3.1
4.7
Overall Score
Author: Kaitlyn Short
Based in the San Francisco Bay Area of California, Sonic Internet offers download speeds up to 20 Mbps, no data caps, and a one-year contract.
As an internet provider, Sonic Internet's mission is simple: to provide the best internet speed and great customer service for the most affordable price. The company strives to accomplish its mission by continually innovating and working to change the face of the broadband service industry.
Sonic Internet's service lines are brand new in every area where the company operates. This means that the lines are using the most current fiber optic technology, which keeps the network constantly running at full speed. Some players in the internet service provider industry will vary in speed depending on the time of day, so users may not be getting the actual speed that they are paying for each month. However, Sonic Internet customers do not have to worry about this issue. Fiber internet service is considered the most reliable connection.
Some ISP companies set limits on how much data their customers can use each month. Sonic Internet does not impose any data caps on its customers' usage. Each Sonic customer can use as much data as desired each month while still enjoying quick speeds.
While several other internet providers do not require any contracts, Sonic Internet requires its customers to sign into a minimum 12-month agreement in order to utilize the company's services. If the customer needs to cancel the internet connection for any reason before the end of the contract, they will be required to pay an early termination fee.
Sonic Internet's service area is incredibly limited; the company only operates in a few cities in California. Not only does this restrict the number of consumers who have access to Sonic Internet's services, but it also makes it difficult for existing Sonic customers who move outside of the company's service area because they have to deal with the hassle of switching providers and cancelling their contract.
Sonic Internet's top download speed is 20 Mbps, which is incredibly slow in the industry. Many other companies offer more than 20 Mbps as their bottom speed and go as fast as 1 Gbps.
Sonic offers its customers fiber internet and no data limits. However, the company's service area is limited to a few cities in California, the speeds are very slow, and its customers are required to sign into a 12-month contract. We do not recommend working with Sonic Internet at this time.
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