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CandidPro

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6.9

Overall Score

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Mary Grason Rockville, MD

Excellent treatment - professionalism, courtesy, efficiency & cleanliness

3 years ago

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Dan Myers Ellicott City, MD

Everything was smooth and efficient. Great care with COVID protocol.

3 years ago

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Matthew Berkowitz New York, NY

Great service at the studio! Everyone was super friendly and helpfuk!

3 years ago

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Linda Southgate, MI

Overall pleased with Candid. Bottom aligners have never fit correctly over my back left molar.

3 years ago

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JJohnson Northbrook, IL

Corey was very helpful and help understand more about the information

3 years ago

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Michelle Woodbridge, VA

Easy process, very well executed particularly with the pandemic

3 years ago

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Paula Valderrama Los Angeles, CA

It was very helpful, professional and the personal was very charming

3 years ago

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July Abou CA

I was great, I found a professional team and I feel excited to work with Candid

3 years ago

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Yulissa Quiñones New York, NY

It was great. I love the customer services and how everything looks inside.😊

3 years ago

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Kevin Cronin Mohawk, NY

Great product. The steps make the treatment bearable in the long run.

3 years ago

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Dougal Grimes Queens, NY

Ebony was excellent . Super helpful and informative and made me feel at east !

3 years ago

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Mary jo Smith Washington, DC

The rep was amazing. Great bed side manners and knowledgeable.

3 years ago

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Fabo Baltimore, MD

I had a very good experience Saleem was very knowledgeable and professional

3 years ago

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Lightcheese Larry The Bronx, NY

Everything is great, I cant wait to get started!! Therin did a great job!

3 years ago

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Fany Favela Los Angeles, CA

It was awesome! Tiffany made me feel so comfortable, she was a pro.

3 years ago

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Ben Hall Chico, CA

It has been very easy to use and the service has been wonderful.

3 years ago

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Karla Muñoz Hawthorne, CA

I like the remote process and accessibility I have to monitor my own progress.

3 years ago

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Yin Sau Man Azusa, CA

Good customer service, it’s good we can contact with text messages.

3 years ago

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Tracy Montgomery Fairfax, VA

Fairfax location and Melanie was amazing! Easy and simple! Great experience!

3 years ago

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Ellie Centreville, VA

Very friendly and informative staff! Really enjoyed my experience

3 years ago

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yemisrach tigabe Baltimore, MD

Very professional and fits myBudget. I am definitely recommend for my friends.

3 years ago

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Jordan Douangsavanh Fresno, CA

They keep you in the loop with everything going on and have solid service

3 years ago

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Patricia Solis Houston, TX

It has been an easy pleasant experience. Communication is excellent.

3 years ago

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Christyanna M. Philadelphia, PA

Patrick was really nice and helpful throughout the whole experience!

3 years ago

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Evan O'Brien Los Angeles, CA

Incredible customer service, also my aligners and scanner are so cool!

3 years ago

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Ken McMillen Union City, CA

Great staff and very knowledgeable. It was a good experience.

3 years ago

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Rebekah Lester Washington, DC

Process is simple. Very professional and open to any questions

3 years ago

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Bethel Renfrow Harvest, AL

So far easy-no issues. All questions were answered and no problems.

3 years ago

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Manny Valentine ,

It was wonderful. Great service! Everyone was beyond compassionate.

3 years ago

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Allison Truman Morristown, TN

Incredibly quick responses and worked with my needs for payment!

3 years ago

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Jewel Juarez Dallas, TX

Great experience, covered everything and all questions were answered.

3 years ago

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Terrence Norcross, GA

Very easy and informative. The clerk was very clean and knowledgeable

3 years ago

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Amelia Gomez Charles Town, WV

Shayla was persistence , professional and had great customer service.

3 years ago

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Michael Daniels Dallas, TX

Corey was fantastic! I’m glad I can be a part of the Candid family

3 years ago

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Toan Tran San Jose, CA

Customer service was great! Alex and Jordan were so helpful and friendly :)

3 years ago

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Terrence Teo New York, NY

Friendly and fast service! Everything was very clear from beginning to end.

3 years ago

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Pete Destil New York, NY

Great staff! Very helpful and professional. Looking forward to my better smile.

3 years ago

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Steve Phoenix, AZ

Candid has nice and friendly staff the care about their customers

3 years ago

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Adriana Arrington Baytown, TX

Super excited to start my treatment thank you Zou for all of your help

3 years ago

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Elizabeth Sheeran New York, NY

Emma D. is an absolute rockstar! Made the process easy and understandable!

3 years ago

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William Anderson Brooklyn, NY

Dan was great and got through the whole experience efficiently and fast.

3 years ago

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Emile Schachter Miami, FL

Unresponsive, unprofessional, to say the least. Have been trying to get a hold of them for the past two weeks. Frustrated is undermining how I feel at this point.

3 years ago

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Reply from CandidPro

Hi Emile. Please know that Candid and its affiliated orthodontists aim to provide high quality services. We've passed along your feedback to our care team management.

Mar. 22nd, 2021

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Fernanda Tapia Los Angeles, CA

Amazing customer service! They really helped me explain the treatment process.

3 years ago

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Kelli Gentry Los Angeles, CA

Super easy and great staff can’t wait to receive my trays!!!!!

3 years ago

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Voni Rockville, MD

Came to Rockville location. Saleem was very helpful and pleasant.

3 years ago

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Brittany newton Fort Worth, TX

Great customer service! Knowledgeable and easy to speak with

3 years ago

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Claudia Rockville, MD

Clearly explained the process and throughly answered questions

3 years ago

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Anonymous Indianola, IA

Shayla was very helpful, she answered all my questions thoroughly.

3 years ago

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Tisha Long North Port, FL

Emma was great, she made sure we understood every part of the process.

3 years ago

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Mario P San Francisco, CA

Jordan was the best and played the best music during my visit

3 years ago