IdentitySecure
Is This Your Business?Author: Kaitlyn Short
Founded in 1973 in Stamford, Connecticut, IdentitySecure is an identity theft protection company that provides an identity protection services at an affordable monthly rate. IdentitySecure offers credit and public record monitoring, credit reports and scores, a personal data protection suite, and more.
Top Ranked Companies
The Good
- Identity Monitoring Services
- Records Reimbursement
- Emergency Cash
Identity Monitoring Services
IdentitySecure provides its customers with credit monitoring, public records monitoring, bank account monitoring, and data sweep services that are much more comprehensive than those offered by many of its competitors. The company continuously monitors both public and private databases to ensure that its customers' sensitive information is protected.Records Reimbursement
IdentitySecure will reimburse expenses related to restoring a stolen driver's license, medical record, or insurance record. The company also provides lost wallet assistance and will help its customers replace stolen credit cards and other items.Emergency Cash
IdentitySecure provides its customers with up to $1,000 in emergency cash and a prepaid airline ticket for the nearest airport if their identity or wallet is stolen while traveling. Certain restrictions may apply.The Bad
- Government Actions
- Service Limitations
Government Actions
In 2013, the government took action against IdentitySecure's parent company, Affinion Group, due to allegations that the company was misleading consumers with discount clubs and membership offers. Several misleading marketing practices were identified and a $19 million fund was set up to provide reimbursement to affected consumers.
Service Limitations
IdentitySecure offers only one theft protection plan for individuals. Family plans are not available. Additionally, fraud resolution specialists only provide guidance during the dispute process; customers must do the majority of the actual work themselves.
The Bottom Line
IdentitySecure is an identity theft protection company that offers comprehensive identity monitoring services, reimbursement for stolen records, and emergency cash in the event of an identity theft situation while traveling. However, the company does not offer family plans and was subject to government action in 2013 for employing misleading marketing practices.
