Name: Verizon Fios Internet
Rating: 4.4

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Toria Brooklyn, NY

Verizon internet service is very slow. The only reason I am still with Verizon is because I been a loyal customer for 23 years and I don't think another provider is any better.

1 year ago

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R K

The speeds are not as advertised. 1Gbps connection gets 500Mbps max. Customer support is not great in resolving issues. The routers provided are also not great for the price being charged. Overall I wouldn’t recommend fios

1 year ago

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Tracee Guercy

Verizon Fios is reliable and fast. Best internet company we have had so far. We’ve been customers for over 6 years. Great service.

1 year ago

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Hasnain Ali Columbus, OH

Had internet connection through Verizon not only their service was great but they offered very affordable rates as compared to other companies

1 year ago

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Josh Kirts Orleans, IN

Great service gets a signal almost everywhere can't beat the unlimited hotspot and just have to love the deals they give.

1 year ago

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jennifer thompson Prospect Park, PA

I had Verizon for several years I felt like every month was nothing but trouble. Every chance they got fees were added on to my bill that I was not sure why I was being charge for them. Services would drop out every other day

1 year ago

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Tia Robinson Minneapolis, MN

I enjoy this service and the price is affordable. Sometimes at night it goes out for a few minutes but other than that, it is mostly reliable.

1 year ago

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Kelly Elsas Franklinton, LA

I have Verizon for my home internet currently. I got rid of Century Link because Verizon is half the price and alot faster speed.

1 year ago

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K Andres Purcellville, VA

Verizon has a good solid connection, though it isn’t always as advertised. For example Gigabit Internet tops out at about 200 Mbps over an extended duration.

2 years ago

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Calvin Oatley St. Cloud, FL

I had this service when it first came out & it was alot better than i thoight it would be very fast no lagging .& i plau alot of online RPG games

2 years ago

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A 1 San Antonio, TX

Pretty spot on when I had them! I recommend them over AT&T Uverse although the service is not offered in as many areas. Customer service will be better than AT&T as well.

2 years ago

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Chimezie Ihuoma New York, NY

I love the speed. Easy to use app. I only have 300mbps but that still way better than Xfinity. I have both and I think Verizon is better.

2 years ago

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Kara W Lehighton, PA

I was skeptical about using Verizon at first, but I really enjoy it! I've never had a problem with it and the extra perks are worth it!

2 years ago

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Letausha Orebaugh Philadelphia, PA

I like that if you need help, have a question or anything concerning your account. They walk you through it and answer all questions where you can really understand it.. I dislike the speed ..It took forever to connect..

2 years ago

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Leah North Versailles, PA

I used Verizon on and off over the years and for the most part they are great. But after a couple months I would ALWAYS have issues with my internet lagging and being just crappy. Everytime.

2 years ago Edited April 21, 2022

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Ozone Newport News, VA

I love fios lot of channels. Clear picture. Easy in stall now. Love all the channels. Sports chennel. You can. Get. Phone service. Great. Too

2 years ago

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Elizabeth Havana, FL

Verizon Internet has been extremely reliable. It has rarely ever crashed and if it does Verizon is quick to resolve any issues.

2 years ago

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corrinna oandasan Kailua-Kona, HI

liked verizons customer services when ever i need to call for what ever reason they are very helpful and insightful dislike their yearly rate increase and constant outages

2 years ago

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Alexandria Lekberg Chesterfield, VA

They were great until the contract was done and it went up $80. I changed to Comcast where it has been more affordable every year.

2 years ago Edited January 7, 2022

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Wendy Liu Bethesda, MD

FiOS from Verizon is great! Whether it’s the reliable, symmetrical speeds or the redundancy when we lose power. Verizon’s fiber always still works when the power is out!

4 years ago

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Amy Fulmer Warrendale, PA

I cut the cord on cable about 6 months ago and the internet is powerful enough to support all of the devices that i stream from.

5 years ago

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Hailey Nilson Salt Lake City, UT

Verizon connection is fantastic. Customer service is great. I had an issue with my account and they fixed it immediately!

5 years ago

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Katie Kearney Vienna, VA

We had Verizon for a while in our home as our internet provider but we found that it was extremely slow and very glitchy. When we called in to talk to them about it, they said it was our box and we mentioned it was the newest model that they had. We were then told that their boxes aren't able to access the highest speed internet so if we wanted that, we had to go out and buy our own box. What the heck? So you don't offer customers a box that can access the highest speed you offer? Needless to say, we cancelled right then and went with someone better who we are really enjoying!

5 years ago

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Starski Cene Vienna, VA

Pros: Good price Great download and upload speeds Cons: Issues with the wireless router with signal and getting full speeds Issues with download speeds at times

5 years ago

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Brayden D. Gilbert, AZ

Verizon is my favorite internet provider and I think it is also the best internet provider. It was my original provider and it has not let me down.

6 years ago

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Playa Del Carmen Eats and Drinks Cancún, ROO

Verizon Fios is expensive but you get what you pay for, which is excellent service. We love it

1 year ago

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Joseph Scottsdale, AZ

A bit expensive, but you get what you pay for and the service is consistently great. Happy customer

1 year ago

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Kurt Lucas Olney, MD

We had an issue with the mainline coming into the house getting cut in the yard. They had a temporary put in next day. Great customer service.

3 years ago

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polish in ri Rockville, RI

Overall - pretty good; however, it has taken more than one attempt to resolve a minor problem in the past.

4 years ago

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Rakshanda Secaucus, NJ

It was a nightmare to get the connection. Poor very poor communication had to go to the store call several places it was a nightmare

4 years ago

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Pliny

After installation the system worked perfectly and service was never interrupted.

4 years ago

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Roberta

It is the worst internet around. Costs more, the slowest, the router keeps going off and you have to turn it on and off at least 5 times a day. Like I said in two word, it SUCKS.

4 years ago

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Joseph A Paliotta Mount Holly, NJ

I have not noticed any change in speed from my previous provider. Having allot of issues with TV service and customer service should be renamed as it barely exists.

4 years ago

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Shari Tampa, FL

Extremely fast internet service. I am able to connect multiple devices with no issue.

4 years ago

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Esther Schiano

better home service than other companies, they could not put you through so many loopholes when you have a complaint

5 years ago

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Lucile Franklin Mansfield, OH

The service was fast and easy! The customer service representive was very helpful and efficient!

5 years ago

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Peace of mind is priceless. Santa Clara, CA

Fast, dependable internet service. I have found it to be the best option available.

6 years ago

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Jackie Landman Valley Cottage, NY

never have a problem getting online and don't lose service like I did with cable.

6 years ago

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Sharon Kofoed Murrieta, CA

There are too many interruptions to service. Right in the middle of an online transaction it will tell me my connection has been lost.

6 years ago

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Anonymous

better service in our area, remote places that have no service. many many places there is no service.

6 years ago

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Katherine Gerdes Lewisville, TX

Fulfilled all my needs. Not hard to get service. Sometimes prices went up, but I was usually able to make adjustments

6 years ago

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Robert Parrillo Farmingville, NY

There is rarely interruption of service which we had with previous provider. Customer Service is always helpful and follows through when I call as are tech's when need assistance

6 years ago

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A completely happy customer! Terre Haute, IN

I thought the service was good but the dealings I had with customer service weren't as good as they should have been

6 years ago

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Rikki Racela Englewood, NJ

highly reliable service! everytime it storms in my area, other services go out but not Verizon!

9 months ago

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Brenda Steger Philadelphia, PA

Verizon is a reliable company that has offers and great deals on their internet services. Quick response to issues.

11 months ago

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C. Ward Lutherville-Timonium, MD

Great internet speed and pricing especially the bundles however not no unlimited data packages

11 months ago

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Rachel Rivera Yonkers, NY

I’ve had Verizon for at least 3 years the bill is consistent and so is the service

11 months ago

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Ebony Reid Washington, DC

VERIZON INTERNET IS GREAT NEVER ANY ISSUES AND CUSTIMER SERVICE IS AMAZING!! ITS QUICK SPEED AND AFFORDABLE

1 year ago

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Lynn F

We have had no problems at all since switching to Verizon. We’ve been customer’s for over 3 years now.

1 year ago

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Tyler Stowe Plano, TX

Really have enjoyed the internet speeds and customer service from their employees when I need assistance.

1 year ago