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8.8

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Erin K Georgetown, TX

Fast, easy and overall, painless! Service is amazing!

2 years ago

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Reply from byte

We do our best to provide you with a smooth experience, from start to finish!

Mar. 11th, 2020

star star star star star

Courtney Gibbard Hamtramck, MI

Byte had the best staff! I can’t wait to get my aligners!

2 years ago

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Reply from byte

Thank you, Courtney! Our care team works hard to ensure you're getting the best experience, from start to finish. Can't wait to keep it going!

Apr. 9th, 2020

star star star star star

aaron gonzales Joliet, IL

Customer service was great! I disliked nothing!

2 years ago

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Reply from byte

We should hope not ;) Thank you for your recommendation!

Apr. 9th, 2020

star star star star star

Rozay House Atlanta, GA

The customer service of byte is wonderful!

2 years ago

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Reply from byte

Thank you!

Mar. 21st, 2020

star star star star star

Kim Gheen Fort Worth, TX

Simple and quick process. Customer support was very helpful

2 years ago

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Reply from byte

We do our best to provide you with the best care possible, from start to finish. Please let us know if you have any additional questions throughout your treatment!

Mar. 21st, 2020

star star star star star

Brooke Sanderson Dallas, TX

Loving my results so far!! Excellent customer service too!

2 years ago

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Reply from byte

Thank you for your review, Brooke! It means a lot to our care team to get you to your ultimate results.

Mar. 11th, 2020

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morris Black North Hollywood, CA

I’ve been using the product for about 3 months now and yeah it works!

2 years ago

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Reply from byte

Woohoo! We're so excited that you're seeing results. One step closer to that final aligner!

Mar. 11th, 2020

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Jazz Kaur Federal Way, WA

Fast customer service, takes care of any issues right away!

2 years ago

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Reply from byte

Thanks for the 5 stars!

Feb. 2nd, 2020

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Emanuel Morales Los Angeles, CA

Amazing product super happy with results!!!!!!!

2 years ago

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Reply from byte

We are so happy you love y our new smile, thanks for the 5 stars!

Jan. 19th, 2020

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Stephen Cleveland, OH

Very good product and excellent customer support

2 years ago

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Reply from byte

We are so happy you chose byte for your aligner needs, thanks for the 5 stars!

Jan. 19th, 2020

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Marta Lawrence, MA

Easy-Simple-Fast- Convenient & Affordable

2 years ago

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Reply from byte

Thanks for the 5 stars!

Jan. 19th, 2020

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Islam hijjah Plano, TX

Great company. Amazing customer service, very professional

2 years ago

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Reply from byte

Thanks for the 5 stars!

Jan. 19th, 2020

star star star star star

Kevin Hopkins Bedford, IN

Great product ! Great customer service!

2 years ago

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Reply from byte

Thank you for the 5 stars Kevin, welcome to the byte family!

Dec. 26th, 2019

star star star star star

David Courtney South Jordan, UT

Seems to be working fine, no pain and can barely see them

2 years ago

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Reply from byte

Thank you for the review David, don't hesitate to reach out to support if you ever have any questions about treatment!

Dec. 10th, 2019

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Christy Ransom, KY

It’s been so easy and fast definitely recommend

2 years ago

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Reply from byte

Thanks for the five stars Christy!

Dec. 10th, 2019

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Kimberly Minard Sequim, WA

From start to finish, the process was quick and painless.

2 years ago

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Reply from byte

Thank you for your review Kimberly :)

Oct. 15th, 2019

star star star star star

Cristeen Harvey, LA

Great price, customer service and product!

3 years ago

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Reply from byte

Thank you for your review Cristeen :)

Oct. 7th, 2019

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Meg Portland, ME

It is easy to use and my teeth are getting straighter!

3 years ago

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Reply from byte

Thanks for your review! We do what we can to make this process as easy as possible- can't wait to get you to your results!

Sep. 30th, 2019

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Jenn N. Morgantown, WV

Quick turnaround, great price and amazing customer service

3 years ago

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Reply from byte

So happy we've been able to work with you on your journey! We're excited to get you to your end results :)

Sep. 11th, 2019

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Tommy D Los Angeles, CA

I finally have the smile I always wanted, thanks byte!!

3 years ago

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Reply from byte

This is so exciting, you're welcome! Thank you for being a part of the byte family.

Jun. 3rd, 2019

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Melissa McDougald Auburn, GA

Amazing customer service! Very pleased with the product!

3 years ago

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Reply from byte

Awesome! Thank you for choosing byte for your new smile.

Mar. 16th, 2019

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Alex Nashville, TN

The process was super easy... A+ customer service.

3 years ago

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Reply from byte

Woohoo! Our customer experience team loves knowing when our patients had a great time during their byte journey. Thank you for this great feedback Alex!

Mar. 16th, 2019

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Brenda Barnhart Hamilton, OH

They have always been good with customer service.

8 months ago

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Reply from byte

Got us smiling over here :)

Jan. 6th, 2022

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Mark Friesema Elkhorn, WI

Great product with great customer service!

9 months ago

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Reply from byte

Here at Byte, we are all about ensuring that our customers are well taken care of throughout the entire process of reaching the smile of their dreams!

Jan. 6th, 2022

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Alina Pasha

Great simple service and very helpful customer service!

9 months ago

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Reply from byte

Hi Alina, thank you for taking the time to provide us with a review of your experience. We can't wait to see what those results do for you!

Dec. 17th, 2021

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Rick Froid Park Ridge, IL

A wonderful product and a quick and painless process.

10 months ago

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Reply from byte

We're happy to hear about your experience so far- we can't wait to see those results!

Dec. 13th, 2021

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Alan Pham Los Angeles, CA

Very good results. Good customer service

11 months ago

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Reply from byte

We're happy to hear about your experience so far- we can't wait to see those results!

Nov. 8th, 2021

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Sean De La Cruz Woodland, CA

Good experience. Fast results. Easy to follow. Happy!

11 months ago

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Reply from byte

We love to hear it! Thank you for your review!

Nov. 3rd, 2021

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Omar Alvarez West Valley City, UT

Steps have been easy to follow. Saw improvements early on.

11 months ago

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Reply from byte

We are so happy to hear this! Thank you, Omar:)

Nov. 2nd, 2021

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Jim Ahmad Cordova, TN

Customer Centric Mindset while interacting with prospects and answering questions I had !

3 months ago

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Reply from byte

Hi Jim, thank you for this amazing review! From start to finish, we want to make the experience for our customers as easy as we can while also providing the best assistance. We are here to support when needed and are so excited for you!

Jun. 14th, 2022

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Cheryl Boland Wenatchee, WA

Molds are easy to do, plan is easy to follow. Everyone at Byte is nice

1 year ago

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Reply from byte

At Byte, we want all our customers to feel supported and guided through every step of the process and we are so happy to hear that you have felt that. Please do not hesitate to reach out if you ever have any questions, we are here for you! :)

Sep. 22nd, 2021

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heather r Houston, TX

9/10 experience. 8 weeks in and already seeing an improvement in my smile!

1 year ago

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Reply from byte

Yes!! We are so thrilled for you and your new smile:)

Sep. 22nd, 2021

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Maddie Filderman Denver, CO

So far loving byte! Easy to use and I feel my teeth moving already.

1 year ago

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Reply from byte

Thanks for sharing this Maddie! :)

Sep. 8th, 2021

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Liz Marshall Grand Rapids, MI

Amazing product and even better customer service. Looking forward to my perfect smile!!!

1 year ago

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Reply from byte

Hi Liz! Thank you for this review and for sharing this great feedback. We are constantly working to improve every customer's experience so if you ever have any questions or concerns do not hesitate to reach out.

Aug. 24th, 2021

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Jennifer Szad Asheville, NC

The folks at Byte have been so easy to work with! Loving the results so far.

1 year ago

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Reply from byte

Thank you! We appreciate your feedback:)

Aug. 19th, 2021

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Keira Jackson Wamego, KS

I love byte. I’m already seeing a big difference in my smile.

1 year ago

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Reply from byte

We are thrilled to hear you are already seeing results! That's awesome! Our team is here to support you every step of the way. If you ever have a question, concern, or just want to tell someone about your incredible new smile, we're here for you :)

Aug. 11th, 2021

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Reagan Lewis Tacoma, WA

The Customer service if phenomenal! I love my teeth more than ever

1 year ago

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Reply from byte

We are so happy to hear this! Thank you for your review!

Jul. 23rd, 2021

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kylie hansen Litchfield, NE

The staff is so great, and I’m seeing a lot of progress on my teeth

2 years ago

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Chelsy Springville, UT

Extremely painful and no one at Byte seemed to care.

1 year ago

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Reply from byte

Hi Chelsy. We want to make sure every customer feels supported and comfortable during their treatment and we are so sorry to hear you have not felt this way. Our team is always here to answer your questions and address any concerns you are having. Please reach out via phone call, email, or Facebook message and a Byte team member will make sure you are being taken care of as soon as possible.

Sep. 21st, 2021

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Megan Cline Troy, NY

Awful customer service, aligners don't fit.

1 year ago

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Reply from byte

Hi Megan- thanks for taking the time to share this feedback with our team. It is important to us to get every customer their dream smile, which is where our Pro-Care team comes in. This team can check on progress, fit, and provide the best next steps to get our customers their projected results. You can reach our team via email at [email protected] or by phone at 877-298-3669 during normal business hours MST Monday-Sunday. Let's get your concerns sorted out ASAP!

Sep. 10th, 2021

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Adriana Barrero Naples, FL

No one ever gets back to me with my concerns

1 year ago

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Reply from byte

Hi Adriana- thank you for bringing this to our attention. Our team is here to address any and all concerns from our customers. If you have had trouble getting in touch with our team, please give us a call for quickest assistance at 877-298-3669 during normal business hours MST Monday-Sunday and our team would be happy to assist! If none of our representatives are available, please select the callback option so the next available representative can give you a call back. You can also reach out to us via Facebook direct message. We want to make sure you are taken care of and are provided proper solutions.

Sep. 10th, 2021

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Danielle Rohlf Defiance, OH

Poor customer service, incompetent staff

1 year ago

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Reply from byte

Hi Danielle, it is important to us that all customers feel supported and taken care of throughout their Byte journey. If you have had trouble getting in touch with our team, please give us a call for quickest assistance at 877-298-3669 during normal business hours MST Monday-Sunday and our team would be happy to assist! If none of our representatives are available, please select the callback option so the next available representative can give you a call back. You can also reach out to us via Facebook direct message. We want to make sure you are taken care of and are provided proper solutions.

Sep. 10th, 2021

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Jami Hayes, VA

Once you make your purchase, all customer service is gone

1 year ago

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Reply from byte

Hi Jami- Every customer's smile is so important to us, and we want to make sure to get them to those projected results in the safest and quickest way possible. Our team should be sending check-in emails every 2 weeks to make sure everything is progressing as projected. Those emails can sometimes get stuck in a junk or spam folder. . Please reach out at 877-298-3669 during normal business hours MST Monday-Sunday and our team would be happy to assist! If none of our representatives are available, please select the callback option so the next available representative can give you a call back.

Sep. 10th, 2021

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Chabeli Bronx, NY

The aligners i have don't fill all my teeth.

1 year ago

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Reply from byte

Hi Chabeli- we appreciate this feedback and we want to look into this right away. Please give us a call for quickest assistance at 877-298-3669 during normal business hours MST Monday-Sunday and our team would be happy to assist! If none of our representatives are available, please select the callback option so the next available representative can give you a callback. You can also reach out to us via Facebook direct message. We want to make sure you are taken care of and are provided proper solutions.

Aug. 26th, 2021

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Joe Nadolski Milwaukee, WI

unsatisfactory customer service and expectations

1 year ago

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Reply from byte

Hi Joe. We are sorry if your experience has been anything less than amazing. Please send us an email at [email protected] or give us a call at 877-298-3669 so we can chat more about this and see what we can do to address all your questions and concerns.

Aug. 9th, 2021

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Brandy Marsh Wagoner, OK

I have followed the schedule and I've had no change.

1 year ago

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Reply from byte

Hi Brandy, thank you for your feedback. It may be difficult to see the movement of your teeth, especially on a day-to-day basis. The changes will be somewhat gradual in these early stages, as we're laying the groundwork for bigger changes to come. We always recommend taking regular progress pictures for yourself - that way you can see how you've progressed since the beginning. We are also always happy to check your progress just send us an email at [email protected] or give us a call at 877-298-3669.

Aug. 4th, 2021

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mary Deichmann Saint Charles, MO

Send me emails with questions then never respond.

1 year ago

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Reply from byte

Hi Mary- thank you for sharing this feedback. For the quickest response, please reach out via phone call at 877-298-3669 during normal business hours MST Monday-Sunday and our team would be happy to assist! If none of our representatives are available, please select the callback option so the next available representative can give you a callback. Let's get those questions and concerns addressed ASAP.

Jul. 29th, 2021

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Crystal M Bunkelman Oshkosh, WI

MY ALIGNERS DONT FIT. Give me a refund

1 year ago

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Reply from byte

Hi Crystal, we are so sorry to hear that this has been your experience! It is important to us that you are supported throughout your whole treatment and that any issues in regards to the fit of your aligners are addressed, so if this has not been the case with your Byte journey, we will want to look into this right away. If you have had trouble getting in touch with our team, please give us a call for the quickest assistance at 877-298-3669 during normal business hours MST Monday-Sunday and our team would be happy to assist! If none of our representatives are available, please select the callback option so the next available representative can give you a callback. You can also reach out to us via Facebook direct message. We want to make sure you are taken care of and are provided proper solutions.

Jun. 17th, 2021

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Kim Mancuso Waldorf, MD

Terrible customer service not knowledgeable about FSA

1 year ago

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Reply from byte

We are sorry to hear that this has been your experience. We do have a dedicated insurance team ready to answer any FSA questions. If you would like more information you can call that team at 877-298-3669.

Apr. 6th, 2021

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Crane Georgann Banning, CA

Shoddily made, not cut to fit around teeth.

1 year ago

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Reply from byte

Hi there, if you are having issues with your aligners, send us an email at [email protected] We'd love to help!

Jul. 21st, 2021