1.9
3.1
Overall Score
Windstream began as a telephone company called Allied Telephone Company in 1943 based in Little Rock, Arkansas. Since then, Windstream has merged with other businesses to expand its service offerings and areas serviced and has become one of the many emerging providers giving access to rural areas. Windstream offers , copper, , , and .
Windstream offers internet speeds up to 1 Gpbs (1,000 Mbps) and provides unlimited data with no caps.
Customers should also know that Windstream filed for bankruptcy in February 2019.
Windstream provides internet service to residential users and businesses of all sizes. Windstream’s services are available in parts of Alabama, Arkansas, Florida, Georgia, Iowa, Kentucky, Minnesota, Mississippi, Missouri, Nebraska, New Mexico, New York, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, and Texas.
Windstream offers high-speed internet service with speeds up to 1 Gbps and no data caps. These speeds are some of the fastest internet speeds in the industry. Here are three Windstream plans:
The monthly cost of these plans varies. Additional taxes and fees, like an equipment fee or activation fee, may also apply. If you are also looking for TV service or phone service, Windstream offers deals when you bundle these.
The download and upload speeds available may vary depending on the plans in your area. Enter your address and zip code on Windstream's website to view specific information about your options.
Windstream customers can also add an internet service security package to protect their computer and internet against hacking. Windstream offers several security packages with prices ranging between $9.99 and $14.99 per month depending on the level of security a customer wants:
These customizable packages ensure that you can get the coverage you want without overspending for services you don't need.
Windstream is also a TV provider and offers other communications services. It provides satellite and cable TV service, phone services, cloud services, and security services. Customers who are interested in purchasing another Windstream service in addition to internet can receive discounts.
Windstream provides customers with 24/7 support. The company also provides how-to guides online that are helpful with setting up email, internet access, satellite and Kinetic TV, and phone services. These guides also cover other usage questions and have a live chat available to customers. Customers can receive help with their internet connection, router, modem, and TV service.
Customer satisfaction is important to Windstream. Customers have access to an online account that they can use to pay bills. Additionally, customers can sign up for Windstream services online.
Windstream internet access is limited to 18 states. Some areas in these states are not serviced by Windstream broadband. You can check availability on the website by inputting your address. The upload and download speeds available, internet packages, and bundling options may also vary depending on your area.
Windstream does charge an early termination fee, an installation fee, equipment fees, and an activation fee. Customers have to pay for the equipment they use, like a router and modem. Some of these fees are waived for certain promotions.
Be sure you know whether you are getting a special price for only a certain promotional period and know what the regular price is before you sign up.
Windstream does charge an early termination fee of $20 per month remaining on the contract.
Windstream is one of the best broadband providers to consider when looking for high-speed internet access. It offers a high broadband speed in many locations and has great customer support tools. Windstream is a reliable choice. Customers can also pay more for internet security services and save by bundling Windstream services.
Customers should be aware of promotional rates and offerings. Windstream customers must purchase the internet equipment they use, like a router and a modem. They should also carefully consider early termination, equipment, and activation fees associated with Windstream internet service before signing up.
If you are a consumer or business owner in the area serviced by Windstream, it is an internet service provider worth choosing.
Call our recommended rep over at Windstream below.
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