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Verizon Fios Internet

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276 User Reviews

6.7

Overall Score

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Lucile Franklin Mansfield, OH

The service was fast and easy! The customer service representive was very helpful and efficient!

3 years ago

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Peace of mind is priceless. Santa Clara, CA

Fast, dependable internet service. I have found it to be the best option available.

4 years ago

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Jackie Landman Valley Cottage, NY

never have a problem getting online and don't lose service like I did with cable.

4 years ago

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Sharon Kofoed Murrieta, CA

There are too many interruptions to service. Right in the middle of an online transaction it will tell me my connection has been lost.

4 years ago

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Anonymous

better service in our area, remote places that have no service. many many places there is no service.

4 years ago

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Katherine Gerdes Lewisville, TX

Fulfilled all my needs. Not hard to get service. Sometimes prices went up, but I was usually able to make adjustments

4 years ago

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Robert Parrillo Farmingville, NY

There is rarely interruption of service which we had with previous provider. Customer Service is always helpful and follows through when I call as are tech's when need assistance

4 years ago

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A completely happy customer! Terre Haute, IN

I thought the service was good but the dealings I had with customer service weren't as good as they should have been

4 years ago

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BrooklynWriter Brooklyn, NY

The internet speeds are fast, though I've had some problems with them going in and out; Once you've run through their promotion, it's expensive.

1 year ago

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BMF Smith Washington, DC

We have Verizon Fios Internet service and have enjoyed the connectivity speed on both ethernet and wireless devices.

2 years ago

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Jesse Rice Long Beach, MS

Quick fast and affordable networking services I never have problems streaming through the whole house

2 years ago

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Joanie Jeon Potomac, MD

It is very fast and quick. We have 3kids who are using 3 phones and 3 notebooks. No problem whole family are using wifi at the same time.

2 years ago

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fabulous_finn Gaithersburg, MD

I find FIOS internet to be the best internet provider by far. Their billing practices are a bit of a hassle, but overall I love my lightning-fast internet.

2 years ago

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Todd Homitz Evans City, PA

Great customer service and good competitive pricing. I've had some issues with their app but after a couple of calls everything is working fine.

2 years ago

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Susan Pleasant Grove, UT

Expensive, but quality product and service. Most far-reaching service for my needs. Great customer service.

3 years ago

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Darci Jensen Alpine, UT

Fios was way better than our exerience with Cox. Customer service was more on point and their apps were really easy to access and use.

3 years ago

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Katie Hope Easton, PA

Fast and reliable! Very good quality for low cost! Internet speed is out of this world. Fast and friendly service!

4 years ago

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Poorboy Atlanta, GA

terrible customer service potentials for mass identity theft a issue

2 months ago

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Steve Pitman Largo, FL

Equipment is subpar and outdated,wifi signal is weak and limited in range,customer service is automated and nearly impossible to get a live representative

1 year ago

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Linda Staten Island, NY

Fast installation fast repair service and great phone support

2 years ago

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Mary Watertown, NY

Good customer service, speed can be slow at times, have to reboot at least twice a week

2 years ago

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Edward P Baum Lindenhurst, NY

I have Verizon Fios I'm very happy with the service although its on the pricey side.

2 years ago

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CMC

Good but never get the speed that i am paying for, customer service is usually very good

2 years ago

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Ron H

Good not great, once you get the newest equipment, life is good, old stuff(Quantum)) is crap

2 years ago

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Phil Cooke

Rarely have had an issue - reliable, high-speed, but expensive.

2 years ago

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Sunni

Reasonable cost, excellent array of program choices/packages. Including wifi

2 years ago

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Tina Philadelphia, PA

I love their customer service. They are always willing to work with you.

2 years ago

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Lori Burnsed Wesley Chapel, FL

Verizon was a great company, easy to work with and great customer service!

2 years ago

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TD

Excellent though expensive. Performance and customer assistance is very good

3 years ago

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Karen Adkins

They don't drop signal like Hughes net does and are more affordable.

3 years ago

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Arlene Crosson

Fantastic company and helpful customer service. No improvement necessary

3 years ago

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Thomas

Great Crisp and Clear. If a problem exist they are out on time and schedule.

3 years ago

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S.Faith Cherry Hill, NJ

Very good customer service. Deliver on time what they pricing and pricing remains tge same.

3 years ago

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Terrence Gray Woodbridge, VA

Good service and give gift cards to costomers who pau on tome for a year.

3 years ago

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Bell

My internet speeds are adequate and I use it mainly for music

4 years ago

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Brenda

Verizon Fios customer services agents are very professional.

4 years ago

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Gayle Moyer

It seems to be a reliable company, service has been consistent without many outages

4 years ago

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Eileen R White

Because they internet connection is very good and they provide great services

4 years ago

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Deborah Ramsey

The color is beautiful and they help you asap with any issue you encounter

4 years ago

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Mary P.

Fios is great but they since internet, phone and TV is bundled your bill is exhorbitant.

4 years ago

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Joyce Oliver

Most of the time internet is working, but sometimes it slows or drops off with no warning.

4 years ago

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William Elmont, NY

They're very reliable and good service.They have a good speed.

4 years ago

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Kelly

Never really had any problems. Customer service is very good.

4 years ago

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Kun Hong Bae Poolesville, MD

Speed, which I believe is the most important quality for this category, is paramount.

2 years ago

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Luna Potomac, MD

We used Verizon Fios as our internet server at home. It has a smooth connection!

2 years ago

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Juan Beaver, PA

My experience with fios internet has been terrible. It never worked right and every time i called customer service i would be on hold for at least an hour before i could talk to anyone.

2 years ago

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Darius Williams Alexandria, VA

hands down best and fastest internet you can find if you can have it in your area

3 years ago

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Sadaf Asadifar Mesa, AZ

Not a very good experience. Really expensive and not good quality, I stayed with them for a year and realized that I could get a much better deal with another company.

3 years ago

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James Nelson Falls Church, VA

Fantastic service and speed; have never had a problem since I became a customer.

3 years ago

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clem kara New York, NY

They took my deposit and never install internet at my place. They are scammers.

4 months ago