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LAST UPDATED: June 25th, 2021

This company is no longer offering services. Consumers can get similar services from Identity Guard.

To view the Identity Guard profile, click here.

ITAC Sentinel's web portal, along with any accompanying information about this identity protection service, is only accessible to customers who have received a letter from their bank containing a username and PIN. Information found in this review has been extracted from news stories following the JP Morgan Chase and TD Bank (companies that contracted ITAC Sentinel's services) data hacks in 2012 and 2013.

Despite these endorsements, ITAC Sentinel is NOT a recommended company, and customers are strongly encouraged to investigate our top identity theft protection companies before making a decision.

Identity Theft Assistance Center, or ITAC, is a nonprofit organization made up of financial services companies that came together with the goal of protecting their consumers from identity theft. Since its creation in 2004, ITAC has helped tens of thousands of victims restore their financial identities. ITAC Sentinel offers its ITAC Victim Assistance program, which provides victims of identity theft with information designed to help them restore their identities, to all consumers.

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The Good

  • Three Packages
  • Affordable
  • Credit Monitoring
  • Internet Surveillance

Three Packages

ITAC Sentinel offers three identity monitoring and protection plans: Sentinel, Sentinel Plus, and Sentinel Premium. Each plan provides credit monitoring, credit card theft protection, and identity protection insurance coverage from AIG.


ITAC Sentinel's identity protection packages range from $9.99 to $17.99, which is affordable for most consumers.

Credit Monitoring

ITAC Sentinel offers credit monitoring from all three major credit bureaus: Equifax, Experian, and TransUnion.

Internet Surveillance

ITAC Sentinel uses internet surveillance to reduce the risk of identity theft online by continuously searching the internet for signs that registered bank accounts, credit accounts, and social security number are potentially at risk.



The Bad

  • Limited Recovery Services
  • $250 Deductible
  • No Free Trial Offered

Limited Recovery Services

ITAC Sentinel does not offer full-service lost wallet protection, but it does offer card theft protection. However, this protection only offers a portion of the features provided by a lost wallet service. For example, card theft protection will not restore driver's licenses, social security cards, insurance cards, or checkbooks.

$250 Deductible

Each ITAC Sentinel identity theft insurance policy has a $250 deductible. This is uncommon, as most identity protection companies offer policies with no deductible.

No Free Trial Offered

ITAC Sentinel does not offer a free trial period for its identity theft services. 


The Bottom Line

ITAC Sentinel offers multiple affordable packages that include credit monitoring and internet surveillance. However, the company provides limited recovery services and and its policies have $250 deductibles. 

View Best Identity Theft Companies

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9 Reviews

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Nancy Bethesda, MD

I tried to call their customer service number to ask a simple question. 1. They put one through a whole series of "offers" and THEN I got a message saying the toll-free number for my are had been changed. 2. When I tried to call THAT number, busy forever! (It is probably off the hook, as we used to say.) 3. Their website has no e-mail contact available, only snail mail. All so unprofessional! Ugh.

8 years ago

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Rebecka Springfield, MA

I received this service free thru TD Bank because their system was hacked and my account number was compromised. The services were ok considering that I didn't pay for it. If the reports were more detailed like the ones you get annually I would pay for it. I did like the updates when something changed on my report however.

8 years ago