Windstream

• High-Speed Internet Service
• Internet Security
• Bundling
• Customer Service and Support

High-Speed Internet Service 

Windstream offers high-speed internet service with speeds up to 1 Gbps and no data caps. These speeds are some of the fastest internet speeds in the industry. Here are three Windstream plans:

• Kinetic 200
• Kinetic 500
• Kinetic GIG

The monthly cost of these plans varies. Additional taxes and fees, like an equipment fee or activation fee, may also apply. If you are also looking for TV service or phone service, Windstream offers deals when you bundle these.

The download and upload speeds available may vary depending on the plans in your area. Enter your address and zip code on Windstream's website to view specific information about your options.

Internet Security

Windstream customers can also add an internet service security package to protect their computer and internet against hacking. Windstream offers several security packages with prices ranging between $9.99 and $14.99 per month depending on the level of security a customer wants:

• Connect Secure — $9.99 per month; internet security, Wi-Fi agent
• Self Secure — $11.99 per month; Wi-Fi and whole home agent, identity theft protection
• Total Secure — $14.99 per month; internet security, whole home and Wi-Fi agent, identity theft protection and Protection Plus

These customizable packages ensure that you can get the coverage you want without overspending for services you don't need.

Bundling

Windstream is also a TV provider and offers other communications services. It provides satellite and cable TV service, phone services, cloud services, and security services. Customers who are interested in purchasing another Windstream service in addition to internet can receive discounts.

Customer Service and Support

Windstream provides customers with 24/7 support. The company also provides how-to guides online that are helpful with setting up email, internet access, satellite and Kinetic TV, and phone services. These guides also cover other usage questions and have a live chat available to customers. Customers can receive help with their internet connection, router, modem, and TV service. 

Customer satisfaction is important to Windstream. Customers have access to an online account that they can use to pay bills. Additionally, customers can sign up for Windstream services online.

Visit Site

• Limited Availability
• Fees

Limited Availability

Windstream internet access is limited to 18 states. Some areas in these states are not serviced by Windstream broadband. You can check availability on the website by inputting your address. The upload and download speeds available, internet packages, and bundling options may also vary depending on your area.

Fees

Windstream does charge an early termination fee, an installation fee, equipment fees, and an activation fee. Customers have to pay for the equipment they use, like a router and modem. Some of these fees are waived for certain promotions.

Be sure you know whether you are getting a special price for only a certain promotional period and know what the regular price is before you sign up.

Windstream does charge an early termination fee of $20 per month remaining on the contract.