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LAST UPDATED: April 19th, 2022

SmileCrew is an invisible braces provider with competitive prices and a simple treatment process. The company uses a straightforward evaluation process to access if a customer is a good candidate for invisible braces. Customers can order a starter kit for $20 that includes a DIY impression kit and prepaid mailing envelope. 

A group of certified orthodontists will review each case to ensure that customers don’t need additional orthodontic work before starting invisible braces. SmileCrew can help individuals with minor to moderate alignment issues. Customers who don’t qualify for SmileCrew braces will receive a full refund for the starter kit. 

Prices start at $1,499 with options to finance your treatment plan. SmileCrew’s financing option has a 100 percent acceptance rate so you don’t have to worry about being turned down for poor credit. 

SmileCrew is an official member of the American TeleDentisry Association and HIPPA compliant. 

If you are interested in a straighter smile, keep reading our SmileCrew review to see if this is the right company for you. 

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The Good

  • Competitive Pricing
  • Easy Treatment Process 
  • 3D Interactive Preview
  • No Dental Visits Required
  • Affordable Payment Options
  • Available Customer Support 

Competitive Pricing

SmileCrew offers some of the most affordable pricing options for invisible braces. SmileCrew offers treatment plans that are thousands of dollars cheaper than the average cost of invisible braces

SmileCrew plans start at $1,499 for a one-time payment. If you choose to finance your treatment, the overall cost will end up being either $1,599 or $1,699. Treatment plans can be financing for $65 or $70 per month over 20 months. 

The website mentions that free retainers and teeth whitening foam will be included in the overall price. Your treatment plan will take five to six months on average depending on the beginning stage of your teeth alignment. SmileCrew will also reimburse you for a dental check-up, although there are no additional details about this benefit on the website. 

SmileCrew is a great option for those seeking an affordable and timely treatment option for a straighter smile. 

Easy Treatment Process 

SmileCrew makes it easy to get a customized treatment plan. All you have to do is request a starter kit to provide your teeth impressions. Certified orthodontists will access the current state of your teeth to determine if you are an eligible candidate. 

If you are eligible, you will be sent a 3D rendering of your current teeth position and the expected end result. Once you approve the treatment plan, you will be sent your entire set of invisible aligners. Keeping your invisible aligners in for at least 22 hours a day and switching to a new set as outlined will help you achieve your desired results and keep your treatment on schedule. 

3D Interactive Preview

SmileCrew offers a 3D visualization of your current smile and a preview of the end goal. Before you start your treatment, you can see how your teeth will shift and move to create your ideal smile. This feature offers added peace of mind that the results will be to your liking. 

If you have any questions about the end placement or treatment process, you can request an adjustment or contact SmileCrew. 

No Dental Visits Required

With an at-home impression kit, you never have to worry about scheduling an appointment with the dentist. The starter kit comes with DIY impression molds and video instructions. You can send back the starter kit in the prepaid shipping label for easy delivery. 

If you want to visit a physical location, SmileCrew currently has four offices in the United States. Locations include San Francisco, California; Chicago, Illinois; Houston, Texas; and Seattle, Washington. If you are located near one of the offices, you can schedule an appointment for an in-office 3D scan.  

Affordable Payment Options 

SmileCrew offers three different plans for funding your invisible braces treatment. The cheapest option is the one-time payment of $1,499 to cover the entire cost of your treatment. You can also select between two financing options depending on if you want all-day aligners or at-night aligners.

Both treatment plans require a $299 down payment with 0 percent interest for 20 months. The interest rate jumps to 5.5 percent APR if you have not finished paying for your treatment plan by the end of 20 months.

SmileCrew also accepts some insurance plans as a form of payment. You can contact your insurance agent to see if your plan covers remote invisible aligners treatment. Once you have approval from your insurance company, submit your insurance information so SmileCrew can send an insurance claim on your behalf. You will receive reimbursement once your insurance has accepted the claim.  

Available Customer Support

The SmileCrew website mentions that customer support is available seven days a week from 9 a.m.–7 p.m. EST. Customers can contact the support team through email or phone. If you encounter any issues with your treatment process or lose a set of aligners, you can contact customer support for help.

The team may send you a new impression kit in the middle of the treatment plan if you feel like your teeth are not progressing as predicted. 


The Bad

  • No Mention of International Plans and Shipping 

No Mention of International Plans and Shipping 

Some invisible braces companies mention international shipping and countries serviced. However, SmileCrew does not mention any options for prospective customers who live outside of the United States. You should contact SmileCrew directly to see if the company services your area. You may want to research other invisible braces companies that mention international service. 


The Bottom Line

SmileCrew has a competitive offering for those seeking an affordable method to achieving a straighter smile. Customers can get started with SmileCrew by ordering a starter kit to ensure they qualify for invisible braces. 

Treatment plans include additional perks such as a free retainer set, teeth whitening foam, and a dental appointment reimbursement. Customers can select from two financing options based on their decision to wear the aligners during the day or night. SmileCrew has a 100 percent acceptance rate for these financing plans guaranteeing financial eligibility. If you have any questions during your treatment process, you can contact customer service seven days a week during operating hours. 

International customers may not be eligible for SmileCrew. You may want to contact customer support or try a different company if you are located outside of the United States. 

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