer was very personable and treated me more like a friend than a client. It took just 24 hrs. for the whole process.

8 years ago

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Doris San Francisco, CA

Ozzy was more than helpful and has Amazing customer service skills. He walked me through the steps, and was very patient during the whole process. He is Awesome and the Freedom company is great!!! Thank you!!! Dee-

8 years ago

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Michael Murch West Orange, NJ

Thank you for all of your help! It was great speaking with Dajuan at Freedom Plus, who not only walked me through every step, but followed up with phone calls and emails to assure we were on the same page! Will definitely recommend Freedom Plus !!!

8 years ago

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Michaelanne Holloway Saint Louis, MO

I only gave a 6 because I originally applied with Lending Club and recieved a call from Freedomplus a few days later. I asked if they were from the Lending club and was told that no they were Freedomplus and that the Lending Club directs loans to Freedomplus when I don't meet their criteria. So I took them at thier word instead of investigating further by calling the Lending Club first. So end result was I recieved both loans which I could not afford and had to borrow money to make up the difference to payoff one of the loans. Cost me over $700.

8 years ago

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paul stephens San Francisco, CA

I was very impressed with the professional manner in which Kiara guided me through the loan procedure and follow up. I would certainly recommend your company to any others seeking a long term loan.

8 years ago

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Deborah

I highly recommend Freedom Plus. They were pleasant to speak with and very informative. They made my loan process easy to understand, and if I ever need another loan they will be the first one I call. A special thanks to Ozzy for his promptness to assist my husband and I.

8 years ago

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Sadie Framingham, MA

I am sooooooo happy!!!!! I got approve very fast!!! Nick and Casey were the best thru the whole process. Thank You soooooo much. I highly recommend them for any need you have!!!!!!!! God Bless You All!!!!

8 years ago

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Sheryl Bloom Altoona, PA

Scott was great from beginning to end. I could not have asked for a better experience. We were drowning in credit card debt. Now we have a 3 year plan to be virtually debt free thanks to Freedom Plus.

9 years ago

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Jen D. Simpsonville, SC

Great experience. Easy to use, super helpful and knowledgable. Bobby Neal, was amazing throughout the entire process and a pleasure to deal with. Felt at complete ease without any judgement.

9 years ago

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Thomas Lewis Jackson, TN

This was just about the easiest loan that I have ever received. The entire process was fast and the rep that I dealt with was very knowledgeable and friendly. I would highly recommend this company to anyone looking for a loan. Thanks

9 years ago

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Deborah McElroy Clarksville, TN

Provided detailed information, easy to apply for loan with customer agents who care about your options and needs.

4 months ago

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Amy Cannon

Amanda was excellent, professional, and everything was done quickly. Now all of my debt will be paid quickly

5 months ago

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Shelby Weaver Houston, TX

My loan officer Sarah was amazing. She was very informative, patient, and able to answer all of my questions.

6 months ago

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James Ralph Tampa, FL

Pleasure working with Amanda. She walked me thru a debt reduction plan and followed up every step of the way.

6 months ago

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Ken Lutz, FL

Horrible customer service. I spoke with Swayla W a few weeks ago concerning my complaints and I never heard back. I even sent her an email (twice) and asked for a reply that the email was received and I never got a response. Why don't you p[osyt my review and let others see what"poor" type of loans and service you provide?

7 months ago

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Greta Jones Largo, FL

Kevin L made the process very easy He was very good at explaining things as to how things would work

7 months ago

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Dale Warner Washington, DC

Overall very easy process but trying to get a consolidated loan with this one and one other loan and hitting a dead end

8 months ago

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Chris Boyd Detroit, MI

James C did a great job with explaining the loan process. And also got me a better APR rate! Very satisfied with the process.

9 months ago

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crystale Hernandez Orlando, FL

0 stars. 13 days late in my loan and I called them before it was even due to explain that I needed a little time and I will get back on schedule. I’ve received about 20 calls from them since. Sometimes 3-4 times in a day. I answer each time and they claim they document in my file but I continue to receive calls. If I tell you I don’t have it and I need 30 days. Why call 4 times a day?

9 months ago

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Yashiris Peralta

The service was so outstanding that I thought is was not real. What a great gentleman who guided me through the process.

9 months ago

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Tillie Martinez Los Angeles, CA

Great customer service, my agent was very patient and Helpful and answered all my questions to help me understand my loan options.

10 months ago

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Julie Winters Fairfield, OH

Fast friendly service. They really made it super easy to get a loan. Friendly, English speaking customer service and support.

10 months ago Edited June 26, 2023

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Christopher Moore Cullman, AL

Super easy process - James was a gem! He explained everything to me in detail and made the whole experience a great one! Great rates too!

10 months ago

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B&EKRle Waco, TX

The entire process took less than 30 minutes . I was impressed at how simple the application process took and had an instant answer.

10 months ago

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latonna Williams Minneapolis, MN

The The process was extremely smooth and fast and I love the fact that they can pay directly to the credit card companies

11 months ago

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Katie Bowen Houston, TX

I received several calls and emails from this company inviting me, based on my payment history, to apply for lower interest and a refinance. Once on the phone we gave out consent to check our credit and were then told that they would not lower our interest rate unless we allowed them to pay off our credit cards. This is not at all what we asked for. They are totally deceptive.

11 months ago

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David Gonzalez Dallas, TX

So far it’s been great it was a very clear and easy transition from FDR to ACHIEVE. I would recommend this loan establishment to everyone.

11 months ago