PrivacyGuard
Is This Your Business?Author: Kaitlyn Short
Headquartered in Stamford, Connecticut, PrivacyGuard is an identity theft protection company that provides individuals with credit monitoring, credit reports, and credit scores.
The company strives to educate its customers on topics relating to credit, identity theft, and identity protection. PrivacyGuard also offers an advanced identity theft protection service in which customers can receive immediate text, email, or phone notifications if there are changes made to their credit file.
The company's services include the following and more:
- Monthly credit score tracking from all three major credit bureaus
- 24/7 tri-bureau credit monitoring and monthly credit reports
- Assistance from an ID Fraud Resolution agent
- Email and text alert notifications
- Credit score simulator
- Secure browser and keyboard apps
Scroll down to learn more about what PrivacyGuard has to offer in terms of identity theft protection services and to read verified PrivacyGuard reviews from real customers.
Top Ranked Companies
The Good
- Credit Services
- Multiple Plan Options
- $1 Service Trial
- Educational Resources
Credit Services
Those who have a PrivacyGuard membership can access their credit reports and credit scores from all three major credit reporting agencies (Equifax, Experian, and TransUnion) when they sign up for the company's identity theft protection service.
Customers can then track their credit score and set specified alerts for certain changes or milestones. In addition, PrivacyGuard's credit monitoring services scan both public and private databases and alert customers of any detected suspicious activity or privacy risks immediately.
Multiple Plan Options
The company offers three different service plans that customers can choose from - the Credit Protection Plan, the Identity Protection Plan, and the Total Protection Plan.
Privacy Guard's Credit Protection Plan includes credit reports and scores, 24/7 daily credit monitoring, monthly credit score tracking regarding three credit bureaus, credit score simulator, financial calculator suite, and access to a credit information hotline.
The Credit Protection Plan also comes with dedicated identity fraud resolution support from one of the company's identity fraud resolution agents, monthly status reports via email and text, a secure keyboard app, and a secure browser app.
The Identity Protection Plan offers several monitoring services including public and dark web scanning, social security number monitoring, driver's license and passport monitoring, bank account monitoring, debit and credit card monitoring, public records monitoring, and more.
Those who have the Identity Protection Plan will also receive email and text alerts, up to $1 million in identity theft insurance, secure browser and keyboard apps, etc.
PrivacyGuard's Total Protection Plan offers everything from the Credit Protection plan and the Identity Protection Plan along with online fraud assistance, up to $1 million in identity theft insurance, lost wallet and stolen wallet protection, an annual public records report, emergency travel assistance, medical records reimbursement, neighborhood reports, registered offender locator, reduced pre-approved credit card offers, and much more.
$1 Service Trial
Unlike many other companies in the identity theft protection industry, PrivacyGuard offers all customers a 14-day trial for the price of $1. Those who do this trial period can cancel the company's services at any time during the first 14 days.
It is important to note that, once the 14-day trial period ends, PrivacyGuard's plans will renew on a monthly basis unless the customer directly cancels the service.
Educational Resources
PrivacyGuard provides its customers with educational resources and tools to help them better understand credit and theft protection.
Additionally, customers may contact a PrivacyGuard customer service representative for answers to any questions they may have.
The Bad
- Government Action
- Service Limitations
Government Action
In 2013, government action was taken against PrivacyGuard's parent company, Affinion Group, regarding allegations that the company misled customers into signing up for discount clubs and membership offers.
The investigation uncovered several misleading marketing practices and Affinion Group paid out $19 million to affected customers.
Service Limitations
PrivacyGuard is heavily reliant on credit monitoring regarding the major credit reporting agencies and does not appear to offer a variety of other important identity protection features, including identity restoration services and antivirus software.
It is also unclear whether or not PrivacyGuard helps customers with their pre-existing identity theft conditions.
The Bottom Line
PrivacyGuard is an identity protection company that offers a number of credit and identity protection services.
PrivacyGuard's identity protection services include a $1, 14-day trial offer, access to credit reports and scores from the major credit reporting agencies, and multiple sensitive data protection plan options which include up to $1 million in identity theft insurance. The company also offers several educational security resources and a secure mobile app.
Additionally, PrivacyGuard has a credit plan that includes a tri-bureau credit monitoring service, monthly credit score tracking, and more.
Unfortunately, the company does not appear to provide a variety of important identity protection services including antivirus software, identity restoration, or pre-existing identity theft condition assistance.
If you are interested in PrivacyGuard's identity theft services, we encourage you to read several PrivacyGuard reviews and contact the company directly for more information.
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